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  • Washington

If you’re looking to make an impact on climate change, look no further.

Climate-based disasters already cost the US billions in property damage each year and impact the quality of life of many Americans. Without the right policies and investments to mitigate and adapt to climate change these problems will only get worse.

Our mission at First Street Foundation is to make climate risk data accessible, easy to understand and actionable for individuals, governments, and industry.

First Street started seven years ago working with the world’s leading climate scientists to create groundbreaking, climate-adjusted models for Flood, Wildfire, Extreme Heat, and Hurricane Wind. Our models are sensitive down to the local property and building structure.

Our models are used by federal government agencies like Fannie Mae, the Federal Housing Finance Agency, the U.S. Departments of Treasury, the Department of Commerce, and others in their assessment of climate risk to the U.S. economy.

While we work with the top federal agencies and banks, we also ensure every American homeowner, home buyer, real estate agent, business, and community has access to these models through Risk Factor (riskfactor.com) and integrations with sites like Redfin and Realtor.com.

As a non-profit, we have a unique ability to always put our mission first. To fund our mission we’ve begun licensing our data to the government, institutions, companies, and individuals with amazing success.

The Role

We are hiring an experienced Marketing Manager to own the brand and marketing efforts for First Street Foundation,our parent brand and Risk Factor our product. You must have the right mix of marketing skills and knowhow to help us drive our data sales and subscriptions to the next level by delivering the right message, with the right offers to the right individuals. To be truly successful in the role you will be a creative, curious, analytics driven person who is interested in learning about and communicating the science behind our models and the data and insights they create.

You’ll report to the chief product officer (CPO) and work closely with our SEO content marketing specialist, product team, CEO, Head of Business Development, and director of analytics.

Key Responsibilities:

  • Develop and implement digital marketing strategies (owned, earned, and paid) to drive qualified traffic and subsequent subscriptions from identified segments.
  • Own the content creation process for landing pages and email campaigns from ideation to production to promotion
  • Analyze the effectiveness of marketing campaigns and adjust strategies accordingly.
  • Ensure consistency in brand messaging and visual identity across all marketing channels.
  • Conduct market research to understand our target audience, create representative personas, and build campaigns and promotions aimed at this group of potential members.
  • Own and execute our event strategy to ensure we have a presence as critical industry events

This role is open to Seattle-based or NYC-based candidates. You’ll be expected to work from our Seattle or Brooklyn office three days a week.

Skills Needed:

  • Proven experience in marketing leadership experience at smaller companies with a clear track record of increasing sales
  • Strong knowledge of digital B2B marketing channels, including email marketing. Knowledge and proven experience of owned, earned, and paid marketing campaigns.
  • Ability to think creatively and strategically
  • Strong writing, copyediting and proofreading skills
  • Strong analytical and problem-solving skills
  • A deep passion for climate change

Compensation & Benefits

  • Competitive salary commensurate with experience
  • Bi-annual bonus of up to 20% of salary
  • Medical, dental and vision plans
  • Voluntary 401K plan and life insurance
  • Generous paid time off, holidays and sick leave
  • 12 weeks of fully paid parental leave
  • Professional development budget
  • Tech startup environment and a new (dog-friendly) office space filled with cold brew and snacks
  • Working on the world’s biggest issue with other passionate professionals

Our Values

  • Passion: We are driven by our shared goal to fight climate change
  • Inclusion: We believe the best decisions consider many points of view
  • Impact: We only focus on things that move the needle
  • Urgency: We move quickly because the world depends on it
  • Integrity: We use open science and operate transparently
  • Positivity: We are optimistic and enthusiastic in all that we do

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

First Street Foundation

Summary

The Client Manager II applies experience and critical thinking skills to anticipate client needs. The Client Manager II demonstrates an ability to understand and articulate expanded and/or alternative methods of managing the clients benefit programs, to include current trends such as consumer driven healthcare, alternative funding arrangements, and health & productivity management. Introduce plans designed to support the clients’ organizational strategic initiatives and make recommendations accordingly based on client feedback/interest level.

Essential Duties & Responsibilities

  • Actively participate in initial strategy meeting with the client to develop the broad outline of the strategy as expressed by the Client Executive.
  • Acting in the capacity of the project manager, further refine strategy with the client’s input and as carrier data/feedback is received.
  • Develop marketing strategy for clients based on their needs, history and a strong knowledge built over time regarding carriers which can provide the best possible benefit designs and premiums.
  • Negotiate with carriers on client’s behalf, drawing on knowledge of the client’s historical trends, claims history and making judicious use of internal underwriting expertise to question carrier rate decisions.
  • Manage the client’s annual timeline to include the renewal and Open Enrollment process.
  • Actively participate in, and frequently lead, the strategic planning and renewal meetings to learn client needs, challenges and concerns.
  • Orchestrate the installation of benefit package(s) to include managing multiple vendor and carrier communications simultaneously, resolving systems compatibility and the resolution of issues.
  • Create the strategy and branding under which the benefit package will be presented to the client’s workforce to include the key areas of focus to be messaged during Open Enrollment meetings and in plan specific communications.
  • Develop the client’s Open Enrollment communication campaign in a manner that creates understanding and value of the benefits programs while enriching employees to be knowledgeable healthcare consumers.
  • Develop analytical, customer service and communication skills needed to perform as a Client Executive.
  • Manage the book with minimal supervision from the Client Executive to include tracking renewal dates and following up with the team throughout the renewal process, instructing the team to begin gathering necessary renewal information and update presentations.
  • Present to Client Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
  • Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
  • Keep Client Executive apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive to develop possible resolutions and proactive solutions to avoid continued or future problems.
  • Through regular, daily interaction with and observation of the service team, assess the skills and knowledge of service team member(s) and recommend formal training and developmental opportunities needed to grow their abilities.
  • Based on knowledge of team member(s) skills and abilities, delegate tasks as appropriate.
  • Responsible for ensuring project is on time and deadlines are being met.
  • Ensure good file maintenance with documentation of account issues and maintenance of the Agency Management System.
  • Establish and consistently maintain effective and positive working relationships with internal associates and clients.

Education and/or Experience

  • Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 – 7 years of experience servicing group health and benefits sales or service at a brokerage or carrier. At a minimum, 3 of these years must be at a brokerage servicing large client groups (50+ lives).
  • A successful work history of strong client service skill with progressively greater levels of responsibility is required.
  • Bachelor degree strongly preferred.
  • Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
  • Strong knowledge of employee health insurance carriers, their strengths and weaknesses, and plan design features as well as the factors which affect cost and plan design.
  • Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
  • Maintain a valid driver’s license and dependable transportation.
  • Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

  • Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.
  • Work is performed in a typical interior/office work environment.
  • Travel to client sites is required. Travel is usually within driving distance of the office, but on regular occasions will require a 2 – 3 night stay out of town.
  • Extended work hours (10 – 12 hrs/day) required on occasion during peak workload periods and to participate in networking and industry functions that begin before the workday, and may extend into the evening.

The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: https://marshmma.com/careers.

Marsh McLennan Agency

Overview

The Director, Digital Customer Experience will direct and manage strategies and operations to maximize the ROI across digital channels. Generally, is responsible for collaborating to manage all aspects of the eCommerce business including, business planning, optimization of the website experience to drive conversion, margin dollars and new customers, and the successful release of new website functionality. This role will oversee day to day, direct-to-consumer operations management to ensure executional excellence and seamless integration with creative, merchandising, order fulfillment, customer service, and marketing teams.

Job Responsibilities

Core Accountabilities:

  • Oversee the creation of the eCommerce strategy integrating innovative solutions to achieve aggressive online growth plans including omni-channel initiatives.
  • Design and maintain a roadmap of website enhancements to drive incremental business results and improved customer experience.
  • Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners.
  • Lead personalization and A/B testing in partnership with Creative and outside vendors to optimize promotions and user experience across all platforms such as, but not limited to, desktop, mobile web, and mobile app platforms.
  • Provide strategic direction regarding user experience, content and search to internal and/or external business partners.
  • Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into current and future eCommerce projects.
  • Effectively lead a team in a fast-paced environment including setting structure and priorities in order for the work requests from multiple areas to be managed and executed according to merchandising/marketing calendar.
  • Create and foster a collaborative approach to working with merchandising, creative and digital marketing team to achieve timely, efficient and seamless execution of the current and future priorities of the business.
  • Understand and anticipate technological advances responding in appropriate ways for the business to successfully navigate opportunities.
  • Managing the relationships between business partners and cross functional partners, including communication, prioritization, coordination, and allocation of resources.
  • Managing vendor relationships and contracts including evaluating alternative solutions to enhance current and future business objectives.
  • Lead, inspire, and manage the eCommerce team promoting productive behaviors to effectively take people and the organization through change.

Qualifications

Ledership Expectations:

  • Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
  • Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
  • Serve as an Eddie Bauer advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent that delivers performance excellence.
  • As a manager, serve as a leader of company culture, norms, and conduct.
  • Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Education/Experience Required:

  • Bachelor’s degree required
  • 10-15 years of B2C retail and eCommerce experience required
  • Extensive knowledge of eCommerce technology landscape and partner networks
  • Demonstrated strong business judgment and decision-making skills with the ability to identify, prioritize, and articulate highest impact initiatives
  • eCommerce experience in a highly dynamic environment
  • Proven leadership of large eCommerce projects
  • Outstanding analytical skills with strong experience interpreting test results and drawing conclusions
  • Proven ability to influence technical teams, business partners, leadership, and vendor partners
  • Excellent written/verbal communication skills
  • Oracle ATG preferred

Requirements & EEO Statement

The salary range for this position is $150,000 to $200,000 annually. Pay is based on several factors, including but not limited to position offered and work experience. In addition to your salary, SPARC Group, and its affiliated brands, offers a benefits package, including 401(k) plan, overtime pay, flexible work schedule and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found in the Benefits Guide that is available from our Human Resources Department.

SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”).
Eddie Bauer

Job description:

Our client is a leading manufacturer and distributor of custom-building materials and needs an CSR/Inside Sales Manager. You will be a crucial role in ensuring customer satisfaction while maintaining a high level of service quality for the organization. They are looking for someone who has a great proven track record of success, a great attitude and is excited for a great career

opportunity.

Responsibilities:

1. Oversee and lead a team of customer service representatives, providing guidance, coaching, and support to ensure the team delivers exceptional customer service.

2. Monitor customer feedback and address any issues or complaints promptly and effectively.

3. Develop and implement strategies to increase revenue from current accounts by upselling and introducing new products to customers.

4. Establish and maintain service standards, policies, and procedures to ensure consistent delivery of high-quality service.

5. Conduct performance evaluations and provide feedback and guidance for improvement.

6. Identify and implement process improvements to enhance overall efficiency.

7. Collaborate with other departments to ensure seamless coordination and alignment of customer service efforts with organizational goals and objectives.

8. Assist Regional VP in various projects.

Qualifications:

1. Three plus years of experience in a leadership or supervisory capacity in a customer service or inside sales role.

2. Excellent verbal and written communication skills are essential.

3. Strong leadership and people management skills are necessary to motivate and inspire the team, resolve conflicts, and drive performance.

4. Possess strong problem-solving and decision-making abilities to address customer issues, analyze data, and implement effective solutions.

5. The ability to adapt to changing customer needs, priorities, and business requirements is crucial.

6. Familiarity with customer service software and CRM systems for managing and optimizing customer service operations and working with other departments.

7. Background in building materials, construction, or manufacturing is required.

Compensation & Benefits:

  • Salary: $90,000.00 – $95,000.00 per year + bonus
  • 401(k) & 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

West Coast Careers

A rapidly scaling renewable energy start-up is seeking a FULLY REMOTE Marketing Program Manager to join their team! This position will play a key role in driving the success of marketing initiatives by overseeing and managing various marketing programs, campaigns, media channels, and analytics.

Location: Fully Remote

Job Type: 6-month contract to hire

You will receive:

  • Hourly or salaried + PTO (based upon need) compensation, paid weekly.
  • Full benefits, including Health, Vision, Dental, 401K, 401k Match, etc.

Responsibilities:

Program Management:

  • Develop and manage marketing programs, campaigns, and initiatives to drive brand awareness, lead generation, and customer acquisition.
  • Collaborate with cross-functional teams, including creative, content, digital marketing, and sales, to align program objectives, strategies, and execution plans.
  • Establish program timelines, milestones, and deliverables, ensuring on-time and successful program implementation.

Campaign Development and Execution:

  • Develop comprehensive marketing campaigns across various channels, including digital, social media, email, events, and traditional media, to drive brand positioning and achieve marketing objectives.
  • Work closely with the creative team to develop compelling campaign messaging, visuals, and content that resonate with the target audience.
  • Oversee campaign execution, monitor performance, and make data-driven adjustments to optimize campaign effectiveness.

Media Planning and Management:

  • Conduct market research and analysis to identify target audience segments and select appropriate media channels for effective campaign distribution.
  • Manage media planning, budget allocation, and negotiation with media partners to maximize reach, frequency, and ROI.
  • Monitor media performance, analyze campaign metrics, and provide insights and recommendations for future media strategies.

Analytics and Reporting:

  • Develop and implement analytics frameworks and measurement plans to track and report on key marketing metrics, such as campaign performance, website traffic, lead generation, and conversion rates.
  • Analyze data, generate reports, and present actionable insights to stakeholders to optimize marketing programs and improve overall marketing effectiveness.
  • Utilize marketing automation tools, CRM systems, and other analytics platforms to gather data and provide data-driven recommendations for program optimization.

Stakeholder Management:

  • Collaborate with internal stakeholders, including product managers, sales teams, and executives, to understand business goals, gather requirements, and align marketing programs with overall business objectives.
  • Build and maintain relationships with external partners, agencies, and vendors to ensure seamless execution of marketing programs.

Qualifications:

  • Bachelor’s degree in Marketing, Business, or a related field. Master’s degree is a plus.
  • 6+ years of experience in marketing program management, campaign development, and execution in a B2B or B2C environment.
  • Strong understanding of marketing principles, methodologies, and best practices.
  • Proficient in using marketing analytics tools and platforms to track and measure campaign performance and provide actionable insights.
  • Excellent project management skills with the ability to manage multiple programs, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills with the ability to leverage data to make informed decisions.

Eliassen Group

Job Title: Senior Program Manager, Monetization

Job Type: Full-time

Location: Remote

*Cannot provide visa sponsorships of visa transfers

JOB DESCRIPTION

The Senior PM, Monetization, is a critical role as they will be responsible for ensuring the business goals and needs of Sales, AdTech, Loyalty, and other revenue-generating arms of the business are executed through Product Engineering. The SPM, Monetization will take a data-driven approach to monetization to ensure that the company’s revenue generation efforts are focused on the areas with the most growth potential. The SPM for Monetization is responsible for working closely with the Product and Engineering teams to identify opportunities for monetization within new and existing products. By leveraging their knowledge of monetization models, ad technology and techniques, they will help guide the development of products designed to generate revenue from the outset.

Key Responsibilities:

  • Develop and implement monetization strategies for the digital media platforms, including websites, mobile apps, email and OTT/CTV
  • Analyze market trends, consumer behavior, and industry best practices to identify new revenue opportunities and improve existing monetization strategies
  • Work closely with cross-functional teams, including sales, engineering, content, and design, to ensure alignment and execution of monetization strategies
  • Manage relationships with third-party vendors and partners, including ad networks and data providers
  • Continuously monitor and optimize performance metrics, including revenue, ad impression, and user engagement, to maximize revenue and profitability
  • Stay up-to-date on industry developments, regulations, and standards related to monetization, and ensure compliance with applicable laws and policies

Qualifications:

  • Bachelor’s degree in business, marketing, or related field; MBA or equivalent experience preferred
  • 7+ years of product management experience, with a focus on digital media monetization and advertising
  • Demonstrated success in developing and executing monetization strategies that drive revenue growth and user engagement
  • Strong analytical skills, with the ability to analyze complex data sets and translate insights into actionable recommendations
  • Excellent communication and collaboration skills, with the ability to work effectively across teams and communicate with stakeholders at all levels
  • Experience working with third-party vendors, including ad networks and data providers
  • Knowledge of industry trends, regulations, and standards related to digital media monetization and advertising
  • Strong familiarity with JIRA is a plus

If you are a highly motivated and experienced Product Manager with a passion for driving revenue growth and user engagement in the digital media industry, we encourage you to apply for this exciting opportunity.

The base salary compensation range for this role is $165,000 to $175,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, and parental leave.

iMatch Technical Services

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Monu Karwasara at email address [email protected] can be reached on # 630-576-1932.

We have Contractrole for Partner Strategy & Program Marketing Manager for our client Redmond WA. Please let me know if you or any of your friends would be interested in this position.

Position Details:

Partner Strategy & Program Marketing Manager-Redmond, WA

Location : Redmond, WA

Project Duration : 1Year contract

Job Description :

Years of Experience Required – 3-5 years

  • Degrees or certifications required – PowerBI certification, data analytics
  • Disqualifiers – n/a
  • Best vs. Average – worked with msft before, pull data sources together, publish data sets and dashboards
  • Performance indicators – deadlines and quality of work

Top skills:

  • Data analytics| 3-5
  • Excel| 3-5
  • SQL | 2-5
  • PowerPlatforms 3-5

Experience requirements:

  • 3~5 year expertise in data analysis and reporting
  • In depth knowledge of
  • PowerBI & Excel analytics
  • Experience working on data cubes and data sources like MSXinsights, GPS insights

+2 year experience in program management and communications

GPS Modern work Program manager responsibilities:

  • Be the data steward for MW programs including ensuring data quality standards, compliance and associated business rules
  • Creating and maintain PBI dashboards to report on partner and program progress including JS partner performance data
  • Managing and tracking workstreams to milestones and overall timeline for key projects
  • Refresh and Provide data sets to stakeholder team
  • Managing MW PMA communities
  • Project managing MW PMA community workstreams
  • Managing SharePoint and Teams sites
  • Monitoring risks and issues
  • Support team on critical projects & tasks
  • Driving v-team meetings with key stakeholders
  • Program documentation and optimization

Generis Tek Inc

About First Street Foundation

If you’re looking to make an impact on climate change, look no further.

Climate-based disasters already cost the US billions in property damage each year and impact the quality of life of many Americans. Without the right policies and investments to mitigate and adapt to climate change these problems will only get worse.

Our mission at First Street Foundation is to make climate risk data accessible, easy to understand and actionable for individuals, governments, and industry.

First Street started seven years ago working with the world’s leading climate scientists to create groundbreaking, climate-adjusted models for Flood, Wildfire, Extreme Heat, and Hurricane Wind. Our models are sensitive down to the local property and building structure.

Our models are used by federal government agencies like Fannie Mae, the Federal Housing Finance Agency, the U.S. Departments of Treasury, the Department of Commerce, the Federal Reserve Banks, and others in their assessment of climate risk to the U.S. economy.

While we work with the top federal agencies and banks, we also ensure every American homeowner, home buyer, real estate agent, business, and community has access to these models through Risk Factor (riskfactor.com) and integrations with sites like Redfin and Realtor.com.

As a non-profit, we have a unique ability to always put our mission first. To fund our mission we’ve begun licensing our data to the government, institutions, companies, and individuals with amazing success.

Mid to Sr. Product Manager

We are seeking a talented and motivated Product Manager to join our team as we enhance user engagement and sales for Risk Factor. Risk Factor is a leading platform that provides customers with a comprehensive view of climate-based risks for flood, wildfires, hurricane winds, and extreme heat. Our mission is to scale our impact by making our models and website more accessible, actionable, and valuable to both professionals and consumers.

Role and Responsibilities: As the Product Manager, you will play a crucial role in driving the success of our platform. Reporting directly to the Chief Product Officer, you will collaborate closely with a dedicated design partner and a team of 4-5 engineers.

Your responsibilities will include:

  1. Driving sales and customer engagement on Risk Factor, utilizing strategies and tactics to enhance user experience, conversion, and retention.
  2. Conducting user research through platforms like usertesting.com and customer calls to gain insights that inform our product investments.
  3. Contributing to the development of our product roadmap, ensuring alignment with our business goals and customer needs.
  4. Streamlining our product development processes to improve efficiency and time-to-market.
  5. Defining and analyzing metrics to assess the success of our products and using data-driven insights to make informed decisions.
  6. Cultivating a positive team culture that fosters long-term job satisfaction and growth.

Requirements:

To excel in this role, we expect you to possess the following qualifications:

  1. Minimum of 3 years of professional product management experience. 5+ preferred
  2. At least 1 year of experience working on consumer-facing products. Bonus points for experience in software for real estate.
  3. Strong sense of curiosity and ownership for everything you ship, demonstrating a passion for delivering exceptional products.
  4. Solid product instincts with a deep understanding of user experience design and the ability to incorporate user empathy into product development.
  5. Strong analytical skills, including experience in setting, monitoring, and improving key product metrics.
  6. Excellent oral and written communication skills, allowing you to effectively collaborate with cross-functional teams and stakeholders.
  7. Ability to work for our Seattle office three days a week

Location and Work Environment:

This position is based in Seattle, and we are seeking candidates who can work from our workspace on Capitol Hill three days a week. You will have the opportunity to work closely with our Chief Product Officer, who brings over 15 years of product management experience at Redfin and Microsoft and has mentored numerous product managers throughout their careers.

Join our team and be part of an exciting journey as we revolutionize the way people understand and manage climate-based risks.

First Street Foundation

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

  • Maintain an accurate record of work in progress across internal creative and agency teams.
  • Proven success as a Digital Asset Manager or similar in a creative production environment
  • Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
  • Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
  • Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
  • Input creative Jira tickets and manage the requests against sprint process.
  • Provide daily, full-traffic management of internal creative teams.
  • Provide daily workflow for Global agency approvals.
  • Be the conduit for communication across teams to ensure efficient workflow.
  • Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
  • Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
  • Escalate roadblocks to management as necessary.
  • Ensure that all pieces of the request are delivered within the expected timeframe.
  • Keep tickets updated to include the most accurate information.
  • Ensure creative outputs are aligned to briefs.
  • Ensure final deliverables are archived within a database.

Requirements:

  • 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
  • Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
  • Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
  • Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
  • Familiarity with managing large scale projects using JIRA and Confluence
  • Experience working with technical teams.
  • Able to prioritize varying demands and multitask as needed.
  • Excellent organizational skills with very high attention to detail
  • Exceptional interpersonal and communication skills
  • Self-motivated. Able to work independently with minimal supervision.
  • Experience working in a fast-paced, deadline-driven organization.
  • Highly tech literate, should be able to master software and tools quickly.
  • Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

Our client is looking for a Product Manager to join the Product Adoption team. This will be a 6 month contract opportunity, and will be hybrid in Seattle. Onsite 1 day per week.

What you’ll do

The Product Marketing team is looking for a Product Adoption Manager to strategize and execute on one of our client’s key initiatives – increasing adoption and use across our client’s entire suite of solutions and features. In this role, you will build the adoption strategy for a set of core features and solutions, and develop a multi-channel adoption experience that enables customers to easily use and expand their use of our eSignature product. You will have a deep understanding of the product experience and partner closely with product, product experience (UX), marketing, data science, and customer success to deliver a measurable, impactful, cohesive and frictionless adoption experience. You will mobilize resources across the organization to build in-product, email, & other channel experiences to help users quickly adopt our expanded feature set. This role will require strategic thinking, creativity, data-driven curiosity and ability to work across all levels of the organization to champion and influence the adoption strategy.

Responsibilities

● Gain and document a deep understanding of the feature experience including identifying customer’s needs to adopt and points of friction through journey mapping, data analysis, product research and interviews.

● Partner with the product team to inform the product road map and experiences that allow customers to easily adopt the product solutions.

● Define and leverage product usage and behavior data to mobilize resources to build personalized, multi-channel engagements both in and out of product to help customers onboard and use our client’s solutions and features

● Drive supporting content creation for customers on product features guiding them how to use the feature set as part of their workstream to deliver their key business outcomes.

● Measure and report on program impact

● Present to cross-functional partners and leadership team on adoption program and trends

What you Bring

● 5-7 years experience in B2B marketing or experience, preferably at a technology or software company with direct experience building marketing strategies that yield successful results

● Strong understanding of effective marketing channels, both online and offline

● Excellence in building cross-functional relationships, with a proven ability to influence across all levels of the organization including executive leadership.

● Metric-driven mindset with strong analytical skills and a passion for data-driven decision-making

● Organized, detail-oriented and proactive “self-starter” with ability to multi-task and prioritize in a fast-paced and dynamic work environment

● Excellent verbal and communication skills

● Bachelor’s Degree

Robert Half

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