SourcePro Search is conducting a search for an experienced Desktop IT Manager for a large global law firm to be based in New York.
The IT department is responsible for providing world class support and services to our business all across the globe. Through effective leadership, communication and delegation the ideal candidate will ensure the delivery of first-class support to the team. This includes addressing customer incidents and requests in a timely manner, making sure all requests and incidents are logged in the ticketing system and all the responsibilities of the Deskside team are performed to a high level of detail.
What You’ll Do:
Proven management and leadership skills that include but are not limited to:
Ability to mentor and motivate both a local and a remote team.
Write and deliver annual reviews.
Identify and ensure the delivery of all the teams agreed development.
Manage performance and provide coaching when necessary.
Provide reports and metrics for Infrastructure & Operations Senior Manager.
Participate in Weekly and monthly IT meetings.
Act as point of contact for all Deskside related items.
Manage resources so the offices have appropriate Deskside coverage during support hours and projects are delivered on time.
Own the Deskside policy and procedure manual and ensure the team work to it.
Own all desktop related issues and provide regular updates on VIP and chronic issues.
Ensure the Americas team fulfil their responsibilities which includes:
Mobile Device (iPhone, iPad & Personal Hotspots) support.
2nd line Telephony support including moves, adds and changes.
Hardware provisioning and decommissioning which includes the build and test of Laptops and Printers.
Manage inventory within the CMDB.
Delivery of projects and task on time and within budget.
Monthly floor-walking occurs and is recorded.
Liaising with 3rd part provider for printer issues.
Ensure calls are assigned quickly to the Deskside team and they resolve all issues and requests promptly to the customer’s satisfaction.
Ensure all issues and tasks are logged within the ticketing system.
Work closely with US Service Desk Manager to ensure speedy resolution to customer issues outside of the Deskside team’s remit.
Work closely with other teams within the Americas offices on projects, attorney rotation and event coordination.
Ensuring the US is represented in all forums and groups that pertain to the team to ensure the Americas point of view is considered and items and issued are prioritized accordingly.
The role holder is expected to consider Information Security in all aspects of their role.
Develops and maintains successful internal and external business relationships (at Manager level), in order to understand existing and emerging business needs.
Key relationships
• Works closely with IT Training and IT Projects within the Americas.
• Works closely coordinated with the US IT Administrator to manage Joiners, Changers and Leavers.
• Works with Technical Team Managers (within the IT Technology Services management teams), Senior Managers, and Specialists to ensure a seamless approach to support and improvement across applications.
• Develops and maintains successful internal and external business relationships (at Manager level), in order to understand existing and emerging business needs.
Service Delivery
Diagnose complex incidents/problems and identify root cause and actions required to maintain or improve service levels.
Define and deliver continuous improvement programs so that, where applicable, systems deliver improved performance to the business:
Enhancements and improvements to services should be delivered by the appropriate governance authority.
Instill a culture of continual improvement and problem solving; and
Provide advice, assistance and leadership associated with the planning, design and improvement of service and component availability, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities.
Risk Management
• Embed risk awareness and management into the technical decision making to support firm’s approach to risk, with a focus on stability and integrity of systems.
• Refer to domain experts for guidance on specialized areas of risk, such as architecture and environment.
Supplier Management
• Maintain a broad understanding of the commercial IT environment, how the organization sources, deploys and manages external partners and when it is appropriate to use in-house resources.
What You’ll Bring:
• Degree qualified – preferred.
• Accreditation in relevant technologies – preferred.
• ITIL certification a plus.
At least 5 years proven management and leadership skills in a corporate environment.
• At least 8 years IT experience in desktop support or similar role.
• Proven experience resolving complex hardware, software and networking challenges related to laptops, workstations and printers.
• Extensive IT experience with desktop support technologies such as Configuration Manager and InTune.
• Experience managing and troubleshooting mobile devices, primarily iPad and iPhone and their MDM platform.
