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  • Califórnia
  • Californie
  • CA
  • California

The ideal candidate is responsible for leading a team of customer service representatives to provide excellent service to our customers. The manager is responsible for ensuring customer satisfaction, resolving issues, and maintaining a high level of efficiency and professionalism with the customer service department.

Responsibilities:

*Team Leadership:

  • Recruit and train new customer service representatives.
  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth.
  • Establish performance benchmarks and hold team to those goals
  • Create and maintain a positive and motivating work environment.

*Customer Support:

  • Monitor and oversee customer interactions.
  • Resolve customer conflicts and handle escalation procedures and inquires.
  • Develop and implement customer service policies and procedures.
  • Ensure prompt and courteous resolution of customer inquires, concerns, and complaints through various channels (phone, email, online chat and etc.)

*Performance and Process Improvements:

  • Identify areas for improvements and develop training plans to enhance the team’s skill.
  • Track and report key performance metrics.
  • Collaborate with other departments to share customer insights and improve overall customer experience.
  • Identify opportunities for process optimization, workflow efficiency, and technology enhancements to improve the customer service experience.

Qualifications:

  • Bachelor’s degree or equivalent experience in business, management, or equivalent work experience.
  • 5+ years’ of customer service
  • Excellent written and verbal communication skills
  • Strong leadership and management skills.
  • Proficiency in customer service software and CRM systems (I.e. Hubspot, Sakari)
  • Familiarity with data analysis and reporting for performance measurement.
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

MAK’s TIPM Rebuilders

About Street Level Campaigns

Street Level Campaigns, LLC is a political consulting firm specializing in grassroots mobilization, coalition building, campaign management, and strategic consulting. Street Level Campaigns combines time-tested community organizing strategies with a data-driven, results-first approach to design and execute high-impact programs for clients across various industries and sectors. Our clients include political candidates, ballot measures, issue advocacy campaigns, non-profit organizations, and Fortune 500 corporations.

We take pride in the diversity of our team – we are bilingual, have women and people of color in high-level leadership positions, and reflect the diversity of the communities we work in. Street Level Strategy is based in Los Angeles, with experience running campaigns in over a dozen states from the East Coast to Hawaii.

Position Summary:

We are seeking a political campaign assistant with executive administrative and scheduling experience. Ideal candidates are self-starters and excel when working in collaborative, fast-paced environments. Candidates who are excellent communicators, energetic, creative, able to tackle high profile challenges, have strong attention to detail, and work in a team environment should apply. Strong client management experience is a must.

Responsibilities:

  • Scheduling: responsible for acting on all invitations, seeking out potential events and putting together the candidate’s schedule. The Campaign Assistant provides the brief about each of the events including proper directions, contact information, and collects briefing information from the other team members on each event. Scheduling requires one to be assertive and meticulous with details.

  • Candidate Staffing: responsible for attending and providing support at events and meetings with the candidate as needed. Support for the candidate can include driving the candidate, ensuring the candidate has all the materials for the event ( talking points, business cards, water, etc) track interactions and requests at the events, and other support needed the candidate needs at the event.

  • Event Planning: Support the planning, preparing, and execution of events. Pre-event coordination- communication with clients, staff and vendors to determine event details. Type of events include but are not limited to fundraising, issues-based trainings, and community events.

Qualifications

  • Minimum of 2-5 years of relevant experience in executive administration
  • Positive attitude, self-starter and desire to be part of a team member
  • Strong organizational skills and ability to manage several projects simultaneously working across a variety of issues
  • Ability to work under pressure to manage tight deadlines while juggling multiple projects and changing priorities.
  • Self-starter with the ability to work remotely, independently, and complete tasks in a timely manner.
  • Strong organizational skills and ability to manage several projects simultaneously working across a variety of issues
  • Fluency in Spanish, Vietnamese, Korean, or Mandarin preferred
  • Must have valid driver’s license

Working at Street Level Campaigns

  • Competitive salary commensurate with experience
  • Health benefits, 401K and Pension
  • Generous paid time off
  • Hybrid: onsite and remote work set-up

To Apply

Please visit https://www.slstrategy.com/join-our-team and list the position title as the subject line. Street Level Campaigns is a subsidiary of Street Level Strategy.

Salary Range: $25-$30 an hour plus benefits

Street Level Campaigns, LLC is an equal opportunity employer. All applicants will be considered regardless of race, creed, color, marital status, gender, sexual orientation, religion, age, national origin, political affiliation, military status, or physical disability.

Street Level Strategy, LLC

$$$

Marketing Manager

POSITION SUMMARY:

The Marketing Manager is responsible for the execution of marketing, branding, communication and campaigns in support of Cryoport Systems’ commercial organization and growth plans. The Marketing Manager will provide primary marketing management for the Company’s Reproductive Medicine and Animal Health markets but may also assist in providing marketing support for all Cryoport Systems’ markets and regions, including product and facility launches as needed.

PRIMARY RESPONSIBILITIES (include but are not limited to):

  • Execute, coordinate and develop marketing strategies, programs and campaigns for the Reproductive Medicine and Animal Health markets.
  • Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments to promote the Company’s solutions.
  • Develop strategies and tactics for successful product, solution, and platform campaigns to drive brand awareness, engagement, lead generation, and client acquisition in our target markets.
  • Lead efforts to prioritize target audiences and market segments.
  • Develop brand positioning required to execute on strategy.
  • Drive internal CRM use and marketing automation with Salesforce Pardot to generate leads and support Sales in closing deals.
  • Increase awareness of our brand and create preference and equity for our brand.
  • Work closely with the Digital Marketing Manager on successful email campaigns, social media marketing, digital marketing, and SEO.
  • Measure marketing campaign performance, create benchmarks, iterate, and provide recommendations to improve upon them.
  • Use data, qualitative and quantitative research, dashboards and reporting to analyze the business performance and marketing opportunities.
  • Oversee tactical execution across media, website, email and other avenues to deliver successful marketing plans.
  • Support the development of marketing materials including promotional collateral, educational material and spec sheets.
  • Ensure marketing messages and branding are consistent throughout all media platforms.
  • Oversee tradeshow, conference, and event strategies with data-driven cost/benefit evaluation with support from the Event & Marketing Specialist.
  • Work closely with New Product Development Team to gather and analyze client insight to improve the customer experience and marketing communications.
  • Identify new business opportunities by tracking competition, industry leaders, industry developments and trends, related events, publications, and press releases, etc.
  • Contribute data-based ideas to develop and execute new concepts, business models, channels, and partners to position business as innovator and leader.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Bachelor’s degree in Marketing, Communications, or related field
  • 5+ years marketing experience; experience in all aspects of developing and executing marketing strategies
  • Experience in the Life Sciences industry is preferred
  • Experience in working with Salesforce, Pardot and WordPress is preferred
  • Proficient in Microsoft Office products

Cryoport offers competitive compensation based on experience, excellent benefits, 401k match and equity. For immediate consideration, please send your resume to Internal Senior Recruiter, Savannah Clark at [email protected].

Cryoport

IA Interior Architects translates client goals, brand and culture into powerful environments built around people, processes, technologies and business drivers. Our clients in diverse markets worldwide require high-performance, visually compelling and sustainable environments to move their enterprise forward, support their culture, engage their staff, integrate technology and drive efficiencies. As architects, designers, workplace strategists and environmental specialists in the largest global architecture firm concentrating exclusively on interiors, we help clients articulate and align their business strategies and core values with the dynamic use of space.

Our team members are collaborative, creative, professional, expert and entrepreneurial. Joining our team requires skill, daring, leadership, teaming, humor and a love of interiors. We are presently searching for a Marketing Coordinator to join our global corporate marketing team. The Marketing Coordinator is a corporate position that will be hosted by IA’s LA studio. While working under direct supervision, this position is responsible for coordinating activities related to the strategic development of marketing collateral pieces and collaborating with team members on IA’s corporate marketing team on external promotional campaigns.

Specific responsibilities will include:

  • Work with management and project teams to develop proposals and qualifications in response to RFP’s and RFQ’s.
  • Research prospects and recommend proposal strategies.
  • Prepare materials for client presentations and interviews.
  • Develop and maintain marketing resource materials for various assigned studios.
  • Ensure that studio marketing materials are consistent with firmwide branding efforts.
  • Facilitate public relations activities for various office studios, including media pitches and coordinating awards submissions.
  • Collaborate with team members across the marketing team on corporate marketing projects and campaigns.
  • Coordinate photoshoots for various assigned studios.
  • Develop case study narratives for projects and create marketing and communications plans for promotion.
  • Coordinate work of vendors and consultants.

