General Staff Jobs

ROLE SUMMARY:

Have you worked at In N Out in an HR, recruiting/talent, training, or instruction design capacity? We have a unique opportunity for you! In N Out is almost as famous for its employee culture as it is for its burgers. In N Out currently boasts an A+ rating with 4,200+ on company rating site Comparably, with similar numbers on Glassdoor. How does In N Out achieve these levels of employee satisfaction? Through perfection of a long established culture that we would like to replicate at Titan. We’re looking for an experienced culture builder with previous experience working within the In N Out environment. This person must be well versed In N Out’s culture, training programs, employee development metrics, skill development programs, and leadership training.

Please be advised, this role is only for candidates that currently or have worked at In N Out previously. This is a full-time remote position with a competitive salary and benefits package.

ABOUT US:

Starshot Ventures is an investment firm founded and independently funded by Kurt Seidensticker, founder and former CEO / owner of Vital Proteins. Starshot Ventures is both a venture creation studio, a division called Starshot Ventures Launch Pad, and a growth stage investment firm. Starshot Ventures is backed by a team of highly successful consumer brand entrepreneurs and investors who anticipate and deliver on consumers’ wellness needs. We invest in and build subversive and energetic brands in the health and wellness space. Seidensticker sold Vital Proteins, a category creating dietary supplement brand, to Nestle Health Sciences in 2022 in one of the most successful dietary supplement exits in history.

WHY JOIN US:

We are seasoned leaders and well-respected brand builders on a mission to provide better wellness solutions for all. We lead with curiosity and chase bold ideas in the pursuit of helping others be their best. The Head of Finance role is an amazing opportunity to manage the business and lead a team as well as gain critical experience amongst a group of passionate wellness pioneers. If you share this passion and are looking for an exciting opportunity to make a difference, we encourage you to apply.

Key Responsibilities:

• Implement a results-driven employee onboarding process inspired by In N Out’s existing proven model.
• Create a positive, fun, and encouraging atmosphere for Titan employees.
• Train Titan’s existing management on In N Out philosophy, employee development strategy, and hiring practices.
• Audit and adjust our existing compensation and benefits policies to ensure Titan is top of market.
• Along with great pay comes reliable talent – help us ensure quality hiring and high employee retention numbers.
• Implement an employee feedback program inspired by In N Out, allowing Titan employees to feel included in the development of their culture.
• Create KPI’s and actionable metrics to track and measure the success of these programs.
• Implement engaging and efficient technical training programs.
• Develop a motivating performance and attendance bonus program.

Qualifications / Skills:

• 5+ years of experience in an HR, training, culture, or employee development role at In N Out is REQUIRED for this position.
• Strong leadership and communication skills, as proven by your success at In N Out.
• Excellent problem-solving and analytical skills in order to track the programs you will build.
• Proven track record of delivering results in a fast-paced environment.
• Excellent communication, collaboration, management and leadership skills.
• Experience in a fast-paced startup or growth-stage environment.
• Willingness and ability to travel up to 15%, including occasional overnights (typically 2-3 nights a month), depending on project work. Ability to travel by car and plane as an effective and professional representative of Starshot Ventures.
• Proven ability of working in a team environment and in onsite and virtual teams.

Starshot Ventures

Location: Austin, Texas

Type: Part-Time (Approx. 15 hours/week)

Duration: 2-3 year commitment required

About Uncharted Records

Uncharted Records is a community-driven indie music label startup focused on discovering and nurturing early-career and emerging urban talent. We are the voice for the unheard, providing artists the resources, mentorship, and platform they need to succeed. Our ambitious goal is to hit 1 million monthly listeners in the next two years. If you are passionate about shaping the creative identity of a growing brand and contributing to a cause bigger than yourself, this role is for you.

Job Overview

As Creative Director, you’ll lead all creative endeavors for Uncharted Records, shaping the visual and auditory brand of the company and its talent. You’ll work closely with the marketing and A&R teams, as well as directly with the artists, to create compelling, authentic, and resonant brand stories and campaigns.

