Individual Giving Manager

Reporting to and working closely with the Director of Development and Communications, the Individual Giving Manager leads the individual giving strategy at Mamatoto Village and works closely with the other members of the Development-Communications Team to engage individual funders in supporting the work of Mamatoto Village. Primary responsibilities include managing relationships with individual donors, planning and implementing all cultivation and stewardship activities, donor research, and reporting for individual giving. The ideal candidate has a clear grasp of all core components of development, with particularly strong experience in individual giving, including major gifts, stewardship, and annual giving campaigns (direct mail and digital).

ATTRIBUTES OF COMPETITIVE CANDIDATES

Competitive candidates will have at least 5 years of experience fundraising from individual donors and enjoy working on small teams whose members all wear many hats. They must be considerate listeners and believe everyone has an important story to tell. The ideal candidate will have strong problem-solving and troubleshooting skills and be eager to take the lead to achieve individual giving revenue goals. They must appreciate structure and systems and believe they make the work easier and better. They should be efficient when handling multiple priorities, take initiative, be organized, and be a team player. You must reside in the DC Area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may need to be assigned to meet organizational needs.

Individual Giving Strategy 

• Collaborate with the Director of Development and Communications to establish, revise, and execute Mamatoto Village’s yearly development plans and aims for attaining donation targets from individual contributors.
• Uses data and metrics to help achieve fundraising goals, including identifying and developing a pipeline of major gift prospects.
• Works effectively with the development team, program staff, and volunteers to foster a culture of philanthropy across the organization.

Individual Giving Relationship Management 

• Develop, implement, and maintain Mamatoto’s Major Donor program, including supporting the Executive Director’s major donor relations and outreach.
• Research and design the moves management plans for all major donors and support the Executive Director in the execution of those plans. 
• Energetically and proactively cultivate and nurture relationships between Mamatoto’s donors and donor prospects, Board members, volunteers, and other key constituents – serving as the main point of contact for all mid-sized and major individual donors.
• Using DonorSearch and other available tools, conduct prospect research on individual donors to grow the organization’s mid and major donor communities. 
• Prepare meeting briefs for Mamatoto Village senior staff when meeting with donors, including agendas and other miscellaneous communication collateral.

Annual Appeals and Communications 

• Lead the design, creation (including copywriting), and project management of annual digital and mailed fundraising appeals, including analyzing campaign results and creating reports for future appeals.
• Work with the Communications Manager to develop creative and mission-focused fundraising messaging that effectively articulates the special role of Mamatoto Village in perinatal care and its impact on the community.
• Draw on donor communications best practices to originate content, review design, and work with the communications team to implement all donor communications and marketing, including monthly emails/newsletters, organizational brochures and one-pagers, and an annual Impact Report.
• Become a Mamatoto Village “expert” and excel in telling our story. Act as a spokesperson for the organization as needed to bring in funding and engage with donors and prospective supporters.

Event Fundraising  

• Lead the conceptualization and design of donor events, including goals, themes, and content (for cultivation-specific and fundraising-focused events).
• Serve as the lead coordinator of all event-related donation opportunities, such as ticket sales, sponsorship opportunities, and on-site fundraising options. 
• Work with the Development Associate to oversee the execution of all details, logistics, and data.

Development Operations and Revenue Tracking 

• Work with the Development Associate to ensure accurate and timely gift entry and stewardship, following Mamatoto’s stewardship plan.
• Be consistent and thorough in inputting individual giving donor data to Mamatoto’s CRM, including notes on meetings and scheduling next-step tasks.  
• Prepare individual giving related reports and materials for Mamatoto Village leadership team and/or Board of Directors as requested. 
• Work with the Development Associate to reconcile individual giving data in LGL with accounting reports. 

SKILLS AND REQUIREMENTS TO FOSTER SUCCESS 

• A Bachelor’s degree with at least 4 years of fundraising experience
• Strong familiarity with human rights, reproductive justice, and maternal and infant health content
• Expert knowledge of CRM best practices
• Demonstrated experience working on individual giving, email campaigns, annual funds, and/or related tasks
• Proven track record engaging a large portfolio of donors to understand their philanthropic motivations, deepen their relationship with the organization, solicit new gifts and renewals, and steward their contributions
• Superb verbal and written communication skills, with experience tailoring messages to suit intended audiences and compelling readers to act
• Excellent project management skills.
• Demonstrated ability to prioritize and plan work activities across multiple projects, use time efficiently, meet deadlines, follow instructions, and respond to management direction
• Ability to analyze and use data and metrics to shape goals, strategies, and tactics
• High level of skill with iOS and MS Office applications Word, Excel, and Outlook
• Strong research skills 
• Must be able to work with sensitive and protected information in a confidential manner
• Willingness to engage in continuous learning and training and receive constructive feedback
• Ability to work collaboratively and respectfully with co-workers and volunteers of all levels and with representatives of other organizations and institutions
• Exhibits compassion and empathy; works well with people from all ethnic, social, economic, and sexual orientation backgrounds
• Must have access to transportation to meet with donors, attend events, etc.

BENEFITS

Mamatoto Village offers an intentional benefits package.

• 14 days of PTO and 5 days of sick leave
• 11 Paid holidays
• 1-week of Radical Rest (last week of December)
• 100% paid parental leave for 12 weeks
• 403b Retirement plan
• Short-term disability
• HRA for Health and Dependent Care
• Company provided computer
• Family-supported work environment
• Hybrid work schedule after 90-days

Mamatoto Village