BBB National Programs
BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.
Manager, Digital Communications
WHO WE ARE
We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than a dozen globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in arenas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.
ABOUT THE MARKETING + COMMUNICATIONS DEPARTMENT
The Marketing and Communications (MarCom) Department at BBB National Programs is a high-performing, mission-driven team of marketing and communications professionals who play a vital role in supporting the organization’s operations and mission. MarCom is an agile, agency-like team responsible for the cohesive communication and promotion to external audiences of BBB National Programs and its more than a dozen self-regulatory, accountability, and dispute resolution programs.
YOUR IMPACT
As the Manager, Digital Communications at BBB National Programs, you will serve as the social media subject matter expert for both internal and external audiences, partnering with program leaders to create thought leadership opportunities. You will also serve as content manager, supporting the development of thought leadership content and managing its packaging and distribution across various channels.
Essential Duties and Responsibilities
- Manage social media channels for BBB National Programs and its programs, supporting our corporate brand and building our social media profiles and presence
- Work with subject matter experts to create, curate, edit, and publish shareable content such as blogs and other thought leadership
- Lead email communication strategy for disseminating thought leadership and programmatic updates via newsletters and other email opportunities
- Manage social media, email, and podcast content using an organized editorial calendar, and determine the best platform for content distribution
- Support the execution of email marketing, including drip marketing campaigns, newsletters, and the coordination of digital campaigns across social media, paid advertising, and email marketing
- Support reporting efforts for social media, podcasts, and newsletters, to include key performance indicators, analytics, and trends
- Provide insight and analysis for developing social media components for new business initiatives, program expansion, and/or partnerships
- Develop and maintain relationships with key influencers, partners, and the media in the social arena
WHAT YOU WILL BRING
Must have:
· Bachelor’s degree (B.A.) in communications, marketing, or a related field
· 5+ years’ work-related experience
· Proven ability to grow audience, influence, and engage through social media
· Experience managing successful social media channels, including paid social
· Strong writing and editing skills both in traditional and social platforms
· Marketing campaign project management experience
· Strong communication, presentation, and persuasion skills
· Creative problem-solving skills with focus on results
· Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced environment
· Excellent time and project management skills and ability to effectively prioritize and manage work
· Strong attention to detail, with the ability to think conceptually and analytically
· Strong interpersonal communication and organizational skills
Let us know if you have:
- Fortune 500 experience
- Experience with HubSpot
- Experience managing content for podcasts
WHAT WE OFFER:
At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace. Cultivating a team of talented and engaged professionals who seek out new challenges and opportunities catalyzes our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do.
Health & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans. paid short-term disability insurance, and life insurance.
Financial Well-Being: Build your retirement savings with our 401k plan matching up to 6% of your contributions.
Time Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and wellness time.
Wellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program.
Environment: Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive mindset and diverse workforce are strengths in fulfilling our mission; therefore, we continuously work to engage and develop diverse and inclusive talent and leaders.
BBB National Programs is proud to be an equal employment opportunity employer.
BBB National Programs
Related jobs:
Job Description
A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.
Job Responsibilities
-
Support the production team during filming.
-
Assist with setup, organization, and coordination on set.
-
Perform general production duties as assigned.
-
Maintain a positive, professional attitude while working with cast and crew.
-
Follow directions efficiently in a fast-paced environment.
Requirements
-
Must be available for the one-day shoot in Peekskill, NY.
-
Prior production experience preferred but not required.
-
Must be punctual, reliable, and professional.
-
Ability to work well under direction and as part of a team.
Compensation
-
Paid opportunity (Union rate)
Job Description
A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.
We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.
Available Positions
-
Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.
-
First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.
-
Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.
Job Responsibilities
-
Collaborate with the production team to meet creative and technical goals.
-
Maintain professionalism, punctuality, and attention to detail on set.
-
Communicate effectively with the director and crew to ensure smooth production operations.
-
Execute assigned duties according to industry standards and safety guidelines.
Requirements
-
Previous experience in film or television production preferred.
-
Strong understanding of on-set procedures and communication.
-
Must be adaptable, reliable, and organized.
-
Willingness to work flexible hours based on production needs.
Compensation Details
-
Paid Positions
-
Flexible Pay (rates discussed based on experience and availability)
This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.
Job Description:
Casting directors are seeking passionate and creative crew members for a series of short film reel projects in Austin, TX. This is an excellent opportunity for emerging filmmakers and production talent to gain hands-on experience, build credits, and collaborate with directors on professional-grade projects. Final films will be showcased publicly upon completion, offering valuable exposure for participants.
Job Responsibilities:
-
Collaborate with directors and production teams to bring short film projects to life
-
Assist in key departments such as cinematography, sound, lighting, art direction, and editing
-
Support day-of production needs, setup, and coordination
-
Contribute creatively and professionally to the overall success of each project
Requirements:
-
Open to cinematographers, sound designers, lighting crew, editors, art department members, and production assistants
-
Must be reliable, collaborative, and enthusiastic about filmmaking
-
Based in Austin, TX or able to self-report to set
-
Open to working on short, single-day shoots
-
Ideal for students, emerging filmmakers, and those building their reel
Compensation:
-
Unpaid volunteer positions
Crew Call for Lioness Season 3
Job Description
The hit Paramount+ series Lioness is gearing up for Season 3 and is now hiring crew members. This is an exciting opportunity to join a major television production and contribute to a high-profile project. Multiple crew positions, including Production Assistants, are available.
Job Responsibilities
-
Support production team on set during filming
-
Assist with daily tasks and logistics to ensure smooth operations
-
Work collaboratively with cast, crew, and department heads
-
Maintain professionalism and flexibility in a fast-paced production environment
Requirements
-
Must have a valid Texas driver’s license
-
Must have a personal vehicle for reliable transportation
-
Previous experience on professional productions is a plus
-
Strong organizational and communication skills
Compensation
-
Paid positions, compensation details provided upon booking
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities