Product Manager
6-Month Contract to Hire (W2)
Remote
The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.
Key Responsibilities:
40% Strategy & Planning:
- Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide customers and associates with an unparalleled shopping experience
- Translates business goals and end-user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
- Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings
- Conduct end-user research to help identify user stories and help determine Minimum Viable Product (MVP)
- Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
- Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
- Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
- 30% Delivery & Execution:
- Ensure product is aligned with company, stakeholder, and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
- Documents, reviews, and ensures that all quality and change control standards are met
- Formulates, tests, and refines assumptions and hypotheses through user research and testing
- Creates, prioritizes, and accepts user stories; incorporates them into release planning
- Makes product decisions that drive value on a daily basis
- Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements
- Participates in standups, iteration planning sessions, product demos, and retrospectives
- Condenses complex technical concepts into non-technical language for stakeholders
30% People:
- Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
- Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand the next steps
- Manages cross-functional team and stakeholder expectations to execute product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product’s long-term strategy which is used to prioritize short-term action
Preferred Qualifications:
- 3 years of relevant work experience
- Experience working as a Product Manager in a modern software development-based enterprise environment
- Demonstrated experience with modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test-driven development, and continuous deployment
- Experience working in a fast-paced, fluid environment where priorities shift on a regular basis
- Experience communicating with and influencing functional and technical team members at all levels in the organization
- Experience working as part of a collaborative, cross-functional, modern software design and development team
- Experience creating, prioritizing, and accepting user stories
- Experience conducting user research and testing to understand the needs
- Experience identifying goals, metrics, and analytics to measure product value
- Experience conducting competitive research and analysis
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