What We Offer

• Equity: 1.5% vested over 2 years, additional 0.5% post-investment over 1 year.
• Profit Sharing: 15% of profit-sharing pool. Pool size increases based on milestone achievements.
• Immense Growth Opportunity: Transition into a full-time salaried position post-investment.

Responsibilities

• Oversee the creative direction for the label and our talent.
• Develop and implement innovative branding and marketing strategies.
• Direct photoshoots, video productions, and visual media content.
• Collaborate with the A&R team on the creative development of artists.
• Coordinate with marketing to ensure campaigns are aligned with the creative vision.
• Manage brand partnerships and cross-promotional opportunities.

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Entrepreneurial mindset.
• Startup experience is preferred but not required.
• Proven track record of creative leadership, preferably in the music or entertainment industry
• Outstanding interpersonal abilities; strong written and verbal communication skills.
• Must be located in Austin, Texas

Candidate Profile/Commitment

We are not looking for clock-watchers or quick paycheck chasers. This role will require approx. 15 hours per week, a commitment for the next 2-3 years, and the tunnel vision to achieve our goal of 1 million monthly listeners. If you cannot meet these requirements, this role isn’t for you. We seek candidates who are ready to roll up their sleeves and build something monumental.

Note: This is not a salaried role and won’t provide a full-time income initially, salaries will scale in line the company’s growth. 

How to Apply

If you are a self-starter with a passion for the music industry and meet the qualifications above, we’d love to hear from you. Apply now to become a part of a team that believes in authenticity, community, and real relationship-building.

Uncharted Records is an equal opportunity employer.

Uncharted Records

Oversees the clubhouse facility during the hours set by the Board of Directors and provides customer service help to residents. 

The Clubhouse Manager also provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as with our external customers.

• Maintains schedules and timesheets/cards for payroll purposes.
• Conduct interviews and hiring of subordinates.
• Creates and updates activities calendar at the direction of committees or the Community Association Manager.
• Conduct rounds of the clubhouse and pool deck to monitor usage, cleanliness and any other items that should be addressed.
• Ensures all safety precautions and procedures are followed while performing duties.
• Required to attend scheduled activities/events as needed.
• May be assigned other duties and responsibilities by the on-site Community Association Manager.

Education/Training/Certifications/Licenses:  

High school diploma or equivalency required.

Experience/Knowledge/Skills:  

Must possess strong administrative background.  Two (2) to Three (3) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal, office management and communications skills.

Computer literacy: 

Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point and Outlook.    Experience in maintaining a website is desired.

Language requirements:

Multiple language fluency is desirable.

Travel and availability requirements:

May be required to travel for training sessions off-site on an ad-hoc basis.  May be occasionally required to cover for front desk staff when needed.  Ability to work extended hours and weekends based on scheduling needs.

Physical Requirements:           

Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information.

Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. May be requested to work overtime and weekends for special program events.

DISCLAIMER:  This is not an all-inclusive job description.   In addition, management has the right to change any portion of this job description at any time and for any reason. 

Castle Group

Our client, a well known name in the education space has an immediate need for an Experiential Art Director. This is a freelance position that starts off part time (20 hours a week) and will ramp to 40 hours nearer to the event date (January). Must be able to work a hybrid schedule in the LA area.

You will be responsible for helping lead the design/production for an annual corporate event, coming up with the vision as well as being hands on with execution with support from the internal design team.

Experiential Art Director (with Scenic Production Experience) • Directs the overall visual aspects of the event • Creates the overall VisID/visual aesthetic of the branding, blowing out the theme through graphics and set design, specializing in scenic or experiential design • Considers lighting, spatial design, themes, product, and interactive elements to align with objectives. • Responsible for sourcing props and set elements to enhance the immersive and visually appealing environment and will work closely with set designers • Works closely with a graphic designer to build out various style guide elements for the theme that can be used as a jumping-off point for video production, 3D graphics, event website, and ancillary materials • Design ability to create select and ad hoc assets as needed such as PowerPoints, Awards, etc. • Works to document and recommend future processes, collaborations, and best practices

Send your portfolio today!

24 Seven Talent

One of Wripple’s clients is looking for a Senior Creative/Executive Producer to lead and oversee end-to-end content creation and production processes for client’s on-demand internal storytelling initiatives. The right person will be a hybrid creative who can tell a fantastic story but match it with innovative and emotive visuals for various mediums and platforms. Because we toe the line between creative and production, the ideal person has an extraordinary aesthetic sense, ability to build a narrative, and a deep understanding of all aspects of video production. This role will be a pivotal addition to our Creative team, working closely with our senior creative leadership and the entire in-house Studio+ across creative, production, and agency partners.

This position starts as a one-year 40 hour/week contract position with the opportunity to convert to perm for the right fit. This resource must be located in the ATLANTA Metro area and open to hybrid onsite (2 days/week).

Responsibilities:

· Conceptualize, plan, design, and lead the creation of high-impact video campaigns, high-profile special projects, and specialized graphics

· Successfully produce and direct projects from pre-production through post-production

· Work collaboratively with General Managers of Video Content, Operations, and Brand to ensure that the creative being executed is mindful of stakeholder desires and brand objectives

· Objectively and critically review creative work to ensure strict adherence to brand standards and creative best practices during conceptualization, design, and storyboarding

· Build relationships with cross-functional teams to deliver against asks while upholding an environment that allows for innovation

· Handle and clearly communicate campaign timelines, project deliverables, and resourcing needs

· Manage day-to-day escalations and troubleshooting of production challenges in conjunction with the agency operations team

· Plan, create, handle, and communicate efficient internal and external workflows, with an eye towards constant improvement

Qualifications:

· 7+ years of relevant work experience providing strategic video direction for top-tier clients, agency, or in-house studio

· 4+ years in a supervisory, senior or lead video role

· Exceptional producing, directing, and storytelling abilities

· Ability to manage and work independently, under tight deadlines, while juggling multiple projects and people

· Diverse portfolio including 360 campaigns demonstrating innovative thinking

· Expert knowledge of Adobe Creative Suite

Preferred Qualifications:

· Working knowledge of WorkFront

· Experience writing and developing storyboards, scripts and treatments

ABOUT WRIPPLE:

Wripple is the first Agency Services Platform that connects clients with independent talent to create teams that thrive in an on-demand world. Our platform allows clients and talent to achieve speed, flexibility, and control of their projects and business.

Our mission is to provide clients, talent, and partners the freedom to do their very best work through a new platform that enables smart team building by matching organizations with proven on-demand digital marketing & experience talent. Wripple is continuously looking for the highest quality independent talent. Our platform provides freelancers with a complete operating system to land verified opportunities and focus on doing great work.

· Let our Business Development team do the hard work to find qualified blue-chip clients that you get matched with based on your capabilities and the type of work you love to do

· Take control of how you want to work through Wripple’s Talent Dashboard: set your rates and preferences for how & when you want to work; receive online project briefs to determine whether to pursue; update your profile as your situation and skills change

· Outsource the back office to Wripple, including payment, tax compliance as well as data and insights that help you make decisions for your business

There is absolutely no cost to be a member of Wripple. The process is simple. If you have the background for this specific role, please send your resume through the LinkedIn application process.

If you are not a direct match for this role, you can be considered for other opportunities by applying here: https://www.wripple.com/apply-to-join. After applying, you’ll be invited to interview and if your background is a match for the type of roles we have at Wripple, you’ll be approved to join our talent marketplace.

Wripple

Robert Half has a client who is looking for a Creative Director to join their team in Broomfield, CO.

How will you make a difference?

