Reports To: Onboard Marketing Manager
Direct Reports: Assistant Casino Manager, Casino Senior Supervisor, Cash Desk Manager, Slot Manager
POSITION SUMMARY
Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
Drives to achieve or exceed revenue targets.
All duties and responsibilities are to be performed in accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, ISM/ISO and SQM standards, USPH guidelines, and environmental regulations.
Each shipboard employee may be required to perform all functions in various service venues and throughout the ship.
- In accordance with Celebrity Cruises’ Pillars of Safety, Service and Style, as well as through Celebrity Connections, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crewmember areas.
- Manages, coaches, supports, supervises, and evaluates (in conjunction with the Onboard Marketing Manager) the performance of all direct reports.
- Manages the overall casino and gaming function onboard the vessel. Creates an entertaining gaming environment, which intrigues, attracts and retains the attention of the guests.
- Manages and reviews financial transactions, monitors budget to ensure efficient operation and to ensure expenditures stay within budget limitations. Constantly reviews current operating procedures for revenue-enhancement opportunities, through shipboard marketing efforts, up selling programs, and special promotions, etc. Reviews for final approval requisition estimates for gifts, prizes, product replacements, supplies, purchases, etc.
- Implements Celebrity Cruises’ brand standards for the casino function. Monitors the casino staff to ensure procedures and services are performed in accordance with Celebrity Cruises’ brand standards. Reviews audit comments, discusses with subordinate management, and implements audit recommendations.
- Oversees all casino operations, presentations, activities and quality in all venues. Observes preparation to ensure quality standards are met. Oversees the care and maintenance of all equipment, props, supplies, etc. Oversees all special events conducted onboard the vessel requiring the casino staff.
- On a regular basis, meets with Casino Assistant managers and staff, to review the requirements of the day’s schedule, international guest requirements and disseminates any other company related correspondence, notices, policies, procedures, etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with function managers and/or staff to review guest comments to implement revisions and improvements.
- Maintains a high degree of “floor presence” to observe the casino games, slot machines, cash desk to minimize security and fraud issues. Monitors the casino staff to ensure procedures and services are performed in accordance with Celebrity Cruises’ brand standards. Oversees the cash handling functions to ensure the counting and reconciliation processes are conducted according to established procedures.
- Initiates and approves all casino marketing and casino promotions with the OMM, to maximize guest’s awareness and participation of onboard casinos.
- Investigates and resolves casino quality and service issues in a timely fashion, and always with a view to exceeding the expectations of our guests.
- Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
- Attends meetings, training activities, courses and all other work-related activities as required, and ensures that Casino staff is also in attendance as needed.
- Responsible for meeting the established targets set forth on Balanced Score card including guest ratings, revenue targets, and crewmember satisfaction goals.
- Builds and maintains relationships with Casino VIP guests, and identifies new VIPs based on observation and feedback from staff.
- Continuously analyzes feedback from guests regarding the Casino operation and puts processes in place to improve business practices based on guest feedback.
- Follows all Safety and Environmental guidelines as per SQM, under the direction of the ship’s Master.
- Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
FINANCIAL DUTIES
Financial responsibilities for budget, expenses and/or achievement of revenue targets.
- This position is responsible for meeting or exceeding revenue targets.
- This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment as per SQM.
- Manages the financial budget for the assigned area, including the successful identification of expense reduction through cost control.
- Ensures the continuous operation of computer related equipment.
- Records production and operational data on specified forms.
- Analyzes operational problems and establishes controls. Reviews the overtime requests against production levels to determine appropriate needs and approves amounts accordingly.
- Reviews timesheets and forwards to the Onboard Marketing Manager, for final approval.
- Prepares a variety of reports and letters utilizing personal computer system and equipment.
- Reviews requisitions from subordinate staff and forwards to the Manager, Hotel Operations for final approval. Requires the items be requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
LEADERSHIP RESPONSIBILITIES
- People management responsibilities to ensure optimal performance of the function.
- Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met.
- Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
- Mentors, develops, and provides on-the-job training to his/her staff to strengthen their current performance and preparation for future advancement.
- Continuously monitors and assess morale of Casino crewmembers. Participates in and openly supports shipboard initiatives to enhance crewmember welfare.
- Demonstrates open, positive support of all corporate initiatives and programs.
- Facilitates and guides team to do the right things, acts as a role model for Celebrity standards of professionalism and integrity.
- Ensures standards of consistency and fairness are maintained by other managers of the Casino Department.
QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.
Hiring Requirements:
- Two to five years progressive managerial experience in a casino function in a cruise line. Satisfactory completion of Gaming Board/Commission approved dealer school.
- Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities.
- Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
- Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills.
- Superior customer service, teambuilding and conflict resolution skills. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
Intermediate computer software skills required.
- Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
- Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
- Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Language Requirements:
- Ability to speak English clearly, distinctly and cordially with guests.
- Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Royal Caribbean Group
Related jobs:
Job Description
A production team is seeking experienced and motivated crew members for an upcoming festival-level short film. The project will be filmed in Los Angeles and aims to deliver a high-quality production suitable for film festival submissions. The team is currently looking to fill several key production and technical roles to support the filmmaking process and ensure a smooth production.
This opportunity is ideal for crew professionals who want to contribute to a collaborative film project while gaining experience and credit on a festival-focused short film.
Job Responsibilities
-
Assist with on-set production tasks depending on assigned role
-
Collaborate with the director, producers, and department heads during filming
-
Maintain organization and efficiency during production
-
Support the crew and production team to ensure a smooth filming process
Requirements
-
Script Supervisor – Responsible for tracking script continuity, dialogue accuracy, and scene details during filming
-
Second Assistant Camera (2nd AC) – Assist the camera department with equipment management, slating, and maintaining camera workflow
-
Key Grip – Support lighting and rigging setups and assist the cinematography team with camera support systems
-
G&E Swing – Provide flexible support across the Grip and Electric departments during production
-
Art Production Assistant (Art PA) – Assist the art department with set preparation, props, and visual elements
-
Production Assistant (PA) – Support the production team with general on-set tasks and coordination
-
Prior film production experience is preferred for crew roles
-
Ability to work collaboratively in a fast-paced production environment
Compensation
-
$250 per day
-
Production credit
-
Copy of the film
-
Meals provided during filming
Crew Members for Ambitious Proof-of-Concept Short Film
Job Description
An ambitious proof-of-concept short film is seeking passionate local crew members in the Pittsburgh area for a March 30–April 3 production. This visually bold project blends satire, dark comedy, and high-energy storytelling, following a chaotic awards show spiral that erupts into a neon-soaked laser-tag showdown. The production team is backed by grant funding, secured locations, and an experienced creative crew. This is a strong opportunity for emerging film professionals to gain IMDb credit, build connections, and collaborate on a festival-bound indie project.
Job Responsibilities
-
Support production in your designated crew role
-
Collaborate with department heads to execute creative vision
-
Maintain professionalism on set during multi-day shoot
-
Assist with setup, breakdown, and production needs
-
Contribute to a fast-paced, team-driven filmmaking environment
Requirements
-
Local to Pittsburgh or surrounding area
-
Available March 30 – April 3
-
Open crew positions include:
-
Art Department Assistants
-
Onsite Editor
-
Camera Assistants
-
Makeup Artist (non-SFX)
-
Sound Recordist
-
-
Passion for independent film production
-
Team-oriented and reliable
Compensation
-
IMDb credit
-
Meals provided on set
-
Networking opportunities with rising creatives
-
Experience on a grant-supported indie film
Job Description
Power 104.9 WSTV and 100.9 Tha Blaze are expanding their team and hiring for multiple positions. The stations are seeking motivated media professionals ready to contribute to on-air broadcasting, live event coverage, and field promotions.
This is an opportunity to join an active radio team and work in fast-paced broadcast and promotional environments.
Now Hiring
-
Radio Personalities
-
Cameraman
-
Field Promoters
Job Responsibilities
Radio Personalities
-
Host or co-host live radio segments
-
Engage listeners with dynamic on-air presence
-
Participate in station events and promotions
Cameraman
-
Capture video footage for station content and events
-
Support production needs for digital and broadcast media
Field Promoters
-
Represent the station at community events
-
Assist with promotions, marketing activations, and audience engagement
Requirements
-
Strong communication skills
-
Professional attitude and reliability
-
Ability to work in a team environment
-
Relevant experience preferred (broadcasting, media production, promotions, or related fields)
Compensation
-
Compensation details discussed upon selection
Job Description
A femme-led production team is seeking Associate Producers to join the upcoming crowdfunding campaign for “Morning Shed,” a 16mm body horror short film.
The team is assembling a small group of motivated creatives to help build early campaign momentum during the soft-launch phase. Associate Producers will support outreach efforts, connect potential backers from their network, and help amplify community engagement. Outreach templates and guidance will be provided.
This is an opportunity to get involved behind the scenes on a bold, independent horror project focused on women in horror and physical filmmaking.
Job Responsibilities
-
Support the crowdfunding campaign during the soft-launch phase
-
Conduct community outreach and word-of-mouth promotion
-
Introduce potential backers from personal and professional networks
-
Assist in building early campaign traction and visibility
-
Collaborate with the core production team
Requirements
-
Passion for independent horror filmmaking
-
Interest in women-led film projects
-
Strong communication and networking skills
-
Self-motivated and community-oriented
-
Emerging producers, filmmakers, and community builders encouraged to apply
Compensation Details
-
Opportunity-based involvement
-
Details regarding credit and participation provided upon selection
-
Campaign support role for upcoming short film
Event Crew Casting Call for International Music Summit
Job Description
An international music summit is now hiring reliable, strong, and enthusiastic crew members for event production support. This live event crew opportunity runs from April 17 through April 26 and is ideal for individuals with experience in stage production, event setup, and live entertainment environments. If you thrive in fast-paced settings and enjoy working behind the scenes of major music events, this is your chance to join a professional production team.
Job Responsibilities
-
Assist with stage setup and breakdown
-
Support lighting, sound, and production logistics
-
Load and unload equipment as directed
-
Follow instructions from production managers
-
Maintain professionalism in a high-energy live event environment
Requirements
-
Reliable and punctual
-
Physically able to lift and move equipment
-
Strong work ethic and positive attitude
-
Available from April 17–26
-
Prior event or production crew experience preferred
Compensation
-
Paid crew opportunity
-
Hands-on experience at an international music summit
-
Networking opportunities within live event production
Job Description
A feature film production is seeking experienced crew members for an upcoming romantic comedy project. The story follows a gifted but unlucky-in-love programmer who, after a public breakup, is forced to partner with her ex’s charming rival—a behavioral psychologist—to build a dating app that may unexpectedly match them together.
The production is looking for skilled professionals to join the team for a Houston-based shoot. This is a paid opportunity to collaborate on a character-driven feature film with a dynamic creative team.
Job Responsibilities
Open crew positions include:
-
Camera Operator
-
1st Assistant Camera (1st AC)
-
2nd Assistant Camera (2nd AC)
-
Set Decorator
-
Location Sound Mixer
-
Grip
-
Electric
-
Drivers
Responsibilities vary by department but may include operating and maintaining camera equipment, managing lighting and grip setups, overseeing set design elements, capturing high-quality production audio, transporting cast/crew/equipment, and supporting daily production operations.
Requirements
-
Must be local to Houston or able to work as a local hire
-
Previous experience in the applied crew position preferred
-
Strong teamwork and communication skills
-
Ability to work efficiently in a fast-paced production environment
-
Resume and reel required where applicable
Compensation Details
-
All crew positions are paid
-
Competitive rates based on role and experience
Job Description
A new independent feature film is seeking experienced and passionate crew members for an upcoming production. The project tells the story of a grieving East Texas widower who finds unexpected solace through an ASMR YouTuber, leading to a transformative road trip that explores loss, generational wounds, and human connection in a changing world.
Production will take place in the Houston area, and local hires are strongly encouraged to apply. This is an opportunity to collaborate on a meaningful, character-driven film with a dedicated creative team.
Job Responsibilities
Crew positions needed include:
-
Production Coordinator
-
Sound Mixer
-
1st Assistant Camera (1st AC)
-
2nd Assistant Camera (2nd AC)
-
DIT (Digital Imaging Technician)
-
Gaffer & Electricians
-
Key Grip & Grips
-
Location Scout / Manager
-
Production Accountant
-
Script Supervisor
-
Still Photographer
-
Art Director
-
Set Decorator
-
Hair & Makeup Artist
-
Costume Designer & Set Costumer
-
Production Assistants
-
Interns
Responsibilities vary by department but generally include supporting pre-production planning, on-set operations, department coordination, equipment management, and maintaining professional production standards throughout filming.
Requirements
-
Must be local to Houston or able to work as a local hire
-
Prior experience in the applied crew position preferred
-
Strong communication and collaboration skills
-
Ability to work in a fast-paced, independent film environment
-
Professional attitude and commitment to the production schedule
-
Portfolio, resume, or reel required where applicable
Compensation Details
-
Paid and unpaid positions available
-
Compensation based on independent film rates
-
Rate determined by position and experience level
Job Description
A horror/thriller independent feature film is seeking an experienced 1st Assistant Director (1st AD) for a 16mm production. This project will be shot on film and requires a highly organized, detail-oriented professional who can manage set operations efficiently while supporting the director’s creative vision.
The production is looking for a NYC-based 1st AD who is comfortable working within an ultra-low-budget (ULB) framework and can oversee scheduling, crew coordination, and on-set logistics for a fast-paced indie feature environment.
Job Responsibilities
-
Oversee daily set operations and maintain production schedule
-
Create and manage call sheets and production timelines
-
Coordinate cast and crew to ensure efficient workflow
-
Communicate clearly between departments and leadership
-
Monitor safety standards and ensure smooth on-set execution
-
Manage time effectively during a 12-hour production day with overtime as needed
Requirements
-
Must be local to New York City
-
Prior experience as a 1st AD, preferably on indie or horror/thriller productions
-
Strong leadership, communication, and problem-solving skills
-
Experience working within ULB budget structures preferred
-
Availability for a 16-day production schedule
Compensation Details
-
ULB rate of $250 per 12-hour day
-
Overtime as needed
Job Description
A production team is seeking a two-person Hair and Makeup (HMU) team for a live panel event featuring three female on-stage talents. The event will be filmed and live-streamed, and the HMU team will be needed in the morning prior to the panel going live, making this closer to a half-day commitment per event day.
