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Production Types

Job Types

Skills

  • Texas

Summary/Objective

We are looking for a digital marketing manager to join and help lead our marketing efforts for our Enro brand. This person will partner with the Enro DTC Director to set the strategic and creative direction for Enro email, paid advertising and social media campaigns while tactically executing at a level to lead the business toward significant sales growth over the next few years. Operating with a “startup” mentality, the right person should be willing and able to wear many hats: strategic, tactical, creative and administrative.

Essential Functions

Email

  • Develop email marketing strategies to support key business priorities including new product launches, seasonal marketing campaigns, and CRM goals such as customer acquisition and retention
  • Oversee all elements of email campaign development to include database segmentation, copywriting, design, build, testing/QA and deployment of dynamic triggered (automated programs) and batch emails; Composing Monthly Content Calendar to align email, social media and blog campaigns
  • Analyze email performance, A/B testing results, KPIs including engagement and sales metrics, and leverage learnings to inform campaign planning and optimization
  • Develop e-mail acquisition strategies, deploy email remarketing and monitor/drive customer engagement, retention and profitability.

Social Media

  • Develop relevant and engaging content (copy, images, video, graphics) for social media channels that resonates with our customer audience, drives awareness and leads to an increase in sales revenue
  • Development and implementation of social media campaigns including engagement tactics, brand awareness, and contests for Facebook, Twitter, LinkedIn, Pinterest, Google+, Instagram, and YouTube
  • Ability to develop and implement unique and effective paid social media ad campaigns via Facebook, Twitter, LinkedIn or YouTube, including paid ads, promoted posts & pins, and contests
  • Identify and cultivate social media influencers (and bloggers) to generate awareness and social reach
  • Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Identify trends and insights and optimize spend and performance accordingly
  • Ability to efficiently manage and monitor multiple social & digital communication campaigns on a scheduled basis

Required Education and Experience

  • Undergraduate degree in marketing or a related field
  • 5+ years of working experience in digital marketing
  • Knowledge of HTML, Graphic Design Software & MailChimp Required
  • Excellent written communication and copywriting skills
  • Expert knowledge of social media platforms and social management tools for both organic and paid content
  • Expert knowledge of Woo Box (or other contest management platforms)
  • Advanced knowledge of Google AdWords and of SEO
  • Solid knowledge of website analytics tools
  • Proven ability to self-prioritize workload and meet deadlines
  • Required to be analytical and able to translate data insights into actionable and profitable marketing plans
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Shopify Plus experience preferred

The Apparel Group, Ltd

POSITION OVERVIEW

  • Responsible for coordinating the organization’s overall communications strategy, the Marketing Specialist must.
  • Use a variety of innovative techniques and strategies to successfully market Terrepower’s products and services to a variety of B2B markets utilizing traditional and digital platforms and mediums. This requires research and analysis of the market and prospective clients, as well as working with senior leadership to develop and implement communications strategies.
  • A dream job for someone that does not want to be limited in a typical digital marketing position. The sky-is-the limit on what this position can create and conceptualize.
  • This position is hands-on and will serve as creative designer for digital projects, participating in execution from design to deployment. You must be able to effectively communicate design ideas within a collaborative work environment and help to promote / design online brands.

JOB DUTIES

  • Develop and design compelling creative assets and tactics for: emails, websites, video, landing pages,digital advertising, social media, and proposals for special projects
  • Ability to innovate and imagine digital assets from concept to completion, with knowledge of digital trends in the industry.
  • Develops and executes marketing promotion plans for new product launches, including sales tools.
  • Manages brand positioning and brand architecture within guidelines. Consistent look & feel, tone of voice, graphic design, logos.
  • Develops direct Marketing products like mailings, newsletters, and brochures.
  • Organizes sales promotion events, trade shows, customer gifts, point of sales materials and training programs in coordination with outside vendors
  • Oversees the new and ongoing development of digital Marketing assets such as company websites, online tools, social media, YouTube channel, etc.
  • Manages day to day activity with PR, press and marketing communications vendors and partners.
  • Ensure the integration of the business unit marketing function within that of the greater group, and ensure that the business unit optimizes its use of shared and support services.
  • Edit materials according to specific market or customer requirements and manage for accuracy.
  • Develop and deliver insightful presentations and strategies to the business unit and management team where appropriate.
  • Manage and grow PR list and relationships.
  • Manages the departmental budget and pro.