• Creative, possessing a strategic mind, with experience implementing targeted brand campaigns
• Direct the creation of brand and advertising campaigns to strengthen brand identity in North America and internationally
• Spearhead and manage content strategy for both small and large projects, harnessing brand design, copy, art, and digital technology
• Shape and communicate our corporate vision and mission
• Own the company’s brand voice and standards and ensure they are being adhered to across all departments
• Provide design and consultation to various internal groups to ensure brand consistency
• Analyze brand positioning and perception across OEM, dealer, and customer insights
• Drive creative direction in collaboration with marketing teams directors and SVP
• Conduct brainstorming sessions, maintaining strategic thinking to develop innovative and actionable initiatives in a fiscally responsible manner
• Produce fresh, innovative work that translates complex ideas into compelling print materials and digital experiences for sophisticated audiences
• Prioritize work and resources across engagements, based on short- and long-term needs, and develop schedules by collaborating with designers, copywriters, while working with external agencies and resources as required
• Help with developing innovative and custom marketing campaigns and advertising strategies
• Monitor market trends, research consumer markets and competitors’ landscape

Qualifications

• Bachelor’s Degree or equivalent work experience
• 5-7 years of relevant marketing experience including three years or more leading creative direction in an agency or a corporate setting
• 2+ years managing external marketing agencies, videographers, and photographers
• Proficiency in collaborating with a cross functional team of diverse, talented creatives and marketers, as well as managing advertising agencies and freelance creative resources
• Occasional travel is required
• This is a 4-6 month contract role to start, with the opportunity to become a full-time, permanent job at the end of the contract

Required Skills, Talents & Experience

• Proven ability to develop brand and marketing strategies — from developing the vision and messaging platform to overseeing production on time and within budget
• Strong creative vision, with an eye on business objectives
• Experience in creating and/or overseeing integrated content across all marketing channels: digital, print, video, web-design etc.
• Understanding of how measurement and reporting of performance of marketing initiatives is conducted, along with assessment of ROI and KPIs
• Skilled in identifying target audiences and devising effective campaigns
• Deep understanding of trends and creative marketing best practices
• Ability to handle confidential and sensitive materials with professional discretion

Preferred Skills, Talents & Experience

• High level of project management, with a focus on creative direction
• International brand and marketing experience a strong plus
• Attention to detail and accuracy
• Demonstrated innovative creative thinker
• Ability to balance multiple simultaneous projects and priorities with minimal supervision
• Excellent understanding of the full marketing mix
• Strong written and verbal communication skills
• Experience marketing to C-level executives and familiarity with the aviation industry are pluses, but not required
• Experience as a copywriter, graphic designer, or production artist

Robert Half

A rare, senior leadership position has opened on the Creative team at L!VE, and we are in search of the next superstar to drive our creative and strategic efforts. As the Creative Director, you will manage and grow a creative team of Associate Creative Directors, a Scenic Art Director, Scenic Designer plus influence many other on-staff Designers and Artists both in the Cincinnati and Columbus offices. Based in Cincinnati, this dynamic leader will serve as the visionary and creative voice of our institution. She/he will lead efforts to create and produce brand or thematic experiences for live events, consumer activations, creative spaces, live content and hospitality spaces. This individual is just as comfortable successfully strategizing an idea as they are in presenting it. We are looking for an associate who is confident yet humble, assertive but inclusive, and ultimately a charismatic driving force for new business. She/he MUST be comfortable presenting and selling award winning creative concepts and novel, brilliant strategy to executives at the highest of levels. Traditionally this role has been filled by someone with extensive training in branding, copywriting, typography, and experiential design—as the work we create relies heavily upon those skills. Familiarity with Marketing plans and sales support is also critical. This individual will be responsible for driving a number of L!VE marketing initiatives. Some travel is required.

Applicants should possess at least ten years of professional experience. Agency experience, ideally in the event space, managing a team of creatives is also highly preferred. Applicants must also be familiar with building strategic and creative RFP response documents. Applicants are required to provide a portfolio of work to be considered.

Options available to work from our Columbus or Cincinnati offices. This full time, salaried position includes a company matched 401k, health benefits, a wellness incentive program, life insurance, pet insurance, paid time off and more.

Principal Responsibilities

• Oversees and develops a team of creatives, with a focus on developing concepts that close business.
• Generates multiple, well thought-out event solutions with varying, unconventional creative challenges.
• Applies a brand voice and/or brand guidelines to create expressive, novel and dynamic event concepts which result in dimensional, interactive, and transformational experiences.
• Challenges, enlivens, and collaborates with internal and external creative teams.
• Uses Design, Typography, Presentation Design, Research, Writing, and Narrative Structure to propose and deliver solutions for client projects.
• Presents project solutions to clients of all levels, up to and including corporate executives.
• Manages large-scale projects through ideation, budgeting, production and installation.

Manage the Day-to-day Operations of the Creative Department (70% of efforts)

• Lead and schedule responsibilities/assignments of all Associate Creative Directors, Scenic Art Director and Scenic Designer.
• Manage, review, supervise, and discipline (as necessary) all employees of the Creative Dept.
• Mentor, develop, avocate for and counsel to all members of Creative Dept. on internal career advancement.
• Build camaraderie within department through critiques, engagement, and inspiration.
• Lead transition of contracted work from Creative Dept. to other event departments (Design, Video, Producers, Scenics).
• Operate “heads-up” to determine and react to strengths and weaknesses of Creative Dept.
• Ensure delegated work is to be completed by creatives is on time and on budget.
• Lead presentation of majority of work to clients as produced by Creative Dept.
• Ensure the quality of work leaving the Creative Dept. meets the highest visual standards.
• Be able to interpret, work within, and expand upon existing client brands.

Contribute to Sales, Brand and Marketing Initiatives (20% of efforts)

• Own and evolve the L!VE visual brand standards for use internally or externally.
• Lead the development of promotional marketing to support sales and help generate revenue.
• Work closely with our Brand and Marketing partners, driving alignment and ROI.
• Direct any and all initiatives where the L!VE brand is prevalent.

Contribute to Direction/Vision of Overall Organization (10% of efforts)

• Contribute to management meetings in decision-making and corporate discussions.
• Assess overall institutional needs/opportunities and make recommendations.
• Create and enforce policy (whether from direction above or in determining a perceived need).
• Streamline related systems and processes to improve efficiency when applicable.
• Train to backfill Creative Director position when time permits.

Qualifications

• Ten or more years experience in the professional practice of creative/design, with agency based experience preferred.
• Bachelor or Master of Fine Arts degree in Design or Visual Communications preferred.
• Experience in developing, maintaining, and leading teams.
• Strong written and oral communication skills.
• Clear inclination toward customer service (internal and external).
• Ability to prioritize work assignments based on the needs of division in alignment with the organization’s strategic business goals.
• Outstanding computer skills required, including use of standard Microsoft Office applications; knowledge of project management software a plus.
• Knowledge and Expertise in Adobe Creative Suite including Illustrator, Photoshop, and InDesign.
• Ability to manage time effectively, work independently and be self-motivated.
• Environmental Graphic Design, Event Design, Presentation Design, Motion Design, Large Format Print, Branding, and Tradeshow/Dimensional/CAD Design experience is a plus.

TRAVEL

Minimal travel may also be required.

All requirements may be modified to reasonably accommodate individuals with disabilities.
L!VE

This in-seat position is based at our Manassas, VA campus location.

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. 

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

• Tuition scholarship program available to employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• 401(k) participation with possible employer contributions

This is specialized clerical work performed in an academic li-brary.  The Assistant is responsible for the daily opera-tion of the library.  The work primarily involves the circulation desk functions. Some other duties may include processing books for the shelf, shelving books, contacting patrons for the return of overdue items, demonstration of the proper usage of printers, photocopiers or scanners, and other duties assigned such as the university ID cards and equipment distribution.   The employee receives instructions and supervision from a regional librarian as well as the Library Director, while regular or routine assign-ments are performed independently. 

• Opening or closing the Library may be required.
• Manage inquiries at the Circulation desk, via email, or other electronic messaging systems and the telephone.
• Responsible for circulation, in-cluding circulation, shelf reading, overdue books, and in-ventory.
• Provides pho-tocopy assistance to students and staff.Receives books, and other materials and manages those items for circulation including interlibrary loans to other ECPI libraries.
• Assists students and instructors to locate books and other materials in the ECPI Libraries, and demonstrates use of the Library Catalog.
• Greets visitors, answers telephone, takes messages, and assists with reservations for group study areas and staff meetings held in the library.
• Keeps daily statistics of assistance queries and other statistics tallied at the Circulation desk. Shelves books and other library materials.
• Refers library reference assistance questions and instruction requests to the Regional librarian.  Holds training with the Regional librarian, and attends regularly scheduled meetings of the ECPI University Library staff.
• May be responsible for other duties as assigned such as University ID cards, certification test center administration (in the library), and student equipment

Education and/or Experience:

• B.S. degree preferred, plus six (6) months in general library procedures, office proce-dures, and personal computer courses, preferably supplemented by courses in computer software or hardware,  or any equivalent combination of education and experience that would pro-vide the above noted knowledge, skill, and ability.

Specific Skills:

• Knowledge of the Dewey Decimal Classification System.

• Knowledge of how to use the Library Catalog.

• Ability to demonstrate proper use of personal computers, their peripheral devices, and as-soci-ated software to students, and staff,.

• Ability to work with staff to communicate effectively.

• Ability to work with students.

• Ability to use printing equipment.

ECPI University is dedicated to maintaining an inclusive and diverse work environment, proud to be an Equal Opportunity Employer.

ECPI University

SOS International LLC (SOSi) is seeking a Theater Operations Branch Manager at Fort Huachuca, AZ in support of a large, mission-critical IT services and support program with continuous (24×7) operations. The Theater Operations Branch Manager reports to the Theater Operations Division Manager and is responsible for all requirements associated with Theater Operations to include the Operations Bridge, SA Cell, and ARC Teams.  Additionally, the Operations Branch Manager acts as the Operations Bridge Team Lead providing direct supervision of all Operations Bridge Managers.

• Acts as first line of support for the Action Request Center, Operations Bridge Manager, and Situational Awareness Cell Team Leads.
• Interacts with peers (Branch Managers) to establish and maintain lines of communications while providing direction and motivation to team leads under his/her supervision.
• Perform as the Operations Subject Matter Expert providing technical direction to the Operations Bridge Team.
• Provide 24/7 operational oversight and support for all managed services.
• Support and plan for all exercises to include COOP, TTX, and rehearsals.
• Prepare AAR documentation following exercises to capture all lessons learned.
• Maintain awareness of all outages affecting managed assets, tracking customer impact, and resolution of events.
• Make sound decisions about cyber operations, service delivery and incident response; facilitate resolution on critical events.
• Ensure situational understanding is obtained to ensure proper prioritization of IT incidents, ensure that resources are assigned appropriately towards incident resolution, and operational impact is understood.
• Monitor, approve, and manage Authorized Service Interruptions (ASI) for the CONUS Network.
• Ensure accurate reporting to senior leaders and higher headquarters.
• Ensure prompt incident response and conformance to organizational processes and service level targets (SLT).
• Monitor a variety of cyber assets using multiple tool sets to ensure the Army’s CONUS network is available.
• Identify issues and anomalies within the network; exercise personnel call-out procedures to react to alerts and other network events requiring emergency response.
• Review Commander’s Critical Information Reports (CCIR) for technical accuracy prior to distribution to the CONUS Theater +J89.
• Assess new services, technologies, software tools, and network devices that may improve abilities to proactively monitor performance, remediate concerns, and offer recommendations for improvement.
• Support DCO requirements by providing support services for the protection, monitoring, analysis, detection, and response to unauthorized activity within the DoD Information Systems and Networks.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
• Collaborate with external agencies, LE/CI, GTMs, Branch Chiefs, Division Chiefs and Leadership.
• Supervisory duties include but are not limited to reporting and timekeeping; technical/administrative training; communications with the government; ensuring high quality service delivery or reports; scheduling to effectively utilize all team resources; support management decision-making; committing to quality management standards, QA/QC compliance, and metrics analysis. Approve team schedules ensuring mission coverage.
• Provide sound guidance to contract staff in the absence of instructions; ensuring teams perform to established standards. This includes performance feedback for direct reports, as well as second-level approvals.
• Nominate employees for recognition and awards; provide mentorship for leadership development.
• Participate in leadership development and succession planning for program.

