Assistant Director, HR & Business Operations

As the ninth-largest city in the United States and the third-largest in Texas, Dallas has over 1.3 million residents. The Dallas-Fort Worth-Arlington metropolitan area, commonly known as the Dallas Fort Worth (DFW) Metroplex, has 120 cities, a population of more than 7 million residents, and is the No. 1 visitor and leisure destination in Texas. The region is proud of its diverse neighborhoods and attracts residents desiring an affordable and active urban lifestyle. As such, Dallas is among the most ethnically diverse major cities in the United States with residents of Hispanic or Latino (42%), African American (24%), Caucasian (29%), and Asian (5%) descent, and the DFW region has the sixth-largest LGBTQ community in the U.S.

With many events and activities to choose from, Dallas has much to offer both residents and tourists alike. The Dallas Arts District is the largest urban arts district in the United States with Fair Park boasting the largest collection of Art Deco buildings in the country. Keeping with its reputation as a sports entertainment mecca, the DFW region is the home of six major franchises.

Dallas is a leader in education access and opportunity with more than 300 public and nearly 90 private primary and secondary schools, in addition to more than 40 higher education institutions, including the University of Texas Southwestern Medical School, Southern Methodist University, the University of North Texas, Texas Christian University, University of Texas at Arlington, and University of Texas at Dallas.

The vision of the City of Dallas Human Resources Department is to have a diverse, talented, innovative, and engaged workforce delivering services to the residents of Dallas with Empathy, Ethics, Excellence, and Equity. The HR team is committed to helping City employees serve all communities.

The Department’s mission is to partner with managers at the City of Dallas as they develop, motivate, and reward their teams. The Human Resources Department provides tools, processes, and systems to enable managers to attract, recruit, and retain talented people to serve our residents.

Core Services of the Human Resources Department of the City of Dallas

Talent Acquisition. Helping managers across City departments hire and onboard diverse and talented employees who value building trust within our communities and delivering exceptional services.

Talent Engagement and Development. Working with employees and managers to identify and enhance the skills of staff to prepare them to advance in their careers at the City. Recognizing high-quality work and encouraging innovation from the workforce to improve quality of life for all at the City of Dallas.

Total Rewards and Wellness. Providing employees with market-competitive benefits and salaries to ensure that the City attracts and retains the talent needed to guarantee continuity of services and sustainable operations.

HR Consulting. Partnering with the City’s management team to build and sustain a culture that values people. Establishing sound policies to foster the equitable treatment of employees and working with departments to ensure alignment of organizational goals with the City’s core values of service. Providing expert guidance on HR matters and leading by example with Empathy, Ethics, Excellence, and Equity.

About The Position

The Assistant Director of Human Resources Administration is responsible for overseeing critical administrative, business and infrastructure functions within the Human Resources Department. The role reports to the Human Resources Director and requires an experienced individual with extensive knowledge in budget development and control, IT systems, HR policies, and communication with stakeholders at all levels, including presentations to elected officials. The position will manage the department’s budget, metrics, reporting, and process improvement. Additionally, the role will oversee employee records, policies and procedures, and leave administration. The mid-point of the salary range of this position is $149,827.34.

Key Responsibilities

In alignment with the requirements of the position, the Assistant Director of Human Resources Administration will:

• Manage and oversee the HR Department’s budget, including monitoring and analyzing financial data, developing budgets and forecasts, and ensuring compliance with financial regulations.
• Develop, implement, and maintain HR policies, procedures, and guidelines to ensure compliance with federal and state employment laws.
• Oversee information technology, including maintaining HR databases and ensuring data accuracy and integrity.
• Ensure timely and accurate completion of HR metrics and reporting to support organizational goals and objectives.
• Develop and implement process improvements and best practices to optimize HR operations and enhance organizational efficiency.
• Oversee the administration of City employee records, policies, and procedures, including processing employee changes, managing employee files, and ensuring compliance with record retention policies.
• Manage the administration of City employee unemployment and leave programs, including leave requests, tracking, and compliance with federal and state regulations.
• Manage projects related to HR initiatives in the area of responsibility, ensuring that all stakeholders are aligned and the project objectives are met. This may involve working with cross-functional teams and external vendors, managing project budgets and timelines, and reporting on project status to senior leadership.
• Serve as a liaison between HR and other departments to ensure effective communication and collaboration.
• Manage and motivate a team of HR professionals, providing guidance, support, and feedback to ensure high-quality work and professional development.
• Oversee the recruitment and selection process for assigned HR staff, including job posting, resume screening, interviewing, and onboarding.
• Develop and implement training and development programs for HR staff to enhance their skills and knowledge.
• Develop and implement performance metrics and goals for HR staff and provide regular feedback and coaching to ensure that goals are met or exceeded.

Qualifications

The minimum requirements for the Assistant Director of Human Resources Administration position include a Bachelor’s degree in HR management, information technology, business administration, finance, or related field and 7+ years of experience in HR administration, including budget development and control, HR systems and technology, policies, and process improvement.

The ideal candidate will possess the following knowledge, skills, and abilities:

• Strong information technology skills.
• Excellent communication skills, including the ability to communicate effectively with stakeholders at all levels, both verbally and in writing.
• Experience with HR databases and technology systems.
• Strong analytical and problem-solving skills.
• Ability to work independently and in a team environment.
• Strong organizational skills and attention to detail.
• Ability to prepare presentations, council memos, and agenda items.
• Ability to present to executive leadership and at council meetings.
• Ability to exercise discretion, good judgment, and confidentiality in handling sensitive HR matters, including employee relations, disciplinary actions, and investigations.
• Ability to maintain decorum and professionalism in all work-related interactions and communications, whether internal or external to the organization.

To Apply

The City of Dallas is partnering with POLIHIRE to identify its next Assistant Director for Human Resources Administration. Interested individuals should submit a letter of interest and resume to [email protected]. Please include only your name (Last, First) in the subject line when submitting these materials.

City of Dallas