Minimum qualifications

  • Bachelor’s degree in Marketing, Communications, or another related field
  • 5+ years of B2B Marketing Communications work experience
  • A wide degree of creativity and latitude
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally.
  • Must have strong communicating skills and be able to present presentations.

Preferred Qualifications

  • Outstanding presentation and negotiation skills
  • Strong communication skills, ability to influence, demonstrate sound business judgement.
  • Self-motivated, competitive team-player with a huge desire to WIN.
  • Demonstrated high initiative and ability to create successful business plans in a complex partnership environment.

BBB Industries, LLC

Who We Are 

Massage Heights is a leading massage and skincare franchise with 115+ locations across the U.S. and Canada. As a company, we are dedicated to elevating the lives of others by providing Members and Guests with professional, affordable, and resort-quality massage, skincare, and wellness services. 

What We’re Looking For 

A creative, energized and detail oriented Social Media manager. This person is a highly organized team player who has a passion for content creation and knows about the newest social trends. They’re eager to learn but can also bring ideas to the table and work independently to accomplish tasks.  

The Social Media Manager will be an integral part of the team to create new, fresh, digestible visual content on massage and skin topics. Ultimately, an exceptional Social Media Manager will help us drive growth through compelling storytelling of our brand, values, and why we do what we do. This person could be based in San Antonio, but we are open to remote candidates.

What You’ll Be Doing 

  • You’ll be responsible for our social strategy – inclusive of channel and content strategy and paid social strategies across multiple platforms. 
  • You’ll lead our content planning and calendar process, balancing both brand and local Retreat objectives. 
  • Create platform specific strategies based on new and outstanding company initiatives, acquisitions, and grand openings.   
  • Creating content that is on-brand, on-strategy, leverages current platform trends and is true to our brand’s style, voice, and aesthetics. 
  • Propose real-time content based on the latest social media trends and find relevant ways for the brand to participate in or leverage them through content. 
  • Concept, design, and execute high-quality content across all relevant social and digital channels. 
  • Produce and edit compelling, dynamic, and creative video content for social media platforms.  
  • Stay up to date with the latest social media trends, best practices, competitive tools, and marketing products. 
  • Report monthly analytics and KPIs, including follower growth of social platforms and engagement across channels to guide and optimize overall social platform strategy and drive actionable insights. 

Job Requirements:  

  • Minimum 3 years of experience in social media management of multi-location operations.  
  • In-depth knowledge of major social media sites/mobile apps including but not limited to Facebook, Instagram, Twitter and LinkedIn.  
  • Demonstrated experience with social media analytics tools such as Sprout Social, Hootsuite or similar platform.  
  • Proficiency in Adobe Suite 
  • Understands influencers and brand advocates and how to leverage them.  
  • Up to date with the latest trends in social media.  

Our Ideal Candidate:  

  • Organized and attentive – You like to plan your content ahead of time but also can shift when exciting news pops up!  
  • Excellent time management skills – You are a self-starter whose enthusiasm drives you to get things done on time.  
  • A confident collaborator – You are not afraid to provide insightful suggestions to shift the social strategy.  
  • Passionate in your work – You love social media and thrive on seeing an increase in results. 

Massage Heights

About Redwood

Redwood Software is on a mission to empower our customers with lights-out automation for all their mission-critical business processes. Redwood is the 1st SaaS-based automation platform specifically built for enterprise resource planning (ERP) with the ability to extend to all major enterprise applications. We are trusted by thousands of customers across 150 countries because we embrace every aspect of automation and believe every IT and business process that can be automated and should be automated. We help our customers elevate, innovate and accelerate their business and redefine the future with automation they can trust.

We pride ourselves on having an inclusive, supportive, and fun culture, giving you the opportunity to grow your career and build lasting relationships with team members and senior management.

About The Position

We are looking for a Product Marketing Manager who is knowledgeable and passionate about Enterprise B2B SaaS offerings. You will be the expert focused on how to position our offerings to impact our industry presence. You will help create and communicate our vision and value proposition, working collaboratively across the company to align the entire organization as well as informing content to share with prospects, customers, analysts, the field, and the broader market.

