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Growing commercial real estate company seeking a Marketing Manager.
The Marketing Manager leads the implementation of the property’s marketing strategy to drive traffic, sales and NOI growth. Our ideal candidate will have marketing/events experience, as well as the desire & imagination to positively impact the customer experience and help shape the future of retail.
Job Title: MARKETING MANAGER
Department: Asset Management
Position Summary: The Marketing Manager provides the planning and leadership for marketing for local mall – a community hub for shopping, dining and entertainment. The position oversees the day-to-day marketing of the property, reporting to the General Manager and working closely with and indirectly reporting to the SVP Marketing for corporate strategies and programs developed in order to drive traffic/sales and NOI growth.
Core Functions and Primary Responsibilities:
· Works directly with the GM and SVP Marketing to develop annual marketing plans/budget. Ensures and maintains accurate budgets and monthly forecast to assigned projects.
· Owns the responsibility for supporting and activating all consumer promotional concepts, events, services, and marketing programs that drive sales/traffic and NOI growth
· Plays a key lead role to activate the local implementation of national marketing platforms including a robust loyalty program and implements any applicable center‐specific tourism, community and or local government strategic marketing efforts
· Oversees digital footprint for the property, constantly monitors center website, creates effective social media programs and executes other digital programs as assigned
· Manages relationships with the community to develop strong alliances, loyalty, and engagement through media/public relations and strategic partnerships
· Measures marketing effectiveness and results through reporting, research programs, and analytical tools
· Works with senior managers/executives to align resources in support of marketing plan execution and sales targets
· Strives to improve and build upon overall customer services and amenities
· Ensures that all brand standards are followed in communication and visuals throughout the common area of the center – in marketing program materials and their supporting channels
· Develops strong retailer relations by establishing a thorough understanding of the retailer business, and encouraging retailer participation in center marketing programs
· Works in partnership with Business Development/Specialty Leasing to source Sponsorship/Partnership Marketing opportunities
· Proactively initiates ideas for testing new marketing channels, campaigns and concepts
· Develops center directories, maintains window displays and center décor
· Must be flexible and able to work events which may include nights, weekends and holidays.
· Other duties as assigned.
Education: Bachelor’s Degree preferred
Experience: Minimum of 3 years of industry or marketing experience
Technical Skills and Training:
· Comfortable working in a fast paced, highly dynamic work environment
· Excellent interpersonal, organizational, time management, oral and written communication skills
· Ability to work and learn independently and in a team situation
· Ability to deal with multiple projects and tasks effectively and establish priorities
· Strong attention to detail and ability to follow through
· Excellent people skills along with problem solving and time management ability
· Must possess the ability to manage budgets and have solid accounting skills
· Must be proficient on basic Microsoft Office platform and Internet
· Ability to read and understand standard business documentation (e.g. contract language).
Millman Search Group
Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no “perfect” candidate and want to encourage applying even if all the requirements listed aren’t met. If you’re passionate about URW and looking to learn and grow, then we look forward to reviewing your application!
We are currently looking for our:
Senior Manager, Marketing – LAX
What we offer
As Senior Manager, Marketing, your primary objective is to lead the marketing and guest experience for LAX shops and restaurants to create and execute short- and long-term plans that drive sales, customer experience and NRI growth. In collaboration with the team, you will develop and executing marketing plans, digital initiatives, and customer experience programs including marketing campaigns, digital mobile ordering, customer service, sales promotions, public relations, retailer relations, terminal redevelopments, grand openings, store openings, events, market research, social media, and analytics.
Successful candidates will have strong overall marketing acumen and ability to develop and execute high profile projects from ideation to execution. Success in this role includes a project management skillset, a self-starter mentality, and strong interpersonal and leadership skills to accomplish goals. We are also looking for a candidate who can successfully navigate complex organizations and process requirements to achieve maximum results.
