The Manager, Development must be very experienced in JHA’s Symitar core banking platform. They must be self-motivated, creative, agile, accountable, and must be able to balance efficiency with effectiveness. Strong analytical and interpersonal skills are a necessity.
This position reports to the VP, Enterprise Technology & Data.
Responsibilities
- Lead technical solution designs, proofs-of concept, and implementation strategies for Core enhancements and integrations with internal and third-party applications.
- Manage day-to-day baseline operations for the Credit Union’s Core supporting our core banking platform and other enterprise applications.
- Lead the management and maintenance of multiple Software Development platforms, ensuring scalability and performance, to keep up with business needs, improve service delivery, and comply with security and regulatory obligations.
- Promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives.
- Drive a culture of active engagement, continuous improvement, and commitment to providing superior member service through digital solutions.
- Lead team meetings and conduct written and/or verbal presentations to department, management, and credit union staff.
- Analyze metrics and usage of digital channels and core systems to monitor service levels and trends, determine future improvements and staffing needs, and overall evaluation of team performance and efficiency.
- Define and enhance processes, practices, and standards for Software Development to promote continuous improvement, adherence to best practices, increased productivity and quality, and realization of operational and technological efficiencies.
- Analyze and research enterprise-level business problems. Design, develop, and implement enterprise-level business solutions often to reduce costs or to improve business workflow and service to members.
- Is responsible for ensuring the security, safety, and integrity of member data, the internal and external credit union websites and applications, and core system applications.
- Develop, support, and manage custom Symitar applications and integration of applications across the credit union.
- Perform the duties of any Development and Data team member when necessary.
- Oversee Symitar PowerOn / SymConnect /SymXchange integration into third-party applications.
- Continuously oversee core scheduling, batch processes, and Good Night Processes while troubleshooting as needed.
- Develop and modify code to perform data extraction, manipulation, and reporting to meet business requirements.
- Is responsible for working with project Management Office to ensure that applications meet business requirements for project completion.
- Maintain change control and testing processes for modifications to applications.
- Deliver redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective improvements to optimize performance.
- Perform advanced programming with HTML (forms, tables, and image maps).
- Create applications using DHTML, JavaScript, CSS, Web Development, XML, XSL, XSLT, XHTML and classic ASP, VBScript.
- Use IIS and other Web Servers to create custom programs to suit the needs of the organization.
- Work with relational DBMS and SQL technology to generate reports in ARCU and other applications for data mining such as enterprise content management and internal knowledgebase.
- Design, create and test SQL databases primarily for use of reporting.
Technical Consulting
- Aid in determining project feasibility, cost and time requirements, compatibility with current system and system capabilities.
- Track the progress of project deliverables, monitoring progress against schedules, addressing issues, and ensuring on-time completion and delivery.
- Proactively identify enhancement opportunities to continuously improve technologies and applications and effectively deliver information solutions to enhance the Credit Union’s competitive position.
- Collaborate with cross-functional teams to effectively implement and integrate new technologies and applications.
Your role and every role are essential to our Vision [To be the best financial partner for people in entertainment], Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], and Core Values [ People + Members First + Ownership Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
Qualifications
- Bachelor’s degree in Computer Science or related technical field.
- A minimum of 5 years of experience as an Application Development Manager working with cross-functional teams.
- A minimum of 5 years of experience developing, integrating and supporting JHA’s core banking application (Symitar / RepGen / PowerOn).
- Experience leading technical staff through all phases of the software development life cycle.
- Experience with relational database (such as Microsoft SQL Server).
- Proficient in SSMS, SSRS, and SSIS.
- Advanced knowledge of code repository and version control (such as Git).
- Integration framework / architecture such as API, micro-services (REST / SOAP or JSON / XML).
- Familiarity with some of the following programing languages preferred: HTML/CSS, AJAX, JavaScript, jQuery, PHP, Python, .NET/C#, VB.NET, ASP.NET, SQL, JavaScript.
- Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization.
Education: Bachelor’s in IT, (Preferred MS)
Benefits & Pay: $119,000-$170,000 per year, 401(k), Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance
LHH
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