THE COMPANY
ABOUT VINCE
Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
SUMMARY
VINCE, seeks a dynamic, customer service driven Full-Time Assistant Store Manager.
The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume.
Responsibilities:
· Achieve and exceed individual productivity and sales goals
· Assist in achieving and exceeding the store’s productivity and sales goals
· Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
· Assist the store manager to recruit, train, motivate and retain quality sales associates.
· Assist the store manager in evaluation of individual associate’s performance to goals
· Help maintain a high level of visual merchandising and housekeeping standards.
· Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
· Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
· Enforce the company policies and procedures
· Client Book Management and Clienteling
QUALIFICATIONS:
· Minimum of three (3) years of experience in luxury retail management
· Full understanding of specialty retail, including business development, visual merchandising and store operations
· Computer skills to include operation of retail point of sale system, Word, Excel and email
· Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
· Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
· Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
· A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
· A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
· A trainer able to teach skills in customer service, selling, and operations
Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:
Healthcare
· Elective Medical, Dental, Vision Insurance
· Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)
· Employer-paid telephonic mental health counseling & other types of mental health support
· Up to $600 Annual Gym Reimbursement
Financial
· 401(k) auto-enrollment with employer match (Traditional and/or Roth)
· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)
· Travel & Entertainment Discounts
· Elective Employee Stock Purchase Plan
· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance
· Elective Accident & Critical Illness coverage
· Elective pre-tax commuter benefits for transit and parking
Time Off
· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure
· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually
Product
· Clothing Allowance & Merchandise Discounts
Pay Range for this role: $21-$32 hourly
Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws
Vince
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