Title: Client Manager
We are growing and need enthusiastic individuals who are passionate about advancing our clients’ business. This is not a sales position but the primary responsibility of this position is to work closely with our clients on their business, marketing and communication needs.
Olomana Loomis ISC is a full-service integrated business consulting, marketing, brand and communications firm serving businesses, nonprofit organizations, government agencies, industry associations and political campaigns. With sound market research and a passion for the 3 E’s – Excellence, Effectiveness and Efficiency – we assist in identifying strategic opportunities and developing solid plans to meet and exceed our goals.
We are currently looking for client managers with astute business sense, a keen familiarity of our local culture and environment to join our team. If you have a background in hospitality, construction, energy, financial services, native Hawaiian priorities, healthcare or government, you may have more opportunities in a consultive agency.
Your Application
Please Include The Following In Your Application
We’re seeking a special breed of marketing enthusiast with passion, leadership and a mind for solution finding.
- Our agency values teamwork. Tell us about a time you brought a team together, and how you were involved in influencing or leading a breakthrough.
- As we create standout work for our clients, we are always on the lookout for opportunities, and finding new solutions to challenges. Tell us about a problem you were directly involved in finding a solution for, and the results of your efforts.
- Being a great marketer takes passion to thrive. Tell us what you do to fuel your passion outside of your day-to-day responsibilities, and any specific areas you’re especially interested in.
Responsibilities
Following is a brief outline of duties and responsibilities:
- Managing relationships with our clients through marketing and communication consultation
- Engage in day-to-day communications with clients; address questions, manage conflicts and collect feedback
- Manage challenging situations that may affect customers.
- Work closely with our internal marketing, communication and creative teams to develop effective marcomm campaigns
- Review performance analytics to determine the next level campaign
- Ability to project manage to stay within budget and deadlines a must.
- Stay on top of the latest industry trends.
- This position reports directly to the president and is accountable to the senior management.
Requirements
- BS/MS degree in marketing or a related field
- A minimum of 5 years’ experience in any client management responsibilities
- Have an excellent comprehension of performance statistics
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Up-to-date with the latest trends and best practices in online marketing and measurement
- In-depth knowledge of various social media platforms and best practices
- Ability to work well with others.
- Strong project management skills.
- Excellent communication and negotiation skills.
- Interpersonal skills.
- Ability to build relationships with clients.
- Creativity and innovation skills.
- An organized approach to work.
- Attention to details.
- Patience.
- Problem-solving aptitude.
- A customer-oriented mindset.
- Ability to work in a fast-paced environment.
- Strong work ethic.
Also Required
- Agency (marketing, digital, advertising or public relations) experience required
- Familiarity with island history, culture and marketplace preferred
- Keen attention to detail and excellent writing and math and problem solving skills
- Project management experience and an ongoing love of learning highly desirable
- Both leadership and team player qualities are essential
- Strong interpersonal communication skills
- Looking or someone with an entrepreneurial spirit and a can-do mindset
Perks
- Parking subsidy or monthly Bus Pass
- 401(k) with Company Match
- Health Insurance coverage (including Acupuncture and Massage) paid by employer
- Group Term Life Insurance
- Supplemental Insurance available
- Flex Spending Accounts (Medical and Dependent Care)
- Year-end performance bonus
- Paid Vacation, Holiday and Sick Pay
- Professional development supported
APPLY NOW
- The screening process includes interviews, written and math tests, reference checks and a background check. If hired, you will be in good company as your colleagues have all gone through the same screening process.
- Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.
Olomana Loomis ISC
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