Social Media and Community Manager

Social Media and Community Manager – Entertainment & Food

We are currently working with one of TVs largest personalities and lifestyle brands of our time, a dynamic and diverse media production company that delivers and supports commercial and campaigning visions. If you are enthusiastic and passionate about social media, then we may have just the job for you!

This role is for a Social Media and Community Manager, focusing on supporting the social media team with content output, as well as being responsible for nurturing and growing the companies social media audience. You would also be an advocate for the best practice community management across the business and leading the front line with their social media communities.

Key responsibilities

• Work alongside the Senior Social Media Manager, planning and mapping out content for the brands social media channels.
• Engage in timely, on-brand conversation with their online audiences in real time. Community is at the heart of this brand, engaging audiences through timely content will be key to success.
• Deliver community management throughout the week and weekend across branded social media pages, write scripts for and provide live twitter support.
• Provide the social media team with updates on content performance and conversations within the community in their daily team meetings.
• Contribute creative ideas and community insight to the wider team to inform the planning of upcoming moments on social media.
• Continually monitoring trends on social media platforms and bringing ideas and recommendations to the social media team.
• Follow the Crisis Management Process and in a timely manner highlight complaints to Senior Social Media Manager.

You will have:

• At least 3-4 year’s experience managing a large online community.
• Exceptional knowledge of Facebook, Twitter, Instagram, Pinterest, Tiktok.
• Excellent written and communication skills, previous experience in managing large online communities.
• The ability to work in a fast-paced environment.
• Strong understanding and knowledge of what types of content create conversations, and what content works best on what channels.
• Enthusiasm towards the world of entertainment.

Handle actively welcomes applicants from under-represented backgrounds – we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Handle Recruitment