Candidates who are passionate about marketing, with great teamwork and collaboration skills, and who are excited by the opportunity to be part of a team that is building and shaping customer experience and innovation in airport environment are encouraged to apply.
Scope
Strategic & Financial
- Develop the marketing strategy and manage execution of the annual marketing action plan to drive retailer sales performance.
- Lead the development of strategic marketing partnerships with LAWA, airlines, retailers, partners, and key stakeholders to drive terminal sales and elevate the customer experience.
- Partner with stakeholders to ensure marketing programs deploy focused sales promotions and support key airport milestones (ex. groundbreakings, store openings, special projects, redevelopments, etc.).
- Manage marketing program budgets, reforecasts, and company procurement procedures including development of marketing legal agreements.
- Develop and deliver marketing presentations, recap reports and support documents regarding marketing program performance to optimize sales, retailer, and product performance.
- Partner with Marketing Manager direct report, on-site team, retailers, agencies, vendors, and key stakeholders to meet agreed upon goals, timelines, and budgets.
Brand & PR
- Spearhead brand identity and develop highly impactful, integrated marketing campaigns including all assets, video, photography, signage/wayfinding, barricade graphics, in-market media buys, digital, etc.
- Work in partnership with key clients and stakeholders to develop and submit marketing initiative program packages for approval for deployment in-airport.
- Regularly spot check overall presentation of marketing campaign to ensure performance and quality.
- Develop and manage local PR and media relations plans for marketing campaigns, community programs, new store openings, redevelopment, and innovation initiatives.
- Create and manage marketing calendar, ensuring content and promotion is timely and to a high standard.
Digital Marketing & Social
- Develop and manage a comprehensive digital marketing plan and support the development and deployment of new technology solutions in the airport.
- Lead consumer and employee facing digital marketing initiatives including mobile order websites, email/SMS campaigns, social media, and digital tools to drive awareness and conversion.
- Partner with digital team to optimize mobile order program including retailer training/onboarding, beta testing, and operationalizing/stabilization of program.
- Develop and launch marketing initiatives to drive success of digital program including promotions, incentives, gift with purchase, and more.
Customer Service, Retailer Engagement & Community Initiatives
- Develop retail partner communications and meetings in partnership with operations to provide marketing updates, introduce new marketing programs and opportunities, etc.
- Partners with retailers to develop seasonal sales and promotions, special menus, and digital sales promotions designed to drive sales.
- Oversee customer service, mystery shopping, rewards and recognition programs and employee engagement campaigns that enhance the airport customer experience.
- Partner with LAX asset team and Advance Network to develop and implement the community plan including identifying appropriate community partners, outreach events, partnerships, and sponsorships to align with project goals and contract deliverables.
Market Research & Analytics
- Develop close working partnership with retailers to understand business needs, sales trends, and customer behaviors.
- Conduct formal surveying (online and in-terminal) to formulate benchmarks, identify problem areas and resolve customer-facing issues to support the overall mission of raising Airport Service Quality (ASQ scores).
- Research trends within the shopping/dining/airport/travel industry and stay on top of industry best practices, ASQ/ACI data, etc.
What we are looking for
- A bachelor’s degree or combination of education and relevant experience.
- 7+ years of Marketing and/or related experience.
- Strong business acumen, strategic orientation, and general operations experience.
- Strength in leadership, strategic planning, marketing, and financial management.
- Ability to work cross functionally both internally and externally and manage key stakeholder relationships with diplomacy and sensitivity.
- Exceptional communication skills, clear, concise, and professional.
- Self-starter, enthusiastic, creative, problem solver, and results oriented.
- Strong analytical capability, ability to read and interpret data.
- Understanding and ability to apply best practice marketing/retail trends and marketing communication principles.
- Retail, transit, airport, or shopping center industry experience preferred.
Compensation
Exempt
$95,000 – $120,000 + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. We are pleased to announce our new hybrid schedule working 3 days per week in our Los Angeles and New York corporate offices and up to 2 days per week remotely.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us to Reinvent Being Together.
Unibail-Rodamco-Westfield
Overview
FleishmanHillard, a global communications agency, has an immediate opening for a Research Director or Vice President to join our global research and intelligence practice, branded as TRUE Global Intelligence (TGI). Location is flexible and candidates will be considered from the New York, Chicago, Dallas, or St. Louis greater metro areas. This is a hybrid role. FleishmanHillard’s TRUE Global Intelligence practice serves as a strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global Intelligence integrates measurement, primary research and secondary research methods with advanced data analytics and strategic consulting.
This role will be primarily responsible for leading measurement projects related to the analysis of earned, social, paid, and owned media content across a variety of business contexts, including (but not limited to): measuring impact of communications campaigns, assessing competitive landscapes, and providing guidance on branding and reputation management strategies. The position will lead multiple teams in the concurrent execution of measurement projects, distillation of key insights, and development of corresponding conclusions, implications, and strategic recommendations.
In today’s global market, organizations are challenged to become more transparent in their practices, to demonstrate societal impact and to produce financial returns for their shareholders. Our award-winning work informs the strategy of these organizations; it allows them to adjust their course where necessary and demonstrate progress and opportunities for future planning and success. Our expertise and our passion is to leverage data to help our clients fuel powerful communications and brand positioning programs that engage their audiences for desired business outcomes. Our insights and intelligence competencies focus in three areas:
- Primary research: brand and communications research, online communities, ethnographic research, traditional and online focus groups
- Competitive media intelligence: media/channel audits, landscape analyses, marketplace competitiveness
- Analytics and impact evaluation: traditional, social, owned digital, and search analytics and measurement; strategic outcomes measurement
FleishmanHillard, globally headquartered in St. Louis, is one of the largest integrated communications companies in the world. Our service to clients draws on expertise across more than 25 disciplines, including B2C and B2B marketing, branding, corporate reputation management, CSR, creative services, entertainment and sports, digital and social media, financial communications and investor relations, healthcare, internal communications, issues and crisis management, public affairs, and technology. FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives.
We recognize that diversity, equity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community
Responsibilities
- Manage and oversee end-to-end execution of research projects while cultivating strong relationships with clients, and working cross-functional with internal resources.
- Manage multiple project teams simultaneously as they collect relevant data, analyze data, produce research reports, and present finding and conclusions to clients, while ensuring established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards.
- Employ a wide range of social media and traditional media platforms to conduct necessary research (e.g., competitive intelligence, audience analytics, sector analysis, customer journey mapping, issues monitoring, business development, etc.)
- Provide guidance to teams on QC plans for projects.
- Lead development of narratives for research findings; drafting of proposals and statements of work for new opportunities with existing clients.
- Develop pricing for proposed measurement and secondary research projects.
- Engage client stakeholders to understand how measurement will address business needs and ensure client success; lead design of research and measurement programs based on client business requirements.
- Manage staffing and budgets for active projects.
- Actively contribute to business development efforts, including supporting the agency on strategic RFP opportunities and proactively engaging with internal stakeholders to identify and monetize opportunities for organic account growth via research and intelligence capabilities.
- Mentor junior and mid-level staff, fostering a collaborative team environment.
- Escalate issues that impact the timeline, budget or data quality in a timely manner.
Qualifications
- Ability to join us in a hybrid model of working in-person in the office weekly.
- Minimum 7-10+ years of experience in communications measurement.
- Excellent project management skills; capable of setting priorities, meeting deadlines and managing projects.
- Able to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
- Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
- Able to build strong working relationships with clients, team members and stakeholders. Previous experience in a client-service capacity is preferred.
- Hands-on expertise using NewsWhip, Talkwalker, Cision, , Tagger, Rival IQ, Unmetric or other online media listening/analytics platforms required.
- Comfortable with taking a consultative approach to get to the heart of issues quickly and act decisively while seeing the “bigger picture”.