Detailed practical knowledge of the operation and maintenance of IT services within a Microsoft technology environment.
• Knowledge of IT market and trends
• Using and troubleshooting knowledge of the MS Office suite and Adobe Acrobat
The Manager will have oversight of a team of BD Coordinators and Analysts.
What You’ll Do:
Practice Development
Support partners in their efforts to manage existing and develop new relationships and identify opportunities for implementing business development initiatives in this regard.Keep track of referral sources and ensure communication lines remain open with these sources.
Work with the CRM database team to support the practice development analysis, by monitoring and improving intelligence on contacts on an ongoing basis.
Assist partners in preparing targeted presentations (pitch books, short form brochures and deal sheets), in a manner that effectively communicates the Firm’s relevant experience and articulates clear reasons why the Firm should be retained.Identify relevant transactional or litigation precedents by industry, geography and type of matter
Work with the responsible partner to develop key messaging points
Support Firm efforts to respond to Legal Panel RFPs
Maintain a complete record of all pitches (of any type). Identify patterns of success and failures in presentations and increase utilization of best practices.
Work with partners and colleagues to ensure timely updating of all marketing materials, including practice and individual biography collateral, with new deal or matter information, achievements and other relevant information.
Work with partners on the development of individual business plans. Help partners with their entrepreneurial activities and to focus efforts on the highest value opportunities.
Coordinate efforts with the Communications, Digital Marketing and Creative Services teams in the practice’s visibility program.
Oversee and manage one Business Development Analyst and two Business Development Coordinators.
Press Relations and Rankings/Awards
Collaborate with Communications team to identify relevant Guide opportunities and prepare Chambers submissions, as well as submissions to other relevant legal guides. Ensure positive results are leveraged across marketing channels (print, digital, social).
Collaborate with Communications team to identify relevant PR/media opportunities/awards and develop the approach and submissions.
Marketing Materials and Research
Draft compelling marketing descriptions which communicate unique aspects of the matter.
Support efforts on competitive and market intelligence research. Report market trends to the broader group and to individuals, as appropriate to their practice development interests.
Collaborate on events to develop compelling client programs/education conferences. Identify and analyze relevant sponsorship opportunities to enhance the Firm’s profile in key regions and sectors.
What You’ll Bring:
Prior business development experience in a top tier US law firm.
Significant understanding of transactional terminology and processes, as well as basic understanding of litigation terminology.
Familiarity with the competitive legal landscape.
An ability to reach agreed upon goals with limited supervision.
A strong team player who can work independently and part of the global BD team.
Excellent writing, editing, analytical, research and organizational skills, with a high level of attention to detail. (a writing test is required).
Proficiency in standard spreadsheet, database, word processing and presentation applications (e.g., Excel, Access, Word, PowerPoint and SharePoint are pluses), as well as with a variety of online and new media information resources. Knowledge of any CRM system is also helpful. The Firm provides additional training in core software programs, if needed, to enhance skills and speed of work.
An ability to handle time-sensitive requests from multiple lawyers, across time zones, and to generate quality work product in a fast-paced environment. Deadline oriented.
Excellent interpersonal skills; a confident, professional manner that will come across easily and effectively with the Firm’s most senior lawyers and staff.
A commitment to the highest standards of excellence and professionalism.
Education and/or experience:
Five + years of experience working for a law firm, financial institution, or other professional services firm.
Experience with presenting to and business writing at the Executive/Partner level.
BA or equivalent required; JD, MBA or other applicable graduate degree is a plus.
SourcePro Search, LLC
Related jobs:
Job Description
A high-octane action film with strong production value is seeking an experienced camera operator to join the crew. This project is a fast-paced, dynamic shoot requiring handheld expertise and familiarity with advanced cinema equipment.
