At Armadillo, we work with some of the world’s biggest brands, including Disney, McDonald’s, P&O Cruises and Cunard Cruises, to produce beautifully creative and effective CRM campaigns.
We believe in the long-term success that comes from always putting the best interests of our clients and the well-being and progression of our staff at the heart of everything we do. We are ambitious and free-thinking, yet at the same time pragmatic and straightforward.
We have ambitious plans to grow the agency. Our aim is to become the UK’s most recommended CRM agency: the one everyone wants to work with or for.
We are now on the lookout for an Account Director to join our Client Services team here at Armadillo. So, think you can help us?
Account Director Role
The Account Director is responsible for leading the day-to-day relationship with client stakeholders up to senior level, taking responsibility for all projects managed by your team and directly managing larger projects as required. As Account Director, you will direct the delivery of work from the Armadillo team profitably, efficiently and on-budget.
Account Director Responsibilities
- As Account Director, you will own and maintain excellent client-agency relationships with client stakeholders at all levels
- Present major or complex project scope and budget proposals, project and status updates, and creative work to clients – demonstrating effective verbal communication skills whether in person or virtually, securing client’s understanding, buy in and project approval
- Producing written work such as project presentations, proposals, budgeted scopes of work, timing plans, reports and client comms for Senior Manager levels
- At Account Director level, you will be expected to provide expertise, guidance and support for both junior CS team members, as well as team members in other disciplines to help them meet project goals and deliverables
- Identify opportunities to delivery efficiency for the client, accurately estimating resource requirements within and outside of Armadillo, costing to ensure profitability for Armadillo in line with our business targets
- Monitor, reconcile and manage resource deployment against client projects – directing team resources as required to ensure profitable delivery of projects within budgeted hours, and reporting accurately on project health of all projects to more senior CS team members when required
- Creating and issuing invoices to clients accurately and on time, recording invoicing in line with Armadillo’s invoicing process – track and report on client invoicing and provide updates for senior team members as required
- Identify opportunities to secure incremental projects and scope with clients, sharing business cases internally based on the rationale for the client sales growth potential for Armadillo
- Convert business growth opportunities to additional sales by engaging client stakeholders with the rationale for additional projects
- Understanding the client’s strategic goals, and supporting the development of strategic plans and responses to client briefs, demonstrating excellent understanding of client’s strategic requirements by providing valuable inputs, insights and feedback for the Strategy team
- Prepare complex timing plans to the highest standard
- Write briefs to the highest standard for complex or major projects, whether for creative, analysis or strategy requirements and support more junior team members with producing their briefs
- Lead the task management and resource allocation across all projects for the client – take overall responsibility for coordinating client stakeholder input and Agency team members in all disciplines
- Lead the effective solution of problems, whether related to internal or client stakeholders
- Ensure the maintenance of the highest quality assurance standards in your own work and your CS and PM team members and hub
- As an Account Director, you will support the professional development of SAM, AM, and AE team members, providing effective mentoring and leading the QPR process as a Pro
- Support business development by participating in pitch teams as required
- Support recruitment by participating in interviewing and assessing candidates for junior CS roles
- Support the marketing of Armadillo by providing content and inputs related to client projects that support Armadillo’s proposition to Marketing team members – be an ambassador for Armadillo online, at events and all other opportunities
- Our Account Directors also support the leadership of the cross-functional Hub team, deputising where relevant for the Client Partner to support the maintenance of a high-performing team that embodies Armadillo’s values and is aligned around our goals and the client development strategy
Account Director Requirements
- Experience in an Account Director role is desirable, or minimum 2 years’ experience at SAM level
- Understanding of agency Client Services techniques
- Excellent understanding of CRM principles and data-driven marketing best practices
- Great communicator and great at building relationships with clients as well as colleagues at Armadillo
- Leadership qualities, from supporting a CS team, guiding projects, mentoring and recruitment support
- Well organised and demonstrate thorough attention to detail
- Demonstrate highly proficient use of MS Office Suite (including Google Equivalents), Harvest and Forecast
- Highly motivated to meet deadlines and the highest standards
- Dedication to producing work to be proud of both individually and as a team
- Continuously seek to improve the quality of your work by applying critical thought and digging deeper into briefs and requirements
Armadillo Benefits
- Hybrid environment – 2 days in our central Bristol office / 3 days optional office/home working
- Catered lunches Tuesday – Thursday at our office & breakfast options
- 25 days’ annual leave plus a day off on your birthday, increasing by 1 day per annum at each year anniversary up to 30 days, plus bank holidays
- Summer and Christmas hours – finish 2.5 hours early one Friday per month in June, July, August and December
- Contributory company pension 4% employee 3% employer of total pay through salary sacrifice, escalating 1% each year following your 2nd anniversary at Armadillo, up to 8% employer contribution
- Bupa dental care
- Vitality health insurance
- Lots of social events, including Summer and Christmas parties
- Cycle to work scheme
- Employee Assistance Programme offered by Assured Health
- IPA Membership
- Bristol Creative Industries Membership
Equal opportunities
Armadillo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Armadillo
Related jobs:
Job Description
A leading entertainment production company is holding open auditions for a wide range of performers for festivals, cruise ships, holiday parks, and touring productions. The team is expanding and seeking talented individuals ready to perform on major live platforms across the UK and internationally.
