Position Summary:
The National Casino Marketing Manager (NCMM) will be responsible for the oversight, coordination, and operations of Graton’s domestic plane program. The NCMM will work with the Director of National Casino marketing and the remote National Casino Marketing Executives to manage flight and ground schedules, group system set-ups, tracking and analysis, and on property operations.
Essential Functions:
1. Responsible for redefining hospitality while living, supporting, and promoting our values.
2. Work within operating department standards, guidelines, and objectives, and maintain other
administrative processes such as budget and staffing to ensure proper planning, efficiency, and
effective operation of assigned areas.
3. Manage all plane operations, schedules, and flight needs.
4. Manages the coding requests decisions regarding guests of the National Casino Marketing program.
5. Responsible for ensuring accurate and timely payment of invoices and commissions due.
6. Assists with planning and executing in-market events (some travel is required)
7. Responsible for tracking and reporting spend and productions against KPI’s
8. Remains informed of competitive changes including industry trends and local competitive set
9. Work with regional National Casino marketing Executives and Independent contractors to develop financially profitable trips to Graton Resort Casino
10. Marketing and Hosting duties of this job require excellent time management and sales skills.
11. Establishes and maintains the goodwill of players, based on personal knowledge of the individual.
12. May correspond with players via multiple venues, including mail, e-mail and/or phone calls.
13. Represent GRC at player events and special events.
14. Host NCM players that have been invited to the property, assuring that their credit lines, rooms or suites, special betting limits are all arranged prior to their arrival.
15. Work schedule must be flexible and adjustable to meet the needs of arrivals and departures.
16. Organizes and may participate in off-property functions, such as dinners, cocktail parties, golf
tournaments, etc.
17. Maintains an up-to-date knowledge of all promotions, events, entertainment, and general property information. Stays informed of competitive promotional methods.
18. Maintains a courteous, efficient, helpful, and professional manner with all customers, both internal and external.
19. Makes complimentary determinations pre-departure for NCM customers based on established
guidelines.
20. Monitor department expenses; prepare budgets and forecasts.
21. Plan, organize, and coordinate all player trips conjunction with marketing department objectives, tribal objectives, and compiles both the forecasted proforma and profitability per flight and reconciles these forecasts against the actuals.
22. Guide direction on all National Casino Marketing collateral pieces, in conjunction with the advertising agency and/or in-house art staff.
23. Make recommendations on property-related National Casino Marketing issues to ensure that Graton Resort Casino can make informed decisions on all relevant matters.
Required Qualifications:
1. Bachelor’s Degree on Marketing, Business Administration, or equivalent field preferred
2. Minimum of 2 years’ experience in National Casino Marketing or Junket Marketing required
3. Previous experience at a management National Casino Marketing or Junket Marketing preferred.
4. Previous Management or Supervisory experience required
5. Excellent written and verbal skill; literacy and fluency in English
6. Excellent interpersonal, verbal communication and sales skills
7. Superior guest service skills
8. Ability to resolve problems to the satisfaction of both the customer and the company
9. Computer literate; experience with CMS/LMS systems desired
10. Ability to independently maintain high levels of productivity
11. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
12. Proficient with Microsoft Office platforms, including Word, Excel, Power Point and Publisher.
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Manual dexterity to operate job related equipment.
3. Ability to stand, sit and walk for duration of shift.
Candidate must be able to provide authorization to work in the US without sponsorship or C2C assistance.
Graton Resort & Casino
Related jobs:
Casting Call for Court Reporter/Stenographer – Film Production Opportunity
Job Description
A film production is seeking a professional court reporter/stenographer for an upcoming project. This is a great opportunity for individuals with experience in legal transcription to be featured in a production setting. If you have the skills and professional equipment, this role offers competitive pay and industry exposure.
Job Responsibilities
- Portray a court reporter/stenographer in a film production
- Utilize professional stenography equipment to enhance authenticity
- Follow directions from the production team for scene accuracy
- Maintain a professional demeanor on set
Requirements
- Must have experience as a court reporter or stenographer
- Own professional stenography equipment
- Available for a full-day shoot
- Comfortable working in a film production environment
Compensation
- $350 for 12 hours
- Industry exposure and networking opportunities
Casting Call: Experienced Casting Assistant for 5-Week Gig
Job Description:
A leading casting company is seeking an experienced Casting Assistant to join the team for a five-week gig. This role requires a hardworking professional with strong organizational skills, attention to detail, and a great sense of humor. The ideal candidate must be proficient in breakdowns, Eco Cast, video editing, and scheduling.
Job Responsibilities:
- Manage breakdowns and submissions efficiently
- Use Eco Cast to upload, edit, and organize audition videos
- Create detailed schedules and manage casting logistics
- Draft deal memos and maintain casting records
- Collaborate with the casting team to ensure a smooth workflow
Requirements:
- Previous experience as a Casting Assistant
- Proficiency in Eco Cast, breakdowns, and video editing
- Strong organizational and time management skills
- Attention to detail and ability to multitask in a fast-paced environment
- Excellent communication skills and a team-oriented mindset
Compensation:
- $800 per week
- Opportunity to work with a reputable casting team and gain industry experience
Assistants and Experienced Managers Needed
Job Description:
A leading agency is seeking dynamic Assistants and seasoned Managers to join their professional team. This is a great opportunity to work in a fast-paced, creative environment with a reputable agency in the entertainment industry.
Job Responsibilities:
- Support day-to-day operations of the agency
- Manage schedules, appointments, and correspondence
- Coordinate with clients, talent, and other industry professionals
- Provide administrative support and oversee project management
Requirements:
- Strong organizational and communication skills
- Previous experience in management or administrative support preferred
- Ability to multitask and work under tight deadlines
- Passion for the entertainment and modeling industries
Compensation:
- Competitive salary based on experience (details provided upon selection)
Freelance Casting Assistant
Exciting opportunity for a Freelance Casting Assistant in Dallas, Texas! Seeking a detail-oriented and motivated individual to join a dynamic casting team ASAP.
Job Responsibilities
- Assist with organizing and coordinating casting calls
- Communicate with talent and industry professionals
- Maintain casting databases and documentation
- Support casting directors in administrative and creative tasks
Requirements
- Must be based in Dallas, TX
- Strong organizational and communication skills
- Ability to work efficiently in a fast-paced environment
- Prior experience in casting or production is a plus
Compensation
- Competitive freelance rate
- Flexible work schedule
Hiring: Casting Assistants, Bookers, and Interns – Remote & NY-Based Preferred
Seeking experienced bookers, part-time assistants, and interns to support casting direction and talent management. These positions offer an opportunity to work in a fast-paced, creative environment, helping with talent coordination, industry communication, and organizational tasks.
Job Responsibilities
- Assist in casting coordination and talent management
- Communicate effectively with clients and industry professionals
- Manage administrative tasks and scheduling
- Maintain organization within casting projects
- Support booking and talent submissions
Requirements
- Highly organized and detail-oriented
- Strong communication and people skills
- Passionate about the entertainment industry
- Ability to manage multiple tasks efficiently
- Prior experience required for non-intern roles
- New York-based preferred, but remote opportunities available
Compensation
- Competitive pay based on experience
- Flexible remote work options for select positions