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TITLE: Application Support Manager

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center, San Jose CA

REPORTS TO: Director, Information Technology

POSTING DATED: July 19, 2023

Pay Rate: The pay rate for this role is $105,000 per year

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

The Application Support Manager will oversee all enterprise application platforms in collaboration with rest of the IT team, with a specific focus on SAP Enterprise Applications. This role will as a business partner in the organization to deliver technology projects that meet business objectives. The role ensures that the respective business, application, data, and technology perspectives are in line with the organization’s technology and governance strategies, policies, and standards. The role will develop a deep understanding of the applications, the business needs and objectives, and will work with 3rd party technology partners to optimize the use and adoption of these applications across the organization. They will act a application subject matter expert to solve problems and proactively recommend improvement, optimizations, and process enhancements.

Essential Duties and Responsibilities:

  • Leads and manages the portfolio of all enterprise business applications within the organization
  • Works with all departments and business leaders to define needs for technology-enabled business processes and applications
  • Own incident management and resolution for all enterprise applications in close collaboration with internal users and external technology partners
  • Works with Director of IT and the rest of the IT team to develop/enhance the technology roadmap for the organization
  • Understands concepts and technology related to data architecture and data transformation
  • Knowledge of instituting controls to ensure data quality, including data security, retention, and archival
  • Provides guidance and research in product, component, and vendor selection as appropriate for specific projects
  • Owns the maintenance, upgrade, support, and continued enhancement of business applications within the organization, as needed
  • Develops and maintains relationships with vendor partners.
  • Maintain documentation for all implementation, integration, and processes for enterprise applications
  • Work with cross functional teams to understand business objectives and challenges, recommend technology solutions, new or existing as needed
  • Event coverage when needed
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • 4+ years’ relevant work experience; or an equivalent combination of education and experience
  • 2+ years of Enterprise Applications experience including System Analysis, Design, Procurement, Testing, Implementation, Documentation, Vendor Management, and License Management
  • Demonstrated experience architecting, consulting, implementing, and customizing solutions and workflows
  • Experience with middleware, reporting, and Modern user interface (UI) tools and technologies
  • Experience in process design, requirements analysis, feasibility studies, software design, programming, testing, deployment, installation, and operational management
  • Knowledge of enterprise architecture including application architecture, database architecture, and technology architecture
  • Experience with architecting, deploying cloud-enabled solutions, and enterprise application integration and frameworks
  • Experience with SAP Enterprise systems is preferred
  • Strong deductive reasoning, critical thinking, problem solving, and prioritization skills
  • Exceptional interpersonal skills, with excellent written and verbal communicator that is comfortable sharing ideas across functions, to various levels of the organization, and with partners and vendors
  • A forward looking individual who proactively seeks new knowledge and skills; who looks for opportunities to improve the organization and experience of team members
  • Proactive, with a positive and winning approach, and strong decision-making skills
  • Proven ability to prioritize effectively, productively lead multiple priorities, and work in a small team environment, contributing to organization and team success
  • Able to install and administer computer hardware, software and networks
  • Flexible to work a varied schedule when needed, including nights, weekends, holidays, and extended hours
  • Ability to travel between SAP Center and other entities such as but not limited to: Sharks Ice San Jose, Sharks Ice Fremont and Oakland Ice Center

Physical Requirements

  • Ability to sit, stand and utilize a computer for extended periods of time
  • Communicate via phone and email with a variety of individuals
  • Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
  • Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
  • Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

  • Competitive compensation (base salary and variable incentive plan)
  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
  • Pretax Transportation Benefit
  • 401K (pre-tax and Roth options)
  • Unlimited Paid Time Off
  • Minimum of 10 Paid Holidays and Wellness Days per year
  • Complimentary or discounted sports and concert tickets
  • Other League & partner discounts
  • Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
  • An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
  • Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

San Jose Sharks

We are seeking a Director of Project Management based out of our Panorama City, CA location. NEP Sweetwater is a premier supplier of video display solutions to both entertainment and corporate clients. We specialize in providing turnkey solutions for every type of event imaginable. A pioneer in display innovations with lighter brighter products we can build and design unique solutions for your event. We set the industry standard for projection mapping technology with our complete range of options.

This role will serve as the principal project planner and client liaison for major projects and productions at NEP, Sweetwater. This person will oversee a seasoned team of project managers while aiding our teams capabilities and scope. This is a full-time position on-site out of our Panorama City location. Salary range is $85,000 – $145,000 plus bonus.

To be considered you must have a minimum of 5 years Project Management experience in the Live Broadcast Industry, Live Technology, and Facility, Project management.

Key Duties Include

  • Manage and direct project managers, assign their projects and mentor their career growth
  • Meet regularly with the Project management, Engineering and Operations departments to review projects and ensure that budgets are being met and proper technologies are being selected
  • Work with the Sales Department to make sure that project management is working in coordination to support and close orders
  • Occasionally act as the lead on-site technical person at large events and festivals for NEP Sweetwater
  • Consult with the Crewing Manager to ensure that all events are crewed with the proper personnel
  • Attend weekly Operations meetings and Labor meetings
  • Work with the client to plan the technical and operational aspects of the production or project and advise to project managers on best practices
  • Occasionally work with the client to assist in designing special shows with video and LED options

Requirements

  • Experience with LED, Display and Video technologies required
  • Background in Live Events, Event production, and AV Account Management
  • Bachelor’s Degree in Business, Engineering, or a related field preferred
  • Minimum 5 years industry related experience in project management, however a combination of education and experience will be considered
  • Demonstrated knowledge of broadcast management, technology, equipment, facilities, and production for major commercial and cable TV networks
  • Must be willing and able to travel -requires travel

Benefits

  • Medical, Dental, and Vision coverage
  • Vacation Days
  • Sick Days
  • 401(k)
  • Discount Programs
  • Life Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

Why Join Us?

Check us out at https://www.nepgroup.com/career/careers
NEP Group, Inc.

Senior Staff/Principal Engineer (Mobile Software Innovation)

OVERVIEW

Our Client is one of the Top 4 world’s largest global Fabless Semiconductor Company. They are market leaders in developing innovative systems-on-chip (SoC) for mobile devices, home entertainment, connectivity, and IoT products. Ultimately, they power more than 2 billion devices a year – that’s in 20 percent of homes and nearly 1 of every 3 mobile phones globally.

WHY JOIN?

The company is setting up a brand-new Business Unit in the US and is looking to fill 300 job positions. Hence, this opens a great opportunity for anyone who’s aiming to be part of a brand-new team and grow with the business unit. They are well managed, profitable, stable company with a 60.2% growth rate by revenue in 2021. Moreover, a fully committed to technology with $24B invested in R&D between 2004 to 2022 Q2.

RESPONSIBILITIES

  • BS EE/CE degree required, MS desired
  • 5 or 8+ years of strong technical experience in the Wireless Communications industry
  • Technical understanding and experience with one or more wireless radio technologies
  • Technical project/product management experience
  • Excellent organizational and communication skills, with proven cross-functional management
  • Strong strategic and analytical skills
  • Experience leading and driving teams in a cross-functional environment
  • Dynamic and “can do” attitude
  • Willingness and ability to travel internationally
  • Able to work in different time zone.

REQUIREMENTS

  • BS EE/CE degree
  • 5 or 8+ years of strong technical experience in the Wireless Communications industry
  • Technical understanding and experience with one or more wireless radio technologies
  • Technical project/product management experience
  • Hands-on software development/software test experience
  • Face-to-face customer experience

INTERESTED

We are committed to submitting suitable candidates for this vacancy to our client ASAP, for more information contact Jon Ryan Legaspi on Linkedin or email at [email protected]

PER International

Our client, a leading entertainment and media company, is hiring a Project Manager, Live Streaming Operations, for a long term contract role.

Location: Burbank, CA (hybrid onsite)

Job Type: Contract, W2

Duration: 1 year, potential for conversion to FTE

Role Details: We are seeking a Technical Project Manager to join our PMO team on the Video Operations team. Our ideal candidate keeps their eyes on the delivery goal while coaching their team across multiple groups. The candidate also has experience in live streaming operations support, knowledge of Video CMSs and video streaming technologies (such as DRM), and leads all aspects of tracking projects from start to finish. The role knows what it takes to run complex projects, involving multiple partners and a diverse team of collaborators.

Your Day To Day:

? Coach, facilitate, and maintain a steady and beneficial Agile process methodologies for the teams, driving process and transparency.

? Communicate with the business around team’s velocity and project health while supporting the PMO in reporting on all teams’ status.

? Prepare, scope and lead discrete live events, live linear channels & sports league launches. Including, but not limited to fielding intake information, documentation, risk mitigation and resource management as needed for cross-team events/leagues/channels.

? Help to resolve urgent issues and remove impediments for the team.

? Work with teams in different time zones, from the U.S., Brazil, LatAm, and Australia. Therefore, needs to be flexible with a work shift schedule.

? Providing PMO support related to all discrete live events driving live streaming on the Global Paramount + platform, including league/event page launches.

? Drive process improvements and initiatives through multiple internal stakeholders.

? Coordinate with domestic and international stakeholders on all launches, refreshes and end of season protocols.

? Liaise with stakeholders on any ad hoc requests pertaining to different entry points for discrete live events across the Global Paramount+ platform.

? Work cross-functionally with domestic and international Paramount+ design, curation, live operations, programming, marketing, quality assurance and client teams to submit tickets for live event launches, and ad hoc as needed.

? Manage and enhance all project trackers and documentation surrounding discrete live events.

? Additional other duties and responsibilities, as assigned. Qualifications: What you bring to the team:

You have –

? 3+ years multi-project management experience in a technical (SDLC) environment

?Experienced with a live site CMS, CDN, streaming technologies, live stream operations, or live signal transmissions.

? Understanding of video technology stacks, including but not limited to, ingestion, video encoding/packaging, DRM, Ad insertion, Signal Acquisition

? Deep knowledge of agile and traditional frameworks

? Extensive experience in road-mapping, planning and scheduling.

? Proficiency in tools: Airtable, Jira, Confluence, Google Suite, Slack

? Good interpersonal skills with the ability to communicate ideas in a fast-paced creative environment and possess the ability to lead calls/meetings.

? Bachelor’s degree or equivalent experience

You might also have –

? SAFe Agilist certification in addition to ScrumMaster

? Expert Admin JIRA user

? Experience with Content Management Systems, Subscription or Membership sites, Publishing Systems, Digital Media sites development, video

? Knowledge of advertising concepts (traditional and/or online)

? Knowledge of responsive design experience on Mobile, Desktop and Large TV screens

? Basic proficiency with standard development software

Pay rate is $40-50 per hour W2

TSR Consulting Services, Inc.

$$$

Location: 10250 Constellation Blvd, Century City, Los Angeles, US (hybrid style, 3 days working in the office)

About This Role

BIGO LIVE’s Content Programming and Management team sits within our Operation teams whose goal is to oversee a platform-wide content programming strategy that creates understanding and symbiosis between our creators and communities.

Serving the North America market, this role serves to ideate, plan and execute content programs and initiatives that are globally/locally relevant to develop our diverse content ecosystem by leveraging the market trends insights and BIGO LIVE in-app functions. You’ll need to demonstrate the ability to organize a creative process, communicate their intent and progress, and measure their results against clearly communicated business outcomes.

Responsibilities

  • Identify, strategize and innovate content initiatives to serve business growth and increase user activeness by leveraging our core product functions
  • Create, plan, and execute programs and events, including seasonal events, core-community events and identifying new opportunities to increase engagement for all creators related activities and partnerships
  • Responsible for local campaign setup, execution, reporting and optimization to drive performance indicators in alignment with Content Vertical team objectives
  • Create and manage content calendar and project plans including objectives, roadmap, SWOT and step-by-step action plan to ensure success of a campaign
  • Set key performance indicators (KPIs) for content campaigns, such as DAU, retention, livestream hours, watch time and measuring campaigns’ performance against the KPIs
  • Perform deep-dive analysis on creators’ content performance, review data and effectively implement strategy while identifying areas of success and needed improvement
  • Act as the main interface between the content and marketing team; Work with cross-functional teams including user operation team, legal, finance, PR to develop joint platform plans
  • Monitor and analyze market and industry trends, new topics, emerging content creators, and competitor performance to strategize on company’s content activities

Qualifications:

  • Minimum 8 years of experience in a content development or content marketing role in the tech or pan-entertainment space
  • Extensive experience in campaign management and creator partnerships is a must
  • Proven and demonstrable track record in creating new content ideas and producing live content
  • Must be proactive, fast-thinking, self-starter who can own and lead project
  • Ability to work cross-functionally across multiple teams, stakeholders, and time zones
  • Solid knowledge about the Internet users, market trends and major social platforms
  • Strong analytic skills; Ability to derive actionable insights from campaign metrics and marketing data
  • Bachelor’s Degree or above education/experience

Benefits:

  • Competitive pay package that includes a base salary and performance-related bonus.
  • Generous paid time off starting at 4 weeks + 10 sick days and 9 Holidays per year.
  • Free medical, dental, and vision insurance
  • 401k
  • Free gym membership and meal allowance

BIGO

Founded in 2004, Evil Eye Pictures is a collaborative virtual studio bringing together some of the best content creators, innovators and engineers from around the globe. The team is focused on creating immersive, compelling visuals and experiences for the evolving world of real-time, multi-platform entertainment.

Evil Eye was founded by artists to work on high-profile, special projects while maintaining an emphasis on people and a positive, fun work culture.

Studio IT Support Manager

Evil Eye Pictures is looking for a highly engaged Studio IT Support Manager who has both IT management experience as well as hands-on IT skills to support our virtual studio workflow needs. In this role, you will analyze current technologies utilized within the company then strategize and help implement improvements to expand upon them.

The person in this role will coordinate with both our internal IT support Administrator as well as our external Managed Service Provider to lead them in assessments and projects.

In this role you will be the manager responsible for IT projects and coordination under the direct report of the COO, as well as providing direct support to team members and addressing system needs. This includes license management, systems distribution and software audits. You will also be assessing our environment for expanding integrations and efficiency improvements. This job has healthy scoops of management sprinkled with a lot of technical know-how.

This is a full time remote position supporting our virtual studio. Preference will be strongly given to candidates who live in the San Francisco Bay Area and are able to occasionally be on site as needed to support operations.

Experience in a creative digital studio environment with familiarity in areas such as video games, real-time game engines, post-production, visual effects, etc is also a big bonus.

Key Responsibilities:

  • Project management and direct report to COO for all Studio IT needs.
  • Primary point of contact and management of our current MSP and additional third party IT service providers.
  • Analyze current technologies utilized within the company and develop steps and processes to improve and expand upon them.
  • Work alongside teams, internal and external, to successfully monitor progress and implementation of initiatives.
  • Participate in on-call incident escalation as needed.
  • Auditing, purchasing and management of studio hardware, software, and licenses.
  • Familiarity with NIST or TPN security principles and how to adapt them to an environment and roll them out in phases.

Requirements:

  • Understand the principles of ITAM and ITSM, and adjust them to the Evil Eye Environment.
  • Strong Windows OS experience.
  • Bachelor’s degree and 4+ years of relevant work experience: direct executive support, or project management experience.
  • Familiarity with Google Workspace and cloud computing technologies such as AWS and Google or other cloud computing environments.
  • Experience generating Disaster Recovery plans as well as User Policies.

  • Work with internal and external teams in support of:

  1. Optimizing our remote desktop environments for maximum throughput including, but not limited to, Teradici, RealVNC, NoMachine. These services will all be managed through cloud and scripts.
  2. SSO setup (OKTA) and MDMs including Partial MDMs for BYOD.
  3. Knowledgeable in database configuration and management (Perforce, Git).
  4. VPN management; currently using Tailscale, built on the Wireguard framework, as well as Palo Alto Networks Global Protect VPN in parallel.

  • Excellent written and verbal communication skills with attention to detail, organization, reliability and responsiveness.
  • Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks.
  • Authorized to work in the U.S.

Good to have:

  • Network of IT consultants as a resource to assist in additional technical needs & services.
  • Familiarity with Linux and OS X, and supporting apps like Zoom, Airtable, Miro.
  • Familiarity with Synology server management.
  • Familiarity with cloud backup solutions (Backblaze, DropSuite).
  • Demonstrable scripting experience with a variety of scripting languages for automating tasks, generating reports and creating tools (e.g. Python, Javascript, PowerShell, API).
  • Minimum of 2 years experience in games or real-time production, visual effects post-production, or animation.
  • BS or Masters degree in IT or similar preferred. Game development, VFX, film, art, communications, or related fields of study are strongly preferred.
  • Familiarity with advising on Unreal Engine and other realtime engines projects, VR and AR a plus.
  • Familiarity with advising on VM management, be it through virsh cmd line, windows hypervisor or v-sphere

This is a full time position. This position is remote as we support a Virtual Studio.

For more information about Evil Eye check out:

https://www.evileyepictures.com

CA Pay Transparency Information:

The expected annual base pay range(s) for this position are detailed below. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Evil Eye’s benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

Base Pay Range $75K-175K per year

Evil Eye Pictures

The Brand Manager (Merchandise and Tabletop) plays a key role within the Skybound Entertainment consumer products division where we are launching video games, board games, collectibles, and merchandise for diehard fans, community, and loyal customers.

The Brand Manager (Merchandise and Tabletop) will be responsible for creating and executing brand strategy and go-to-market campaigns for all product launches coming out of the group.

The candidate will be responsible for working with internal and external partners to support the brand strategy for all functions within the group, from merchandise to collectibles, tabletop games and more. As the subject matter expert on merchandise brand management, this role has room for significant growth and increased management potential.

At Skybound, we build global franchises. We’ve been the home of The Walking Dead and Invincible since 2010 and are leaders in creating universes that become pop culture phenomena from our library of over 150 properties, including the emerging tentpole Impact Winter.

We’ve made Skybound a home for millions of fans and make sure to connect with them daily – whether it be in-person or online. We’re fans of our fans and are constantly exploring new ways to interact with them.

The ideal candidate is a self-starter with critical thinking skills and is comfortable managing deadlines. The role requires the candidate to display resourcefulness and initiative, while supporting the needs of the business. They will be familiar, if not well-versed in the world of direct-to-consumer, merchandise, tabletop games, digital media, with an emphasis on collectibles, pop-culture and comics IP.

Reports: This position will report to Head of VP of Product & Strategy

Responsibilities: Responsibilities include, but are not limited to:

  • Develop brand positioning, target audiences, values, and marketing strategies.
  • Create brand decks for internal and external partners.
  • Create go-to-market strategy for product launches and coordinate with cross-functional teams to facilitate execution.
  • Develop relationships with digital influencers, partners, and brands to develop unique campaigns for product launches.
  • Manage calendar and project milestones for all releases.
  • Manage asset creation (such as key art, ads, websites, etc.), with creative services group as well as manage photoshoots for all product launches.
  • Be a “Brand Ambassador” between DTC, Production, PR, Sales and Social Media teams while updating key internal stakeholders on primary beats and asset timelines.
  • Support team with ideas for developing new product offerings.
  • Gather consumer insights to create marketing plans that effectively set objectives, key messaging, positioning, and identify target audiences.
  • Partner with the sales and marketing analytics teams to monitor category performance across e-commerce.

Basic Qualifications:

  • Bachelor’s degree in business administration or marketing.
  • Significant relationships in the influencer and digital content space.
  • 3+ years experience in a brand management or marketing role.
  • Direct experience managing brand management and marketing budgets.
  • Experience building and scaling communities across social media.
  • Familiarity with creating content for social media platforms.

Job Type: Regular, Full-Time

Salary Range: $72,000-76,000

  • Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
  • The salary range listed is just one component of the total compensation package for employees
  • Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. This role may also qualify for a possible discretionary bonus annually.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Skybound Entertainment

The Bellwether  – Private Events Manager

POSITION: SPECIAL EVENTS MANAGER

STATUS: Salary + Commission 

REPORTS TO: General Manager

 

We are looking for a competent and skilled Private Events Manager to sell, oversee and execute special events. You’ll ensure events are successful and cost-effective, paying attention to budget and time constraints. An event manager is, above all, a project manager who understands marketing and promotion techniques. We want to see enthusiastic candidates with fresh ideas, organizational skills and a base-level of production knowledge.

Responsibilities:

  • Manage all Bellwether special events, tv, commercial and film shoots and other private events as needed. 
  • Attend advance meetings/walk thru’s with client, vendors, or artists as needed
  • Organize all vendors schedules and their event needs
  • Create an event timeline to share with internal team/ production team
  • Create a post event summary and notes for GM, partners & venue/production team
  • Manage all event costs and communicate to client
  • Organize communication with General Manager & events staff 
  • Process all event invoices and organize settlements
  • Collaboration in creating and updating all sales collateral for venue
  • Manage onsite venue support specific to event needs, communicate changes to schedule or support directly to Venue Management
  • Field all venue inquiry emails and provide detail on availability, pricing including sales pitches etc.
  • Actively sell and promote event opportunities among great Los Angeles community including but not limited to holiday parties, filming opportunities, industry events, weddings, brand activations, etc.

 

Skills/ Experience Required:

  • Excellent interpersonal skills, highly organized, client presentable, solution based thinking and quick thinking and composure in intense situations
  • Motivated to create more efficiency in operational processes, communication, and advance methods
  • College Degree and 2-4 years of experience  in event management, preferably events of 3k attendance or larger
  • Excellent time management in a fast-paced environment. Experience with venue contracting and vendor service buying.
  • Excellent knowledge of operational aspects of event production, specifically corporate events
  • Ability to work long hours, with various personality types
  • Ability to juggle multiple responsibilities with conflicting deadlines
  • Proficient in Microsoft Suite and Google Docs. Adobe suite & Vectorworks is a plus

Another Planet Entertainment

$$$

WHO ARE YOU?

Are you an ambitious individual who loves to work with others? Are you the type of person who knows what it takes to put together a truly amazing special event? Then you’re in luck! We are looking for a highly motivated self-starter with a love of the special events space.

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Throughout our 30-year history, Insomniac has produced festivals, concerts and club nights for millions of attendees across the nation. The company was founded by Pasquale Rotella, and has been based in Los Angeles since it was formed in 1993.

Insomniac’s West Coast Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world’s top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac’s West Coast Clubs Division includes venues such as Exchange, Academy LA, Time Nightclub, and Nova SD.

THE ROLE

Insomniac Clubs are looking for a highly motivated individual to join the Special Events Department. This is an exciting demanding role with a strong career and upside potential for the right candidate. The events are wide ranging, including film shoots, award shows, fashion shows, corporate events, concerts, and social events. We are looking for someone who thrives in a fast paced environment and is extremely organized with a high attention to details. This position will split time working onsite at multiple locations. You will be required to work onsite at Academy LA and Exchange LA in Los Angeles as well as onsite at Time Nightclub in Costa Mesa.

RESPONSIBILITIES

  • Event production and planning on all levels: initial inquiries, invoicing and deposits, permitting/approvals, collecting insurance and working directly with rental and catering companies.
  • Site visits with prospective location scouts and clients
  • On site coordination for all events and film shoots
  • Liaise between client and internal teams throughout all events
  • Administrative duties including maintaining company calendar, answering calls and keeping contacts up to date.
  • Researching prospective clients and companies as directed by the Director of Special Events
  • Maintain client relationships and represent as point of contact when needed
  • Ensure all vendors are set up and payments are processed accordingly
  • Coordinate all operational set- up and break down of events
  • Maintain files in proper order before, during and after the special event orders have been distributed
  • Special projects and initiatives assigned as needed

QUALIFICATIONS

  • Must be over 21 years old as our venues are 21+
  • Bachelor’s degree
  • 2+ years experience in entertainment/live events industry preferred
  • Proven ability to multitask and to coordinate cross-functional projects
  • Must be prepared to work some nights and weekends
  • Strong foundational knowledge of event planning, hospitality and entertainment industry
  • Strong drive and positive attitude with a passion to work in the events industry
  • Impeccable time management
  • Excellent communication skills

WORK ENVIRONMENT

  • Must be able to tolerate loud noise levels & busy environments in dynamic work locations
  • May work in drastic temperature climates while on site at events
  • Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Hiring Salary Range: $65,000.00 – $73,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Exchange LA

The Assistant Restaurant Manager will lead a group of employees in a manner which ensures delivery of World Class customer service, award winning food & beverage product, and an entertaining environment that blends together to create a seamless dining experience resulting in increased customer loyalty, real cover growth and improved operating margins. The Assistant Restaurant Manager must work well with the team to ensure adherence to all company established policies, procedures, standards, safety and sanitation issues and compliance with gaming regulations. The Assistant Restaurant Manager should lead by example and create an environment where all guests and employees feel comfortable, welcome and special.

Essential Duties and Responsibilities Include:

Show strong leadership skills and ability to lead a team.
Assists the Restaurant Manager with all facets of running the restaurant operation and completes all tasks, duties, responsibilities, and projects as assigned within set timelines.
Directs and organizes the activities of the team to maintain high standards of food, beverage and service.
Assists in interviewing, hire, train, recommends evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Develop, implement and monitor schedules for the operation while maximizing service levels and achieving a profitable result.
Communicate both verbally and in writing to provide clear direction to the staff.
Attend all meetings and training as required or scheduled.
Assist co-workers with their job duties as needed and be a team player.
Effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Display fair and consistent treatment to food-service employees with respect to disciplinary action and provide supportive documentation.
Develop and maintain close working relationships with all departments of the hotel and casino.
Work “on the floor” during appropriate restaurant hours to observe how employees are treating our customers and to ensure quality service. Take corrective action as needed.
Ensure staff adherence to policies and practices regarding the use of the POS system.
Perform all assignments and duties as directed by the F&B Director.
Communicate with management, peers and subordinates in a professional, positive and consistent manner.
Conduct regularly scheduled staff meetings, daily shift meetings, and ensures staff attendance at all company scheduled communication meetings and training classes.
Maintain overall restaurant equipment, linen, uniforms, etc. Ensure uniform standards, appearance standards, cleanliness, safety, and other established rules, guidelines, policies, and practices are met consistently.
Controls the inventories of food, beverage, and non-food supplies.
Handles all accidents and resolves customer complaints in an effective and timely manner.
Coaches employees on how to resolve guest issues and de-escalate conflicts.
Responds promptly and effectively to guest inquiries and coordinates special arrangements and requests following established guidelines and policies.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities:

This position has supervisory responsibilities.

Job Requirements:
Must be at least 21 years of age and have a High School diploma or GED/equivalent.
(2-3 years) Previous supervisory/managerial experience in a high volume, upscale casino or resort/hotel restaurant operation managing a staff of at least 40.
Read, write, speak and understand English fluently.
Excellent customer service/communication skills.
Excellent time management skills.
Must be computer literate.
Must have a strong sense of urgency.
Demonstrate team building experience.
Abilities to inspire, train, and develop people for promotion.
Strong organizational skills.
Excellent listening skills.
Understand, follow and enforce ALL ABC ACT.
Understand and able to follow P & L
Understand and able to follow COGS Report
Understand and able to run micros and SWS
Knowledge of a beverage (bar) operation
Follow and enforce company policies and procedures.
Excellent safety and sanitation skills.
Thorough understanding of human resource requirements and regulatory standards.
Creative problem solving skills.
Enthusiastic in both leadership and customer service.
Wine knowledge preferred.
Knowledge of restaurant accounting and operation practices, financial reporting, tip reporting, attendance reports, and use of other tracking tools and systems.
Versed in all aspects of the general operation of a food service business.
Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
Must be physically mobile with reasonable accommodation.
Must be able to respond to visual and oral cues.
Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stop and twist while carrying restaurant stock to and from supply areas; able to reach across tables and counters; able to stand and walk for up to 10 hours; able to use hand motions when cleaning and wiping menus and table tops/counters.
Able to tolerate second-hand smoke, noise and bright lights.
Able to work at a fast pace in an often crowded/noisy environment.
Must be able to maintain a neat, well groomed, professional appearance and uphold the company appearance standards. Must maintain good posture and poise throughout shift.
Able to multi-task, handle stressful situations, and make quick decisions based on established company standards, policies and procedures.
Able to interact well with internal and external guests to achieve positive outcomes for the property and guests of the facility.
Must be able to lift and carry up to 35 lbs. (Tables, chairs, glass racks, oval trays with food & dishes, cash registers, POS equipment).
Must be able to push or pull 50 lbs. (Tables and chairs as required to provide appropriate seating arrangements for customers.).

Work Environment:

Employees working the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

The Company provides its employees with a comprehensive benefits package which includes medical, dental, vision care, life insurance and a 401(k) Retirement Plan. In addition to these benefits you are entitled to paid time off (PTO), an employee assistance program (EAP) and more!

All applicants must be able to demonstrate their U.S. work authorization during the employment verification process.
Fantasy Springs Resort Casino

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