General Manager

Company Description

Flight 509 is a 22,000 sq. ft. multi-attraction entertainment center located in the beautiful Spokane Valley. The venue will feature a two-story laser tag arena, elevated ropes course, ninja warrior course, three level Ballocity soft play structure, Omni VR arena, mini bowling, spin-zone bumper cars, arcade with redemption center, and many more attractions. It will also feature quick-service food & beverage options, including beer and wine and three party rooms. 

Role Description

We’re on the hunt for a co-pilot to lead our team at Flight 509! If you’re a leader with a side of laughter we want you to help us craft unforgettable family moments. Come join our crew as the General Manager-Captain of Awesome! ✈️

The General Manager will be responsible for overseeing and managing all operations, ensuring the highest level of customer satisfaction, and leading a diverse team to achieve business goals and objectives.

Salary and Benefits

$65,000-$80,000 DOE

Annual Performance Bonus

Retirement Plan

Health Care Allowance

PTO/Vacation

Preferred Qualifications

  • Bachelor’s degree in Business Administration, Hospitality, or a related field. Additional years of experience may substitute for degree requirement.
  • 5+ years of experience in a leadership role in the entertainment, hospitality or leisure industry
  • Experience opening a new site or facility
  • Excellent interpersonal, leadership, and communication skills
  • Strong business acumen, budgeting, and financial management skills. An entrepreneurial nature, and interest in learning all aspects of the organization
  • Excellent organizational and time-management skills, ability to multitask and prioritize tasks
  • Experience in managing diverse groups of employees and ensuring high employee satisfaction. Able to lead and motivate by example
  • Commitment to creating a positive and enjoyable guest experience
  • Understanding of safety regulations and ability to enforce them
  • Willing and able to work a flex schedule, including nights, weekends and holidays
  • Commitment to on-going training and personal development

Position will remain open until we find our perfect fit. Anticipated start date early to mid October.

Flight 509 Family Fun Center

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11-10-2023

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