Opportunities are available for experienced and versatile performers looking to secure professional touring contracts and long-term live entertainment work.
Job Responsibilities
-
Perform in live productions, festivals, cruise ships, and resort venues
-
Deliver high-quality vocal, acting, hosting, or specialty performances
-
Rehearse and collaborate with production teams
-
Represent productions professionally at live events
-
Adapt to touring and travel schedules
Requirements
-
Strong performance background in one of the following areas:
-
Vocalists & Singers
-
Tribute Artists
-
Hosts & Presenters
-
Family Entertainers
-
Actors for Production Shows
-
-
Professional stage presence and reliability
-
Availability for live events and touring productions
-
UK residents only
Compensation Details
-
Professional touring contracts
-
Opportunities across major live events and resort venues
-
Cruise ship and international work opportunities
-
Development opportunities for new shows and concepts
-
Performance opportunities on large-scale platforms
Job Description
A growing modeling agency is expanding its team and is seeking Bali-based professionals to join across multiple positions. This opportunity is ideal for individuals passionate about fashion, talent management, content creation, and creative production.
Open roles include Model Booker, Junior Booker, Content Creation Manager, Videographer/Photographer, and Agency Intern. The team is looking for driven and organized professionals ready to contribute to a dynamic agency environment.
Job Responsibilities
Depending on the role, responsibilities may include:
-
Managing and booking models for client campaigns
-
Assisting with talent coordination and client communication
-
Planning and executing content creation strategies
-
Producing photo and video content for marketing and social platforms
-
Supporting daily agency operations and administrative tasks
Requirements
-
Must be based in Bali, Indonesia
-
Strong communication and organizational skills
-
Passion for the fashion and modeling industry
-
Relevant experience for the specific position applied for
-
Ability to work collaboratively in a team environment
Compensation Details
Compensation will be discussed based on position and experience
Job Description
A comedic, heartfelt graduate film that follows a recovering alcoholic and her unlikely mythical helper. The production is seeking performers for key supporting roles in this character-driven story.
Filming will take place over multiple shoot days in Surrey, with paid roles available. The project blends humor and emotional depth in a compelling narrative centered on recovery and friendship.
Job Responsibilities
-
Portray a featured character in a graduate short film
-
Participate in scheduled shoot days
-
Deliver emotionally authentic and engaging performances
-
Collaborate closely with the director and creative team
-
Maintain professionalism throughout production
Requirements
Jess (18–25)
-
Female
-
Love interest of the main character, Lara
-
Kind, caring, and popular personality
-
Character motivated by wanting her friend to get better
-
Required for approximately 3–4 shoot days
Max (20–30)
-
Any gender
-
Kind Alcoholics Anonymous leader
-
Required for 1 shoot day
-
Strong acting ability and natural screen presence
-
Comfortable working on a graduate film production
Compensation Details
Paid roles
Job Description
A short commercial production for a small preschool in Atlanta is seeking a licensed Child Labor Coordinator for an upcoming shoot. The production will involve a small number of minor performers participating in simple classroom-style interactions.
The team is looking for an experienced professional to provide on-set oversight and ensure full compliance with Georgia child entertainment labor laws and required documentation throughout the shoot.
