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Sports & Social brings the best in sports watching and exciting entertainment to it’s upscale gaming parlor and social lounge. The 22,000-square-foot, two-level space is outfitted with

state-of-the-art AV technology, including an LED display at its centerpiece that allows guests to enjoy multiple games and sporting events at once. Sports & Social offers guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, a wide variety of interactive social games, and an expansive outdoor rooftop patio.

Manager Responsibilities include, but are not limited to:

  • Ensure compliance with standards of service and operating procedures.
  • Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
  • Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
  • Plan and organize work.
  • Communicate and enforce policies and procedures.
  • Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
  • Alert management of potentially serious issues.
  • Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.
  • Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
  • Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
  • Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
  • Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
  • Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
  • Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.
  • Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
  • May coordinate special events scheduled for the venue.

Manager Qualifications

  • High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
  • Hospitality Management Degree or some college preferred.
  • Must speak fluent English, other languages preferred.

The Manager position requires the ability to perform the following:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.
  • Carrying or lifting items weighing up to 75 pounds.
  • Moving about the outlet(s) safely and efficiently.
  • Handling food, objects, products and utensils.
  • Bending, stooping, and kneeling.

Live! Hospitality & Entertainment

OLE RED LAS VEGAS – OPENING Q4 2023!

**OPRY ENTERTAINMENT GROUP / RYMAN HOSPITALITY PROPERTIES IS SEARCHING FOR DYNAMIC, EXPERIENCED GENERAL MANAGER** to take the reins at our newest outpost of Ole Red– a multi-level bar/live music/retail concept in partnership with Blake Shelton – in Las Vegas.

Overview:

The General Manager is responsible for all daily operations and guest experiences for Ole Red, a restaurant, bar, and entertainment destination. The General Manager monitors the development, implementation and execution of the business strategies. This includes all aspects of unit operations: service strategy, operational budget, sales strategies, entertainment strategy and programming, culinary, restaurants/bars, retail, and banquets/catering. The General Manager also grows revenue and maximizes the financial performance of the attraction through products and services that meet or exceed the needs and expectations of the target customer and provides a return on investment.

Responsibilities:

  • Organize and lead all staff and operations of the venue.
  • Provide overall leadership and support for all areas of operation and corresponding staff functions by creating and influencing the appropriate culture and character of the venue.
  • Ensure positive guest service in all areas.
  • Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
  • Actively participate in the attraction, selection, development and retention of venue staff and management.
  • Develop direct reports by communicating performance expectations and delivering timely feedback through verbal communication, weekly meetings and goal-setting programming through designated performance management system.
  • Partner with Company leadership to prepare annual budgets, monthly forecasts and conduct P&L oversight/management.
  • Develop short- and long-term plans for revenue growth and cost control measures.
  • Ensure that restaurant, as well as individual departments, meet or exceed all budgeted financial expectations.
  • Establish systems for all inventories/controls.
  • Work with internal business partners to provide oversight and support for all entertainment programming such as Marketing, IT, Human Resources and Accounting.
  • Communicate and uphold all corporate standards, guidelines, policies and procedures in accordance with local, state and federal laws and regulations. Follow and support brand SOPs. Participate and respond to the annual Company audits.
  • Manage the security function to protect the restaurant’s assets and the personal safety of the employees and guests.
  • Facilitate proper communication and organization within the venue, as well as with the corporate office.
  • Provide conflict resolutions in a positive, effective manner.
  • Ensure compliance with corporate standards to maintain a working environment that is free of discrimination and harassment.
  • Manage physical facility to ensure proper maintenance and repair.
  • Maintain personal integrity by abiding by and supporting the values and principles of the company.
  • Support a high level of community involvement and partnership via personal and/or team presence and participation at designated events/functions.
  • Ensure that all special events are executed properly to the client’s satisfaction.
  • Perform other duties as assigned.

