TECHNICAL SKILLS
Must Have
- Microsoft Word, Excel, PowerPoint, and MS Outlook and Mobile
Nice To Have
- Confluence, Salesforce, Retail Experience
POSITION DESCRIPTION:
- The Associate Email Producer is responsible for execution of complex email campaigns from start to finish. This role
- requires collaboration skills, the ability to multi-task and to be able to collaborate with cross-functional partners in
- Creative, Marketing, Merchandising and third-party vendors. The associate producer will need the ability to
- communicate strongly and effectively both in meetings, phone calls and written communication with internal and
- cross-functional teams to drive decisions and next steps.
RESPONSIBILITIES:
- Coordinates the creative execution of Marketing Emails (complex, multiple versions) from receipt of creative brief to final validation before broadcast (roughly 15-20 emails weekly, with high volume of inflight changes)
- Reviews the Marketing/Merchant strategy and acquires the appropriate information and details needed to deliver to Copy & Design for execution.
- Ensures alignment and support of the ‘big picture’ for the customer & multiple channels. Liaises closely with site, ad unit & content production producers to ensure messaging alignment is consistent throughout the mediums (copy, design, image, pricing details, etc.).
- Ensures legal compliance and a positive customer experience is demonstrated in each email.
- Coordinates & filters feedback from multiple parties and manages execution of changes within the appropriate deadlines.
- Prepares and delivers final creative assets to Marketing Team and third-party vendor.
- QA’s, validates & signs-off on pre-broadcast of Email test messages.
- Co-manages updating the Email daily production schedule(s) and daily dashboard; shares with crossfunctional partners regularly.
- Maintains other data sources such as Email Subject Line List, Total Workflow, etc.
- Develop, maintain and execute superior standards of production
- Exercise clear communication with various cross-functional partners, clarifying requirements and production best practices
QUALIFICATIONS:
- Meticulous attention to detail
- Deadline oriented & works well under pressure
- Ability to juggle multiple tasks and projects and prioritize
- Excellent written and oral communication and presentation skills
- Ability to self-manage with stellar time-management skills
- Organized
- Ability and willingness to work off-hours when necessary to meet deadlines
- Self-motivated, Team player
- Skillful in creative problem solving, negotiating and resolving conflict
EXPERIENCE REQUIRED:
- Bachelor’s Degree or equivalent experience
- 1+ years of digital production experience; email preferred
- Some experience with a major consumer brand (agency experience acceptable), Retail/ecommerce experience a plus.
- Some experience proofreading
- Builds and sustains relationships across the organization. Works with partners & balances feedback received with time/resources needed to meet deadlines. Negotiating skills a plus.
- Ability to approach issues with flexibility; should be very agile with change management.
- Highly functional in Microsoft Word, Excel, PowerPoint, and MS Outlook and Mobile
Horizontal Talent
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