• Active in scope Secret clearance
• Bachelor’s degree in Information Technology, computer science, or relevant discipline AND eight (8) years’ experience (Master’s Degree preferred)
  
  • Experience substitution in lieu of education: Associate degree + 10 years’ experience OR High School Diploma + 12 years’ experience.
• ITIL foundation certification
• Knowledgeable in the mission and operational requirements of the U.S. Army
• Demonstrated understanding of U.S. Army IT operational and technical requirements and Risk Management Framework (RMF)
• Must be willing to work overtime, after hours, holidays, and weekends, as necessary

SOSi (SOS International)

SOS International LLC (SOSi) is seeking a Theater Operations Division Manager at Fort Huachuca, AZ in support of a large, mission-critical IT services and support program with continuous (24×7) operations. The Theater Operations Division Manager reports to the Program Director and is responsible for all technical requirements and SLAs associated with the Theater Operations Division to include Operations Bridge, Situational Awareness Cell, and the ACR requirements.

• Maintain awareness of all applicable SOPs and TTPs are current IAW mission objectives. Maintain responsibility for all Plans & Exercises requirements associated with the PWS.
• Verify employees are trained to established standards and remain proficient, certifies personnel coverage is provided IAW contract standards.
• Ensure all issues and concerns are addressed in a timely manner; escalates to Program Management when necessary.
• Provide maximum oversight of all activities within the Division.
• Ensure contract deliverables and other organizational requirements meet established standards and updates documentation according current and future mission.
• Collaborate with higher-level supervisors of anticipated vacancies and increases in workload or other circumstances that require replacements or additional staff.
• Advise the Theater Operations Branch Manager and Team Lead of their performance requirements and prepare formal evaluations.
• Contribute to all devices managed by assuring they are fully mission capable using Government-provided tools, SOPs, and/or manual procedures to verify managed devices for outages, performance issues, and services degradations.
• Assess new services, technologies, software tools, and network devices that may improve abilities to proactively monitor performance, remediate concerns, and offer recommendations for improvement.
• Follow ITIL best practices to manage tickets and processes.
• Establish and maintain cooperative working relationships with all stakeholders.
• Assess new services, technologies, software tools, and network devices that may improve abilities to proactively monitor performance, remediate concerns, and offer recommendations for improvement.
• Maintain Continual Process Improvement (CPI) / Continual Service Improvement (CSI) to improve the overall quality of services delivered.
• Support DCO requirements by providing support services for the protection, monitoring, analysis, detection, and response to unauthorized activity within the DoD Information Systems and Networks.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.
• Collaborate with external agencies, LE/CI, GTMs, Branch Chiefs, Division Chiefs and Leadership.
• Supervisory duties include but are not limited to: reporting and timekeeping; technical/administrative training; communications with the government; ensuring high quality service delivery or reports; scheduling to effectively utilize all team resources; support management decision-making; committing to quality management standards, QA/QC compliance, and metrics analysis. Approve team schedules ensuring mission coverage.
• Provide sound guidance to contract staff in the absence of instructions; ensuring teams perform to established standards. This includes performance feedback for direct reports, as well as second-level approvals.
• Nominate employees for recognition and awards; provide mentorship for leadership development.
• Participate in leadership development and succession planning for program.

• Active in scope Secret clearance
• Bachelor’s degree in Information Technology, computer science, or relevant discipline AND eight (8) years’ experience (Master’s Degree preferred)
  
  • Experience substitution in lieu of education: Associate degree + 10 years’ experience OR High School Diploma + 12 years’ experience.
• IAM Level II Certification (CAP, CASP+ CE, CCISO, CISM, CISSP (or Associate), or GSLC) or higher
• ITIL foundation certification
• Knowledgeable in the mission and operational requirements of the U.S. Army
• Demonstrated understanding of U.S. Army IT operational and technical requirements and Risk Management Framework (RMF)
• Must be willing to work overtime, after hours, holidays, and weekends, as necessary

SOSi (SOS International)