Responsibilities

  • Identify Redwood’s buyer personas and determine value, product and features messages.
  • Define and execute the go-to-market strategy
  • Research and analyze competitors to provide product, technology and business insight for competitive analysis, sales intelligence, and product positioning.
  • Understand marketplace dynamics, including competitors, and produce effective sales tools to favorably position Redwood products.
  • Assist in the development of product marketing collateral for downstream marketing and sales enablement including standard pitch presentations, data sheets, white papers, webinar presentations, blogs, e-books, and competitive battle cards
  • Work closely with Product Management and other teams to execute best-in-class, timely product launches and initiatives, and help customers, press, and analysts understand why what we’re doing is valuable to the market.
  • Collaborate with Demand Gen team on campaign strategy and asset development support
  • Contribute to improving the Product Marketing related processes within Redwood

Skills

  • 3+ years of product marketing experience in B2B, enterprise software and/or SaaS/cloud environments, and ready to hit the ground running by sharing and implementing best practices on day one
  • Industry experience with IT and line of business decision-makers, buyers and influencers
  • Strategic and analytical thinker with ability to synthesize technology to create compelling customer value propositions and content by persona
  • Proven success in taking multiple products to launch, inclusive of day to day management
  • Demonstrated portfolio of delivering impactful content spanning customer and sales facing deliverables
  • Ability to produce own messaging and content as well as project manage marketing services resources to design deliverables
  • Experience with creating competitive battle cards, sales plays, customer-facing PowerPoint decks, sales training presentations, and presenting at industry/customer events
  • Strong written and oral communication skills
  • Bachelor’s degree in business or technical field preferred; MBA or advanced degree a plus
  • Knowledge of file transfer products a plus

Redwood Software

About DerbySoft

Founded in 2002, DerbySoft is a technology company whose mission is to make the travel business easier through industry leading technology that empowers travel industry services. The company supports technology for Connectivity Services at the CRS and PMS levels, Marketing Services which uses machine learning and rich data to drive high-performing marketing campaigns and a Content platform that collects, manages and distributes quality hotel content. DerbySoft’s technology empowers the travel industry around the globe. Headquartered in Dallas, Texas, USA and with offices in Barcelona, Tokyo and Shanghai, DerbySoft serves partners in 197 countries around the world.

Job Summary

The Market Research Manager will be responsible for researching, compiling, and analyzing information on products and market conditions to identify potential new markets, sales opportunities, and the most effective methods of marketing specified products. This role works closely with product managers, the business team, and clients to deliver market research and findings to management and executive leadership.

Key Responsibilities and Duties

  • Create overseas product marketing strategy, and conduct cross-functional team engagement
  • Research and compile data related to the current product market, customer demographics and interests, and factors influencing product demand; analyze results to identify ways of maximizing sales and market penetration of current products
  • Identify potential new products or markets through research, calculate the market size, and plan connectivity product development routes based on the company’s strategy
  • Compile data related to competitors’ products such as pricing, sales, and marketing or distribution methodology, and forecast and track industry marketing and sales trends based on collected data
  • Deliver reports and presentations of findings to management and executive leadership

Experience and Skills

  • 3+ years of experience in product marketing in the hospitality/ online travel industry, specializing in market research and analysis
  • Analytical skills with strong theoretical and research proficiencies
  • Strong storytelling skills, and ability to translate complex concepts and methodologies into easily understood language
  • Cross-functional team communication skills
  • Bachelor’s degree in Marketing Research, Business Management, or a related field required
  • Excellent verbal and written communication skills in English. Mandarin and Cantonese are plus

Benefits

  • Generous Paid Time Off
  • Competitive Pay
  • Annual Bonus
  • Referral Bonus
  • Health, Dental & Vision Benefits
  • Company provided Life Insurance Program
  • Company provided Long – Term Disability Benefits
  • Voluntary Life
  • Short-Term Disability
  • Employee Assistance Program

DerbySoft, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We also participate in E-Verify for anyone hired in the United States of America.

DerbySoft

Tonic Health is looking for a full-time, Digital Marketing Manager to be responsible for leading Tonic’s online marketing including implementation and execution of customer acquisition through our paid channels and owned channels. You’ll focus on optimising CAC to customers lifetime value through a combination of efficient acquisition, on-site optimisation and CRM promotional strategies to ensure long term retention.

This role is a unique opportunity to join a high growth start up and report directly to the Head of E-Commerce to scale the business. The successful candidate will be digital marketing and e-commerce expert, having demonstrated success delivering growth.

We are looking for someone with strong leadership, a hunger to learn, amazing attention to detail and a passion for growth. You must be a self-starter who loves getting stuck in, figuring out problems and taking responsibility of our mission to make common illnesses uncommon through the power of your immune system.  

 

The Role:

·      Develop innovative digital strategies to drive significant customer acquisition and retention through owned and paid channels.

·      Management of campaigns across, Facebook/ Instagram, TikTok, Google, Affiliate partners and CRM.

