General Staff Jobs

CGTN-America is looking for a News Ops Producer with a minimum of five years’ broadcast TV experience.

The Ops Producer will help with the day-to-day programming operations of the News Ops team while reporting to the Ops Manager. He or she will work with the Broadcast Operations and Output teams to coordinate and arrange logistics for daily shows, specials and in-field operations.

Job Responsibilities

• Leverages comprehensive knowledge of High-Definition broadcast transmission standards and applications
• Maintains a working knowledge of current High-Definition broadcast standards and evolving future developments
• Supervises all aspects of their show cycle, demonstrating strict attention to detail, accountability and contingency plans
• Manages technical, operational and cost variables within daily transmission workflow
• Ensures both fiscal responsibility and operational integrity when coordinating live coverage of breaking news and planned events
• Applies considerable ingenuity, “out of the box” creative thinking and analytical skills to identify, evaluate and resolve complex problems within their assignments
• Meets all transmission deadlines within daily broadcast schedule
• Gathers and effectively communicates mission critical transmission lines information to all News Operations, Master Control and Studio Operations personnel
• Demonstrates working knowledge of cell bonding and IP transmission devices, leveraging where appropriate
• Operates within the defined goals of the News Operations department

Required Qualifications

• Performs well in a high pressure, deadline driven environment.
• Demonstrates experience in breaking news scenarios and sound decision making ability when under pressure.
• Has in depth knowledge of logistics and costs with regard to procuring on air television content
• Ability to perform daily responsibilities swiftly, accurately and comprehensively
• Team player who can overcome communication gaps and rapidly changing scenarios to deliver positive results
• 5+ years of broadcast television experience
• International news gathering and television field experience a plus

CGTN America

Job Description

Role: Customer Engagement Management/Delivery

Location: Pittsburgh, PA

Who are we looking for?

Customer Engagement Manager – Managing delivery, customer relationship for a large portfolio.

Job Description:

• Oversee portfolio from Project Delivery, Sourcing, Financial perspectives, ensure robust governance & improve efficiencies
• Focus on Customer Relationships & engagement to ensure a great customer experience, providing solutions leveraging Technology
• Ensuring delivery commitments by closing working with teams across the Mphasis & Customer – Product Owners, Architects etc, define delivery plans, estimates, risk management
• Manage & Monitor status reporting, tracking deliverables, issue & risk management, resource allocation across portfolio
• Ensure program/project managers meet established schedules, help resolve technical and operational issues, and accomplishes delivery goals towards contract commitments – People care, including training, performance oversight, performance feedback, assessments, performance improvement planning & oversight
• Work closely with Client’s IT & business teams, align to strategy – Work with Internal teams to develop a roadmap that aligns with strategy and delivers results

Experience:

• Over 15+ years experience in Engagement Leadership capacity managing engagements with onsite, offshore, near-shore delivery models, for portfolio of 250 – 350+ FTEs
• Ability to combine functional and technical skills, modern delivery practices to ensure desired outcomes for customer in terms of Quality, Schedule & Budgets
• Knowledge & understanding of Agile methodologies, Identification & implementation of continuous improvement programs
• Ability to establish strong working relationship with customers, work effectively to lead and be part of a virtual & dispersed team and ensure delivery milestones
• Strong people management skills, bringing teams together, identify and nurture talent
• Creating solutions, co-ordinate preparation of proposals with technology & domain SMEs

• Technical Areas:
• Experience & Knowledge of handling engagements in Cloud Native Technologies
• Solutioning of Application Rationalization and Consolidation in a M&A scenario
• Solutions comprising of optimized Application development & integration of Global, Regional, Country level capabilities

Behavioral Skills:

· Effective interpersonal, team building and communication skills

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
• With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
• You get an open and transparent culture along with freedom to experimentation and innovation

• Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Mphasis

Title: Donor Relations Manager

Location: Hybrid – Roseville, CA (3 days on site)

Start Date: ASAP!

Duration: Direct Hire

Salary: $70K-$75K BOE (Amazing organization to work for and represent!)

If you made it to this post – you must love to make a difference! AND you must understand what it takes to manage and create new Donor relationships. We have an amazing opportunity with a Non-Profit organization in Roseville. Read more below and apply today if you qualified!

Job Responsibilities:

• Support the fund development strategies that will advance fundraising goals
• Manage projects related to building donor portfolio
• Build and maintain positive relationships and collaboration with current team
• Create a pipeline for potential foundation and corporate significant gifts
• Weekly meetings for the significant donations team should be planned, overseen, and followed up on as necessary
• Keep track of milestones, check-ins, and forthcoming tasks for the team’s project management. Continually update the group during weekly meetings.
• Track donor information and engagement activities accurately using CRM and generate frequent reports on activity and financial targets.
• Other detailed duties can be addressed during screening with me …(This is the gist of it)

Requirements/Preferences:

• Ability to thrive in a deadline driven organization
• 3-5 years in a fundraising, non-profit work environment (an Undergraduate degree a PLUS)
• Previous success with fundraising strategies
• Attend local meetings as needed
• STRONG communication a must and the ability to transform information into an excellent donor relationship

LHH

Director Internal Communications

LHH Recruitment Solutions is hiring a full-time Internal Communications Director professional in Atlanta, GA. Our client seeks a Director of Internal Communications within the Marketing & Communications team. You’ll be responsible for developing and implementing a comprehensive employee communications strategy.

Responsibilities:

· Collaborate with various teams, including senior leadership, HR, and cross-functional groups.

· Maintain a balance between the distinct requirements of employees and medical staff working in diverse disciplines and functions.

· Explore innovative ways to engage internal audiences.

· Improve the company’s current evaluation of the internal communication strategy, channels, and messages to ensure that objectives are met.

· Offer strategic direction to senior executives on ways to motivate and involve their teams and the organization.

Qualifications:

A minimum of 7 years of progressive experience in the marketing and communications field.

Education:

Bachelor’s degree in Communications or equivalent experience in marketing and communications.

Skills:

· Leadership that values and respects diversity and inclusion.

· Ability to build relationships, take accountability, and act with integrity.

Compensation/Benefits:

$130,000 – $150,000

Job Type:

Full-Time, Direct Hire

LHH

POSITION SUMMARY

• The Communications Manager coordinates and manages all aspects of the call center/switchboard. The incumbent will provide staff management and development for the call center team, ensuring adequate training and coverage to ensure that all customers receive the highest quality telephone interactions. The Communications Manager will also serve as a liaison between various departments and practices for all call center related needs. The Communications Manager will operate with a “continuous improvement” mindset with policies, procedures, and workflows making recommendations and implementing changes as needed.

PRIMARY DUTIES AND RESPONSIBILITIES

• Oversee the call center team(s) to provide high quality 24×7 coverage for all assigned call center functions.
• Oversee management of the organizational directories within assigned applications.
• Prepare and maintain call center performance reports by collecting, analyzing, summarizing, and storing data and trends.
• Demonstrate positive interactions when discussing and considering alternatives or plans and value the input of others. Demonstrate support for strategies and objectives even when they may personally disagree with alternatives chosen.
• Manage, assess and support day-to-day activities of Call Center staff. Evaluate employee performance using organizational tools and prepare and deliver performance reviews in a timely manner. Provide meaningful and timely feedback to staff.
• Coach, mentor and develop staff to achieve optimal organizational and professional goals. Conduct regular and effective staff meetings, both on team and individual levels.
• Make decisions timely, work well under pressure, and succeed in organizing conflicting deadlines.
• Oversee the after-hours answering service for applicable practices. Oversee management of pagers and paging groups.
• Coordinate with various departments and emergency management on the creation and editing of emergency codes and establish protocols for call center response.
• Prepare budgets, variance reports, and contingency plans to achieve operational and financial targets for responsible departments.
• Establish and maintain professional working relationships with vendors and partners to ensure assigned systems and applications operate reliably throughout their designated lifecycle.
• Work with peers and leaders in IT to ensure call center technology supports the needs of department and organization.
• Escalate issues and problems to leadership in an appropriate and timely manner.
• May provide coverage for supervisors and team members, as needed.
• Perform other related duties, as assigned.

POSITION QUALIFICATIONS

Education –

• Bachelor’s Degree in Business, Administration or a closely related field required. An additional four (4) years of the experience outlined below can be substituted for the required degree.

Licensure/certification –

• A minimum of three-five (3-5) years of call center experience, of which included a minimum of two (2) years’ experience in a team-lead, supervisory, or management role required.
• Experience in a hospital/healthcare system preferred.

Knowledge –

• Knowledge of industry standard telecommunication and call center systems and operations required.
• Direct working knowledge with Avaya, ShoreTel, Amtelco, and/or Spok preferred.

Skills –

• Strong leadership skills, including the ability to coach others and lead by example.
• Effective problem-solving skills.
• Effective verbal and written communication skills.
• Effective prioritization and decision-making ability.
• Effective time management skills.
• Exceptional customer service skills.

Abilities –

• Ability to work closely with leadership and staff throughout the organization.
• Ability to establish and maintain effective working relationships with managers and employees.
• Ability to exchange information with others clearly and concisely.
• Ability to respond to frequent pressure to meet deadlines when work speed and sustained accuracy are paramount.

SolutionHealth

About

MOD is looking for a creative storyteller and versatile editor who is passionate about doing amazing work. You’re a video expert who produces high quality work, in collaboration with CD, Producer, Writer, Animators, Composers, Sound Mixers, etc. You take direction well, while boldly making creative choices. We’re looking for a someone who is always curious about pushing the creative boundaries to make something new and exciting but also has the technical savvy to problem solve on the fly. If this sounds like you, drop us a line. We can’t wait to meet you!

