Urgent Need!
Work for Legendary Hotel in Los Angeles
Position: Banquets Assistant Manager
Full-Time
Our client is a group of nine autonomously run hotels managed by an experienced team led by our CEO. With 30+ years in hotel management and an unwavering passion for hospitality, the CEO ensured the group’s success in establishing itself as a top player in the luxury hotel market following the formation of Family Collection in 2006. An ardent hotelier and a savvy top manager, the CEO is the ultimate guardian of the group’s culture and business values.
POSITION
We care about your career and are known for having the absolute best people in the industry. When you join us as a Banquets Assistant Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow colleagues, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. The banquet hall does have a capacity approximately 230 for both indoor and outdoor events. 70% of your events will be social ie: weddings versus meetings and conventions. You will be responsible for managing up to approximately 22 people, some temporary employees and some permanent. During any downtime you will be responsible to cross train in other departments such as food and beverage. We are BIG team players, and we expect all employees to jump in to help when needed.
RESPONSIBILITIES
You’ll love what you do and take pride in delighting our guests:
● You will be responsible for the entire operational service of all groups, social, banquet and planned food and beverage events to ensure our guests receive nothing but the best experience.
● You’ll also be responsible for maintaining a high standard of food product and satellite banquet staging area sanitation, storage and handling procedures. Implementation of food product presentation, and service standards. Monitors food quality, nutritional, and portion control standards.
● You will also consult with representatives of client groups or organizations to plan details such as number of persons expected, display desired, and food service schedule as necessary.
● You will also coordinate the entire Banquet Service including: managing the banquets team, final stewarding re-accession approval, service staffing levels, set-up (including displays, exhibits, and decorations), service, clean-up, and guest relations. Final pre-event function inspection (fire & health).
● You will also handle patron/guest compliance with all hotel rules and policies regarding banquet functions during their day. This will include reviewing all payroll and gratuity reports, arranging, confirming, and coordinating specialty entertainment and event planning as necessary. Attending weekly Banquet Event Order, Tastings, and Catering meetings. Conducts daily shift meetings.
● Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Banquets Assistant Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
EXPERIENCE & SKILL
● We are looking for someone with a minimum of 2 years of banquet management experience with a luxury hotel.
● We are looking for someone who can manage the basic human resources functions for their subordinates, such as time off requests, scheduling, employee relations, meal breaks and overall California Labor Laws.
● We are looking for someone who is energetic and hungry to learn, mentor and grow up through the company. There is no limit to your success!
● You must be a “people person”, as building relationships with your co-workers and guests are top priority. Customer service is our motto!
● You’ll bring your unique personality and passion to the role and the team.
● You have a talent for organization, communication and a passion for service and food & beverage.
● Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
● English is the primary language used in our hotel. You can comfortably communicate in this language.
● Our hotels operate nonstop, this requires flexibility from everyone on the team.
WHAT YOU’LL GET
As an Banquets Assistant Manager at our client’s property, here are just some of the great benefits you will receive:
BENEFITS
● Medical/Dental/Vision Benefits
● Pension/401k Plan
● Sick Time
● Vacation Time
● Free Meals on Duty
● Uniform provided with complimentary laundry included
● Exclusive Access to a discount platform featuring 1000s of retailers
● Hotel Benefits
○ Complimentary stays with breakfast included in all 9 hotels that we own and operate – stay twice a year at each hotel!
○ 50% off at restaurants within all of our hotels.
CERTIFICATIONS
● Tips Certified, RBS Certified and Food Handlers Certification Required.
EDUCATION
● Bachelor’s Degree or other advanced degrees preferred
PHYSICAL REQUIREMENTS & WORK CONDITIONS
● While performing the duties of this position, the employee is frequently required to sit for long periods, to reach and manipulate objects, tools or controls. Manual dexterity and coordination are required to operate office equipment. Stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, reach and twist. Lift, carry, push, and/or pull light (10 lbs.) to moderate amounts (up to 50 pounds) of weight; Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. The noise level in the work environment is typical of most office environments. They also must have the ability to handle stressful situations.
● The items shared are the essence of a day in the life of an Assistant Banquets Manager, but we’ll make sure you are provided with specifics on how we care for our hotel.
LANGUAGE
● English (Fluent)
SALARY
● $75-80K DOE
SCHEDULE
● This is a full-time role due to the nature of this business events mostly take place on the weekends and you will be required to work weekends and occasionally holidays. You will be able to take days off during the week should the schedule permit it. We are looking for flexibility.
Due to Covid-19, we are doing everything we can to keep our team and customers safe. This means individual offices or widely spaced workstations. We also provide extra masks, shields, hand sanitizer, and gloves as needed. We are an essential business and we require our team to work in the office.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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