Social Media Coordinator

The communications opportunities and challenges at Harvard Business School (HBS) reflect the growth and complexity of the institution. HBS is a global brand with a wide audience, both internal and external. The Communications Office is the social media center of excellence for the school.

Reporting to the Assistant Director of Social Media, this role will support social media and related content creation for the HBS institutional channels (@harvardhbs). The Social Media Coordinator will be asked help promote both the work of the faculty and other happenings at HBS, and will support maintenance and evolution of all central social media channels, content creation, and vehicles.

Responsibilities:

• With supervision from manager, act as day-to-day lead for content calendar management and post creation, including planning and scheduling content for all social media channels.
• Help with social media community management, including responding to inbound queries, comments, and interactions.
• Monitor for and suggest relevant content to re-share to HBS channels.
• Assist with photography and video for social media, including documenting new perspectives of campus and enhancing content with visual elements.
• Assist with live social coverage of events and activities on campus, as needed.
• Help Assistant Director of Social Media support faculty with their social media efforts, including organizing and coordinating social media training and amplification/assistance with faculty social media content.
• Data entry when required including but not limited to social media reporting and analytics for specific campaigns, quarterly reports, and other applications as needed.
• Assist with uploads and maintenance of video metadata for channels including Kaltura and YouTube.
• Responsible for other duties as assigned or additional department support.

Basic Qualifications:

• High school diploma, GED, or equivalent required
• 3 years’ experience in social media and/or general marketing (LinkedIn, Instagram, Twitter, Facebook, TikTok) is required
• Education beyond high school may count toward experience
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must

Additional Qualifications and Skills:

• Must be flexible and able to respond to unanticipated projects and assignments.
• Content creation and publication experience.
• Excellent organizational skills with strong attention to detail.
• Must be able to manage multiple tasks and meet deadlines.
• Strong project management skills.
• Understanding of academic institutions/environments a plus.
• Adobe Photoshop and HTML skills are a plus but can train.
• Video experience (shooting, editing, uploading/exporting) a plus. Photography experience (shooting, editing, uploading/exporting) a plus.

Additional Information:

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2-3 days per week. Specific days and schedules will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: https://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion:

The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

Harvard Business School