Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company’s success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities , and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.
We currently have an exciting opportunity for a Director Operations – USA
Job Summary
Lead the Canlan Sports complexes across the USA through sound operations, product and service execution, and the employee/customer experience, in partnership with the Sales, Marketing and Customer Experience team and supported by Human Resources and the Vice President, Operations. Meets and/or exceeds established targets and makes good decisions based upon analysis, knowledge, experience, and sound judgment. Possesses a strong understanding of the industry and is aware of trends and major competitors within the catchment areas.
Provides strong and effective leadership and support to the General Managers. Maintains a culture of teamwork, mutual support, and respect. Ensures that each Canlan Sports complex is led in a manner that contributes to the achievement of the objectives established in their annual operating plan.
Possesses the capacity for negotiating skillfully in tough situations and maintains positive relationships while under pressure.
Maintains a high level of ethics and integrity in all dealings, taking personal accountability and setting positive examples for direct reports.
Regular travel within each region is a component. The travel is expected to be 30% – 40% of the time.
Accountabilities
The Director Operations – USA Is Accountable For
- Adhering to the code of conduct and Canlan Sports’ Core Values
- The performance within their sports complex portfolio
- Delivering against and evaluating Standard Operating Procedures
- Product and service execution to meet financial and customer retention targets
- Ensuring that General Managers are aspiring to meet new levels of revenue growth and profitability in the development of their annual operating plans
- Achieving performance plan targets and protecting margins
- Effective and timely communication & decision making
- Ensuring adherence in areas of legislative compliance and corporate policies and procedures
- Customer Experience
- Sports complex culture and employee experience
- Coaching and mentoring General Managers
- Succession Planning
Key Performance Indicators (KPI)
- Culture Survey Results
- Employee Retention
- Customer Retention
- Financial results in areas responsibility
- NPS / Customer Satisfaction
- General Manager Growth and Performance
Key Relationships
Has a Close Working Relationship With
Building strategic relationships and alliances, (internal and external), networks with others, using all available tools and assets of the organization to identify opportunities.
- COO
- Vice President, Operations
- VP Sales, Marketing & Customer Experience
- Senior Management Team
- Directors, Business Unit Managers, Product Managers, Finance and Human Resources
- Related ice/field-sports professionals and industry associations
- Product and service vendors
- External constituencies including local government officials and regulators
Qualifications And Education
- 8+ years’ experience in an Operations / Retail Sales & Service / Food & Beverage management position, preferably in sports, entertainment, or hospitality services
- Significant senior-level expertise in Lean Operations/Six Sigma, with a proven track record of success in Multi Unit Management
- College Certificate or University Degree in business or a related field
- Operations/Hospitality/Entertainment/Sports Management with related seminars/ training (e.g., Refrigeration, accounting, etc.)
Abilities, Attributes And Experience
- High level competency of Microsoft Office
- Possess strong business acumen. Able to view the business broadly and understand resource restraints placed on it by financial, team member, management, industry, sales, and other internal/external factors.
- Experience with budget and business plan development
- Strong and effective leadership. The ability to lead and motivate groups and individuals at the mid and upper levels of management. Exhibits a firm, but friendly, hands-on management style. Must “lead by example” by effectively coaching and mentoring direct reports and evaluating teams to perform all tasks within their areas of responsibility. The ability to celebrate individual successes and balance that with team success and that of the rest of the company. Operations – Customer, Profit, Results and Safety orientation; with a commitment to customer satisfaction. Must have a value-added mindset and be customer centric.
- Strong negotiating skills. Able to quickly overcome obstacles to cooperation and to foster harmonious relations.
- “What-if” scenario planning / Problem solving skills / Managing for results. Calm under pressure and able to quickly address urgent matters. Able to think creatively and strategically to successfully mediate and negotiate with individuals and groups internally and externally.
- Strong project management skills. Able to balance competing priorities, complex situations, and tight deadlines.
- Excellent written, verbal, and interpersonal communications skills
- Strong working knowledge of financial analysis and performance metrics.
- General Management experience, with strong understanding of all business principals.
- Strong in conflict management
- Proven ability to plan and manage operational process for maximum efficiency and productivity.
- Strong working knowledge of industry regulations and legislative guidelines
If you are interested in role and would like to become part of the Canlan team please apply online.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices
Canlan Sports
Related jobs:
Job Description
A UCLA Extension Advanced Filmmaking Workshop thesis project is seeking crew members for an upcoming comedy-drama short film shooting in Los Angeles. The production will film across two interior locations and is looking for experienced professionals as well as early-career crew members for a variety of behind-the-scenes roles. While this is an unpaid student production, selected crew will receive screen credit, meals, and covered production expenses.
Job Responsibilities
- Perform duties for your assigned crew position during production.
- Collaborate with the director and department heads on set.
- Help maintain a professional and efficient production environment.
- Be available for one or both scheduled shooting days, depending on the role.
