Founded in 1933, Myers Industries has moved from a small storefront in Akron, Ohio to become a family of over 2,400 employees. Our One Myers team is made up of some of the most revered brands in the industry, including: Myers Tire Supply, Patch Rubber Company, Tuffy Manufacturing, Akro-Mils, Scepter, Buckhorn Inc, Jamco Products, Ameri-Kart, Elkhart Plastics and Trilogy Plastics.
Our people are the engine behind our growth and they work to deepen our customer relationships, serve our niche industries, and drive our success. We invite you to apply and consider joining our team as we drive our business forward. We would love to have you as part of the next chapter of our growth story!
Job Overview:
The Ecommerce Manager will have strong management skills to oversee and lead the Myers Distribution Segment e-commerce platforms. The position requires a collaborative mindset, strong process improvement skills, attention to detail, and broad e-commerce/digital acumen. The candidate must be able to effectively use their marketing and product knowledge to produce optimized product content to drive sales and conversion online.
Duties and Responsibilities
- Product alignment across Open Marketplaces and Myerstiresupply.com platforms
- Define and target eCommerce 3-5 year revenue target with Distribution Segment & eCommerce Team leadership by:
o completing market study for addressable eCommerce market for baseline
o develop product roadmap with Category Management team for near term and long term growth
o Define channel roadmap (expand footprint – other marketplaces)
o DTC Strategy (BlackoutXP.com)
· Execute a defined strategy and create necessary rhythms to stay on time with Amazon, Wal-Mart, eBay & future partners
· Partner with category management and marketing teams to develop collaborative campaigns and media plans
· Primary focal point for eCommerce Category Manager to ensure new product pipeline meets revenue and margin growth objectives
· Coordinate with internal creative to develop assets for campaigns & product listings
· Foster a positive environment which encourages curiosity, innovation, and collaboration
· Key subject matter expert, for Myers Tire supply, on participating digital marketplaces
· Monitor and analyze market trends to identify campaign promotional and new product opportunities
· Set strategy and manage the back end of marketplace platforms and agencies and ensure work completed at appropriate levels (Advertising, product listings, and brand content).
· Price level strategy across e-commerce platforms
· Content accuracy across e-commerce platforms
· Manage and recommend digital tools & resources for process integration across inventory management, order processing, and listing updates. (Including but not limited to Store Automator, Helium10)
· Research and review competitive pressures using reports available on the marketplaces plus tools such as Helium 10 and SimilarWeb to define opportunities and determine course of action
· Define and champion continuous improvement opportunities to deliver revenue/margin improvements and/or customer experience
Open Market Platforms (Amazon, Walmart, eBay):
· Liaise with purchasing on the replenishment of e-commerce product to assure in-stock levels will support a 60 day sell through
· Provide eCommerce Forecast
· Product and assortment life cycle analysis
· Escalation point resolving and alerting the team of returns and defective product issues beyond day-to-day customer service level (this is a customer service function. I would see this role as troubleshooting or providing direction if needed, right)
· Understanding Promotional and Marketing capabilities on each marketplace and setting the strategy for each based on tools available
· Staying current on tools, reports, requirements on each marketplace
Knowledge, Skills and Abilities
Must be able to:
- Understand business math calculations such as discounts and profit margins.
Programs & Software
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- A high proficiency in Microsoft Excel, including the abilities to perform VLOOKUP’s, pivot tables, and create charts.
- WordPress and or website html experience helpful
- Experience with web analytic tools like SimilarWeb
- Experience with online ecommerce tools such as Helium 10 or Jungle Scout
- Knowledge of database functionality and mapping
- Knowledge of Amazon Seller Central
- Knowledge of Walmart.com Seller Center
- Knowledge or eBay Seller Hub
Preferred Qualifications, Skills
- High level of product knowledge in the automotive tool and supply market
Education and Experience
- 5+ years of combined ecommerce marketplace and digital experience
- Prior successful Amazon, Walmart.com, ecommerce, and or digital account management experience
- Bachelor’s Degree or Associates Degree (Marketing preferred) in related field
- Experience with margin, costing, and profit analysis
- Understanding of digital marketing KPIs and ability to grasp how they fit into the overall story
- Experience with inventory analysis and long-term forecasting
- Tech-savvy and able to figure out technology solutions on your own
- Proactive, creative thinker; able to work independently to produce quality results
- Strong organizational skills with excellent attention to details
- Ability to multi-task with excellent follow-through and task completion
- Strong oral and written communications skills
- Display a professional mature approach when interacting with others
- Ability to prioritize, multi-task and to carry a heavy workload
Physical Requirements
· While performing the duties of this position, the employee is regularly required to sit, stand; use hands to finger, handle, or feel; and reach with hands and arms.
· The employee regularly is required to walk, climb or balance, and talk and hear.
· The employee is occasionally required to lift and/or move up to 20 pounds.
· Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.
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