Qualifications:

Education

  • High school diploma or equivalent required; college degree preferred
  • Bachelor’s degree in hotel/restaurant management is desirable; a combination of practical experience and education will be considered as an alternative

Experience

  • 5+ years of progressive, high-volume restaurant management experience required
  • Skilled in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping and preparation of reports
  • Micros POS, Compeat and Hot Schedules experience a plus
  • Proficient knowledge and experience with Microsoft Office (Outlook, Word, Excel)

Knowledge, Skills and Abilities

  • Excellent interpersonal, written and verbal communication skills
  • Strong understanding of federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
  • Ability to establish clear direction, set goals, monitor progress and measure results
  • Passion for the hospitality business and compassion for people
  • Capable of creating fun in a fast-paced and stressful environment
  • Ability to communicate assertively in non-aggressive, candid manner

Licenses / Certifications

  • State Alcoholic Beverage Commission (ABC) certification required
  • ServSafe certification required
  • Valid driver’s license required
  • Must obtain CPR certification within 90 days
  • Must complete Crowd Management training upon hire

Ryman Hospitality Properties

Title: Director, Social Strategy

Department: Company 

Reports to: VP of Marketing 

Company and Position Summary: 

Mass Appeal is an entertainment company dedicated to telling stories from the perspective of those who shape and shift culture. Since 1996, we have documented the emerging movements that influence popular ideas. Today, Mass Appeal is the elevated voice of Hip Hop and its ever-expanding sphere of influence. Integrated offerings in content, music and creative services stoke Mass Appeal’s ability to maximize the impact of our output. Our diverse school of thought separates us from friends and foes alike.

 

The Director, Social Strategy for Mass Appeal is primarily responsible for managing all social media accounts, researching trends and analyzing analytics as well as creating strategic plans to grow our platforms. The social strategist will work closely with the marketing and creative agency team. 

 

Job Responsibilities:

  • Serve as the point person for all social related needs across Mass Appeal and its affiliate channels
  • Curate and manage the brand identity and creative direction via Mass Appeal’s social accounts
  • Have a strong pulse on entertainment, media, and music cultural moments as well as the foresight for upcoming trends
  • Manage and create content across all Mass Appeal social channels including but not limited to Mass Appeal, Hip Hop 50 and more
  • Deep knowledge of all aspects of social marketing as well as the latest trends
  • Expertise in the workings of Facebook, Twitter, Instagram, Tik Tok, Discord, etc. and managing and adapting our content and messaging to all existing and new platforms.
  • Coordinate and execute digital advertising plans
  • Set specific objectives and keep track of KPI’s
  • Monitor SEO and metrics
  • Work with the agency team to create and implement social strategies for clients
  • Create actionable plans to grow audience 
  • Ensure progress on all platforms by using analytical tools
  • Ensure brand consistency in copy through tone and voice
  • Collaborate across departments to ensure all assets, strategies, goals and timelines are met
  • Identify new social trends and emerging platforms and have the comprehension of the competitive landscape and digital best practices 
  • Manage all consumer-facing digital spaces at both the label and artist level including websites, social media, CRM, and D2C stores
  • Conceptualize and successfully execute social media campaigns to increase fan engagement and CRM numbers then provide the necessary reports on analytics to measure ROI.
  • Provide weekly reports on Mass Appeal accounts

Qualifications:

 

To perform this job to the standards of Mass Appeal, an individual must be able to perform each essential duty successfully. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job.

 

Education:

 

College Degree in a related field; one year of relevant career experience may be substituted for each year of college.

