Communications Manager

Description
A Career at Rheem: Where Comfort Is Your Calling
At Rheem, we’re dedicated to bringing comfort to people’s lives. And, as a leading global manufacturer of heating, cooling and water heating equipment, we’re innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It’s an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact people’s lives—every day.
This exciting role as a Communication Manager – US Water will work closely with the Sr. Manager of Communications for U.S. Water to develop a comprehensive communications strategy which leverages multimedia tools and channels to drive awareness, alignment, and stakeholder engagement regarding business performance, important updates to key initiatives and consistency of priorities. The incumbent will be responsible for the development and implementation of the US Water multimedia communications from both a strategic and operational perspective.
Top Line Deliverables:

• Accountable for developing and executing division-wide communications across various mediums for primary stakeholders across U.S Water
• Manage messaging, communication cadence, sequence, and tone of communications for top line initiatives
• Track success of communications using key metrics and suggest optimization strategies. Compile reports for leadership showing results.

This position will serve our Water Division located in Roswell, GA.
What You’ll Do

• Oversee both internal and external communication initiatives throughout the organization, harnessing the expertise of internal subject matter experts (SMEs) to deliver tailored communications across diverse mediums and to various stakeholders.
• Foster active engagement and elevate the employee experience by collaborating with the Senior Manager of Communications and key stakeholders to develop and implement streamlined, impactful communications that consistently enhance effectiveness. Continuously strive for improvement in communication practices.
• Formulate and implement a comprehensive communications strategy that encompasses the creation and dissemination of informative and captivating content, aimed at educating and involving employees and other stakeholders of WHD. Deliver high-quality materials punctually while anticipating their requirements.
• Ability to create a thorough communications plan with complimentary editorial calendar, identifying audiences and key messaging, along with the appropriate distribution channel and timing.
• Craft and deliver effective messaging across multiple mediums, including executive leadership bylines, intranet content, presentations, change management updates, sales communications, press releases, external channel communications, trade messages, organizational announcements, scripts, e-newsletters, and other relevant communications in support of critical initiatives.
• Actively explore innovative methods, tools, and platforms for communication, while continuously improving the utilization of existing tools for enhanced effectiveness.
• Serve as a strategic thought partner and communication advisor to internal stakeholders, providing counsel on the development and implementation of communication plans for new programs, transformational initiatives, change management programs, and potential crisis situations. Collaborate with business partners to offer communication guidance and coaching, fostering stakeholder engagement.

Job Qualifications
WHAT YOU NEED

• Hold a bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• Demonstrate a proven track record of over 7 years in external communications, specializing in the development and management of omnichannel strategic communications that effectively target and engage customers in market-facing initiatives.
• Possess a minimum of 2 years’ experience in both strategic and technical management of intranets, with a preference for expertise in SharePoint.
• Demonstrate skill in technology and digital platforms, with expertise in executing digital email campaigns using tools like Salesforce and Acoustic.
• Hold experience in digital content creation, showcasing the ability to craft compelling and engaging digital materials.
• Exhibit a strong aptitude for working autonomously and taking personal responsibility for tasks and outcomes.
• Possess exceptional storytelling abilities, showcasing outstanding verbal and written communication skills, as well as expertise in editing and proofreading.
• Demonstrate exceptional stakeholder management skills, including the ability to establish and cultivate strong relationships, while effectively collaborating with individuals at all levels of an organization.
• Possess the capability to assess and evaluate the effectiveness of content, including the proficiency to generate reports on communication medium analytics.
• Exhibit a demonstrated aptitude for strategic thinking and problem-solving.
• Demonstrate the ability to thrive in a collaborative work environment, with prior experience in navigating matrix organizations. Display a keen awareness of cross-cultural communication challenges and opportunities, including sensitivity to diverse work locations and remote populations.
• Possess strong organizational and project management skills, with an inherent ability to plan strategies and tactics effectively.
• Demonstrate the capability to handle confidential communications with tact and diplomacy, while working efficiently under pressure.
• Less than 20% travel.

How To Stand Out

• Language proficiency in both English and Spanish is a plus
• Experience within OEM/Manufacturing or a similar industry
• External communications experience within wholesale, commercial, retail, trade, supplier communications
• Instrumental in developing and shaping transformational, change management communications
• Digital communication experience with digital tools such as SharePoint, and SMS and Cloud-based email expertise

Rheem is an Equal Opportunity Employer
Notice to Third Party Recruitment Agencies:
Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Rheem.
Primary Location
US-RC_US_GA-Roswell
Work Locations
Rheem Water Heating – Roswell (GA)
Job
Communication & External Affairs
Organization
U.S. Water Heating
Schedule
Full-time
Shift
Day Job
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Travel
Yes, 25 % of the Time
Job Posting
Jul 12, 2023, 10:58:49 AM
Rheem Manufacturing