Orama have once again been introduced to an early-stage security vendor. Series A, which raised over $50m in funding from multiple Tier 1 VCs.
WHY IS THIS DIFFERENT?!?
The Tech: They ensure your core systems are securely connected to third-party cloud services by extending access management and threat prevention to API keys, OAuth tokens, service accounts, and more. Their agentless, easy to deploy platform gives full visibility into all the connections of your core systems, detects threats & quickly remediates any issues CONTINOUSLY through the lifecycle of the applications you use.
They are on a mission to unleash productivity and reinvent how apps interconnect!
The role: Technical Customer Success Manager
Location: North East
Responsibilities:
- Opportunity to be founding CS member, defining playbooks & building processes from scratch.
- Developing and maintaining customer relationships.
- Preparing and leading onboarding new users and identifying opportunities for product and service improvements.
- Partner with key stakeholders internally and externally to ensure clients are maximizing the product and its features.
- Strategically and innovatively solving problems as client and business issues arise
- Provide timely technical and product support. Dealing with escalations, ticket resolution & feature requests.
- Increase customer renewals and expansion.
MUST HAVE:
- Bachelor’s degree or equivalent in Computer Science/IT
- Cybersecurity experience (Ideally Cloud/AppSec/DevSecOps)
- Hands on experience with Public Cloud Services (AWS, AZURE, GCP)
- 3+ Years experience in customer success
- Experience in owning a book of business of 6-10 customer accounts
- Experience with increasing customer satisfaction, adoption rates, and retention
- Experience building and operating in an early stage company – highly preferred
Orama Solutions
Related jobs:
Crew Call: Various Positions for ULB TV Movie
Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.
Open Positions:
- Coordinator
- Production Designer & Props
- Costume Designer
- Sound Mixer
- 1st & 2nd Assistant Directors (AD)
- Gaffer & Key Grip
- 1st & 2nd Assistant Camera (AC)
- Hair & Makeup Artists
- Production Assistants (PAs)
Job Responsibilities:
- Collaborate with the production team to execute a high-quality TV movie within budget constraints.
- Deliver professional and efficient work in your designated department.
- Maintain a positive and adaptable attitude on set.
- Follow the production schedule and meet all deadlines.
Requirements:
- Previous experience in your respective role is highly preferred.
- Must be local to the metro Atlanta/Marietta area or willing to work as a local.
- Reliable transportation to and from set.
- Strong work ethic, attention to detail, and a team-oriented mindset.
Compensation Details:
- Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.