What you will do…

• Collaborate with internal team of creative directors, copywriters, designers, producers, motion designers, and account managers to create dynamic video solutions.
• Deliver high quality videos working with footage and audio in a multitude of styles; narrative, documentary, educational, animatics, hype reels, and on-air commercials.
• Craft engaging stories through creative and collaborative video editing.
• Ensure videos delivered to client are free of errors. You are the QC master.
• Work independently to deliver edits accurately and on time.
• Stay abreast of current trends, editing techniques, and styles as well as content platforms.
• Proactive problem solver finding creative and technical solutions.
• Establish, develop, and maintain relationships with colorists, mixers, directors, and freelance editors.

Your Credentials

• At least 5 years of relevant video / content editing experience at an agency and/or production house environment.
• Must have and share link to website or reel.
• Expert knowledge of video production software and an in-depth understanding of the digital and editorial content production process.
• Ability to work in a fast-paced environment with multiple projects at the same time.
• Expert knowledge of video editing software (Adobe Premiere). Working knowledge of sound design (Logic, ProTools, Adobe Audition), motion graphics and animation (Adobe After Effects), color correction (Resolve), Photoshop, and Illustrator.
• Familiarity with special effects, 3D, VR, 360 video, and compositing workflows are a plus.
• Knowledge of Apple and Windows office products (e.g., Outlook, Word, Excel, PowerPoint, etc.)

MOD

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

• Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
• Responsible for oversight of consultants during project engagement.
• Serve as project team resource manager accountable for daily activities of consultant and team.
• Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
• Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
• Analyze data and reporting of program metrics to present to the Account Management team and client
• Work within Excel and SharePoint to manage and sort client data
• TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
• Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work

Requirements:

• 1-3 years of project coordination/management or people management experience
• 6+ months of experience in a customer facing role
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Proficient in Excel (VLOOKUP, Pivot Table, etc.)
• Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
• Some travel required

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

• Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
• Responsible for oversight of consultants during project engagement.
• Serve as project team resource manager accountable for daily activities of consultant and team.
• Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
• Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
• Analyze data and reporting of program metrics to present to the Account Management team and client
• Work within Excel and SharePoint to manage and sort client data
• TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
• Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work

Requirements:

• 1-3 years of project coordination/management or people management experience
• 6+ months of experience in a customer facing role
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Proficient in Excel (VLOOKUP, Pivot Table, etc.)
• Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
• Some travel required

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

• Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
• Responsible for oversight of consultants during project engagement.
• Serve as project team resource manager accountable for daily activities of consultant and team.
• Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
• Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
• Analyze data and reporting of program metrics to present to the Account Management team and client
• Work within Excel and SharePoint to manage and sort client data
• TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
• Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work

Requirements:

• 1-3 years of project coordination/management or people management experience
• 6+ months of experience in a customer facing role
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Proficient in Excel (VLOOKUP, Pivot Table, etc.)
• Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
• Some travel required

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group

Engagement Manager – Managed Solutions – Remote

The Select group is seeking an Engagement Manager to oversee service engagements that focus on providing simultaneous, solution-oriented solutions. The Engagement Manager role will involve monitoring and managing various aspects of projects, including scope, schedule, deliverables, budget, quality, and resources. They will be responsible for supervising resources at the client site, ensuring their activities align with customer expectations. Additionally, they will collaborate with internal teams to maintain service quality throughout and after each engagement.

Who we are

The Select Group excels in providing IT managed solutions, professional services, and project-based resources to some of today’s largest companies. We consider ourselves a family, headquartered in Raleigh, NC and spread out across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time. By helping businesses flourish and top technical talent reach their professional dreams, we fulfill our purpose.

Responsibilities:

• Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
• Responsible for oversight of consultants during project engagement.
• Serve as project team resource manager accountable for daily activities of consultant and team.
• Responsible for ensuring the team is trained on relevant project processes, tools, or methodologies.
• Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
• Analyze data and reporting of program metrics to present to the Account Management team and client
• Work within Excel and SharePoint to manage and sort client data
• TrackService Level Agreements between TSG and the client (ensuring we have met the agreed upon quality, deliverables, milestones, etc.)
• Participating and leading client and consultant calls to deliver on established service level agreements reflected in statements of work

Requirements:

• 1-3 years of project coordination/management or people management experience
• 6+ months of experience in a customer facing role
• 4-year degree at an accredited College (or equivalent business experience)
• Self-starter or ability to take initiative
• Organized with keen attention to details
• Problem solving and critical thinking
• Effective verbal and written communication
• Deliver on multiple projects simultaneously
• Proficient in Excel (VLOOKUP, Pivot Table, etc.)
• Basic knowledge and use of Microsoft Suite (SharePoint, PowerPoint, etc.)
• Some travel required

Diversity, Equity & Inclusion at The Select Group

TSG values the unique perspectives our employees and consultants bring to work and life each day. We’re building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we’re driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.

Equal Opportunity Employer

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

For California Applicants, please visit the following website to view our CCPA Notice – https://www.selectgroup.com/ccpa-notice/

Connect with us

• See our culture in action on Instagram and LinkedIn.
• Know someone who would be perfect for this role? Share this career opportunity with them.

Questions? Reach out to our talent acquisition team.

The Select Group