Job Responsibilities
- Operate the camera for action-packed sequences and dynamic scenes
- Collaborate closely with the director and cinematography team to execute the creative vision
- Capture handheld shots with precision and control
- Ensure professional quality footage using the Red Raptor X camera
Requirements
- Proven experience as a camera operator, particularly with handheld shooting
- Strong technical knowledge of the Red Raptor X or similar cinema cameras
- Ability to work collaboratively with a fast-paced production team
- Availability for two weekends in late September
Compensation
- Paid opportunity (rate discussed upon hire)
- Work on a professional film production with industry-standard equipment
- Gain experience on a high-energy, action-focused project
Women’s Board Assistant
Job Description
An exciting opportunity is available for a Women’s Board Assistant to support daily operations and talent management. The ideal candidate will be organized, detail-oriented, and capable of thriving in a fast-paced environment. Previous agency experience is preferred but not required.
Job Responsibilities
-
Provide administrative support to the Women’s Board team
-
Coordinate scheduling and communication with talent and clients
-
Maintain and update talent portfolios and records
-
Assist with bookings, contracts, and follow-ups
-
Handle general office duties as needed
Requirements
-
Strong organizational and multitasking skills
-
Excellent written and verbal communication abilities
-
Proficiency in office software and scheduling tools
-
Previous agency or entertainment industry experience preferred
Compensation
-
Competitive pay (details provided upon application)
Film Crew and Equipment Needed for Upcoming Production
Job Description
A film production is seeking experienced crew members and essential equipment support for an upcoming shoot. The production requires a package truck and a skilled crew to ensure a smooth and professional filming process. This is a great opportunity for film professionals to join a collaborative set and contribute their expertise to a successful project.
Job Responsibilities
-
Provide and operate a fully equipped package truck for production needs
-
Work collaboratively with the production team to execute lighting, grip, and set requirements
-
Assist with setup, operation, and breakdown of production equipment
-
Ensure all gear is properly maintained and functioning throughout the shoot
-
Support all departments in meeting production deadlines and creative goals
Requirements
-
Experience as a gaffer, key grip, swing, or HMU on professional film sets
-
Access to necessary tools and gear for assigned role
-
Strong teamwork and communication skills
-
Ability to work in a fast-paced production environment
-
Reliable and punctual with a commitment to the project schedule
Compensation
-
Pay based on role and experience
-
Meals and on-set amenities provided
-
Networking opportunity with other industry professionals
Wardrobe Assistants – Freelance Opportunities
Job Description
Casting directors are seeking skilled wardrobe assistants for freelance opportunities aboard Color Magic. This role focuses on costume care, including laundry, repairs, and minor alterations, ensuring all garments are performance-ready.
Job Responsibilities
-
Handle costume laundry, ensuring all pieces are clean and performance-ready
-
Perform repairs and minor alterations as needed
-
Maintain costume quality and organization throughout the contract
-
Collaborate with the production team to meet wardrobe needs efficiently
Requirements
-
Experience in costume or wardrobe management preferred
-
Ability to perform sewing, repairs, and alterations
-
Flexibility to work within an onboard schedule
-
Professional and detail-oriented approach to costume care
Compensation
-
Flexible onboard schedule
-
Contractor status (not crew)
-
Private cabin accommodation
-
No cruise duties, crew drills, or IPM requirements
Job Description
Seeking a skilled Sound Recordist and a Driving Production Assistant for an upcoming documentary/PSA project. The production will take place in Philadelphia, PA and Pittsburgh, PA, requiring a small but dedicated crew to capture high-quality audio and ensure smooth production logistics on set.
Job Responsibilities
Sound Recordist:
-
Record and monitor high-quality production sound during filming.
-
Operate boom microphones, lavaliers, and other audio equipment.
-
Maintain organized sound files and deliver daily backups.
-
Troubleshoot audio issues quickly and effectively.
Driving Production Assistant:
-
Safely transport crew, cast, and equipment between locations.
-
Assist with on-set tasks, including equipment setup and breakdown.
-
Support production team with errands, pickups, and deliveries.
