Job Description
We are seeking an empathetic, solutions-oriented Account Manager to join our team and support the Brand Partnerships team with their growing list of clients. As the Account Manager, you will be a key contributor to the Account Planning team and will be responsible for the successful creation and execution of ad campaigns ultimately ensuring 100% delivery of all programs assigned.Â
You will have the opportunity to partner with almost every department at Doing Things, from our Creative Team, to Sales, Finance, Merch, Shows, and Rights Management teams and you will ensure that each campaign is impactful, and organized. You will play a critical role in inter-departmental collaboration and building long-term, strong client relationships. You are professional, polished and articulate, with superior organization and communication abilities.
Responsibilities
- Excellent, empathetic, and solutions-oriented communication is a must — both internally & externally
- Own the entire account management process, from pre to post sale, specifically =Â
Pre-Sale
- Collaborate with sellers & creative team on the entire pre-sale process — including digesting & synthesizing RFPs, ultimately developing innovative & cohesive proposals leveraging DT ad productsÂ
- Experience with audience analysis tools is a plus [Shareablee, Demographics Pro, etc.]
- Brainstorm net new creative big ideas based on RFPs and be able to translate them into slides for clients
- Build media plans in excel
- Experience with media math is preferred
- Build proposal decks, aggregating everyone’s thoughts from the brainstorm and developing a clear, compelling story as the DT solutionÂ
Post-Sale
- Manage all post-sale client communication by establishing, growing, and maintaining strong relationships with client partners
- Guide clients through clear campaign kick off calls and into creative production
- You are extremely detail oriented, proactive, and strategic with your client and internal communication // understanding every step of the path so that everyone else can execute their job seamlessly
- Responsible for coordinating all creative production – requesting new creative, relaying client feedback internally, and aggregating creative to send back to the client for review/approval
- Experience in Slack & Monday.com is a plus
- Organize all content delivery to the client, meticulously ensuring all creative components are greenlit by the client in order to go live by the flight start
- Schedule all approved content
- Experience in Sprout Social is a plus
- Coordinate and manage campaign’s ad operations, successfully launching campaigns directly to social platforms
- Experience in the backend insights of Instagram, Facebook, YouTube, TikTok, Snapchat is a plus
- Continuously monitor campaign performance and pacing – providing clients with optimization recommendations
- Set up paid programs in Meta Ads Manager
- Coordinate & confirm outside creators for ad campaigns // handle all paperwork, delivery of approved content for them to launch, etc.
- Translate performance to visuals/materials with relevant relative information enabling clients to understand partnership value vs. company and industry benchmarks
- Turn learnings to actionable insights, acting as a consultative partner to our clients
- Ultimately ensure the full delivery of media programs all the way through actualization / reconciliation
- Experience in Boostr and with billing rev recognition is a plus
- Keeping all internal documents and sheets up to date with your portfolio of program’s worth of clean, accurate reporting & information
Qualifications
- 3.5+ years managing campaigns in a media company, agency, or similar industryÂ
- Bring your own, unique, refreshing and diverse brain to the table — we want to learn from youÂ
- Adaptable, enthusiastic, comfortable being uncomfortable
- Human characteristics we value – you are extremely organized, detail-oriented, thoughtful, resourceful, resilient, self-aware, excitable, flexible, adaptable, patient, understanding, comfortable being uncomfortable, comfortable with an ever-changing environment, proactive and thorough
- Deep knowledge of the social media landscape regarding content – specifically memes and viral content
- Effective time management and organizational skills, as well as strong attention to detail
- Exceptional at client services & external communication
- You can synthesize communication between internal and external stakeholders, you are clear and concise
- High level of comfort with managing multiple projects simultaneously
- Experience building media plans
- Experience creating, monitoring, and optimizing paid campaigns in Meta Ads Manager
- Experience with project management tools – Monday.com, G-Suite, Slack, SproutÂ
- Experience with campaign analytics and building client-facing reports – Talkwalker, Kantar
- Loves to laugh & make people laughÂ
- Thrives in a high growth, fast paced environmentÂ
- A proven team player who values collaborate on projects in addition to independent workÂ
- Great at building and presenting materials Â
Who We Are
At Doing Things, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community.Â
Doing Things (DT) is responsible for the funniest, most shareable and culturally relevant memes and video content on the Internet. The company is making ordinary life relatable, humorous and entertaining through a portfolio that includes some of the most popular brands built on social, including ShitHeadSteve, TrashCanPaul, MiddleClassFancy, AnimalsDoingThings, Recess Therapy, and BobDoesSports, among others. Through its IP, DT fuels consumer products, branded content, video licensing, publishing and original entertainment across digital and linear TV.
Today, DT touts more than 35+ unique brands and delivers more than 100 pieces of original and curated content daily to an audience of more than 85 million followers across Instagram, Facebook, TikTok, YouTube and Snapchat.
DT works with global brands, publishing and media partners, including Amazon, Anheuser-Busch, Diageo, The Fox Corporation, Inspire Brands, NBCUniversal, Paramount Global, The Walt Disney Company, and Yum! Brands, and Mattress Firm, among others, who are looking to engage audiences with content at the pulse of cultural relevance.Â
What We Offer
At Doing Things, you make an immediate impact. Doing Things is a start-up made up of smart, talented and driven people looking for other potential team members with the same attitude of innovation and excellence. We offer incredible opportunities to learn and work on projects that are at the forefront of the internet media landscape and are transforming digital advertising. We offer competitive compensation that includes health care, dental, vision, 401K, cutting edge work, and the opportunity to join a rapidly growing startup with a proven product.Â
We are the trailblazer in this space. This is just the beginning of meme marketing and the emphasis on brands being a part of social conversation. This is a bespoke, exciting, and an incredibly unique opportunity to be a part of something from the ground up.
Again, at Doing Things, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our brands and our community. Doing Things is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Doing Things
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