Log InSign Up
HomeSenior Sales Account Manager - Audiovisual /Live Event Production

Senior Sales Account Manager – Audiovisual /Live Event Production

$$$

Job description

We are seeking a Senior Client Services Manager to join our team of high-energy live events professionals, this is a sales position for someone with years of experience in audiovisual rental quoting and live audiovisual production, such as touring, music festivals, corporate general sessions, etc. You must possess a strong working knowledge (sales focused) of AV equipment, including Consoles, Line Arrays, Profile Fixtures, Broadcast Cameras, LED Walls, Truss Structures, Mobile Stages, etc.

WHO IS AV VEGAS?

AV Vegas is a Las Vegas, NV based event production company specializing in live entertainment, corporate audiovisual, sound, lighting, video, staging, and backline rentals. Our customers are regularly requesting custom quotes for their special events and we need you to help us convert those requests into sales at our Las Vegas Office!

As a rental house, we send out well-maintained gear on demand. As a production house, we own, design, build, and operate one-of-a-kind events. We specialized in taking on unique challenges that make for awesome moments of unparalleled job satisfaction. Our area of operation includes the Las Vegas metro area, Laughlin, Nevada, other outlying cities, and occasional events in Utah or California. We are a locally focused company so this position is a good fit for someone who wants to stay close to home!

JOB DESCRIPTION

The Senior Client Services Manager’s primary responsibility will be to grow and maintain a portfolio of clients thru delivering the highest level of client satisfaction and retention possible, with a focus on some of our largest customers and highest profile events. The focus of the Client Services Manager should be on actively pursuing new business, closing sales, and providing high levels of customer service and proactive communication to existing clients and the internal team as well as driving the overall execution of internal sales processes. Internal processes will begin with the development of new business, order approval process and continue through the successful execution on show-site by our team of technicians and production managers. Client referrals will also be an expectation of this role as the Client Services Manager will be highly visible to customers. A secondary responsibility of the Senior Client Services Manager will be to mentor Junior CSM’s and PM’s, sharing your experience and knowledge with those who are getting into this exciting industry.

QUALIFICATIONS

  • A strong understanding of the AV Industry with at least 3 years experience working directly with audio visual equipment in Concerts, General Sessions, Breakout Rooms, Live Events, Special Events with at least 5,000 – 100,000+ attendees in both the high-end Corporate Event and Convention
  • Must know how to work with Touring companies and their riders to ensure proper setups and accurate proposals
  • Must possess a strong technical working knowledge of equipment that will establish credible and respected leadership of the technical crew, including Consoles, Line Arrays, Profile Fixtures, Broadcast Cameras, Mobile Stages, and more.
  • Strong negotiation skills are necessary to close sales with a wide range of budgets.
  • Ability to work as part of a team, understand clients’ perspective and have excellent organizational and multitasking skills.
  • Administrative skills are a high priority and should include professional writing skills, effective use of business tools, and excellent written and phone communication skills are necessary.
  • Must possess superior customer service skills in order to work well with both internal and external customers.
  • Skills should include planning, organization, self-motivation, responsibility, dependability, adaptability, ability to problem solve and communicate effectively. Ability to manage multiple tasks simultaneously, and effectively handle stressful situations. Strong interpersonal skills; and the ability to work with diverse groups.

DUTIES AND RESPONSIBILITIES (include but are not limited to)

  • Act as liaison between client and internal teams
  • Act as primary point of contact for key sales opportunities
  • Lead the building of proposals and RFP responses
  • Read technical drawings and band riders, then generate accurate proposals for these events.
  • Maintain accurate and well-organized communications
  • Maintain timely response and delivery of sales quotations
  • Ensure orders move smoothly through internal approval process
  • Track the sales process inside our CRM system
  • Ensure that each client’s needs and goals are clearly communicated and represented
  • Ensure consistent high levels of Client Satisfaction and Retention for assigned portfolio
  • Solicit and receive constant feedback from client on level of satisfaction, areas for improvement and areas of success
  • Constructively share feedback with internal teams on a consistent and real-time basis
  • Work with Sales, Marketing, Creative, Operations and Accounting to ensure proper execution of internal processes that result in high client satisfaction and retention
  • Attend in-person client/site visits as necessary
  • Make any changes needed to order before, during or after show that effect invoice
  • Work with Accounting and Operations team post-show to ensure a timely and accurate invoice is produced to client
  • Work closely with all internal departments and individuals to deliver the highest level of profitability on every event
  • Review every order at least 1 week prior to the event to ensure it is complete and accurate while also maximizing the use of internal inventory and people
  • Work with Operations to identify additional savings opportunities that maintain the highest level of quality
  • Revise orders based upon client changes/adds and distribute new budget to the Client and/or Sales Director
  • Maintain on-site presence at shows when required or appropriate
  • Travels to be on-site from set-up through strike for all Convention Services events to ensure the highest client satisfaction through face-to-face contact
  • Travels to be on-site for a predetermined time period for key or unique Corporate
  • Events to ensure the highest client satisfaction through face-to-face contact
  • Act as primary point of contact for client when on-site
  • Take and post job site photos on company social media accounts
  • Create adequate backup plans for client contact coverage for instances where it is not possible to be on-site
  • Help build/revise orders for proposals as necessary to ensure timely and accurate quotes are delivered to each client
  • Interact with prospect to build relationship along-side the assigned PM to minimize transition needed once the business is confirmed
  • Create Post-Show Report for Client on all shows
  • Report to consist of both positive and negative results from show and contain feedback from client
  • Review report with any appropriate parties (including client when appropriate)

DESIRED COMPUTER SKILLS

  • Standard team tools include: Flex Rental Solutions (Flex 5), Google Workspace, Slack, ZohoCRM, Gmail, Outlook

COMPENSATION

  • Salary (DOE & Revenue) $75,000 – $120,000/yr
  • Generous Discretionary Bonuses

BENEFITS

  • Health, Dental, & Vision insurance (Company pays 75%)
  • Retirement plan 100% company funded
  • Generous Paid Vacation (starts 90 days after hire date)
  • Sick time is routinely approved (within reason) and does not affect PTO balance
  • Slushy Machine in the summertime (exactly what you’ve always wanted)
  • Raiders’ Home Game Tickets 😉
  • We are a “small” business that does BIG events, at AV Vegas you will work with peers, managers, & owners who work full time, love production, and respect you as a person and not just a number.

Benefits:

  • 100% Company Funded Profit Sharing Plan
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

AV Vegas Productions

Related jobs:

Job Description
A documentary series is seeking a local sound engineer for a full-day shoot during an indie production tied to Essence Fest. The series highlights the journey of four men navigating the high-stakes world of music promotion, showcasing the raw highs, lows, and behind-the-scenes moments with some of the industry’s top artists. The content will be both emotionally resonant and technically engaging, requiring strong sound capture for intimate and dynamic scenes.

Job Responsibilities

  • Provide professional on-location audio recording for full-day shoot

  • Capture clean, balanced sound across multiple speakers in varied environments

  • Set up and manage multiple microphones (lav and boom) for interviews and b-roll

  • Collaborate with directors and producers to ensure optimal audio quality

  • Troubleshoot audio issues in real-time during the shoot

Requirements

  • Must be based in or able to work locally in New Orleans

  • Own equipment required: boom mic, minimum 4 lavalier mics, mixer, recorder

  • Prior experience with documentary or reality-style production preferred

  • Strong communication and teamwork skills

  • Punctual and prepared for a full 9am call time

Compensation

  • $600 for a full-day shoot

  • Independent contract opportunity with potential for future collaborations

Boom Operator for Cosmic Horror Student Film

Job Description
A student film production is seeking a Boom Operator for a three-day shoot on a cosmic horror short film. The project aims to create an unsettling, atmospheric experience and will require a sound technician comfortable working in an eerie, story-driven setting. All professional sound equipment will be provided on set.

Job Responsibilities

  • Operate boom microphone and manage sound equipment during filming

  • Collaborate with the director and sound team to ensure audio clarity

  • Monitor environmental sound and adjust mic placement accordingly

  • Ensure clean dialogue capture in both indoor and outdoor settings

Requirements

  • Experience with boom operation on film sets (student or professional)

  • Ability to work efficiently in a fast-paced, collaborative environment

  • Strong understanding of on-set audio workflow

  • Open to working on a student project with limited resources

Compensation

  • Rate negotiable based on experience

  • This is a low-budget student film; flexibility appreciated

  • All necessary equipment will be supplied

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
08-24-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!