-
Ensure production vehicles are clean, fueled, and ready for use.
Requirements
Sound Recordist:
-
Previous experience in documentary or commercial production.
-
Proficiency with professional audio gear and field mixers.
-
Strong attention to detail and ability to adapt to on-location challenges.
Driving Production Assistant:
-
Valid driver’s license with a clean driving record.
-
Previous on-set production experience preferred.
-
Ability to lift and move production equipment.
-
Strong work ethic, reliability, and problem-solving skills.
Compensation
-
Paid positions; rates to be discussed based on experience and role.
Marketing Coordinator – Team Socials
Job Description
A dynamic and creative Marketing Coordinator is needed to lead innovative social media campaigns and elevate the voice of a sports entertainment brand. This role is perfect for someone who thrives on breaking the rules of traditional marketing, creating unique fan experiences, and bringing a bold vision to life. You’ll collaborate with a passionate creative team to develop engaging social content, grow the brand’s presence, and inspire audiences year-round.
Job Responsibilities
-
Plan, create, and schedule high-impact social media content across multiple platforms.
-
Drive brand storytelling with fun, engaging, and unconventional ideas.
-
Collaborate with the creative team to bring unique fan experiences to life online.
-
Monitor trends on TikTok, Reels, Threads, and other platforms to keep content fresh and relevant.
-
Engage with the fan community to foster interaction and loyalty.
-
Maintain brand standards while experimenting with creative concepts.
Requirements
-
Proven passion for social media marketing and creative storytelling.
-
Strong understanding of trending social platforms and digital engagement strategies.
-
Ability to work under tight deadlines while maintaining high-quality output.
-
Collaborative spirit with excellent communication skills.
-
Self-driven, adaptable, and committed to pushing creative boundaries.
Compensation
-
Competitive pay, commensurate with experience.
-
Opportunity to work in a high-energy, innovative sports entertainment environment.
Job Description
A live broadcast production is seeking skilled professionals to bring high-quality video coverage to weekly services. This role involves overseeing or operating broadcast equipment, ensuring seamless technical execution, and delivering a polished viewing experience for the audience. Candidates should be experienced in live production, able to work under pressure, and committed to delivering professional results.
Job Responsibilities
-
Direct live broadcast services, including calling the show, operating switchers, and managing camera operations
-
Coordinate graphics, audio, and technical elements for a professional on-air presentation
-
Operate PTZ and remote cameras in both ENG and studio formats during live services
-
Frame and compose shots, perform smooth camera movements, and multitask during live direction
-
Prepare, position, and assess technical readiness of gear such as cameras, tripods, and transmitters
Requirements
-
Minimum 3 years of experience in live video production or camera operation
-
Proficiency with broadcast equipment such as Blackmagic ATEM switchers, cameras, and presentation systems
-
Strong leadership, communication, and multitasking skills under time-sensitive conditions
-
Physical stamina for extended standing and equipment operation, with excellent vision and hearing
-
Ability to troubleshoot and maintain high technical and creative standards
Compensation
-
Competitive pay based on experience
-
Up to $350 per service for Production Directors
-
Up to $300 per service for Camera Operators
Job Description
A creative production team is currently seeking skilled crew members for an interior design series filming a short run in early September. This is a paid opportunity supporting a small, agile team on location. Crew members will play an integral part in ensuring smooth operations for a fast-paced set environment.
Job Responsibilities
-
Operate FX9 camera for filming select scenes
-
Assist camera operators and manage equipment setup (Camera Assistant / DMT)
-
Provide hair and makeup services for the host (HMUA)
-
Support general production needs, pickups, and set preparation (Production Assistants)
Requirements
-
Must be available for 3–4 days between September 11th and 22nd
-
Production Assistants must have a valid driver’s license for crew pickups
-
Local or New York-based crew preferred for logistical convenience
-
Portfolio or CV required for consideration
Compensation
-
All roles are paid (rate details upon application)
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities