Donor Stewardship Manager

Ronald McDonald House Charities of Kansas City is looking for a Donor Stewardship Manager. This position reports to our Chief Development Officer, is full-time, salaried, with flexible hours. Occasional evening and weekend work may be required as job duties demand.

Pay Range: $50,000 – $72,610 depending on experience

What we do:

At Ronald McDonald House Charities of Kansas City, we keep families with sick children close to each other and the care and resources they need. At our three Houses adjacent to Children’s Mercy Hospital and our Ronald McDonald Family Rooms, we create places of respite where families can rally around and support one another. While we are near Children’s Mercy downtown, we serve all pediatric hospitals in Kansas City.

JOB DESCRIPTION

Job Summary: This position implements a comprehensive, customized donor relations program in support of the Development Plan. Working with the Chief Development Officer, this position will determine the best strategies for effective stewardship of donors. 

Essential Functions:

• Oversee the integrity and accuracy of the donor database. This includes entering financial and donor data, diagnostic queries, preparation of reports, and timely acknowledgment to donors.
• Upkeep of donor management software sufficient to be able to produce gift reports, donor rosters, acknowledgements, donor pledge commitments and reports as well as donor recognition reports.
• Establish routine database clean ups (duplicate profiles, inactive constituents, demographics, e-mails, phone numbers, NCOA updates, etc.).
• Partner with major gift officers to develop and maintain moves management process and officers’ portfolios.
• Analyze income trends and patterns and works closely with other fund-raising team members to develop strategies to research, engage, and steward new potential supporters.
• Prepare mailing lists and reports for marketing appeals.
• Supervise workload of part-time data entry volunteers and/or staff. (Currently one part-time employee and one temp employee)
• Event Support: set-up events through OneCause, prepare and manage mailing lists, act as lead staff for all registration of major events, manage financial and analytical event reports, gift processing support of some third party events, and assist event leads with reporting needs.
• Manage the structure, formatting, and messaging of central gift acknowledgments and donor pledge tracking and reminders.
• Evaluate and recommend computer needs to accommodate effective management and utilization of database records.
• Participate in the development of policies, procedures and management systems essential for an impactful donor relations program.
• Attend all fundraising events as required

Required Education and Experience:

• Bachelor’s Degree or seven plus years of experience in lieu of education.
• MUST HAVE 5+ years experience managing a CRM Database and analyzing donor data. 
• 3 years minimum, Donor Acknowledgement and Stewardship experience in non-profit setting

Competencies (Knowledge, Skills and Abilities):

• Strong communication skills.
• Proven analytical and strategic thinking capabilities.
• Computer proficiency with Microsoft Office Suite and other standard office equipment. 3+ years work experience with Raiser’s Edge, Virtuous or equivalent CRM database.
• Strong organizational skills with the capacity to prioritize, meet dead-lines, think and act proactively, and maintain progress on long-term objectives.
• Ability to handle multiple tasks successfully.
• Experience working with volunteers and donors.
• Ability to work autonomously or in a direct team effort.

If interested, please email resume to Monique Todd at [email protected]

RMHC-KC is an Equal Opportunity Employer and seeks diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

Ronald McDonald House Charities of Kansas City