THE PERSON
Are you a highly skilled multi-unit operator that is self-motivated and results driven? Do you have a successful track record of driving business successfully in the event/hospitality sector? Are you adept at acquiring talent and building teams that are results oriented? Do you excel at understanding and disseminating financial information to your teams effectively? If you are looking for an opportunity to make your mark at a dynamic, fast paced, growing company, then we want to talk to you!
Our ideal Regional Operations Manager is:
- Adaptable – You are flexible, resourceful and can wear many hats. You are always looking for ways to improve and can look at a business with a critical eye. You are timely, proactive, and always follow through.
- A Strong Leader – You are a team player who will not pass the buck. You can motivate, delegate effectively and are great at developing people. Unafraid of having crucial conversations, you are empathetic but firm, and are strong with conflict resolution.
- Confident – You are not afraid of new challenges, facing new opportunities head-on. You desire feedback but are able to give open, fair, candid assessment when needed.
- Analytical – You can effectively process financial information and can express the needs of the business to your teams. You have an entrepreneurial mentality and are exceptionally organized in all tasks that you undertake.
- A Communicator – You are a successful communicator and liaison between the field and home office. You understand the hospitality/liquor industry and embrace our non-traditional business hours.
Our Regional Operations Manager has the pulse on their markets and can anticipate challenges before they manifest into larger issues. The ideal candidate has high energy, a strong sense of urgency, but is humble with a sense of humor. We are looking for someone who shares our core values and operates with integrity.
RESPONSIBILITIES
Our Regional Operations Manager will report to our home office in Columbus, Ohio but could also live in Charlotte, Nashville, or Indianapolis. The Regional Operations Manager will also be responsible for new locations in the Atlanta and Raleigh markets as they open. This position reports to the Director of Operations.
The job responsibilities include:
Management
- Lead, manage and hold accountable four GM’s and five locations (with a possible 2-3 additional locations)
- Facilitate weekly team meetings, and individual one-on-ones with direct reports
- Responsible for succession planning (develop GM’s and team members)
- In charge of labor scheduling and payroll for each location
- Responsible for HR team member life cycle; advise management and staff
- Work with team to maximize profitability in our space
- Responsible for maintaining compliance with federal, state, and local laws in each location
- Works with Rise Operators to ensure adequate team member staffing
Operations
- Accountability for achieving quarterly, 1 and 3-year goals according to the departmental/organizational vision
- Learn and hold teams accountable to abide by local liquor and employment laws
- Responsible for following budgets and forecasts
- Responsible for all financial reporting (day to day monitoring, projections, opportunities, labor, sales trends, training investments)
- Responsible for revenue growth of each location; monitor revenues, ensure consistency on how all locations perform
QUALIFICATIONS
Required
- 5+ years high volume food/beverage/alcohol
- 3+ years multi-unit background
- Experience in running large facilities with 50+ team members
- Experience with growing large facility revenues and profit growth
- Flexible weekday schedule with weekends and late nights required
- Willingness and ability to travel up to 75% (overnight stays)
- Ability to work in a typical bar environment; ability to fulfill operational role when needed
- Four-year degree or equivalent work experience
Preferred
- Oversight of P & L’s of each individual location ($5-10m minimum per location)
- HR/Employee Relations for each site
- Experience with Google Drive, Restaurant 365, POS systems
- Food safety certifications where required
- Apple/Mac familiarity
Desired
- Entertainment (bowling, arcades, games, arena venues, experiential environments) background
- Experience in working in a bar environment
- Experience with opening new venues/location
THE COMPANY – Rise Brands
Established in 2013 and based out of Columbus, Ohio, Rise Brands is a highly collaborative organization with clearly defined core values. We develop edgy, immersive consumer engagements and bring them to life through unique brand experiences, such as 16-Bit Bar and Arcade, Pins Mechanical Company, and No Soliciting, a members-only speak-easy club. Our organization offers:
- Personal and professional growth
- Opportunities with new brands and locations
- Focused leadership and growth plan
- Opportunities within the company due to explosive growth
- Casual dress: Jeans, t-shirts, and sneakers encouraged!
- Flexibility of setting own travel schedules
WHY Rise Brands?
Rise Brands is full of diverse, cool people! As Regional Operations Manager, you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.
Benefits: Med/Dental/Vision, company paid Life policy, company paid STD/LTD, voluntary life AD&D for employee, spouse and children. Paid Time Off, 401(k) with match after eligibility requirements are met to enter the plan.
Our Core Values are:
- Authentic + Fun
- Focused + Deliberate
- Engaged + Creative
- Passionate + Thoughtful
- If you want the opportunity to be a part of our growing company, apply to Rise Brands today!
Rise Brands
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