 

Experience:

  • 6+ years professional social media experience
  • Music industry experience with an emphasis in digital marketing
  • Knowledge and experience in the ever changing social media landscape
  • Expert level working knowledge of Facebook, Twitter, Instagram, YouTube, Tik Tok, Triller, Snapchat and the ability to seek out and adapt to the “new”.
  • Organize, prioritize, and execute a wide range of tasks with heavy workloads and tight deadlines
  • Management experience with agencies or other teams/departments
  • Creativity and willingness to think outside the box
  • Strong teamwork skills and communication abilities with the ability to write and convey marketing plans/efforts to executives and management
  • Strong interpersonal and teamwork skills, including adaptability, personal effectiveness, and the ability to establish quick rapport
  • Proficiency in Microsoft Office programs, including: PowerPoint, Excel, Outlook, Word
  • Degree qualified or equivalent

Mass Appeal

Position Summary:

The Dubbing Manager will be vial to the implementation of long-term dubbing operational plans to ensure audiences experience the highest quality of localized content worldwide. The incumbent will have a passion for language, experience with the production of dubs, a deep appreciation for regional cultural differences, and a high level of intellectual curiosity. This role requires you to develop a relationship with our original content and be able to strategically identify the challenges and complexities localization will face before it even begins. This is a demanding and fast-moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and initiative.

Responsibilities & Duties:

  • Manage multiple large-scale dubbing projects to drive creative localization strategy for Olympusat content.
  • Be the primary point of contact for creative localization for all titles within your vertical, driving strong relationships and collaboration with cross-functional partners in content acquisitions, post-production, product creative, business affairs, legal counsel, content planning & analysis, quality control, and regional marketing teams.
  • Analyze content to identify and solve localization challenges and accommodate and/or provide risk assessment for any special upstream localization requests.
  • Prepare in-depth dubbing guideline documentation for our localization partners.
  • Provide dubbing in-house with casting notes and approve voice talent choices.
  • Communicate music & effects needs wit mixers. Supervise mixing or recording sessions for high profile titles as needed.
  • Maintain a keen awareness of the current and future slate of titles within their assigned vertical, ensuring proper coverage of title assignments for their respective team and managing their bandwidth.
  • Execute, refine, and enhance Olympusat’s dubbing strategy.
  • Perform additional related duties as assigned.

Minimum Job Requirements:

  • Minimum of 7 years in leading teams and managing localization workflows in the entertainment industry. Experience managing remote employees is a plus.
  • Bachelor’s degree preferred and/or equivalent, relevant work experience.
  • Highly analytical with ability to get to the root cause of a problem; able to creatively figure out solutions or propose changes to existing workflows as required.
  • Adaptability and resilience to quick changing priorities, technology, tools, and workflows needed.
  • Must be a team player and self-starter with the ability to work with minimal supervision.
  • Bi-lingual (English/Spanish) required. Native English speaker with fluency in Spanish required.
  • Preferred skills: Understanding or experience with audio terminology, LinkedIn expert, MS Office (Excel, PPT, Word, Outlook, TEAMS), Google Suite. ProTools/Nuendo experience is a plus

Olympusat

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world!

www.stand8.io

We are hiring for a Project Manager – Incident Management for a cutting edge media entertainment company.

Key Responsibilities

  • Manage, own and drive video streaming incidents to resolution.
  • Proactively monitor issues assigned to Playback Services teams using incident management tools. Triage, and assign issues accordingly.
  • Ensure the correct resources are working on the resolution of major incidents according to their severity.
  • Partner and collaborate with technical data analysts, engineering, PMO, and release management teams to track issue resolution, validate KPI improvements, and celebrate wins.
  • Document, update, and communicate incidents’ status, impact to users, next steps, and target dates for resolution to broader team and senior management.
  • Manage open technical tickets to prevent escalations and identify when escalations are required and trigger such escalations accordingly.
  • Facilitate meetings, cross-team collaboration, and breakout sessions.
  • Create, maintain, and deliver comprehensive incident management documentation, process workflows, dashboards, and executive status reports.
  • Establish, foster, and manage strong working relationships with stakeholders and teams.
  • Drive continuous improvement, retrospectives, and lessons learned.

Qualifications/Requirements

  • Bachelor’s degree in computer science, engineering, or related field.
  • Minimum 4 years’ experience in a project management and/or incident management roles.
  • Ability to advocate the users’ impact and ensure a sense of urgency is felt within the engineering community.
  • Demonstrated experience driving incidents through to resolution keeping all stakeholders updated.
  • Effective communication skills, knowledge of incident management processes, issue escalation, and attention to detail
  • Advanced proficiency with a variety of incident management and dashboarding tools, Agile methodologies, and Agile management tools.
  • Strong leadership skills with the proven ability to coordinate and influence remote cross-functional project team members from multiple internal departments or external teams.
  • Understanding of the software/product development lifecycles, and release management.

Desired characteristics

  • Understanding of video streaming KPI metrics.
  • Experience with video streaming KPI monitoring tools.
  • Highly collaborative, able to build strong relationships with internal and external teams.
  • Adaptable performer who can lead effectively under pressure and through significant change.
  • Results-oriented with initiative to work until job is complete.
  • Passion for technology, streaming and digital media.
  • Experience managing incidents of large scale-video applications.

The US base range for this contract position is $30-$40/hour. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training

STAND 8 Technology Services

SNIPES Director of Community Impact

Hybrid

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and over 300 doors in the US. Key brands include Nike, Jordan, Adidas, Puma, Timberland and UGGs. Our mission is to move street culture forward through our communities.

To achieve this mission, we operate as an “entertainment company with a little bit of retail”. Our customer journey starts in our communities where we support, empower, and celebrate in order to earn the right to do business there. We are deeply engrained in our neighborhoods and work with many local partners to provide experiences and tell our stories – be it at food drives, music festivals, skate tournaments, dance contests, basketball games, or in one of our 700 state-of-the-art doors. To ensure our stories have reach, we also regularly work with global partners such as our Chief Creative Office DJ Khaled, Snoop Dogg, Rick Ross, or brands such as Sony PlayStation and Sprite.

We entered the US market in 2019 through two acquisitions and have been extremely well-received by our communities, customers, and brand partners. We completed our third acquisition at the end of 2021, and in March 2022 acquired a fourth company in the US. We are geared up to invest more in our communities, our brand, and points of sale to unlock further growth across the US.

Overview: Reporting to the Vice President of Marketing, the Director of Community Impact will be the lead strategist for Community Participation Programs at SNIPES. The Director of Community Impact will be responsible for the planning, execution and budget management of the Community Participation programs at the local and national level.

Responsibilities:

  • Build and maintain relationships with key local, regional, and national community leaders and executives
  • Serve as the primary liaison between community leaders and ‘SNIPES’ management
  • Identify, develop, and execute new Community Participation Programs that align with ‘SNIPES’ vision and community needs
  • Develop a multiyear road map for the Community Participation Programs to present to leadership
  • In partnership with Finance, develop and manage the full budget for the Community Department
  • Sustain and monitor current Community Participation Programs; assess outcomes and goals of each program with specific performance indicators
  • Collaborate with Community Council, Digital, Stores, Human Resources (SMS, Email communication)
  • Present Community Participation updates and feedback to ‘SNIPES’ Community Council
  • Manage Community Participation department budget, invoices, existing contracts, & negotiate contracts
  • Supervise and develop the Community Participation team

Qualifications:

  • Minimum 5 years of relevant experience
  • Demonstrated ability of leading and developing a team
  • Non-profit, community organizing, and Marketing experience required
  • Retail experience a plus
  • Experience with networking and building a strong pipeline of partnerships in diverse communities
  • Expert knowledge of Microsoft Office
  • Strong verbal and written skills; a passionate communicator
  • Monthly travel required including weekends, up to 50%
  • Portfolio required to present during the interview process.

Current Community Activations:

  • SNIPES Serves x Young Geniuses: https://www.snipesusa.com/blog/snipes-serves-x-young-geniuses-atlanta.html
  • SNIPES Serves x Crack the Code: https://www.snipesusa.com/blog/snipes-serves-crack-the-code-nyc.html
  • SNIPES x Ladies of Hip-Hop: https://www.snipesusa.com/blog/snipes-x-ladies-of-hip-hop-making-herstory.html

Cultural Success Factors

  • Enthusiasm for the brand
  • Consumer Obsessed
  • Innovative Mindset
  • Collaborative nature
  • Skillful communicator
  • Adaptable and Flexible
  • Disciplined and self-motivated

Benefits with SNIPES

  • Generous Employee Discount
  • Paid Holidays
  • Summer Hours
  • Hybrid work schedule
  • PTO (Paid Time Off)
  • Bonus Plan
  • Affordable Health Insurance
  • Retirement Contributions

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws

SNIPES

We’re seeking an Operations Coordinator, Executive Briefing Center for a contract position with our multi-cloud enterprise analytics client headquartered in sunny San Diego, CA.

Role overview:

  • Start: Immediate
  • Duration: through end of the year (12/31/2023)
  • Location: Onsite in San Diego, CA. — Must be willing to work in our San Diego office up to five days per week
  • Anticipated Compensation: $27 – $34/hr W2 plus benefits. The offered compensation to a successful candidate will be dependent on several factors that may include (but are not limited to) the type and length of experience within the industry, education, etc.

About the Role:

The Briefing/Operations Coordinator will be working with a highly visible global program responsible for orchestrating successful customer and partner engagements.

S/he is responsible for ensuring the San Diego office is prepared for hosting successful briefings by working with other team members, Security, IT, Corporate Real Estate and Dining Services.

This role requires strong cross-group collaboration between various stakeholder groups, an understanding of our client’s field sales organization, as well as serving as the face of the company to customers visiting our headquarters location.

The ideal candidate is independent, requires minimal supervision, knows when to ask for help, and consistently delivers on commitments.

Requirements:

  • Bachelor’s Degree (B.S./B.A.) required
  • 2+ years in Sales, Marketing or Hospitality is preferred
  • Prior IT/High Tech industry experience preferred
  • Experience with AV technology and troubleshooting
  • Strong mastery of Microsoft Office Product Suite (Outlook, Word, PowerPoint, Excel, SharePoint, Teams)
  • A positive, professional demeanor with a Growth Mindset
  • Keen attention to detail
  • Ability to proactively offer solutions, especially when identifying problems (which is encouraged)
  • Ability to take abstract details and organize them down to simple parts
  • Ability to stay cool under the stress of last-minute changes (flexible & adaptable)
  • Know what it means to build a personal and team brand – and protect it
  • Strong communication, organizational and time management skills required

Role Responsibilities:

  • Maintain a professional and inviting environment in the Executive Briefing Center (EBC)
  • Manage all the logistics and hospitality aspects of the guest experience in the EBC
  • Provide general administrative support of Briefing Program team and visiting customers
  • Act as the greeter for all visiting guests to the EBC, while being positioned at the EBC Welcome Desk, and ensure a positive first impression of Client and the EBC
  • Provide general support and initial troubleshooting for customers with questions or issues during briefings
  • Provide concierge-style service to all customers; meet and greet customers as they arrive at reception and escort them to the EBC and to their briefing room (in-person or virtual)
  • Provide logistical/concierge support for customers and account teams if needed including dining, transportation, lodging, entertainment
  • Assist with any ad hoc customer or account team requests (local restaurants, hotels, theaters, events, etc.)
  • Organize internal meetings and non-briefing events that take place in the Briefing Center
  • Manage pre-engagement arrangements prior to the start of the briefing, which includes the cleaning and setup (meeting logistics – agenda, feedback forms, name tents, badges, A/V setup, pad/pen, etc.)
  • Maintain and update the EBC Calendar, including schedule all engagements and events in coordination with Briefing Program Manager/Director and Briefing Consultant
  • Coordinate the ordering of catering for all engagements including the setup/breakdown and cleanup
  • Coordinate with Account Teams and Caterers to ensure all unique dietary/cultural needs are met with substantive options that makes their culinary experience on par with other guests
  • Manage all catering procurement details (coordination for delivery, collection of receipts, and recording billing information)
  • Collect any necessary information for customer engagements with account team (time, date, catering, hotels, special requests, etc.)
  • Handle the distribution and collection of briefing feedback forms, including entering feedback data into the briefing management system and providing results to the account team
  • Personalize customer collaterals and welcome screens
  • Prepare all customer and account team name badges
  • Maintain inventory of marketing collateral
  • Handle updating all video displays that list customer engagements and events
  • Help manage vendor relationships with catering, hotels, transportation, gifts
  • Refresh coffee in briefing rooms as needed
  • Prepare recurring and routine internal reports as well as disseminate monthly summaries to key stakeholders
  • Maintain inventory of all supplies and customer giveaways
  • Participate in regular meetings with Director to discuss upcoming engagements
  • Serve as point of contact for security, facilities, A/V, etc.
  • Maintain the briefing schedule and share it daily with security and lobby receptionist
  • Maintain the Briefing Center Handbook to ensure it is updated by the appropriate stakeholders and to ensure consistency with other EBCs
  • Handle all general administrative duties at the front desk of the EBC when guests are in the center
  • Assist with other needs as it pertains to the EBC and supporting each EBC Consultant in curating a memorable guest experience

Soft Skills:

  • Experience in client service, hospitality, meeting/events, conference center, or a related field
  • Professional demeanor and appearance
  • Exceptional people skills
  • Excellent oral & written communication skills
  • Ability to resolve conflicts in a professional manner without letting emotions get the best of you
  • Aptitude to multi-task in a fast pace environment
  • Expert organizational skills
  • Understands the importance of diplomacy
  • Works well under pressure
  • Self-motivator and eager to learn and take on more responsibility
  • Expert time management skills
  • Ability to maintain and grow strong working relationships with others
  • Works well in a team setting

The Carrera Agency

Required Functional Skills/Tools:

1) Digital Asset Management experience within entertainment environment

2) Operations (step by step, very type-A, rigid, protocol based approach),

3) Technology forward (proficiency with Workfront (PM software)****huge plus***, Brandfolder (SAAS b2B) DAM system (opentext, otmm, and general understanding of video, googledocs, google sheets are a plus)

4) Experience working with DAMS in creative/marketing environments marketing to streamers

Position Description:

RHC is seeking a Digital Asset Coordinator (Operations focused) to join our entertainment client’s International Marketing team. This person will be assisting with Digital Asset efforts for the team and should be operations forward in terms of approach.

Robert Half

About Impact Theory

Impact Theory is a mission-driven modern media company designed to create positive change in people’s lives through the relentless creation of entertaining and empowering content. Designed as an integrated studio, Impact Theory develops and produces video games, web comics, film & TV, as well as world-class YouTube and podcast content that has garnered roughly half a billion views on YouTube alone. Regardless of type, Impact Theory’s content underscores the company’s mission to ensure the global spread of a growth mindset through ideas and entertainment. For more info, visit impacttheory.com.

This role is focused on Impact Theory University (ITU), is an online program & community designed to teach you the skills you need to reach your potential and give you step-by-step coaching on the exact process to upgrade your mindset and beliefs. ITU equips you with all the tools, support and accountability you need to live an extraordinary life.

Job Description:

We are seeking a highly motivated and experienced Sr. Manager, CRM and Lifecycle Marketing with a proven track record in developing and executing strategies aimed at driving subscriber growth to join our team. In this role, you will be responsible for developing and executing comprehensive lifecycle strategies, with a focus on subscriber growth, via owned channels including email, CRM Marketing, funnel optimization, landing page building and testing for conversion rate optimization, and more. The Sr. Manager, CRM and Lifecycle Marketing will be responsible for creating and managing CRM campaigns, analyzing customer data, and developing retention and loyalty programs.

We have a hybrid-friendly culture. You can expect to spend four days/week onsite at our West Hollywood office and one day/week working from your own home office.

Key Responsibilities:

  • Develop and execute a comprehensive lifecycle marketing strategy that maximizes customer lifetime value and aligns with the company’s mission and values
  • Manage and optimize direct response marketing campaigns across multiple channels and platforms, using data-driven insights and best practices
  • Define and monitor key performance indicators (KPIs) for customer acquisition, such as cost per acquisition (CPA), conversion rate, lifetime value (LTV), and churn rate, and report regularly to senior management
  • Funnel optimization and building, as well as working with HubSpot CRM systems.
  • Conduct market research, competitive analysis, and customer segmentation to identify target audiences and optimize messaging, creative, and offers
  • Collaborate with internal and external partners, such as media agencies, creative agencies, and technology vendors, to deliver high-quality campaigns and achieve growth targets
  • Stay up-to-date with industry trends, best practices, and innovations in direct response marketing and apply them to the company’s strategy and tactics

Qualifications:

  • Bachelor’s or master’s degree in marketing, business, or related field
  • 7+ years of experience in consumer marketing, with a focus on lifecycle marketing and CRM systems, ideally coming from a subscription based content platform
  • Comprehensive understanding of lifecycle marketing strategies and tactics, as well as the tools and technologies needed to effectively execute campaigns across multiple channels and platforms to drive acquisition and retention throughout the customer lifecycle
  • Must have experience in funnel optimization and building, as well as extensive experience working with HubSpot and CRM systems. This experience will be crucial in ensuring that customer acquisition campaigns are effectively implemented and managed to maximize their impact.
  • Proven track record of developing and executing successful campaigns across multiple channels and platforms, driving significant customer growth and revenue
  • Strong analytical skills and ability to use data to drive decision-making and optimization
  • Excellent communication, collaboration, and leadership skills, with a passion for coaching and developing team members
  • Excited to be part of an early-stage startup and knows what it takes to get new functions off the ground
  • Experience in e-learning, education, or digital product industries is a plus

The salary range for this role is $175,000 – $200,000 per year commensurate with experience

Impact Theory is an Equal Opportunity employer. We celebrate and embrace diversity, and believe the strongest teams are from a broad tapestry of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local law.

Impact Theory

Studio Center is looking for a Social Media Superstar to join our growing Social Media department. You must be, social and on top of the latest trends and technologies. You’ll be working with clients ranging from restaurants and breweries to sports and entertainment. You must also want to work in a fun, fast-paced environment with dogs and chocolate chip cookies.

Our Social Media Director Will:

  • Be super creative and proactive
  • Be organized with strong attention to detail and time management skills
  • Be an effective communicator, both verbally and in writing!
  • Work with a team of content creators
  • Provide brand direction to graphics dept and video team members when needed.
  • Create social media and digital strategies for a variety of industries and be confident in presenting them.
  • Be proficient in all social channels Facebook, LinkedIn, Instagram, YouTube, Google+
  • Provide daily interaction with client social media pages using a content calendar.
  • Use the budgets provided to help the paid media team execute online ad campaigns.

Social Media Specialist Must:

  • Have 5+ years of social media experience, with strong digital marketing background and a detailed social media understanding.
  • Provide prior campaign experience and results with Facebook, Instagram, Twitter, LinkedIn, YouTube, blogging, etc.
  • Have prior experience working with paid social media and creating content/editorial calendars.
  • Be able to react and adjust to change quickly.
  • Be LOVED by our clients! 
  • Have amazing proofreading skills.

If this sounds like you, we want to meet you!

Job Type: Full-time

Salary: $45,000 – $60,000.00 per year (Commensurate with experience).

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • Social Media Marketing: 5 years (Mandatory)
  • Marketing: 3 years (Preferred)
  • Sales (Preferred)

Work Location: Multiple Locations

Please send your resume and 3 references to [email protected]

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