Manager of Development

The Manager, Development must be very experienced in JHA’s Symitar core banking platform. They must be self-motivated, creative, agile, accountable, and must be able to balance efficiency with effectiveness. Strong analytical and interpersonal skills are a necessity.

This position reports to the VP, Enterprise Technology & Data.

Responsibilities

• Lead technical solution designs, proofs-of concept, and implementation strategies for Core enhancements and integrations with internal and third-party applications.
• Manage day-to-day baseline operations for the Credit Union’s Core supporting our core banking platform and other enterprise applications.
• Lead the management and maintenance of multiple Software Development platforms, ensuring scalability and performance, to keep up with business needs, improve service delivery, and comply with security and regulatory obligations.
• Promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives.
• Drive a culture of active engagement, continuous improvement, and commitment to providing superior member service through digital solutions.
• Lead team meetings and conduct written and/or verbal presentations to department, management, and credit union staff.
• Analyze metrics and usage of digital channels and core systems to monitor service levels and trends, determine future improvements and staffing needs, and overall evaluation of team performance and efficiency.
• Define and enhance processes, practices, and standards for Software Development to promote continuous improvement, adherence to best practices, increased productivity and quality, and realization of operational and technological efficiencies.
• Analyze and research enterprise-level business problems. Design, develop, and implement enterprise-level business solutions often to reduce costs or to improve business workflow and service to members.
• Is responsible for ensuring the security, safety, and integrity of member data, the internal and external credit union websites and applications, and core system applications.
• Develop, support, and manage custom Symitar applications and integration of applications across the credit union.
• Perform the duties of any Development and Data team member when necessary.
• Oversee Symitar PowerOn / SymConnect /SymXchange integration into third-party applications.
• Continuously oversee core scheduling, batch processes, and Good Night Processes while troubleshooting as needed.
• Develop and modify code to perform data extraction, manipulation, and reporting to meet business requirements.
• Is responsible for working with project Management Office to ensure that applications meet business requirements for project completion.
• Maintain change control and testing processes for modifications to applications.
• Deliver redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective improvements to optimize performance.
• Perform advanced programming with HTML (forms, tables, and image maps).
• Create applications using DHTML, JavaScript, CSS, Web Development, XML, XSL, XSLT, XHTML and classic ASP, VBScript.
• Use IIS and other Web Servers to create custom programs to suit the needs of the organization.
• Work with relational DBMS and SQL technology to generate reports in ARCU and other applications for data mining such as enterprise content management and internal knowledgebase.
• Design, create and test SQL databases primarily for use of reporting.

Technical Consulting

• Aid in determining project feasibility, cost and time requirements, compatibility with current system and system capabilities.
• Track the progress of project deliverables, monitoring progress against schedules, addressing issues, and ensuring on-time completion and delivery.
• Proactively identify enhancement opportunities to continuously improve technologies and applications and effectively deliver information solutions to enhance the Credit Union’s competitive position.
• Collaborate with cross-functional teams to effectively implement and integrate new technologies and applications.

Your role and every role are essential to our Vision [To be the best financial partner for people in entertainment], Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], and Core Values [ People + Members First + Ownership Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

Qualifications

• Bachelor’s degree in Computer Science or related technical field.
• A minimum of 5 years of experience as an Application Development Manager working with cross-functional teams.
• A minimum of 5 years of experience developing, integrating and supporting JHA’s core banking application (Symitar / RepGen / PowerOn).
• Experience leading technical staff through all phases of the software development life cycle.
• Experience with relational database (such as Microsoft SQL Server).
• Proficient in SSMS, SSRS, and SSIS.
• Advanced knowledge of code repository and version control (such as Git).
• Integration framework / architecture such as API, micro-services (REST / SOAP or JSON / XML).
• Familiarity with some of the following programing languages preferred: HTML/CSS, AJAX, JavaScript, jQuery, PHP, Python, .NET/C#, VB.NET, ASP.NET, SQL, JavaScript.
• Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization.

Education: Bachelor’s in IT, (Preferred MS)

Benefits & Pay: $119,000-$170,000 per year, 401(k), Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance

LHH