Requirements
- Crew positions include:
- 1st Assistant Camera (experienced)
- 2nd Assistant Camera / Camera Production Assistant
- Gaffer / Key Grip
- Production Sound Mixer with Boom Operator
- 1st Assistant Director
- Hair and Makeup Artist
- Art Department / Set Dressing
- Production Assistants
- Intimacy Coordinator
- Behind-the-Scenes Photographer
- Composer
- Experience required for select technical positions.
- Early-career applicants are encouraged for Production Assistant and 2nd AC/Camera PA roles.
Compensation
- Unpaid opportunity.
- Screen credit provided.
- Meals on set included.
- Production expenses and expendables covered.
Job Description:
Eden Pictures is seeking passionate crew members to join its team for the Nashville 48 Hour Film Project, taking place August 14–16 in Nashville. Whether you’re a college student looking for hands-on production experience or a filmmaker eager to collaborate on a fast-paced project, this is an opportunity to help create a film from script to screen in just 48 hours.
Job Responsibilities:
- Assist with film production during the 48 Hour Film Project.
- Collaborate with the cast and crew throughout the production.
- Perform duties specific to your assigned crew position.
- Help ensure the project stays on schedule over the production weekend.
Requirements:
- Open to applicants for the following crew roles:
- Gaffer
- Grip
- Sound Mixer / Boom Operator
- Production Designer
- Props Master
- Production Assistants
- Stunt Coordinator
- Passion for filmmaking and collaboration.
- Available August 14–16 in Nashville.
Compensation:
- Meals provided.
- Opportunity to build your portfolio.
- Network with industry professionals.
- Gain hands-on filmmaking experience.
Job Description
A paid commercial production is hiring local film crew professionals for an upcoming shoot in the Midland/Odessa, Texas area. The production is seeking experienced crew members across multiple departments, making this an excellent opportunity for industry professionals looking to work on a commercial production with a collaborative team.
Job Responsibilities
- Perform the duties associated with your assigned production crew role.
- Collaborate with department heads and crew members throughout the commercial shoot.
- Maintain professionalism and follow production schedules and safety guidelines.
- Be available for the full production period.
Requirements
- Must be local to the Midland/Odessa, Texas area.
- Available for the scheduled production week.
- Experience in one of the following roles:
- Key Grip
- Grip/Swing
- Production Designer
- Wardrobe Stylist
- Hair/Makeup Artist
- Production Assistant
- Camera Production Assistant
- Apply only if qualified for the desired position.
Compensation
- Paid commercial production opportunity.
- Work with a professional production crew.
- Gain valuable experience on a commercial shoot.
Job Description
A film production is hiring experienced local crew members in the Salt Lake City, Utah area for an upcoming production. The team is seeking skilled professionals with experience in film, television, commercial, or documentary productions. This is a local hire opportunity for crew members who can work efficiently in a fast-paced production environment.
Job Responsibilities
- Perform duties based on your assigned production role.
- Collaborate with the production team throughout filming.
- Maintain a professional attitude on set.
- Arrive prepared with required equipment when applicable.
- Support efficient production operations during the shoot.
Requirements
- Local to the Salt Lake City, Utah area.
- Previous experience in film, television, commercial, or documentary production.
- Professional work ethic and ability to work efficiently on set.
- Sound Mixer applicants should include an equipment list.
- Submit your resume, relevant production credits, day rate, contact information, and equipment list (if applicable).
- Use the subject line: Salt Lake Crew – [Position] – [Your Name].
Compensation
- Paid crew opportunity.
- Compensation based on position and day rate.
- Local hire only.
Job Description
The Social Golf Association, in partnership with Fairway Fund, is expanding its creative team and hiring talented professionals across multiple creative and digital media roles. This opportunity is ideal for individuals passionate about content creation, design, and community engagement.
Job Responsibilities
- Fulfill responsibilities based on the selected position.
- Collaborate with the organization’s creative and marketing team.
- Produce high-quality digital content and creative assets.
- Support brand growth and audience engagement.
Requirements
- Relevant experience for the position being applied for.
- Strong communication and collaboration skills.
- Available positions include:
- Community Manager
- Graphic Designer
- Content Creator
- Content Manager
- Videographer
- Photographer
Compensation
- Compensation not specified.
Film Crew Members for Short Film Production
Job Description
A non-union proof-of-concept short film is seeking passionate crew members for an upcoming production in Torrance, California. This is a great opportunity for emerging filmmakers, film students, and creative professionals looking to gain valuable on-set experience while working on a coming-of-age comedy project. The production is looking for collaborative team members who are excited to contribute to an independent film.
Job Responsibilities
- Support the production in your assigned crew position.
- Collaborate with the director and production team throughout filming.
- Assist in creating a professional and efficient on-set environment.
- Fulfill responsibilities specific to your production department.
Requirements
- Non-union applicants.
- Seeking crew members for the following positions:
- Sound Operator
- Hair and Makeup Artist
- Production Designer
- Grip
- Production Assistant
- Passion for filmmaking and collaboration.
- Emerging filmmakers and film students are encouraged to apply.
- Available to work in Torrance, California.
Compensation
- Small kit fee available for eligible crew positions.
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities
