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Phreesia is looking for Senior Client Experience Manager to join our Life Sciences team. This individual will work with Agency buyers and Life Science companies to demonstrate the value that Phreesia could provide to their brands. This opportunity is ideal for someone looking to escape the agency/media world and join a smart, creative, dynamic team that is committed to bringing innovation to the healthcare industry. The Senior Client Experience Manager will work closely with cross-functional internal teams to enable clients to deliver successful, effective, targeted patient engagement digital campaigns.
We need a client-facing, strategic, digital media enthusiast with strong communication skills who has an interest in uncovering opportunities across healthcare brands. This position will focus on developing relationships, building rapport, obtaining opportunities for partnership, providing capabilities presentations, entertaining clients (virtually and in person), and securing brand leads. This individual should be confident meeting with all levels at both Agencies and Life Science organizations.
What You’ll Do:
- Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient-facing strategic imperatives
- Foster healthy relationships with customers and manage those relationships through organizational changes
- Ability to work mostly independently to increase opportunities and hit sales goals
- Prepare/present capabilities presentations and product demonstrations
- Complete media agency RFP templates and ensure that Phreesia is included in such proposals
- Develop strategic and creative account plans for managing agencies/Life Science companies and their respective brand opportunities
- Mentor more junior team members
- Drive 1-2 strategic initiatives, internally and/or externally that will help drive business and process
- Collaborate regularly with internal Business Development, Analytics and Insights, Sales Ops, Content Strategy, Senior Leadership and Demand Generation Teams
- Identify and pursue new sales opportunities
- Increase awareness of Phreesia within the healthcare space
What You’ll Bring:
- Bachelor’s degree required
- Minimum ~5 years of experience in client services, account management, media buying, or media strategy
- Healthcare experience required; Point of Care, Out of Home, Pharmaceutical, OTC, and/or CPG experience highly valued
- Familiarity with digital media vernacular and measurement
- Customer-facing skills
- Mentorship experience
- Ability to travel and interface with clients out of office
- Strategic thinker and listener
- Excellent presentation skills — comfortable wowing people
- Strong communication skills both written and oral
- Proficiency in creating PowerPoint presentations
Who We Are:
At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.
Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a three-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you.
Benefits and Perks:
- Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
- 401(k) savings plan
- Unlimited paid time off
- Mobile phone stipends and internet reimbursement
- Fitness reimbursement
- 100% paid maternity leave for our U.S. employees and generous parental benefits for our employees in Canada
- Tuition and certification reimbursement as well as other professional development opportunities
We strive to provide a diverse and inclusive environment and are an equal opportunity employer
Phreesia
JOB TITLE: Director of Libraries and Information Services
AGENCY: City of Pasadena
LOCATION: Pasadena, CA
FILING DEADLINE: March 24, 2023
SALARY RANGE: $186,288.00 – $232,860.00 DOE
THE POSITION
The Director of Library and Information Services is the administrative head of the library and is responsible for approving and implementing policy, developing goals and objectives, supervising staff, administering the library budget, managing community information systems, and directing overall operations. The incumbent serves as a liaison member of the Library Commission and the Pasadena Public Library Foundation. In addition, the Director assesses community needs, popular interests, and social trends through direct and anecdotal methods, and stays politically attuned with cultural and socio-economic diversity through observations, communication with patrons, staff, and community groups. This position will continue to work closely with City management, the Library Commission, public and private organizations, and citizen groups, library staff, and professional organizations to formulate policy, develop programs and implement projects to meet community needs. The City’s Library has an approximate staff of 100 employees with a $16 million budget.
THE IDEAL CANDIDATE
As the historic Central Library is restored, and new ways of looking at how information is obtained and how libraries will adapt, the City will require an optimistic and charismatic individual; a leader who believes in the mission of the library and can convey and excite the public about the opportunities that lie ahead. The ideal candidate must be a collaborative, dynamic and confident manager with excellent communication and interpersonal skills able to build solid business relationships and partnerships, have excellent public speaking skills, and can manage difficult political waters. The Director will be dedicated and committed to working with key stakeholders to ensure that the library embraces and addresses challenges and priorities while being a creative problem solver to continue the high quality of services that the City is known for.
The successful candidate should be comfortable working on a range of issues, have solid financial and budget management, and a proven track record implementing and seeing projects to completion. A spirit and entrepreneurial drive is ideal to ensure a wide array of multi-cultural events, diverse programs to meet the needs of all community members, and the capacity to manage a hardworking and dedicated staff through the changes, continually building teamwork and cohesion. This is a unique opportunity to create a legacy in the industry with this world class library system and to be an integral leader in the celebration and the ribbon cutting for the Central Library re-opening.
THE COMMUNITY
The City of Pasadena is located in the west foothills of the San Gabriel Mountains, approximately 10 miles from downtown Los Angeles. Incorporated in 1886, Pasadena is an ethnically and economically diverse and culturally rich community of residents who enjoy the City’s high quality of life and wide variety of services for virtually every age and lifestyle. With a population of approximately 140,000, Pasadena is nationally recognized as a destination City for employment, tourism, education, living, arts & entertainment, and innovation. Pasadena is often ranked among the nation’s “Top Ten” small- to mid-sized cities in many categories, most notably livability and quality of life. The City takes immense pride in maintaining its historic character and high standard of living while working toward a sustainable future with the right balance of commercial, residential, and retail development.
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2023/02/Pasadena-LD.pdf
To be considered, please electronically submit your resume, cover letter, and a list of five professional references (references will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/director-of-libraries/.
Resumes should reflect years and months of positions held, as well as size of staff and budgets you have managed.
For additional information, please contact:
Frank Rojas
Phone (510) 495-0448
Email: [email protected]
Website: https://koffassociates.com/
To learn more about the Pasadena Public Libraries & Information Service, go to: https://www.cityofpasadena.net/library/
City of Pasadena
ABOUT SHAPE
SHAPE is the real estate investment, development and management company leading some of the largest and most exciting projects in North America including The Amazing Brentwood and The City of Lougheed in Metro Vancouver. SHAPE manages over 5M sq.ft of commercial space, over 800 units of rental residential and over $1 Billion of development projects currently under construction.
Through our fully integrated platform, SHAPE specializes in complete neighbourhoods with a top-calibre mix of shops, restaurants, residences, entertainment, and a complete range of daily services with transit connected. With a thoughtful approach and continuous pursuit of innovation, we think differently to ensure our projects are relevant and dominant for the future of real estate.
CUSTOMER CARE: THE SHAPE DIFFERENCE
SHAPE is set apart by the superior experience we offer across all facets of our business. We mind the details, take a proactive approach, and constantly seek opportunities to provide an unmatched level of customer service. With thousands of homes being handed over in the coming years, the Customer Care team upholds and exceeds this high level of service for our valued Homeowners.
The Customer Care team ensures our residential purchasers are taken care of for much of the project cycle, from after-sales through to home handover and beyond. By providing a superior experience, this team increases customer satisfaction, builds brand equity, and impacts our projects’ value over the long term.
ABOUT THE ROLE
Customer Care Coordinators are the front-facing ambassadors of the SHAPE brand as well as work behind the scenes to deliver every element of our Customer Care program. They are the first point of contact for Homeowners to navigate and enjoy their new homeownership experience. To uphold the highest quality standards, they work with trades, suppliers, and other departments within the company.
To succeed in the role, Customer Care Coordinators must enjoy a challenge, think creatively, and provide an outstanding customer experience. They report directly to the Customer Care Director and work closely with SHAPE’s construction, development, sales and marketing, conveyance, and property management teams.
Primary Job Responsibilities
- Maintain the Customer Care Platform and be the first point of contact for Homeowners across all communication methods
- General and administrative duties and special projects as required by the Customer Care team
- Responsible for receiving, handling, and resolving Homeowner inquiries and providing general assistance to the Customer Care team
- Work alongside conveyancing to manage, prepare, and distribute Homeowner correspondence, completion, and key handover packages
- Coordinate and support Homeowner Orientations and Key Handovers
- Receive, track, and support invoice processing for timely payment of various services
- Collaborate with Customer Care and Marketing Departments to oversee operational needs
- Ensure that all processes and administrative procedures are followed consistently, completely, and accurately
- Prepare weekly reports for submitted deficiencies and progress updates
- Assist with the training of flex teams – ensuring all members have a thorough and detailed understanding of Customer Care processes, procedures, and expectations
Qualifications
Required Knowledge, Skills, and Abilities
- General knowledge of residential construction and presale
- General knowledge of the 2-5-10 Warranty and general home care is an asset
- A customer service personality with a firm but fair approach
- A team player, personable with a positive outlook on every situation
- Self-motivated, proactive, and adaptable with a strong willingness to learn and be challenged
- Outgoing, strong verbal and written communication skills
- Strong organizational and critical thinking skills
- Particular attention to detail and consistency
- Ability to work independently with minimum supervision
- Disciplined with time management, capable of working under pressure with multiple projects and tasks with simultaneous deadlines
- Ability to deal effectively with confrontational situations and maintain objectivity in public relations
- Strong administrative skillset with intermediate to advanced computer skills with Microsoft Office (Office 365), Adobe, and other Construction or Sales related software
- Flexibility in availability – may be required to work extended hours, weeknights, and/or weekends as necessary
Required Training and Experience
- 1-2 years’ work experience in warranty/customer service, real estate, property management or similar field; residential construction or sales background is preferred
- Relevant education (Certificate/Diploma/Degree) from a recognized institute is an asset
- Experience with administration and coordinating schedules
Working Conditions
Customer Care Coordinators may be required to travel to different sites when necessary and may be required to work the occasional weekend when necessary. The successful candidate may be required to be on the construction site (safety PPE will be provided).
Benefits
- Opportunity to represent some of the most significant real estate projects in Metro Vancouver (The Amazing Brentwood, The City of Lougheed, RC at CF Richmond Centre)
- Continuous growth and opportunity with a significant number of homes coming in the following years (over 18,000 homes currently anticipated)
- Join a best-in-class SHAPE team
- Personal and professional development within the company and the industry
- A competitive salary with performance bonuses
- Comprehensive benefits package
- A fun, collaborative, and autonomous work environment
SHAPE
GreatHorse is a family-owned, extremely high-end, private full-service country club located in Hampden, Massachusetts, near Springfield, Massachusetts, and Hartford, Connecticut. This premier property opened in June 2015 after an expansive rebuild of the golf course and the construction of a 30,000 sq. ft. clubhouse that sits high on a ridge facing west toward the Berkshires. The Club is open year-round and offers a robust social and athletic programming calendar. The par 72, 18-hole championship golf course designed by the notable golf course architect, Brian Silva, hosts approximately 10,000 rounds annually and features more than 200 bunkers and five sets of tees (4,953 yards to 7,522); the rating/slope is 77.8/140 from 7,522-yard tees. Golf amenities for club fitting and instruction include an indoor golf facility with two hitting bays equipped with TrackMan and Sam Putt Lab equipment, a three-season driving range with covered hitting bays and 13 short game bunkers, and a 10,000 sq. ft. putting green and short game practice area with three playable target greens and numerous bunkers. Additional club amenities include a tennis hut, tennis courts, platform tennis courts, an ice rink, a basketball court, an outdoor pool with cabanas, a fitness center, five guest rooms, private event space, spa service, concierge services, men’s and women’s locker rooms, and a veranda offering scenic views of the golf course and Berkshire mountains. Dining outlets include a main dining room, outdoor veranda, bar, and lounge area. Separate from the clubhouse is Starting Gate, a public events facility.
MEMBERSHIP SALES DIRECTOR
REPORTS TO: General Manager
BASIC FUNCTION:
The Membership Sales Director serves as the key Ambassador to GreatHorse with a full understanding and commitment to the Club’s culture and quality standards. They will be responsible for all aspects of membership sales and marketing to promote and position GreatHorse as a premier private country club in the Northeast. This position’s critical deliverable is maximizing member recruitment and sales through the strategic development and successful execution of sales and marketing efforts. Key responsibilities include developing, implementing, and supporting programs and activities designed to increase and retain membership at the Club. The Membership Sales Director is responsible for building and maintaining effective relationships with existing and prospective members, stakeholders, competitors, and community leaders in the surrounding area.
MAJOR DUTIES AND RESPONSIBILITIES:
- Develops and implements a specific, measurable sales plan to meet the Club’s membership goals.
- Serves as an Ambassador of the Club to members, prospects, and guests at the Club as well as industry events and community affairs.
- Updates and maintains all membership records.
- Develops a sustainable source of prospective members; identifies and recruits prospective members and cultivates referrals from existing members.
- Builds and maintains a robust and detailed database of prospective members and clients.
- Implements lead generation strategies (e.g., prospecting events, awareness functions, etc.) and develop targeted lead lists for outbound sales efforts.
- Develops and executes against the membership marketing budget in alignment with the Marketing Plan and the Club’s operating budget.
- Produces weekly and monthly activity and financial reports and reviews the results with the General Manager.
- Serves as the main source for all membership marketing collateral informational packets, applications, welcome kits, and promotional material.
- Conducts property tours for prospective members at the Club; entertains prospective members at the Club and off-site.
- Maintains and monitors the activity of an established competitive set of clubs, including membership levels, pricing, promotions, and product offerings.
- Identifies and analyzes key markets and opportunities for membership growth.
- Establishes relationships and member referral programs with local real estate agents to identify potential members in the community.
- Develops preliminary due diligence information on candidates.
- Plans their work schedule to be visible and readily accessible to members and guests at high visibility times. Welcomes new members; “meets and greets” all club members by name as practical during their visits the Club.
- Addresses and resolves member complaints and suggestions tactfully and promptly. Reports member infractions to the General Manager for necessary action.
- Develops ongoing dialogue and rapport with members through communication, including the monthly schedule of events, website, and email blasts, and addresses and resolves appropriate requests and inquiries.
- Participates in select community activities to represent and promote the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community.
- Consistently monitors and evaluates the effectiveness of the sales and marketing plans; utilizes information to make necessary adjustments to achieve goals and remain competitive in the marketplace.
- Contributes to content development and managing the Club’s multiple social media platforms.
CANDIDATE SPECIFICATIONS
The followings are the capabilities and attributes the Club is looking for in their next Membership Sales Director.
THE IDEAL CANDIDATE SHOULD HAVE THE FOLLOWING:
- College degree preferred or equivalent education and experience.
- A minimum of 3 years of experience in outside sales and marketing experience, preferably in the hospitality, private club, and/or golf industry.
- A professional career “track record” of achievement and relative employment stability – not a record of job movement every two to three years.
- Appreciation and understanding of the game of Golf.
- Excellent written and verbal social skills and excellent presentation.
- Excellent interpersonal skills – a gravitas and professional presence.
- A high degree of integrity to represent the best interest of the Club and its Members and to maintain the confidential nature of much of the information trafficked.
- Proficiency in, but not limited to, Microsoft® Office, email communication or CRM platforms, website content management systems, and club-related software platforms.
THE CANDIDATE SHOULD BE:
- Well-polished and enthusiastic with an aggressive track record of successfully developing a strategic marketing plan and an excellent track record of membership recruitment for a high-end property.
- A performance-oriented sales professional with a track record of achieving results against a sales plan with specific goals.
- Extremely well-organized with a strong ability to plan strategically, set priorities effectively, and delegate effectively with appropriate follow-up and oversight.
- Highly focused on delivering superior member experiences to members, guests, and prospects.
- An individual with an executive presence who has high personal, professional, moral, and ethical standards.
- Able to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision.
- Able to work flexible hours as required, including nights and weekends.
- Willing and able to travel as required to promote awareness of GreatHorse and to facilitate visits with prospective members.
CRITICAL SUCCESS FACTORS
The Membership Sales Director of The Great Horse is expected to make a positive impact in the following areas within the first year at the Club:
- Achieve a net gain of new members per year over the next five years as outlined in membership acquisition goals set by the General Manager.
- Developed and managed a robust pipeline and database of prospective members.
- Conducted an assessment and review of the Club’s competitive set; maintained and monitored the activity of competitors’ membership levels, pricing, promotions, and product offerings.
- Establish the awareness and positioning of GreatHorse as a premier private club in New England.
GreatHorse
On-Site Video Production Specialist – Midland, MI
What part will you play?
The Production Specialist role is to deliver on time, on budget, video projects. Coordination of the video project details from concept to creation through completion via Multimedia editors, Field Production, Creative Director, and Distribution Support Team.
What will you be doing?
- The Production Specialist II is the coordinator of project details between the client and the creative department.
- Working with the client, by having a great understanding of the projects, creative expectations, and communications necessary to accomplish the clients expected result.
- Ability to review and suggest creative strategy, ideas, and direction.
- Creating, Communicating and Tracking status of project, reinforce timelines and maintain client expectation set.
- Keeping creative team on task based on identified timelines for completion.
- Identify high priority projects and work to integrate priority to satisfy client requests.
- The Production Specialist will have the ability to research or request research from team members in support of client project for background, and development of storyboards and scripts.
- Create and maintain a great working relationship with clients; update them proactively on projects.
- Know where and how to get a video project completed; have a complete understanding of production workflow and work within the process to complete projects on time.
- Scheduling resources to include coordinating client requests and production crew schedules; in house and freelance, through appropriate scheduling channels.
- The Production Specialist will have the ability to efficiently log video footage, search for footage and photos for projects, and also search for in-house voice over talent as well as outside talent for freelance positions.
- Provide complete estimates, budgeting information and maintain client communications and approvals for all projects.
- Other duties assigned as needed
What do we require from you?
Education/Certifications:
- 3-5 years’ experience in customer service arena, preferably in a corporate environment as well as project management.
Required Skills:
- Agency Experience and/or Video Broadcast or Events Experience desired.
- This position requires an understanding of department technology and service offerings; business and office procedures; and the ability to adhere to documented policies and procedures.
- Must be computer literate with experience using Microsoft Office, Outlook and database software.
- Must have the ability to multitask, with attention to detail.
- Must be able to think on your feet, make decisions on your own and must be motivated.
- The candidate must be a self-starter, someone who is able to work with a group as well as individually, in a corporate environment.
- Effective and efficient quality of work is required.
- This position also may expose the individual to a great deal of confidential information. It is important the individual understands the importance of being discreet.
Physical Requirements:
- Ability to lift up to 25lbs on occasion
- This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- The work environment is generally moderate in noise (inter-office conversations and computers/printers).
- The role requires assisting in the setup of studio equipment, cameras and other video production gear.
To learn more about becoming part of the Diversified team, visit us at https://diversifiedus.com/about/careers/ or email us at [email protected].
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at 800.811.2771.
Diversified.
This is not a remote position. Under the direct supervision of the exhibit services manager this position provides high-level administrative support to service internal and external customers in the delivery of Czarnowski’s exhibit services. This individual must possess exceptional organizational and time management skills. Attention to detail is a must along with, data entry, strong multi-talking, and being able to manage a large workload. Independent judgment is required to plan, prioritize, and organize diversified workload.
Roles & Responsibilities
- Generate new show codes and project numbers for the West Coast region.
- Data entry into our internal systems
- Responsible for opening all new field services, shop, shipments, proposals, subcontracted, graphics, and portable jobs for Czarnowski using multiple data systems.
- Actively fill in for the West Coast Field Manager and assume responsibilities when she/he is out of the office.
- Responsible to communicate and coordinate with all Field Service departments in Czarnowski across the country.
- Organizes and prioritizes large volumes of information and data.
- Reconciling install and dismantle expenses.
Skills, Knowledge, Education & Experience
- This job operates in a professional office environment.
- 1 year of experience in the trade show industry or similar field preferred but not required.
- Immediate to advanced computer literacy, including experience in Excel and Microsoft office.
- Ability to work well with others under deadline situations and respond to changes in priorities.
- Strong written and verbal communication skills along with great organizational skills.
- Ability to work independently, take initiative, set priorities and see a project through to completion.
- Strong service orientation.
#CB
Czarnowski Collective
The Creative Director for USC Aiken is responsible for elevating and bringing USC Aiken’s brand vision to life through unique and aspirational creative executions that build brand awareness of the university and celebrate its stories. Reporting to the Vice Chancellor of Marketing and Communication, the Creative Director ideates, designs and produces digital and print materials, moving them from concept to completion. This position works with a variety of constituents including academic departments, university divisions, Office of the Chancellor, donor prospects and alumni. Master’s degree and 4 years professional experience related to the development and dissemination of informational material, or Bachelor’s degree and 5 years related experience. Degree related to graphic design, experience working in graphic design required. The Creative Director is a seasoned designer with a proven track record of creative, inspiring work in digital and print mediums, deadline oriented, and significant experience in brand management. Requires the ability to constantly prioritize and meet deadlines in a high demand environment and ability to work extended hours until the job is complete. Preferred requirements include: Prior experience building and managing visual identity and brand architecture and assets in a university setting; Experience directing and/or managing creative professionals and processes; and/or Familiarity with photography, video and other visual media. Apply online at: https://uscjobs.sc.edu/postings/141600. Application deadline: March 27, 2023. Women and minorities are encouraged to apply. USC Aiken is an AA/EOE.
University of South Carolina Aiken
Job Title: Creative Director, Diversity and Inclusion
Client Location: San Francisco, CA
Pay Rate: $130,000-145,000, plus benefits (paid salary hourly equivalent)
Hours: Full-time
Duration: 12+ Month Contract
Our client is looking for a talented lead who has extensive experience in creative ideation for Social Media platforms, thinks outside of the box, and has a solid understanding and experience with Diversity Equality and Inclusion Social Media campaigns. This person must have the ability to work in a fast-paced environment, ideate spontaneously and translate ideas and abstract concepts into visual materials that support the brand. The position requires a strong conceptual design and content background, within an advertising agency. The position would require the candidate to clearly communicate these ideas to cross-functional partners.
*California/PST timezone preferred. Experience working with Diversity Equality and Inclusion campaigns is required.
Creative Responsibilities:
- Creative direction, Social Media campaign conception and development
- Execute creative and marketing initiatives while championing unique character of specific customer focus area
- Translate strategic and conceptual direction in working creative assets to be leveraged across different social media channels
- Explore trends and competitive landscape and incorporate appropriate use of color, type, tone and editorial style in digital design standards
- Participate in productive brainstorming sessions that result in concrete ideas for execution
- Design and deliver strategic creative initiatives, targeting business objective(s) while ensuring compliance with brand standards and timeline requirements
- Assist in reviews, approvals and communications to design and production teams regarding versions and extensions of strategic concepts to ensure projects are delivered with brand compliance
- Oversee the work of designers and art directors while ensuring compliance with brand standards and timeline requirements
Qualifications:
- Bachelor of Fine Arts degree required with emphasis on interactive design, graphic design or communications
- Conceptual design/ideation for Social Media platforms (TikTok, YouTube and more) is a must
- Experience working with Diversity Equality and Inclusion campaigns is required
- Experience working as a Creative Lead at an advertising agency
- Retail/ecommerce background preferred
- Superior knowledge of Adobe Creative Suite
10+ years of interactive design experience in:
- Developing digital designs, concepts and templates
- Collaborating with design and editorial teams
- Communicating with business partners
- Strong communication and people skills
- Ability to react quickly and be comfortable working in a fast-paced environment
- Strong project and time-management skills – able to balance and prioritize project workload and adjust to shifting business needs/priorities
- Excellent design sense and ability to articulate design concepts to business partners and design team
- Presentation abilities – able to communicate design concepts clearly and effectively
- Understanding of components, cycle times, production and distribution requirements of Social and digital creative deliverables
Aquent Talent
The ideal candidate will own the entire production process. They will strategize with other internal teams to ensure operational excellence. The will also run quality assessment to ensure customer satisfaction.
