Hands on IT Manager–Windows/PC/Storage/Virtualization/AD
Thank you for your interest. Please apply for further information.
Term; Full time
Location: Salt Lake City
$; Open–70k-100k
Role: IT Manager/Engineer—Audio/Video/Streaming
REPORTS TO: Sr. Director, Product Management
This role is an IT manager slot, seeking someone who can support PCs Servers, Networking, Audio/Video, Virtualization, AD and other HW/SW. It is for a few hundred staff members who are distributed nationwide.
Customer is a global technology company pioneering the future of immersive reality. They build end-to-end immersive experiences and develop technology that enables people to experience entertainment like never before. works across three primary markets—Sports and Entertainment, Science and Education, and Parks and Attractions—while pushing the boundaries of design, technology, and service. Their technology is used by the world’s biggest entertainment brands to create mind-blowing immersive experiences for millions of guests.
It is a rapidly growing organization with ambitious plans for 2023 and beyond. They have built a strong company culture based on mutual respect, accountability to each other, intense curiosity, and a bold shared vision. Their technology is used around the world and across many industries and markets to create mind-blowing immersive experiences for millions of guests and we democratize access to the most sought-after experiences on the planet. They have built a strong company culture based on mutual respect, accountability to each other, intense curiosity, and a bold shared vision, and they are a rapidly growing organization with ambitious plans for 2023 and beyond.
Responsibilities:
- Collaborate with Product, Manufacturing, and Support teams.
- Engineer hardware solutions to meet product and company goals
- Work with software engineers to create seamless hardware & software integration
- Manage product structures for manufacturing
- Manage component lifecycle
- Document hardware configuration for manufacturing, software engineering, and support
- Design and implement component and systems-level testing protocols
- Design and implement automation tools for manufacturing and support
- Design and engineer custom solutions as required
Manage in-house presentation systems.
- Coordinate with software engineers and FSEs to ensure our in-house domes and presentation systems are in a constant state of readiness.
- Coordinate system upgrades, hardware installations, and technology transitions.
- Coordinate and track the resolution of issues across all presentation systems.
THE PERSON
You are an affable, solutions-oriented person who is unafraid to get your hands dirty. You have years of experience with a variety of high-end performance technologies, and you know your way around Windows PCs and networks. They expect the team members to be versatile and constantly step up to tackle unique challenges.
Pivotal Experience, Expertise & Personal Characteristics:
- Bachelor’s Degree in Computer Science or Information Technology or Engineering or related field or applicable professional certification and at least three years of relevant technical and analytical experience
- High proficiency in working with Windows OS and Windows PC technology, with a focus on related hardware technologies, including networking fundamentals
- Broad technical understanding of AVL technologies and IT systems
- Awareness of the latest PC hardware trends, components, and features
- Excellent verbal and written communication skills
- Must be highly organized, proactive, and collaborative
- You have the ability to manage your time effectively and to prioritize tasks based on Company needs.
- You’re not afraid of an open, candid, and respectful work environment
Bonus Experience:
- Engineering experience in one or more of the following: Audio, Broadcast, Lighting, IT, Parks and Attractions, performance venues
- Streaming and IP Video workflows
- Certifications (e.g. Q-SYS, Dante, ETC, CIT/IST, CTS, Crestron, Cisco)
- Familiarity with networked storage systems
- Essential coding and automation skills
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