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Airport Customer Service Manager

Job Summary

Operations Manager Positions have the responsibility for You will be responsible for ensuring a high performing operation through workforce management of our front-line team members. Also responsible for supporting the teams’ efforts in creating a safe, reliable operation while delivering an elevated customer experience. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The operations manager must consistently display a professional and positive image. Ops Managers/Customer Service managers drive performance excellence everyday and all day.

Responsibilities

  • Coordinate ramp assignments for frontline team members to dynamically work flights at gates.
  • Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies.
  • Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service.
  • Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors.
  • Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
  • Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance.
  • Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels

Job Qualifications

  • Strong understanding of Airline Customer Service Operation
  • Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute.
  • 4-year college degree in a relevant field strongly preferred or equivalent experience
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, fluently speak, and understand the English language.
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Must be free of disqualifying crimes and able to pass a pre-employment drug test.
  • Must have reliable transportation and be able to work weekends, holidays, and days off.

GAT Airline Ground Support

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Crew Call: Various Positions for ULB TV Movie

Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.

Open Positions:

  • Coordinator
  • Production Designer & Props
  • Costume Designer
  • Sound Mixer
  • 1st & 2nd Assistant Directors (AD)
  • Gaffer & Key Grip
  • 1st & 2nd Assistant Camera (AC)
  • Hair & Makeup Artists
  • Production Assistants (PAs)

Job Responsibilities:

  • Collaborate with the production team to execute a high-quality TV movie within budget constraints.
  • Deliver professional and efficient work in your designated department.
  • Maintain a positive and adaptable attitude on set.
  • Follow the production schedule and meet all deadlines.

Requirements:

  • Previous experience in your respective role is highly preferred.
  • Must be local to the metro Atlanta/Marietta area or willing to work as a local.
  • Reliable transportation to and from set.
  • Strong work ethic, attention to detail, and a team-oriented mindset.

Compensation Details:

  • Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.

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Expiration date:
08-30-2023

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