REQUIRED EDUCATION AND WORK EXPERIENCE

  • BA in marketing, communications, or related field, or equivalent work experience.
  • 3-5 years of experience in a marketing role in interior design, construction, engineering, architecture, or related industry.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Industry Knowledge
  • Familiar with the commercial interior architecture and/or design industry.
  • Technical Knowledge
  • Familiar with methods of print and electronic production and materials delivery.
  • Design Knowledge
  • Strong eye for graphic design and understanding of layout.
  • Systems Knowledge
  • Advanced proficiency in Adobe InDesign. Must have solid understanding of style settings, master pages, tools and use of shortcuts.
  • Proficiency in other Creative Cloud programs is a plus.
  • Proficient in MS Office application skills, including PowerPoint, Word and Excel.
  • Intermediate knowledge of social media applications.
  • Communication Skills
  • Advanced verbal and written communication skills.
  • Intermediate writing and editing skills.
  • Skilled at the art of storytelling through written and graphic communication.
  • Intermediate graphic communication skills.
  • Demonstrated proofreading ability.
  • Proven ability to work effectively with and through employees without having managerial authority.
  • Ability to prioritize multiple tasks despite fluctuating demands while maintaining high degree of attention to detail.
  • Strong organizational skills and the ability to manage multiple, competing deadlines gracefully.
  • Basic skills in the areas of project, vendor and budget management.
  • Positive attitude and team player.
  • Motivated and proactive self-starter.

Interior Architects

$$$

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for an experienced Digital Project Manager.

In this role, you will be responsible for driving the successful planning, execution, and delivery of our digital projects. Your expertise will be pivotal in ensuring the seamless design and management of email campaigns, web enhancement, managing data related project, and utilization of data-driven insights for optimal results.

Contract Duration: 4+ months

Key Responsibilities:

• Lead the end-to-end project lifecycle, from project initiation to completion. Collaborate with cross-functional teams to define project scope, objectives, deliverables, and resource requirements. Develop comprehensive project plans, outlining tasks, timelines, and dependencies.

• Oversee the implementation of effective online campaigns that align with business goals. Coordinate with creative and content teams to ensure messaging consistency and brand adherence across various digital channels.

• Liaise and communicate with various teams in order to design٫ develop٫ and implement projects in a timely manner.

• Deliver projects that meet quality and time standards

• Develop support documentation which includes requirement specifications and risk logs.

• Monitor and report on Google Analytics metrics

Qualifications

• Bachelor’s degree in Marketing; PMP certification is a plus.

• 8 years of experience in digital project management or related roles.

• Proficiency in project management software and tools.

• Strong understanding of online campaign strategies, user experience principles, and digital trends.

• Experience with Google Analytics or similar analytics platforms.

Interested in Applying?

We can’t wait to see your resume! Please apply below with your most current resume and anything else you’d like us to know about you – commute preferences, desired work environments, etc

Maxonic

$$$

The ideal candidate will be responsible for creating and executing our marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have a strong marketing background, excellent communication skills, and attention to detail.

Responsibilities

  • Create detailed promotional and advertising plans identifying targeted demographics for each show.
  • Strategize and research new marketing trends and practices to apply to any live shows and tours
  • Monitor the purchase of flight plans and promotions for different locations and partner with the public relations team to strategize
  • Oversee the marketing department, including progress and performance, to ensure assigned work is completed correctly and on deadlines.
  • Work closely with the promoter, booking agent, artist’s agent, and management to determine marketing budgets.
  • Provide short and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
  • Develop new strategies for existing events by analyzing statistics regarding market development, acquiring and analyzing data, and consulting with internal and external sources.
  • Create ad plans for tours and one-off shows.
  • Responsible for the creation of press releases, securing promotion, overseeing the creation of advertising materials, and executing a marketing plan
  • Brainstorm to develop new techniques for promotions and interactions with artists.
  • Coordinate with PR agencies to send press releases and manage day-of-show lists.
  • Coordinate press interviews and secure artist availability for promotions and interviews.
  • Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Follow up with media outlets and artist management on additional marketing opportunities to increase ticket sales.
  • Liaison with media, publicists, venues, and artist management
  • Organize and submit ticket holds for promotions, media, and artist management to the ticketing department
  • Responsible for media buying and invoicing for all live shows

Qualifications

  • Bachelor’s degree or equivalent experience
  • 3+ years experience in marketing
  • Ability to multi-task
  • Strong verbal, written, and organizational skills
  • Excellent computer skills with proficiency in Google Docs, Microsoft Word and Excel, Gmail, Acrobat, and Photoshop
  • Knowledge of brand identity, advertising, digital marketing, and social media strategy
  • Strong interpersonal skills with the ability to create and foster relationships
  • Knowledge of media buying, negotiating, and documenting agreements
  • Strong organizational skills with exceptional attention to detail
  • MUST HAVE: Knowledge of the comedy/music industry and artist demographics

Anonymous

$$$

Company Description

Enterprise UAS is a Los Angeles-based company focused on providing quality products and personalized services to help our clients adopt and scale unmanned aerial systems (UAS) technology for commercial and enterprise applications. Our end-to-end offering encompasses hardware, software, processes, and people, and we are committed to advancing the use of drones for good.

Role Description

This is a full-time on-site role for a Product Manager at Enterprise UAS in Los Angeles, CA. The Product Manager will be responsible for overseeing the development and marketing of new UAS products, as well as improving existing products. The Product Manager will work closely with cross-functional teams including engineering, sales, and marketing to manage the product lifecycle from ideation to launch, and ensure that our products meet the needs of our clients.

Qualifications

  • Strong understanding of the UAS industry and market trends
  • Experience in product management and launching new products
  • Excellent communication and collaboration skills to work with cross-functional teams
  • Ability to prioritize tasks and manage multiple projects simultaneously
  • Analytical and data-driven mindset to make informed decisions
  • Experience in Agile or Scrum methodologies is a plus
  • Experience working with hardware and software development is a plus
  • Bachelor’s or Master’s degree in Engineering, Business, or related field

Enterprise UAS

$$$

Is it your goal to run your own business and be a strong presence in your community and beyond? Do you thrive in an environment that empowers you to make decisions and create a winning culture?

As a Manpower Market Manager you will be known as a world of work leader inspiring a team to provide talent solutions that drive business results for your clients across multiple markets.

The opportunity is limitless! You will:

• Inspire and lead a team of sellers and recruiters to grow the Manpower business in designated markets.

• Add staff and market geography as you build your book of clients and associates.

• Leverage our thought leadership to position yourself as a market and industry leader, known by clients and in communities of relevance and looked to for World of Work expertise.

• Understand market and industry trends and translate into clear strategy and business plan that capitalizes on opportunity.

• Manage a P&L while driving year-over-year growth in revenue and profit margin, as well as improving efficiency.

Summary:

The Market Manager leads/runs a Manpower business, generating sales and owning the market and the P&L, as an entrepreneurial leader. The primary focus of the role is to drive sales and inspire staff to proactively grow staffing opportunities within owned market.

Results & Strategy:

• P&L owner, accountable for bringing in business and improving efficiency, while aligning to organizational values and established guidelines and budgets.

• Build strategy that capitalizes on market/industry opportunity in market and translates into clear business plan.

• Operationalize plan into clear direction and expectations for team.

People Leadership:

• Inspire and lead a team of sellers and recruiters to grow the business and delight clients, consultants and candidates.

• Responsible for hiring, onboarding, managing and developing a team. Typical span of control is 5-10 employees.

Client & Candidate:

• Develop strategies and tactics required to direct sales and recruiting activities.

• Oversee execution with hands-on coaching of direct reports, involved with clients and consultants to drive loyalty and resolve escalations.

Thought Leadership:

• Market and industry leader known in communities of relevance and looked to for World of Work expertise.

• Offers customized workforce solutions to clients, by collaborating across teams/brands to leverage the full suite of ManpowerGroup solutions.

Qualifications

Required:

• Management: 2+ years demonstrated managerial and operational experience

• Sales: 2+ years selling a solution / in a service industry

• Education: High school diploma or equivalent

Nice to Have:

• Recruiting: In-depth knowledge or expertise in the staffing industry or full life-cycle recruitment

• P&L: Ownership experience

• Education: Bachelor’s degree or equivalent

The base salary range for this position is between $75,000 Min USD and $110,000 Max USD is dependent upon knowledge, skill, and ability.

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

ManpowerGroup

$$$

Job Title: Director of Marketing

Client Location: San Francisco

Starting: September 2023

Salary/Pay Rate: $65-$85/hour (DOE)

Hours: Full-time

Duration: 6+ months

Job Description:

Hybrid: 3 days per week on site

OPERATIONAL, STAFF & CHANGE MANAGEMENT:

  • Recruit, nurture and challenge a highly qualified and motivated professional staff.
  • Develop and maintain budgets for all Marketing & Communications department
  • Bring relevant research, data, and analysis of industry trends to museum leadership and analyze its significance to the museum.
  • Initiate research to determine potential new audiences. Determine the characteristics and reach required to engage those groups and communicate that information across the organization.
  • Analyze and understand the visitor journey from visit to donor and in collaboration with other departments support the active cultivation of those relationships.
  • Share marketing intelligence and collaborate with other departments on products and programs to target visitor segments.
  • Implement a modern communication and marketing technology infrastructure, marketing automation, executive dashboard and integrate with the website and other AAM systems.
  • Help shape the company’s digital strategy to advance the mission.

MARKETING AND COMMUNICATIONS

  • Create innovative and inspiring integrated communication and marketing programs for target audience and visitor segments to grow new, deeper and more diverse engagement in keeping with the company’s vision and priorities.
  • Improve and upgrade the organization’s visitor experience; develop models and standards for digital engagement; track and share information to increase effective content marketing and contributed content.
  • Lead marketing communications; hone the organization’s story; ensure that clear and powerful messages about the organization, brand and value proposition can be presented effectively across all forms of communications.
  • Be the “keeper of the brand,” support organizational standards for consistency, relevance, design and voice and increase organizational ownership and understanding of the brand.
  • In support of the company’s fundraising team, assist in identifying new donor segments; work with the fundraising team to ensure all communication and marketing goals, strategies and campaigns are aligned with fundraising team goals.
  • Oversee and participate in the research, writing and editing of all the company’s press releases.
  • Build and leverage connections to ensure that influencers within our various target audiences amplify the work of the museum.
  • On behalf of the CEO and leadership, help shape internal statements including those concerning policy, positions on news events affecting the company and the field and exhibits and artists presented at the company; develop internal communications strategies and vehicles.

EXPECTED QUALIFICATIONS

  • 10+ years of releveant experience in marketing and communications strategy
  • Masters or Bachelors Degree

MINIMUM QUALIFICATIONS

  • Significant successful experience in marketing and communications strategy, target segmentation, digital, communications, customer acquisition and brand management in an environment with a strong visual culture; nonprofit and or museum experience a plus.

**The target hiring compensation range for this role is the equivalent of $65.00 – $86.00 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

Client Description:

Founded 50 years ago, this organization celebrates, preserves, and promotes Asian and Asian American art and cultures for local and global audiences. We provide a dynamic forum for exchanging ideas, inviting collaboration, and fueling imagination to deepen understanding and empathy among people of all backgrounds. They strive to be respectful, engaging, inspirational, nimble and accessible

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Aquent

$$$

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor’s solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor’s platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results driven. Come join us!

Position: Director/Sr Director of Product Marketing

We are seeking a Director or Sr Director of Product Marketing to play a pivotal role in shaping and executing DataVisor’s product marketing strategy. You will define messaging, drive demand, foster adoption of our fraud platform and contribute to the overall company success.

Responsibilities:

  • Formulate and execute the product marketing strategy to stimulate demand and adoption of DataVisor’s cutting-edge security analytics solution.
  • Craft compelling product messaging, value propositions, and differentiation strategies that deeply resonate with target audiences.
  • Collaborate seamlessly with product management, sales, and marketing teams to identify market trends, customer needs, and unique selling points.
  • Cultivate and define the company’s competitive positioning through thorough market analysis and benchmarking.
  • Develop and implement product pricing strategies in alignment with market trends, competitive analysis, and customer value.
  • Oversee the creation of essential product collateral, encompassing data sheets, case studies, presentations, and web content.
  • Lead and execute go-to-market initiatives and campaigns, including seamless product launches, demand generation, and comprehensive sales enablement.
  • Establish and monitor metrics to assess the effectiveness of marketing programs, continually optimizing strategies.
  • Lead and manage relationships with industry analysts, and establish clear positioning of DataVisor in the market

Requirements

  • Bachelor’s or Master’s degree in Engineering, Marketing, Communications, or related field; MBA preferred.
  • A minimum of 8 years’ experience in enterprise software product marketing, preferably within the fraud and financial industry.
  • Strong strategic and analytical acumen, translating market insights, customer requirements, and competitive positioning into impactful marketing initiatives.
  • Excellent communication skills, proficient writer, demonstrated by the ability to craft compelling product messages and effectively convey value to executive stakeholders.
  • Proven track record of devising and implementing successful go-to-market strategies and campaigns.
  • Proficiency in sales enablement, including the creation of sales training materials and tools to bolster the sales cycle.
  • Familiarity with cloud computing, big data, AI, and Internet security industries is a must.
  • Consulting firm and startup experience is a plus.

Benefits

  • We offer a flexible schedule with competitive pay, equity participation and health benefits, along with catered lunch, company off-sites, and game nights, as well as the opportunity to work with a world class team.

DataVisor

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