This is a professional opportunity to work on a live streamed production, ensuring on-camera talent looks polished and camera-ready.
Job Responsibilities
-
Provide hair and makeup services for three female panelists
-
Prepare talent for on-stage, filmed, and live-streamed appearance
-
Complete services in the morning prior to event start time
-
Maintain professional kit and sanitation standards
-
Collaborate efficiently with production schedule and talent timing
Requirements
-
Two-person HMU team preferred
-
Experience working on live events, broadcast, or filmed panels
-
Must provide own professional kit
-
Ability to work efficiently within a morning call time
-
Submit CV and rates/kit fee
Compensation
-
Paid position (rates to be submitted by applicants)
Job Description
A production team is seeking an experienced sound mixer for an upcoming documentary-style shoot. The project involves filming one talent, primarily outdoors with one indoor location requiring lavalier setup and timecode. This is a lightweight production with an estimated shoot time of 4–5 hours.
The team is looking for a reliable, punctual, and collaborative professional who brings a positive attitude to set and can work efficiently in a fast-paced environment.
Job Responsibilities
-
Capture high-quality on-location audio for documentary-style filming
-
Set up and manage lavalier microphones for a single on-camera talent
-
Handle timecode synchronization
-
Monitor and ensure clean dialogue recording in both outdoor and indoor environments
-
Collaborate closely with the production team to maintain smooth workflow
Requirements
-
Prior experience as a sound mixer on documentary or similar productions
-
Must provide professional audio equipment, including lav setup and timecode capability
-
Strong communication skills and ability to work independently
-
Reliable, punctual, and team-oriented
-
Include phone number, availability, and rate with application
Compensation
-
Paid position (rate based on experience and availability)
Job Description
A documentary production is seeking experienced camera and audio professionals for a one-day shoot in Dayton, Ohio. The project centers on events following unrest in the Democratic Republic of Congo and requires skilled crew members comfortable working in a documentary-style, on-location environment.
This is a paid opportunity for local crew based in or near Cincinnati, Dayton, or Columbus, Ohio. BIPOC professionals and women are strongly encouraged to apply.
Job Responsibilities
-
Camera Operator: Capture documentary footage and interviews; provide and manage a professional light kit suitable for on-location filming.
-
Audio Technician: Record high-quality sound using boom and lavalier microphone kits; ensure clear dialogue and ambient audio capture.
-
Collaborate closely with the director and production team to execute the visual and audio approach.
-
Maintain efficiency and professionalism throughout the one-day shoot.
Requirements
-
Must be local to Cincinnati, Dayton, or Columbus, Ohio.
-
Prior experience in documentary or field production preferred.
-
Camera Operator must provide a light kit.
-
Audio Technician must provide boom and lav kit.
-
Submit reel and professional references.
-
Strong communication skills and ability to work in fast-paced production environments.
Compensation
-
Paid position (rate discussed upon booking).
Job Description
A sitcom comedy pilot titled “It’s The Little Things” is now hiring experienced film crew members for an upcoming production in South Florida. The production team is seeking skilled and reliable professionals to help round out the crew for a multi-day comedy shoot. This is a paid opportunity to work on a scripted sitcom project, collaborate with a creative team, and receive IMDb credit.
Job Responsibilities
-
1st Assistant Director (1st AD): Oversee scheduling, coordinate daily production logistics, and ensure smooth on-set operations.
-
Camera Operator: Operate camera equipment for scripted scenes (must own a BMP4K or 6K camera).
-
1st Assistant Camera (1st AC): Manage focus pulling, camera setup, and maintenance.
-
2nd Assistant Camera (2nd AC): Support the camera department with slate, media management, and gear organization.
-
Gaffer: Lead the lighting department and execute the lighting plan for comedic scenes.
-
Grip: Assist with rigging, light support, and on-set equipment setup.
-
Sound Mixer: Handle on-set audio recording and mixing (please specify if you own your own sound kit).
Requirements
-
Must be local to South Florida (no travel or lodging provided)
-
Prior experience in the specific crew role applying for
-
Professional attitude and ability to work efficiently in a fast-paced production environment
-
Must provide reel and/or resume
-
Must submit day rate with application
-
Camera Operators must own BMP4K or 6K camera equipment
Compensation
-
Paid position (rate TBD/negotiable based on experience)
-
Meals provided
-
IMDb credit