Fitness Studio Manager | Phoenix, AZ

Who We Are:

Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.

Our Client X Job Description:

Our Client X was started in Phoenix, AZ in June of 2013 by Peter and Laura Morgan, a brother and sister team born and raised in the valley of the sun. Peter and Laura started their careers in finance in Los Angeles, CA, but coming from a family of entrepreneurs they knew they wanted more. Laura’s pilates passion started in 2008 when she experienced a knee injury and began utilizing Pilates for rehabilitation. Shortly thereafter she became a certified instructor and began teaching on nights and weekends. Peter and Laura moved back to Phoenix and opened their first studio in Arcadia in 2013. With growth and expansion in mind, they have had no intention of stopping there! Our Client X has 7 locations in the valley, Central Phoenix, Arcadia, McCormick Ranch, Desert Ridge, North Scottsdale, Chandler, and the newest location Gilbert. There are plans to open several more valley locations in the near future, offering the right candidate room to grow with the company!

Role: Studio Manager

Requirements:

Studio Manager will report directly to the Regional Manager and is responsible for the overall success of their studios. Studio Managers oversee all operations of their studios, manage their instructors and exemplify the mission of the client. The studio manager will implement and enforce all Corporate polices and procedures as well as oversee all initiatives that are required from the corporate team. All managers will teach 15+ hours per week on average and will be held accountable for additional KPI and performance goals. This role require a high level of flexibility and ambition in order to successfully run multiple studios and execute the Corporate goals. This role is remote-flexible with no office time required outside of scheduled meetings, but the expectation is that 30 hours per week are spent in the studios you manage. A successful manager is someone who loves seeing their team succeed, believes in bringing the magic and delighting their clients and team, and someone who understand that sometimes you have to hustle! We are a team who always has each others backs, agrees that there are no assholes allowed, and we work everyday to build our vision of the greatest pilates studio by continually bettering ourselves and finding ways to do better for our clients and instructors.

Now for the details:

● 2+ years of fitness sales or relevant sales experience preferred.

● Confident in generating personal sales.

● Ability to manage and drive multiple revenue streams including memberships and retail.

● Previous management or supervisory experience preferred.

● Must have excellent communication and strong interpersonal skills in person and over the phone.

● Must be solution-based and results oriented, competitive spirit.

● Must always come from a place of YES.

● Ability to recognize areas of improvement and make changes using good judgement without the need to be micromanaged in order to complete tasks.

● An affinity and passion for fitness.

● Solid writing and grammar skills.

● Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business.

● Ability to lift / carry a minimum of 30 pounds.

● Highly organized, proficient in data management, ability to prioritize and meet deadlines.

● Professional, punctual, reliable and neat and organized.

● Strong attention to detail and accuracy.

● Trustworthy and ability to handle confidential information.

● Ability to work harmoniously with co-workers, clients and the general public.

● Proficiency with computers and ability to learn new software programs quickly.

Duties:

● Manage the overall health of the studio through sales and operations.

● Manage multiple spreadsheets that detail daily/weekly/monthly/quarterly goals.

● Attend 1:1 meeting with Regional Manager weekly.

● Teach 15+ hours a week. Scheduled for 3/4th and remaining is coverage based.

● In-studio support scheduled weekly for 15+ hours.

● Prioritize chasing new clients taking class and converting them to memberships.

● Owning client relations, sales and Brand standards for the studio

● Build community at studios and ensure client satisfaction through weekly audits, taking classes, spending time in studio to build rapport with new and existing clients.

● Implement sales process to schedule new clients and convert them to memberships.

● Instructor management including assisting with coverage and hosting team events 3x a year.

● Maintain cleanliness and organization of the studio.

● Enforce studio policies and procedures.

● Schedule and participate in networking/community events and studio promotions.

● Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.

● Providing instructor development to a team of instructors, delivering informal/formal feedback & assisting new instructor trainings with in-person support.

● Assisting as needed with responses to client requests and resolving concerns promptly and effectively.

● Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.

● Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.

● Ensuring the studio and equipment remain impeccable and fully-functioning at all times

● Any other duties as assigned.

Compensation:

● Base: $50,000 + Incentives

● Expected Annual Income with incentives and benefits: $60K Benefits:

● Competitive base salary and bonus incentives if quarterly goals are met.

● Complimentary unlimited membership while employed with pre-booking privileges and 1 guest pass per month.

● Quarterly complimentary retail.

● Employee Retail Discounts.

● Unlimited PTO with Regional Manager approval.

● Option for health care after 60 days.

● Opportunity to grow with company as we expand.

Staffing Fitness