·      Develop creative ideas, testing plans and implement briefs for our freelance video editors and designers to produce performance content.

·      Support with website CRO through generating messaging and UX suggestions.

·      Regularly review and test optimization’s for our CRM automations and campaigns e.g. creative, messaging, timing.

·      Regularly review and suggest optimization’s to our customer experience e.g. unboxing experience, surveys and messaging personalization, product education

·      Research competitors and market trends and review our customer insights to ensure we are always ahead of the market.

·      Work with team to manage budget and continually review performance and propose actions

·      Ensure consistency and brand standards are met across all activities.

 

Key skills:

·      Performance Driven: Must have experience and proficiency in performance marketing across paid media and other channels driving business growth.

·      Data Proficiency: Must have a strong understanding of commercial growth metrics to drive insight and performance.

·      Digital UX: Have a strong understanding of the customer journey and enhance user experience to improve conversion.

 

What you need?

•                    At least 3 years’ experience in an e-commerce marketing role

•                    Broad Experience and understanding of all digital channels including Influencer, UGC, Affiliate/Partnerships, Blogs/SEO, Paid Search, Paid Social, SEO Affiliate Marketing and Display.

•                    Hands on knowledge of Paid Social Ads, Shopify, and Klaviyo.

•                    Experience of hands-on campaign planning, implementation and optimization is essential.

•                    A growth mindset with a focus on continuous testing to optimize audience, acquisition channels, conversion funnel and pricing.

•                    Loves a challenge, thrives in a hyper-growth environment and approaches problems with a can-do and positive attitude.

•                    A winning mentality and burning passion for the brand and your goals.

•                    A team player ready for a start-up growth ride.

 

Culture

 

·      We are a virtual team of self-motivated, self-disciplined, self-aware, and self-improving people who enjoy the freedom & responsibility of a high growth start up.

·      We have insatiable curiosity to drive the business forward with innovation and have the courage, passion and honesty to challenge the status quo.

·      We leave things better than we found them to make an impact to the health of people and planet.

Tonic Health

Our client in the oil and gas industry is looking for a Social Media Director to manage social media efforts for all brands within their portfolio. The selected candidate will own enterprise-wide social media strategy and closely collaborate with Brand Directors in the planning, development, and deployment of social media campaigns. The successful candidate will be engaged across the newly formed Brand Marketing Center of Excellence and across the enterprise to drive a compelling narrative supporting business objectives. The Social Media Director will partner closely with Brand Directors to define social media objectives and oversee the creation/review of social media content. In addition, the role will develop and monitor enterprise wide KPI’s and measurement tools to assess performance.

What you will do:

  • Develop multi-brand social media strategies that drive brand awareness and reputation and link products back to the parent company.
  • Manage and track paid social media campaigns across multiple brands and platforms.
  • Partner with Brand Managers to monitor production spend and optimize agency burn against social media campaigns and creative, linking social media strategy into marketing campaigns.
  • Build audience growth and engagement across social channels.
  • Drive a strategy to integrate all social media platforms, email campaigns and web properties across the enterprise.
  • Create and then maintain a unified brand voice across social channels with a keen eye for creative excellence.
  • Possess passion about the intersection of brand and digital communications with an emphasis on short-form storytelling and engaging “snackable” content.
  • Assess demographics to define and target key audiences for our brands.
  • Build and maintain a detailed multi-brand social media calendar.
  • Develop and maintain client-agency relationships, timelines, and work agreements.
  • Coordinate social media activations with business objectives.
  • Analyze, review, and report on effectiveness of all social media activity and tie into overall brand marketing campaigns.
  • Drive innovative solutions with insights from social listening via Sprinklr or other platforms based on the social strategy you design.
  • Translate website and social performance data into actionable insights leading to optimization across platforms and processes.
  • Lead monitoring efforts and online crisis support.

Qualifications

  • Bachelor’s degree in Advertising, Marketing, Communications or related discipline.
  • 8+ years of experience developing a social media strategy for a family of brands or house of brands and would develop strategy across the enterprise and then work with tier one agencies to bring that strategy.
  • 5+ years of performance based social media campaign management
  • Expert understanding of social media sites (e.g., Facebook, Twitter, YouTube, Instagram, TikTok, LinkedIn, Blogs, Influencers, etc.), industry, new technologies, trends, and best practices.
  • Organization: Ability to manage and coordinate multiple projects, tasks, and internal and external relationships.
  • Brand: Strong knowledge of brand strategies, concepts, and activities that drive consumer behavior.
  • Flexibility: Ability to change course quickly, does not get frustrated in a changing environment.
  • Passionate about the Social Media landscape and constant iteration to stay ahead of trends.
  • Experience building a house of brands concept across social media.
  • Experience managing social media strategies in the oil and gas industry, manufacturing or heavy industry.
  • Comprehensive understanding of all social media platform best practices for brand marketing.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

Kindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

Kindred (formerly VentureWeb)

Headquartered in Austin, TX, Upper Echelon Products© (“UEP”) is a data-driven consumer products company selling an extensive line of branded products through eCommerce channels. UEP is the sole manufacturer and distributor of Repel® and Rain-Mate® umbrellas, Everlasting Comfort® memory foam, electronic, and bedding products, Le Chateau® wine decanters, Café du Chateau® coffee makers, LumiLux Toilet Light®, Triton® dog leashes, and Flux Phenom® magnetic screen doors.

JOB SUMMARY:

The Director of Marketing will lead a small team in the growth of a diverse portfolio of brands with products that generate 100mm+ in revenue. This is a great opportunity for a self-starter to take ownership of a portfolio of products, ensuring their success day-to-day including: content and creative on the listing, marketing tactics, financial health of the business and developing strategies for growth. Your success will be based on your intimate knowledge of the products and team that you manage and the ability to diagnose issues and develop action plans.

PRIMARY RESPONSIBILITIES:

  • Analyze Amazon data (sales, conversation rate, sessions, etc.) to determine why certain products are trending up or down and develop strategies to quickly spot and fix low margin and low growth products
  • Utilize data to assess facets of the product (size of package, cost of ads, reviews etc.) and determine if there is room for optimization and increased EBITDA margin.
  • Create business plans outlining all strategic opportunities for your product portfolio, associated costs, timelines, and resources required to achieve a successful outcome.
  • Act as an important voice for decisions regarding prioritization of business ideas across teams.
  • Oversee a marketing team who are responsible for the day-to-day maintenance of keeping a product listing successful on Amazon; this includes monitoring best seller tags, metrics shifts, inventory, conducting competitive analysis, reviewing maintenance strategies and more.
  • Develop strategies to increase sales, reduce costs and drive conversion rate of products including: price optimization, PPC (SP/SD/SBP/SBV ads), DSP, coupons and deals, creatives, listing optimization, SEO strategies. Ensure that the team delivers on these strategies.
  • Produce daily, weekly and monthly reporting for all products, coordinating with our finance team to ensure we are showing an accurate P&L.
  • Proactively catch issues before they are problems and understand everything about the ecosystem in which your products are selling (e.g., competitor landscape, industry landscape, Amazon marketplace rule changes).
  • Research programs and tools on Amazon and other ecosystems to increase sales
  • Partner with internal teams to develop a go-to-market strategy and facilitate successful, impactful product launches and international expansion.
  • Coordinate with our supply chain team to ensure products are always in stock.

ESSENTIAL QUALIFICATIONS & EXPERIENCE:

  • Master’s Degree (MBA) preferred, BA required
  • Minimum of 7- 10 years of marketing and or digital marketing experience (leadership position)
  • Expert knowledge of business models, marketing concepts, and practices and procedures of communications
  • Ability to prioritize and re-prioritize efforts/workloads, with a strong sense of ethics, urgency, and purpose
  • Demonstrated ability to collaborate with C-level execs to develop and implement organizational strategies
  • Exceptional organization, communication, and presentation skills
  • Experience working with Creators/Influencers on social platforms
  • Experience with Google AdWords or other forms of paid search marketing
  • Proficient in Microsoft Office and Adobe Creative Suite
  • Self-motivated leader with prideful work ethic
  • Expert analytical and critical thinking skills
  • Excellent multi-tasking and time management skills

UEP PERKS:

  • Medical/Dental/Vision/Life
  • 401(k)
  • Flexible PTO & Holidays
  • Cell Phone stipend
  • Professional Development training
  • Positive and pleasant work environment, including company-sponsored events

EEO:

Upper Echelon Products is an equal opportunity employer and does not discriminate on the basis of age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic prohibited by applicable law.

Upper Echelon Products

$$$

Vonage Marketing Mission:

Vonage is unifying communications in the Cloud. We live in a flat world where businesses must compete on excellent customer experiences, which are enabled by great communications. Vonage is the only single-stack, cloud-native communications provider with all the necessary solutions aligned to one roadmap.

