Print Production Specialist

A network of independent health insurance companies that provide coverage and services to individuals, employers, and communities is seeking a Print Production Specialist. Contract Role – APPLY TODAY!

Remote or on-site

4-month W2 Contract

$30-40 / hour

Description: The Print Production Specialist is responsible for managing and executing all steps of the print production process—from estimating, printing, mailing, fulfilling and payment—for a variety of project and material types. This experienced production professional is responsible for planning and overseeing the production steps of direct mail campaigns, material fulfillment for sales initiatives as well as events of varying scope and scale. Responsible for managing all sized budgets, negotiating costs and rates, and maintaining strong vendor relationships for all aspects of production planning and execution of client marketing programs. This person works with account managers, internal teams, creative team, and vendors to ensure projects are resourced and executed in a way that guarantees quality and competitive pricing, while overseeing and executing a high volume of detailed projects.

This team member helps to bridge communications between stakeholders, creatives, and vendors to ensure streamlined and successful projects. This role requires the ability to negotiate timelines, prioritize activities, and balance resources and ensure expectations are met to the highest satisfaction and success. This position requires proven vendor management, communication, and collaboration skills.

Key Responsibilities:

• Gather project requirements and manage all aspects of production on behalf of the company and the client, working with vendors on delivery timetables and maintaining an updated status of assigned projects.
• Provide technical input and advice on projects as required to achieve efficiency and high quality
• Execute projects within contract-specified timelines, according to budget requirements and quality standards.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs.
• Liaise between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time, on-budget delivery.
• Define, refine, and maintain production processes that support on-target delivery and compliance with business processes.
• Identify and develop programmatic solutions, which are both beneficial and economical for the client and the company
• Provide high-quality customer service, communicating to clients with appropriate and relevant status updates.
• Assist Account Managers in compiling account and project updates for key presentations as directed.
• Escalate production issues immediately to management.
• Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects.
• Attend press checks with or without client and ensure quality standards are met
• Own and resolve client concerns across the production and fulfillment process
• Develop full detail spec sheets, negotiate costs and terms for competitive bid process
• Award bid to selected vendor per purchasing guidelines that align with the company’s procedures
• Input all project specifications and relevant data into a project management system, maintaining key data points in the system, including customer quotes, purchase orders, and invoices.
• Manage the procurement process for the production and printing executed by Creative Services, including creating POs, receiving and approving invoices as well as resolving any invoice discrepancies

Skills:

• 7 years production and project management experience at an agency or inhouse creative services organization
• High-School Diploma or GED in general field of study (Applies to All Levels)
• 10+ years of product category production experience. Additional inventory management a plus.
• Deep understanding of the creative process and creative skill set
• Advanced knowledge of job management software, WorkFront ideal (Workamajig, Basecamp, etc.)
• Experience with vendor negotiations and project management
• Ability to prioritize in a complex, fast-paced environment
• Highly organized, resourceful and accountable individual

Strong attention to detail and ability to manage multiple, competing priorities simultaneously

• Proven track record of creating workflows, communication processes, and data tracking

Preferred Skills:

• 10 years’ of experience in Marketing (preferred)
• 3 years of experience in working with a Creative Team (preferred)
• Advanced knowledge about printing processes ex: paper, print presses, inks, etc.
• Deep understanding, knowledge and experience with the USPS and postal regulations
• Ability to work independently with a drive to continually hit goals and succeed.
• Manage the operations of the project management system, data and designers and writers to deliver on time creative materials

Qualifications:

• Bachelor’s degree.
• 8+ years of experience in digital marketing operations or related marketing technology functions.
• Familiarity with website management tools such as Adobe Experience Manager (AEM), Adobe Analytics, JIRA, Confluence, Contentsquare, Medallia is highly advantageous.
• Experience in the Pharma or regulated industry is preferable.

Note: Open to both remote and SSF onsite candidates. Start date: Immediate

Russell Tobin