Product Manager

Job Title: Device Payment Product Manager
Location: Basking Ridge, NJ (Hybrid)
Duration: 6+ Months

JOB DESCRIPTION:

• Telecommunication is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe.
• We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future.
• Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role.
• Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
• The Device & Product Management organization is looking for an experienced & high-energy Product Manager with strong business and technical acumen to support the delivery of a variety of high-profile Device Payment Program initiatives.
• The mission of the Device Payment team is to deliver exceptional value to Telecommunication customers.
• This is a crucial area for Telecommunication and as Product Manager, you will have the opportunity to make an immediate impact, delivering substantial improvements to the customer experience.

JOB DUTIES:

• You will be working in an Agile environment with other Product Owners and Engineering teams to strategically prioritize the roadmap & backlog, develop user stories, and collaborate across stakeholders to deliver on product initiatives.
• You will lead a cross-functional team that is focused on designing, building, and implementing best-in-class program enhancements.
• These new strategic capabilities require close collaboration with colleagues across products, Rep & Digital Channels, Customer Experience, User Experience, Marketing, Legal, Loyalty Rewards, Card Benefits, Reporting & Analytics, and Operations.
• Identify, research, design, and launch new features to support the success of the Telecommunication Visa Card.
• Work with partners from around the business to gather project scope and define delivery requirements
• Monitor pre and post-deployment of new features and services and iterate as needed.
• Identify, understand and resolve issues that may impact critical project deliverables and milestones.
• Partner with key stakeholders for launch, marketing, and channel plans that maximize program success.
• Prioritize roadmap and determine any trade-offs, as needed.
• Communicate at a technical or summary level depending on the target audience.
• Facilitate meetings with internal and external stakeholders with peers, architects, business stakeholders, and engineers.

MUST HAVE SKILLS (Most Important):

• You are naturally curious about what people need and want and not afraid to ask questions in the pursuit to find the best possible solution.
• You enjoy digging through data for insight into opportunities for how we can help our consumers work, play, and connect in new and better ways.
• You have a knack for building positive relationships with internal and external partners and are a natural communicator.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience working with technical teams and translating business strategy into technical requirements.
• Proven ability to assess the relevance and adoption of the features and benefits, identify new ones, and bring them to market in collaboration with IT, operations, finance, and business teams.
• Juggled multiple priorities to meet deadlines in a dynamic environment.
• Experience with Jira and Agile.

DESIRED SKILLS:
Even better if you have one or more of the following:

• Knowledge of financial installment plans.
• Designed new customer features and presented findings and insights targeted to what that audience cares about (up to the executive level.)
• Translated market knowledge and strategy into compelling stories and tools for the sales team.

EDUCATION/CERTIFICATIONS:

• Bachelor’s degree or four or more years of work experience.

LOGISTICS:

• Full-time 9am-5pm Mon-Fri

eTeam