Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description
Role Summary:
The Senior Technical Support Analyst will provide high-level and specialized support for all aspect of IT film production. The ideal candidate will have 5+ years experience in leveraging a variety of technology-related solutions to support various workflows within a fast-paced, rapidly changing film production environment. They must enjoy interacting with customers and be willing to collaborate with team members as needed to tackle varying degrees of challenges within film production.
Essential Responsibilities
- Design, build, manage and support production network server environments (including but not limited to, servers QNAP NAS’s, workstations, firewalls, databases/services if needed) for multiple global productions.
- Lead the VFX requirement gathering sessions
- Build and maintain virtual machines running various production software
- Backup, restore, and archive processes on various media and platforms. Both local and remote.
- Setup an IO workstation (usually iMac) to be able to pull/send Aspera transfers to and from external hard drives.
- Setup/configure JUMP Desktop on Media Composer machines for editors that need remote access.
- Provide remote access tools for various workflows.
- Collaborate with multiple 3rd party technology vendors, suppliers, and manufacturers on location.
- Provide documentation and support in a multi-OS environment for various departments within production.
- Collaborate with existing network team and build a network infrastructure that meets NBCUniversal network security standards.
- Assess security requirements and recommend best practices and solutions.
- Setup Wi-Fi and SSIDs for the production office.
- Utilize Palo Alto/FortiGate firewalls with up-to-date UTM and support.
- Configure firewall network VLAN’s.
- Configure firewall QOS per departmental VLAN for network traffic shaping.
- Configure firewall to allow VLAN access to network server.
- Create and manage multifactor VPN services/rules/accounts.
- Provide accurate inventory updates including detailed description of deployed environments.
- Make sure requests/incidents from users are completed in a reasonable time.
- Utilizing cloud services and testing POCs to streamline technology for productions.
- Collaborate and work closely with other NBCUniversal departments that support features (IE Marketing, Creative Technology, Post Production, Post Sound, etc.)
- Stay up-to-date with VFX technologies and propose solutions to senior leadership to improve efficiency within VFX workflows
- Collaborate with production vendors (IE Proof, MPC, DNEG, Co3/Efilm, 3rd Floor, etc.) as needed.
Qualifications
Qualification/ Requirements:
- 5+ years’ experience in desktop, server, network technology in multi-platform environments (MAC OS, Windows, NAS, Linux, VMs, various networking technologies, various cloud technologies).
- Experience supporting collaboration software (O365 Suite)
- Must be able to troubleshoot and problem solve in a time sensitive environment.
- Must be able to design data workflows and network solutions.
- Experience with creating technical and training/user documentation.
- Must be flexible on scheduling to include some night or weekend work.
- Must be able to commute into the office as needed.
- Must be able to travel to film productions worldwide.
- Must be able to lift up to 50lbs of equipment.
- Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
- In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols.
Desired Characteristics
- Lead by doing and willing to jump in to help at any time.
- Knowledge of VFX workflow is preferred
- Ability to adapt to a changing and high-pressure deadline driven environment and prioritize importance of tasks.
- Strong communication/collaboration skills and ability to share and brainstorm solutions with team members.
- Diplomacy – The ideal candidate will maintain positive relationships with tact and professionalism even in the most difficult or challenging situations, providing excellent customer service.
- Good understanding of how things work in the Media and Entertainment industry as well as the intersection of where production and technology meet.
- Understand the technical needs of productions and term deals worldwide.
- Production on-set experience is a plus.
- Database experience is a plus.
- Digital asset management (DAM) experience is a plus.
- Familiar with concept to camera workflows is a plus.
Salary range: $120,000 – $150,000
Additional Information
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal
Related jobs:
Seeking individuals and pairs (couples, friends, relatives, co-workers, etc.) of all ages for a digital, short-form content shoot for leading diamond jewelry company De Beers. Selected talent will participate in a diamond viewing experience where they will be asked to give their opinions about different jewelry stones.
Ideal candidates are individuals and pairs (couples, friends, relatives, etc.) based in the LA area who have very little to no knowledge about diamonds. Candidates should be energetic, fun, relatable, and able to freely voice their opinions.
Paid: $300 per person (est. 1 hour of work).
Shoot Date: Dec. 20-21 in LA area.
If you are interested and available, please apply here - https://diamondexperience.castingcrane.com/ or contact us at [email protected]
Studio Engineers for Feature Film
Job Description
A feature film is seeking talent to portray studio engineers in scenes set within a professional recording or production environment. Performers will help bring authenticity to the studio setting through natural reactions, focused energy, and believable on-camera presence.
Job Responsibilities
-
Portray studio engineers in background scenes
-
Follow direction from the production team
-
Maintain realistic interactions and reactions appropriate to a recording studio
-
Support continuity needs across multiple takes
Requirements
-
Men
-
Ages 25–45
-
All ethnicities
-
Able to convincingly portray a studio engineer
-
Must be able to work as a local hire
Compensation
-
Rate provided upon booking
High School Students for Feature Film
Job Description
A feature film is seeking talent to portray high school students in classroom and school environment scenes. Performers should be able to authentically represent the look, energy, and demeanor of teenagers, contributing to a realistic and engaging school setting on screen.
Job Responsibilities
-
Appear in background scenes as high school students
-
Follow direction from the production team
-
Provide natural reactions and interactions suitable for a school environment
-
Maintain continuity and professionalism throughout filming
Requirements
-
Boys and girls
-
Ages 14–20
-
Able to convincingly portray high school students
-
Open to all ethnicities
-
Able to work as a local hire
Compensation
-
Rate provided upon booking
Nail Salon Customers for Feature Film
Job Description
A feature film is seeking women to portray nail salon customers in a fun, everyday environment. Talent will appear in casual scenes that help build the world of the story, adding authenticity and energy to the setting.
Job Responsibilities
-
Portray a nail salon customer in background scenes
-
Follow direction from the production team
-
Provide natural reactions and interactions that feel true to a salon environment
-
Maintain continuity and professionalism on set
Requirements
-
Women, all ethnicities
-
Ages 18+
-
Comfortable appearing in a casual salon setting
-
Able to work as a local hire
Compensation
-
Rate provided upon booking
Young Actor for Lead Role in Short Film
Job Description
A short film is casting a young actor to portray a five-year-old girl in a powerful, emotionally driven story. This lead role requires a performer capable of conveying deep emotional range with minimal dialogue. The character embodies a wild, ethereal, and slightly feral energy, and the film explores themes of grief and childhood vulnerability.
Job Responsibilities
-
Portray a five-year-old girl with strong emotional depth
-
Deliver a compelling performance with minimal spoken lines
-
Follow direction from the director to capture nuanced emotional beats
-
Participate in callbacks and shoot dates as scheduled
Requirements
-
Actor age 9+
-
Ability to play a 5-year-old believably
-
Strong emotional range, particularly for themes related to grief
-
Comfortable portraying expressive, instinctive, and raw childlike energy
-
Able to work as a local hire in East L.A.
Compensation
-
SAG short film production
-
Rate provided upon booking
Bilingual Talent for Commercial and Lifestyle Projects
Job Description
A New York–based talent search is seeking charismatic bilingual performers fluent in Spanish and English for ongoing commercial, print, beauty, lifestyle, and digital campaigns. This opportunity is ideal for authentic storytellers who can represent the vibrant and diverse spirit of NYC. Talent should bring presence, energy, and a natural connection to the Latino community and culture.
Job Responsibilities
-
Appear in various commercial and lifestyle productions
-
Bring authentic personality and cultural resonance to each project
-
Represent NYC’s diverse community with confidence and natural presence
-
Collaborate with creative teams to deliver emotionally engaging content
Requirements
-
Non-union
-
Ages 18+
-
Women: 5’4”–5’11”
-
Men: 5’11”–6’3”
-
Fluent in Spanish and English
-
Must reside in NYC or the Tri-State area
-
Comfortable working across multiple commercial and lifestyle mediums
Compensation
-
Rates vary by project
Recreational Swimmers for Health Supplement Commercial
Job Description
A health supplement commercial is seeking real women who are recreational swimmers and comfortable performing in a pool environment. Talent will participate in lifestyle and wellness-focused scenes that highlight confidence, vitality, and authentic swimming ability. This is a non-union project filming in Los Angeles with fittings scheduled prior to the shoot.
Job Responsibilities
-
Appear in wellness-themed commercial scenes centered around swimming
-
Perform light swimming or water-based movements as directed
-
Participate in a scheduled fitting before the shoot
-
Convey a natural, confident, and healthy on-camera presence
Requirements
-
Women of all ethnicities
-
Ages 30–60
-
Recreational swimmers with comfort in the water
-
Non-union talent
-
Must work as a local hire in Los Angeles
Compensation
-
Total: $4,750
-
Fitting Rate: $250 for 8 hours
-
Session Rate: $1,500 for 12 hours
-
Buyout: $3,000
Salsa Dancers for Feature Film
Job Description
A feature film is seeking talented salsa dancers for an exciting salsa club scene filming in Atlanta, Georgia. This role requires strong dance ability, rhythm, and confidence on camera. Dancers will perform in a lively environment and contribute to the fun, energetic atmosphere of the scene.
Job Responsibilities
-
Perform salsa dancing in a club-style environment
-
Follow direction from the choreographer and production team
-
Maintain continuity and energy through multiple takes
-
Bring authentic salsa movement and personality to the scene
Requirements
-
Ages 18+
-
Must be able to genuinely dance salsa
-
Comfortable performing in a high-energy club setting
-
Able to work as a local hire in Atlanta
Compensation
-
$110 for 10 hours
Asian Women for Fitness Mat Commercial
Job Description
A fitness-focused commercial is seeking fit and active Asian women to appear in promotional content for a new fitness mat product. Talent will perform light fitness movements and demonstrate the product on camera, showcasing energy, confidence, and an active lifestyle.
Job Responsibilities
-
Demonstrate fitness mat usage in on-camera scenes
-
Perform light exercises or poses as directed
-
Maintain an energetic, healthy, and camera-ready presence
-
Collaborate with the production team to achieve clean, dynamic visuals
Requirements
-
Asian women
-
Ages 18–50
-
Fit and active appearance
-
Comfortable performing basic fitness movements
Compensation
-
$250 + 20% agency fee
Large and Muscular Men for National Sandwich Chain Commercial
Job Description
A major sandwich chain is casting large and muscular men for an energetic, fun commercial filming in Austin, Texas. Talent will appear in scripted scenes that highlight bold personality and strong on-camera presence. This project is ideal for men with standout size, charisma, and confidence who can bring humor and impact to a high-visibility campaign.
Job Responsibilities
-
Perform in a commercial spot with strong on-camera presence
-
Follow direction from the production and creative team
-
Participate in a scheduled fitting prior to filming
-
Deliver confident, expressive reactions and movements during scenes
Requirements
-
Very large and muscular men
-
Ages 30+
-
Must work as a local hire in Austin, TX
-
Comfortable performing in a humorous commercial environment
Compensation
-
$822.30 (SAG scale)
-
Residuals when the ad airs
Background and Crew Roles for Proof-of-Concept Short Film
Job Description
A proof-of-concept short film is seeking multiple background actors and crew members for filming in Mobile, Alabama. This project offers a valuable opportunity to gain hands-on experience while supporting an indie production. Roles include featured background characters, upscale event guests, and several entry-level and skilled crew positions. Talent and crew must be able to work as locals.
Job Responsibilities
-
Participate in various on-camera background scenes
-
Follow direction from the production team
-
Maintain professionalism and continuity on set
-
Support production needs (for applicable crew roles)
Requirements
-
Wheelchair Client: Male or female, ages 18–60; preferably has access to their own wheelchair
-
Hotel/Event Guests: Male or female, ages 18–60; polished, upscale appearance; elegant wardrobe required
-
Hair/Makeup + Wardrobe Crew: Assist with basic touch-ups and wardrobe finalization; experience preferred
-
Lighting & Sound Assist: Support lighting and sound setup; ideal for those seeking entry-level production experience
-
Set Dresser/Props Master: Detail-oriented; manage props and help dress locations to maintain continuity
Compensation
-
Unpaid
-
IMDb credit provided
-
On-set snacks and drinks included
Female Pianist for Commercial Project
Job Description
A commercial production is seeking a skilled female pianist to portray a thoughtful, focused musician with a dedicated presence. Talent should possess elegant, meticulous technique and agile fingers, with the ability to deliver a convincing performance on camera. Makeup will be applied to simulate light eczema, and the pianist must be comfortable gently scratching on cue. This role includes travel options for non-local talent.
Job Responsibilities
-
Perform piano playing on camera with precision and emotional depth
-
Portray a pensive, dedicated musician in various scenes
-
Participate in a virtual callback and on-set fitting
-
Work with makeup artists applying light special-effects makeup
-
Deliver consistent performance across multiple takes
Requirements
-
Female pianist, approximately ages 40–50
-
All ethnicities welcome
-
Strong piano skills and confident performance ability
-
No allergies to makeup products
-
Comfortable with light acting elements
Compensation
-
Session Fee: $700 for 12 hours
-
Fitting Fee: $150 for 3 hours
-
Usage Fee: $5,000 (if recognizable in final asset)
-
Travel Fee (if applicable): $350 per day
-
Down Day/Rehearsal (if applicable): $350 per day
-
Per Diem (if applicable): $75 per day
-
Renewal option available for up to 2 additional years at a 10% bump
-
Agency Fee: +20% on all rates
-
Production may provide flight, hotel, and transportation for non-local talent