Job Responsibilities
-
Provide on-set supervision of minor performers
-
Ensure compliance with Georgia child entertainment labor regulations
-
Oversee required documentation and legal paperwork
-
Coordinate with production, parents, and legal guardians on set
-
Monitor working hours and conditions for child performers
Requirements
-
Must be a licensed Child Labor Coordinator
-
Strong understanding of Georgia child labor laws for entertainment
-
Experience working on commercial or film productions preferred
-
Professional, organized, and detail-oriented
-
Able to provide licensing credentials upon request
Compensation Details
$200 flat day rate (negotiable)
Boys Casting Call for Parkour, Gymnastics & Martial Arts Commercial – UK
Job Description
A paid commercial project is now casting boys in the UK who can perform parkour, gymnastics, or martial arts. This exciting NDA commercial is seeking energetic, athletic talent with strong physical skills and confidence on camera.
No previous acting experience is required. Producers are focused on authentic ability and natural movement. Selected talent must be available for the full production window and ready to travel internationally for filming.
Job Responsibilities
-
Perform parkour, gymnastics, or martial arts skills on camera
-
Follow direction from the commercial’s creative team
-
Participate in scheduled filming and travel
-
Maintain focus and professionalism throughout production
-
Provide accurate personal and contact details for submission
Requirements
-
Boys ages 10–14
-
Open to all ethnicities
-
Must live in the UK
-
Must be available for the full production window
-
Valid passport required for travel to Prague
-
No prior acting experience required
Compensation
-
Paid commercial opportunity
UK-Based Male Dancers Casting Call – International Show Contract in Turkey
Job Description
An international production is now casting UK-based male dancers for a long-term performance contract in Turkey. This professional dance casting call is seeking strong male performers with high-level stage presence and advanced skills.
Dancers who can perform tricks, flips, or breakdance are highly desirable. The contract includes rehearsals in the UK followed by an extended run of evening shows abroad. This is a paid opportunity with travel, accommodation, meals, and visa support provided.
Job Responsibilities
-
Perform in professional evening stage shows
-
Participate in UK-based rehearsals
-
Execute choreography with precision and energy
-
Incorporate tricks, flips, or breakdance skills (if applicable)
-
Maintain peak physical condition throughout the contract
Requirements
-
UK-based male dancers only
-
Strong technical dance ability
-
Tricks, flips, or breakdance skills highly desirable
-
Available for UK rehearsals
-
Available for extended contract through end of season
-
Comfortable performing in evening shows
Compensation
-
Salary to be discussed
-
Flights, accommodation, meals, and visa provided
-
Long-term international performance contract
Job Description
A production team is seeking a two-person Hair and Makeup (HMU) team for a live panel event featuring three female on-stage talents. The event will be filmed and live-streamed, and the HMU team will be needed in the morning prior to the panel going live, making this closer to a half-day commitment per event day.
This is a professional opportunity to work on a live streamed production, ensuring on-camera talent looks polished and camera-ready.
Job Responsibilities
-
Provide hair and makeup services for three female panelists
-
Prepare talent for on-stage, filmed, and live-streamed appearance
-
Complete services in the morning prior to event start time
-
Maintain professional kit and sanitation standards
-
Collaborate efficiently with production schedule and talent timing
Requirements
-
Two-person HMU team preferred
-
Experience working on live events, broadcast, or filmed panels
-
Must provide own professional kit
-
Ability to work efficiently within a morning call time
-
Submit CV and rates/kit fee
Compensation
-
Paid position (rates to be submitted by applicants)
Job Description
A production team is seeking an experienced sound mixer for an upcoming documentary-style shoot. The project involves filming one talent, primarily outdoors with one indoor location requiring lavalier setup and timecode. This is a lightweight production with an estimated shoot time of 4–5 hours.
The team is looking for a reliable, punctual, and collaborative professional who brings a positive attitude to set and can work efficiently in a fast-paced environment.
Job Responsibilities
-
Capture high-quality on-location audio for documentary-style filming
-
Set up and manage lavalier microphones for a single on-camera talent
-
Handle timecode synchronization
-
Monitor and ensure clean dialogue recording in both outdoor and indoor environments
-
Collaborate closely with the production team to maintain smooth workflow
Requirements
-
Prior experience as a sound mixer on documentary or similar productions
-
Must provide professional audio equipment, including lav setup and timecode capability
-
Strong communication skills and ability to work independently
-
Reliable, punctual, and team-oriented
-
Include phone number, availability, and rate with application
Compensation
-
Paid position (rate based on experience and availability)
Job Description
A documentary production is seeking experienced camera and audio professionals for a one-day shoot in Dayton, Ohio. The project centers on events following unrest in the Democratic Republic of Congo and requires skilled crew members comfortable working in a documentary-style, on-location environment.
