Role: New Product Development Quality Manager
Location: Chicago, IL (3 days onsite per week)
Our Fortune 500 partner in the Chicago area is looking for a New Product Development Quality Manager to join their growing team. This person will assure their future products delight consumers with their performance and reliability. The role is part of a tight knit cross functional NPD team including Brand Marketing, Product Engineering, Supplier/Plants, and other key cross functional business partners.
If you have a passion for being hands on with their outdoor products while working cross functionally to solve problems in an empowered and agile environment this role is very fulfilling!
This position will:
- Lead the NPD Quality team of engineers in North America to assure our future products performance and reliability
- Establish a culture of empowerment and continued personal growth within her/his team
- Identify and lead the utilization of best-in-class NPD Quality process including
- Identify opportunities for platform improvements based on previous quality and consumer issues at project start
- Assist our Product Engineering to identify our critical to quality attributes (CTQs) for our products
- Assuring delivery of our CTQs during product development process to assure strong product performance and reliability in market
- Partner with Sourcing, Manufacturing, Supplier Quality, and Product Development to execute qualification plans for new products
- Assist with solving issues in engineering, component, and assembly during the product qualification cycle.
- Partner with Engineering and Supplier Quality on the NPD quality portion of our quality management process and own process improvements and training for NPD Quality
- Be in our Chicago area office and be in office at least three days per week
- Be able to travel by air up to 10% to visit domestic and international suppliers as required
Qualifications
- A passion for developing products that you are proud to share with friends, family, and consumers
- Bachelor’s degree in engineering or science discipline
- 5+ years of product development experience
- 3+ years of quality experience
- 3+ years of experience leading a team of engineers
- Demonstrated experience with developing and leading people
- Demonstrated success leveraging cutting edge NPD process
- Superior teamwork, collaboration, and influence skills are essential for dealing with all levels of internal and external suppliers and customers
- Able to assure execution of multiple projects
- Demonstrated success working in a matrixed organization
- Proficient in Microsoft Office applications such as Excel and PowerPoint
Preferred Qualifications
- A master’s degree in engineering, science, or business
- A successful track record in: partnering with internal customers like Sales, Marketing, and Engineering, sharing difficult results with truth and transparency and gaining focus to resolve, guiding cross functional teams to identify and resolve product performance and reliability issues
Previous experience with contract manufacturing with a diverse supplier base including Asia
- Consumer product experience
- APQP or similar cutting-edge NPD quality tools
- partnering technical and creative design teams to deliver new products
- Has a diverse career with earlier assignments in potential areas like Supply Chain, Product Engineering, Design, Manufacturing, or similar adjacencies is helpful.
- Minitab or JMP statistical analysis software knowledge
- Demonstrated success using CI tools including statistics, AQL sampling, auditing, and reliability
- Previous experience establishing and maintaining a QMS (ISO / AS / TS / FDA
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