- Proven analytical and deductive reasoning skills; able to translate findings into actionable insights.
- Coachable, highly motivated, self-starter with the ability to be flexible and precise under tight deadlines.
- Possess intellectual curiosity and approach business questions with creativity and insight
- Must be comfortable working in a fast-paced and cross-cultural environment
About FleishmanHillard
We’re more motivated by what we can give than what we receive, with a longstanding worldwide service commitment to support social inclusion in the communities in which we work and live. We specialize in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2021 PRovoke Global Agency of the Year; 2021 ICCO Network of the Year; 2021 Campaign Global PR Agency of the Year; 2022-2023 PRWeek U.S. Agency of the Year and Outstanding Extra-Large Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; 2021 PRWeek UK Large Consultancy of the Year; Human Rights Campaign Best Places to Work for LGBTQ Equality 2018-2022; and to Seramount’s (formerly Working Mother Media) “Top Companies for Executive Women” list 2010-2022. FleishmanHillard is part of Omnicom Public Relations Group, and has 75 offices in more than 30 countries, plus affiliates in 45 countries.
FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees’ lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.
FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team or call 314-982-1700 and ask to be connected to Talent Development.
The anticipated salary range for this position at the Research Director Level is $82,300-$130,000. The anticipated salary range for this position at the Vice President level is $102,689 – $175,000.
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.
FleishmanHillard
HYBE America is seeking a detail-oriented and highly motivated Associate Merchandising Manager to join our team. The ideal candidate will play a key role in optimizing profitability, ensuring seamless purchase process, and enhancing inventory productivity. Collaborating with global headquarters and cross-functional partners, the Associate Merchandising Manager will support the execution of Hybe Artists merchandising strategies and contribute to the overall business objectives.
Responsibilities:
- Collaborate closely with internal and external partners, including headquarters in Korea and E-Commerce platform partner, to facilitate order placement, track expected product availability, and oversee export/import activities for inbound product flow.
- Own the creation and maintenance of purchase orders, inbound deliveries, and invoice processing, ensuring streamlined procurement and financial operations in our ERP system (SAP).
- Assist in developing seasonal and event-driven merchandising strategies that fuel growth across B2B, B2C, and online channels.
- Effectively manage the inventory lifecycle at the SKU level, implementing markdowns and liquidation strategies to optimize inventory productivity.
- Utilize analytics tools and cross-functional partnerships to evaluate product performance, forecast sales, and identify business opportunities.
- Prepare comprehensive sales reports and conduct ad hoc analysis to uncover growth and profitability opportunities.
- Create and maintain a comprehensive calendar of product launches, pre-order and delivery schedules.
- Collaborate with our logistics team to optimize inbound orders and ensure efficient distribution of products.
- Provide essential administrative support to the Senior Manager for event-driven projects, including offline pop-up events and new business development.
- Stay abreast of trends in the music and entertainment business to contribute insights that inform future strategies.
Qualifications:
- Proficiency in both Korean and English required (oral & written).
- Bachelor’s degree in Business Administration, Supply Chain Management, Merchandising, or a related field.
- 3+ years of experience in a relevant industry (Merchandising, Wholesale, Supply Chain Management, or E-Commerce).
- Experience managing a high-sales-volume category (high SKU count, heavy seasonality, high revenue).
- Familiarity with Supply Chain Systems; proficiency in SAP ERP software is a plus.
- Detail oriented with strong analytical and problem solving skills.
- Ability to work in a dynamic and fast-paced environment.
- Effective communication skills to collaborate with cross-functional teams.
- Skilled at managing multiple priorities and consistently meeting deadlines.
HYBE
Interactive Entertainment Group (IEG) is responsible for the R&D, operation, and development of the company’s interactive entertainment business including games and eSports. Through online gaming, live broadcasts, and offline eSports, IEG assists the company in leading the global interactive entertainment market to create better interactive entertainment content experiences for users.
Responsibilities:
• Collaborate with internal stakeholders and PC/Console platforms (e.g. Microsoft, Sony, Steam) to drive company objectives.
• Act as a primary point of contact for the platforms within PC/Console Partnerships team.
• Analyze, monitor, provide information/intelligence/insight and strategize business decision to the executive team
• Evaluate, evangelize, resource, and support new growth initiatives and technologies offered by platform partners (e.g. new distribution channels/features, monetization features, hardware, core tech, or marketing initiatives)
• Support new games from pre-launch strategy through to launch and beyond, by working closely with platforms and game teams throughout all stages
Qualifications:
• BA/BS degree with strong academic record, MBA is a good plus
• 10 years above experience in strategy, consulting or related partner management or business operations experience in gaming industry
• Excellent leadership and relationship building skills.
• Analytical, with experience driving analyses and recommendations with data-driven framework.
• Ability to work well in a cross-functional and cross-cultural team environment.
• Excellent oral and communications skills to express complex and analytical concepts with clarity.
• Strong influencing skills
[DEI Statement]
Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent
Account Manager
We are seeking a highly skilled and ambitious Account Manager to join our team. As the Account Manager, you will be responsible for ensuring the financial health and success of a variety of clients with a primary focus on Entertainment, YouTube creators and Social Media influencers. You will oversee bookkeeping and accounting duties, as well as utilizing your knowledge of the entertainment industry, YouTube industry, analytics, and social media trends to maximize the potential of our clients.
Essential Functions:
- Manage full-cycle bookkeeping and accounting duties
- Review and manage major asset purchases
- Oversee financial forecasting and budgeting
- Review insurance policies and identify areas of risk
- Utilize knowledge of the YouTube industry, analytics, and social media trends
- Develop and maintain strong relationships with clients
- Monitor and analyze financial performance metrics
- Collaborate with the team to identify new opportunities for revenue generation
- Ensure compliance with all financial and legal regulations
The ideal candidate will:
- Have a strong background in business management, accounting, or finance
- Have a deep understanding of the YouTube industry and social media analytics (highly preferred)
- Have excellent communication skills
- Have the ability to work collaboratively with clients to help them achieve their goals
As the Business Manager, you will play a key role in managing the financial aspects of our clients’ careers, as well as identifying new opportunities for growth and expansion. You will work closely with our clients to ensure that they have the resources they need to create engaging content and build their audiences.
If you have a passion for the entertainment industry, excellent communication skills, and are highly motivated to succeed, we encourage you to apply for this position. You will have the opportunity to join a dynamic team and make a significant contribution to the success of our talented clients.
Fulton Management
Confirmed360 is a luxury entertainment concierge that arranges curated experiences in music, sports, and entertainment for clients. We assist both individuals and corporate clients with acquisitions of premium live event tickets and custom experience packages at in-demand live events and private encounters with the biggest musicians, athletes, and celebrities all around the world.
We’re looking to hire skilled Account Managers located in the Los Angeles area, who ideally have a background in the luxury space, although not required. This is a fast paced job and your duties will include identifying business opportunities, setting up calls and meetings with potential clients, building a network to grow prospect lists, marketing of products/services, preparing and delivering quotes for products/services, negotiating and closing deals, handling fulfillment and providing excellent customer service.
Your Responsibilities
Managing the activity chain from lead generation to end of sale process:
- Continuously building prospect lists by initiating phone discussions and establishing relationships;
- Conducting research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
- Setting up face-to-face meetings with qualified prospects;
- Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
- Handling incoming inquiries by prospective customers.
Marketing:
- Collaborating with the Marketing team to tailor brand communication to prospects and clients;
- Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone.
Managing and developing assigned accounts:
- Maintain continued customer contact post-sale to ensure efficient and effective account management;
- Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion.
