Overview of the role
The TA Manager – University Partnerships role supports the organization to create and deliver programs that connect undergraduate and graduate students to the organization’s employment opportunities. This role also conducts outreach to universities and colleges, delivers custom packages of benefits for universities to establish collaborative partnerships with our organization to offer employees opportunities to pursue advanced higher education. This position will establish and maintain positive working relationships with University Career Advisors and Administrators in the fields of K-12 Education, Charter Schools and Education Reform platforms.
How you will be successful in the role
- Help create and deliver customized partnership agreements and benefits packages for universities with support from the Vice President of Talent and other department leaders.
- Conduct outreach to university career placement departments via personal emails, phone calls, visits and Handshake platform; determine their interests and needs for student career placement, student internships and similar opportunities in K-12 Education and related fields.
- Build and maintain a master list of Career Placement personnel contacts at universities; maintain a master list of university contacts and connections and next steps; communicate updates across the organization, including regular networking with other staff who work with universities.
- Create or coordinate development of effective communication mediums, email templates, and presentation materials and distribute promotional emails, social media content, and surveys aimed at university students, with support from Marketing and Branding and externally contracted vendors.
- Communicate with universities to register students for events, finalize partnership agreements, receive and review feedback, and generate new ideas for programming.
- Establish and distribute information to internal employees about university partners and higher education opportunities available through partnership agreements.
- Participate at company events and the National Conference to promote or present the University Partnership programs.
- Create, send, and report on results from surveys of university partners.
- Establish and provide university partnership programming guidelines, best practices
What you bring to CSUSA
- Demonstrates enthusiasm and commitment toward the job and the mission of the company; supports the company’s values in the strategic areas of academic excellence, operational performance, superior culture, and financial health and growth.
- Works and interacts with staff and relates to individuals at all levels of the organization;. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
- Has the ability to support department’s teamwork and demonstrate collegiality and professionalism with other departments.
- Possesses strong time management & organizational skills and the ability to prioritize wisely.
- Possesses strong customer orientation.
- Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- Is proactive and takes initiative; thinks creatively; drives projects to completion; insists on highest level of quality.
- Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; great phone etiquette.
- Possesses good knowledge of company and departmental policies and procedures
- Possess knowledge of planning and project management
- Is proficient in Microsoft Office Suite (Excel, Microsoft Word, PowerPoint, and Outlook)
- Has demonstrated ability to build and foster effective relationships.
Minimum requirements
- At least 5 years of increasingly responsible experience in program coordination and program development and management.
- Proficient in Office 365: Office, SharePoint, OneDrive, Word, PowerPoint, and Excel.
- Experience in higher education or working with colleges and universities strongly preferred.
- Experience with events management, mentoring, and/or facilitation preferred.
- Bachelor’s Degree in a relevant discipline or equivalent work/life experience.
- Travel as required and with available budget, availability to travel to major domestic university conferences.
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