Responsibilities
- Manage and evaluate entire production process
- Contribute to production planning and budgeting
- Lead and monitor quality assessments to ensure customer satisfaction
- Maintain a safe production environment
- Coordinate with key internal and external production stakeholders
Qualifications
- Bachelor’s degree or equivalent experience
- 2+ years of production experience
- Strong organizational and managerial skills
ASM Global
In 2010, we started making sun care products to protect ourselves, our families, and our friends from the damaging rays of the sun. Since then, we’ve grown and expanded into haircare, skincare, and lip care products, and even launched Baby Bum, our rad plant-based baby skincare line. Along the way, we’ve been building an amazing, like-minded global community of friends that encourage us and help us be better. Today, we are looking for a few more talented and passionate people to join our crew – not for the money or the awesome location to live and work, but for the opportunity to change the world a little with us.
Summary:
Based in Encinitas, CA, and reporting to the Director of People & Culture Talent Management & Office, this role brings administrative support and impacts in areas like recruiting, onboarding, offboarding, compliance, and the talent lifecycle. You will interact with various managers across our business’s core functions in this role. You are up to date with recruiting strategies, networking, sourcing, and screening and are a stickler for keeping all processes moving efficiently.
Ultimately, you will help keep our hiring, onboarding, offboarding, and talent lifecycle processes running smoothly, ensuring talent is a top priority. Creating an authentic experience for both the applicant and hiring manager.
Essential Duties and Responsibilities:
- Implement the complete recruitment process, including job description review, interview, feedback, and final candidate selection process – organizing candidate data
- Support the interview process and coordination, including leading in-take meetings with the interview panel, coordinating interviews, and arranging travel as necessary.
- Effectively support in multiple roles and candidates across functions
- In partnership with the Director of PXC Talent Management & Office, work strategically with Hiring Managers to make decisions, evaluate talent, and recommend candidates for their skill set and cultural contribution
- Build a pipeline of top passive talent through researching, sourcing, and networking
- Be the evangelist for our culture and mission and represent the company with integrity and professionalism
- Be obsessive about a fantastic candidate experience
- Stay informed of relevant news in the CPG space and recruitment trends
- Be creative in utilizing different sourcing channels, including social media, LinkedIn + offline events
- Work with the internal partners to bring the LI Lifestyle page to life, using LI to its fullest potential
- Support the Director of PXC Talent Management & Office in extending job offers to the selected candidates.
- Assist in facilitating the new hires’ onboarding experience, including owning Asana Onboarding Calendar and Logistics.
- Support the lifecycle of onboarding and offboarding
- Support the Director of PXC Talent Management & Office with the new employee throughout their time in Sun Bum University to ensure they successfully complete each stage of the program.
- Provide ongoing support to the Director of PXC Talent Management & Office with Lattice and other systems that help us facilitate our Performance Management process.
- Provide ongoing support in executing the internal L&D calendar.
- Be the content expert on the online learning platform, Skillsoft/Percipio
- Support PXC Sr Manager, Payroll & Benefits with compliance activities, including I-9, safety training, and maintaining the employee policies and procedures handbook.
- Other duties as reasonably required.
Required Skills / Experience / Competencies:
- 3-5 years of experience in Talent Acquisition and/or HR (recruiting, onboarding, etc…)
- Full-life cycle recruiting experience and driving strategy for an in-house recruiting function
- Proficient in using LinkedIn and other applicant tracking systems
- Proficient in Word, Excel, and PowerPoint and able to edit PDFs
- Excellent verbal and written skills
- Proven ability to collaborate with people across all levels and functional areas
- Experience in a scaling, mission-based, entrepreneurial environment is a plus.
- Experience with performance review platforms, like Lattice and Skillsoft/Percipio, is a plus.
Preferred Skills / Experience / Competencies:
- PHR is a plus
- BA in HR is a plus
- Must be highly organized and able to work under moving deadlines while managing multiple key initiatives simultaneously
- Strong, positive, and clear written and verbal communication
- You are adept at influencing and driving change within an organization.
- Ability to anticipate needs and innovate in a changing and fast-paced environment
- Innovative capabilities for spreading employer brand voice via platforms such as LinkedIn, Glassdoor, and career pages
- Ability to exercise extreme diplomacy, sensitivity, empathy, and confidentiality
- Skillset to drive open and honest communication.
- A keen sense of humor and grace under pressure – highly appreciated!
$57,000-$76,000 is the salary range for this position. It represents a portion of the overall package, and there is flexibility based on the candidate’s qualifications.
Sun Bum