Required Skills, Qualifications, and Experience
- Seeking candidates with a minimum of a Bachelor’s degree;
- The ideal candidate will have an established network of High Net Worth Individuals and an appropriate communication style for liaising with executive level;
- Experience developing prospect lists and initiating the sales process;
- Demonstrates outstanding service and customer oriented behavior;
- Strong financial and business acumen;
- Prior experience in entertainment industry and fluency in additional languages will be beneficial, but isn’t essential.
Benefits
- Competitive on-target earnings and commission structure.
- Healthcare, Dental & Vision (Company contribution provided).
- Generous PTO plan with Work Wherever days allotted.
- Company sponsored team-building experiences (in the past have included Disneyland, Top Golf, concerts/sporting events, etc)
- Weekly catered lunches
- Paid parking and a fully-stocked kitchen with snacks and drinks provided.
- Be part of a fast-paced, highly entrepreneurial, rapidly growing entertainment agency. Help shape the future of the events concierge space.
Confirmed360
Account Manager
Los Angeles, CA (Hybrid)
Our client is a distinguished CPA/Business Management firm that specializes in serving a clientele from the entertainment industry, including high net worth individuals and executives. They deliver tailor-made services and solutions to meet the unique needs of each of their clients. The firm maintains a strong commitment to excellence in their work and places great value on providing an atmosphere for both their clients and staff that fosters a sense of worth, respect, and appreciation.
The Account Manager performs a variety of confidential and complex accounting and administrative duties. The Account Manager acts as the Business Manager for all clients on their desk, handling and overseeing daily and routine tasks as well as responding to client’s special needs and requests. The Account Manager ensures the business needs of the client are met and also directly supervises an assistant(s).
Responsibilities:
- Onboarding new clients
- Connect with clients on a regular basis.
- Record and monitor financial investments in AgilLink.
- Manage client payroll.
- Review general ledgers, and balance sheets.
- Have reporting request and cash flows up to date for clients.
- Assist other Account Managers and/or Accounts Payable Team when needed.
- Work with multiple departments to ensure accuracy of reports and books.
- Other duties associated with the assigned role.
Requirements
- 5+ years experience in Business Management, Entertainment Industry
- Verbal and Written Communication Skills
- Computer Literacy
- Proficiency in Word and Excel
- Interpersonal skills
- Professionalism
- Time Management
- Organizational Skills
- Datafaction/AgilLink and Imaging software experience
- Touring client experience
Perks
- Competitive Compensation
- Performance Bonus
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
- Paid Gym Membership
- Paid Parking
Next Level Recruiting, LLC
ACCOUNT MANAGER
DEPARTMENT: COMMERCIAL ENTERTAINMENT
STATUS: NON-EXEMPT
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Commercial Entertainment team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Commercial Entertainment insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of personal lines policies.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-2 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage, A Marsh & McLennan Agency LLC
Betts is recruiting for a Territory Manager position for one of our clients in the luxury home appliance industry based in the Bay Area. Their mission to distribute luxury home appliances and related products has had an added bonus: Heightening the pleasure of food, cooking, and entertaining for you and your family. It’s a beautiful thing.
REQUIREMENTS
- Minimum 3+ years of outside sales experience
- Experience working in the luxury space or selling a luxury product
- Strong presentation skills to both individuals and groups
- Possess strong networking skills
- Desire to provide excellence in customer service throughout the entire sales experience and beyond
- Ability to create and sustain trust-based relationships with customers and team
- Strong listening and problem-solving skills
- Willing to travel around the Nor Cal 4 days per week
- Must be located near the SF Bay Area
- Covid 19 vaccine mandatory
ABOUT THE ROLE
- Inherit a book of business and manage existing partnerships
- work with small and mediums sized retail account in Northern California
- 80% travel (no overnights, normal 9-5 hours) and 1 WFH admin day
- includes a company car
- Guaranteed commission
BENEFITS
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid maternity leave
- Tuition assistance
- Disability insurance
Betts