Our ‘One Vonage’ solution provides contact center, unified communications, AI, app integration, conversational commerce, and a communication APIs platform. It is an industry-disruptive offering that comes with a 99.999% uptime reliability backed by SLAs. As Analysts keep telling us, our communications solution is future-proofed.

Why this role matters

We are looking for an exceptional Product Marketer to be responsible for positioning our contact center solutions in North America, Europe, and Australia. Key to success in this role is creatively rethinking how to position our industry-leading solution in a crowded market space.

This position can be located near one of our Vonage locations: Holmdel, NJ; Atlanta, GA; Austin, TX; San Francisco, CA; OR in London or Basingstoke (UK).

Product Marketing is at the forefront of the go-to-market motion across the Vonage portfolio of products and services. This team develops the market strategy and all related materials for various audiences.

To be successful, you would consider yourself a trailblazer. You understand compelling messaging, laser-focused campaigns, and successful partnerships in a hyper-growth organization. You thrive in collaborative environments, enjoy working with teams across the company, and know how to influence cross-functional teams. You understand how to speak and market to different global sales teams, a wide range of channel partners, and Vonage’s #1 partner, Salesforce.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

What you will do

  • Design, develop, and execute first-class product marketing of our contact center solutions.
  • Craft concise, compelling messaging and positioning for internally and externally-facing collateral, including demo videos, customer videos, data sheets, presentations, whitepapers, e-guides, blogs and Salesforce AppExchange content.
  • Work closely with product management to translate individual product roadmaps into strong go-to-market programs.
  • Own external-facing product launch processes for new products and capabilities, targeted toward current and potential customers.
  • Support Vonage Sales Enablement with training presentations, Sales FAQs, collateral, etc.
  • Work with other Marketing teams to coordinate content, digital advertising, and events as part of larger campaigns.
  • Contribute to competitive analysis of key competitors, as well as general market research.
  • Work independently as a team of one, while also being comfortable working cross-functionally with Product Management, Sales, and the rest of Marketing.

What you will bring

  • Excellent written and presentation communication skills.
  • Strong interpersonal skills with the ability to collaborate and work cross-functionally effectively.
  • A track record of partnering successfully with marketing teams on campaigns and plans.
  • The ability to work virtually with teams spread across North America and EMEA.
  • The flexibility to quickly reprioritize your work if required, while maintaining a long-term perspective on department and company objectives.

What’s required for application

  • 5+ years of Software/SaaS/CCaaS marketing experience, ideally with a focus on contact center/CRM.
  • A strong knowledge of buyer personas, their buying criteria, and the customer journey.
  • A good understanding of Cloud Communications.
  • A hunger to learn more about excellence in product marketing and best practice Product Line Management processes.

What’s in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Vonage

Product Manager

6-Month Contract to Hire (W2)

Remote

The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

Key Responsibilities:

40% Strategy & Planning:

  • Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide customers and associates with an unparalleled shopping experience
  • Translates business goals and end-user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
  • Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings
  • Conduct end-user research to help identify user stories and help determine Minimum Viable Product (MVP)
  • Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
  • Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
  • Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
  • 30% Delivery & Execution:
  • Ensure product is aligned with company, stakeholder, and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
  • Documents, reviews, and ensures that all quality and change control standards are met
  • Formulates, tests, and refines assumptions and hypotheses through user research and testing
  • Creates, prioritizes, and accepts user stories; incorporates them into release planning
  • Makes product decisions that drive value on a daily basis
  • Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements
  • Participates in standups, iteration planning sessions, product demos, and retrospectives
  • Condenses complex technical concepts into non-technical language for stakeholders

30% People:

  • Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
  • Acts as a proponent of modern software development practices
  • Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
  • Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand the next steps
  • Manages cross-functional team and stakeholder expectations to execute product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience
  • Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product’s long-term strategy which is used to prioritize short-term action

Preferred Qualifications:

  • 3 years of relevant work experience
  • Experience working as a Product Manager in a modern software development-based enterprise environment
  • Demonstrated experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test-driven development, and continuous deployment
  • Experience working in a fast-paced, fluid environment where priorities shift on a regular basis
  • Experience communicating with and influencing functional and technical team members at all levels in the organization
  • Experience working as part of a collaborative, cross-functional, modern software design and development team
  • Experience creating, prioritizing, and accepting user stories
  • Experience conducting user research and testing to understand the needs
  • Experience identifying goals, metrics, and analytics to measure product value
  • Experience conducting competitive research and analysis

Calculated Hire

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