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Customer Experience Manager

$$$

Customer Support/Success Specialist – E-Mobility

Piper Maddox has partnered with a technology-first EV charging company building the next generation of solutions to bring the market to 100% mass EV adoption. They are in search of Customer Support/Success Specialists to maintain high-end experiences for both users and clients. This is an opportunity to be a part of a rapidly growing company committed to promoting clean energy.

Responsibilities:

  • Navigate various stakeholder relationships from property managers, landlords, installment managers, and more
  • Project manage the lifecycle of each support ticket in collaboration with internal and external teams with the goal of improving end users’ overall experience
  • Engage with EV drivers or building managers/portfolio owners to resolve reported issues and live-troubleshoot technical problems
  • Manage post-sale client relationships from onboarding to renewal and everything in between

Qualifications:

  • 2-3 years of professional experience in a client-facing or customer success role
  • Previous background in enterprise technology companies or service-oriented businesses
  • Genuine passion for the environment and electric mobility
  • Experience working in the PropTech or multi-family real estate industry is a plus

Benefits:

  • An energetic, high-growth startup environment
  • Unlimited PTO
  • Health, dental, and vision benefits at no cost to the employee

Piper Maddox

Related jobs:

Crew Call: Various Positions for ULB TV Movie

Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.

Open Positions:

  • Coordinator
  • Production Designer & Props
  • Costume Designer
  • Sound Mixer
  • 1st & 2nd Assistant Directors (AD)
  • Gaffer & Key Grip
  • 1st & 2nd Assistant Camera (AC)
  • Hair & Makeup Artists
  • Production Assistants (PAs)

Job Responsibilities:

  • Collaborate with the production team to execute a high-quality TV movie within budget constraints.
  • Deliver professional and efficient work in your designated department.
  • Maintain a positive and adaptable attitude on set.
  • Follow the production schedule and meet all deadlines.

Requirements:

  • Previous experience in your respective role is highly preferred.
  • Must be local to the metro Atlanta/Marietta area or willing to work as a local.
  • Reliable transportation to and from set.
  • Strong work ethic, attention to detail, and a team-oriented mindset.

Compensation Details:

  • Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.

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Expiration date:
11-10-2023

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