This is a paid opportunity for local crew based in or near Cincinnati, Dayton, or Columbus, Ohio. BIPOC professionals and women are strongly encouraged to apply.
Job Responsibilities
-
Camera Operator: Capture documentary footage and interviews; provide and manage a professional light kit suitable for on-location filming.
-
Audio Technician: Record high-quality sound using boom and lavalier microphone kits; ensure clear dialogue and ambient audio capture.
-
Collaborate closely with the director and production team to execute the visual and audio approach.
-
Maintain efficiency and professionalism throughout the one-day shoot.
Requirements
-
Must be local to Cincinnati, Dayton, or Columbus, Ohio.
-
Prior experience in documentary or field production preferred.
-
Camera Operator must provide a light kit.
-
Audio Technician must provide boom and lav kit.
-
Submit reel and professional references.
-
Strong communication skills and ability to work in fast-paced production environments.
Compensation
-
Paid position (rate discussed upon booking).
Job Description
A sitcom comedy pilot titled “It’s The Little Things” is now hiring experienced film crew members for an upcoming production in South Florida. The production team is seeking skilled and reliable professionals to help round out the crew for a multi-day comedy shoot. This is a paid opportunity to work on a scripted sitcom project, collaborate with a creative team, and receive IMDb credit.
Job Responsibilities
-
1st Assistant Director (1st AD): Oversee scheduling, coordinate daily production logistics, and ensure smooth on-set operations.
-
Camera Operator: Operate camera equipment for scripted scenes (must own a BMP4K or 6K camera).
-
1st Assistant Camera (1st AC): Manage focus pulling, camera setup, and maintenance.
-
2nd Assistant Camera (2nd AC): Support the camera department with slate, media management, and gear organization.
-
Gaffer: Lead the lighting department and execute the lighting plan for comedic scenes.
-
Grip: Assist with rigging, light support, and on-set equipment setup.
-
Sound Mixer: Handle on-set audio recording and mixing (please specify if you own your own sound kit).
Requirements
-
Must be local to South Florida (no travel or lodging provided)
-
Prior experience in the specific crew role applying for
-
Professional attitude and ability to work efficiently in a fast-paced production environment
-
Must provide reel and/or resume
-
Must submit day rate with application
-
Camera Operators must own BMP4K or 6K camera equipment
Compensation
-
Paid position (rate TBD/negotiable based on experience)
-
Meals provided
-
IMDb credit
North African Talent Casting Call for Gaming Company Shoot – Manchester
Job Description
A major gaming company is now casting North African men and women for a very well-paid commercial shoot in Manchester. This paid casting call is seeking talent ages 25 to 70 for a short half-day project.
This opportunity is ideal for individuals who want to be part of a high-profile gaming campaign. The shoot will require strong on-camera presence, and selected talent must not be photosensitive due to production lighting.
Job Responsibilities
-
Participate in a half-day commercial shoot
-
Follow direction from the creative and production teams
-
Maintain professionalism on set
-
Be comfortable working under studio lighting conditions
Requirements
-
North African males and females
-
Ages 25–70
-
Based in or able to work in Manchester/Northwest area
-
Must not be photosensitive
-
Must not be represented by another casting or modeling agency in the Northwest
-
Comfortable appearing in a gaming-related commercial project
Compensation
-
Minimum £525 for a half-day shoot
Somalian Teen Casting Call for Online Commercial – London
Job Description
A major brand is now casting Somalian teens for a paid online commercial filming within the M25 area of London. This commercial casting call is open to young talent ages 13 to 19 (flexible within a year on either side) for a dynamic video campaign.
Selected actors will appear in a digital commercial promoting a global athletic brand across online and promotional platforms. This is a strong opportunity for teens looking to gain experience in commercial acting and build their portfolio with an internationally recognized campaign.
Job Responsibilities
-
Participate in a professional commercial video shoot
-
Perform naturally on camera for a branded online campaign
-
Follow direction from the creative and production team
-
Be available for filming within the London M25 area
-
Represent the brand in digital and promotional content
Requirements
-
Somalian teens
-
Ages 13 to 19 (flexible within one year)
-
Based in or able to work within the M25 London area
-
Comfortable appearing in online video and digital media campaigns
-
Available for commercial filming
Compensation
-
£200 basic session fee (day rate)
-
£700 usage fee
-
One-year usage across digital media, including social, online, OOH, in-store, and industry platforms
-
Worldwide territory
-
No exclusivity required


