General Staff Jobs

Position overview:

In the role of Director, Experience Strategy at Havas CX, you will have a unique opportunity to help our clients at various stages of digital transformation initiatives. The ideal candidate will be able to drive strategy of digital projects with a shared lens between customer centricity and business objectives. You will help our clients develop big picture vison for their business across all aspects of digital touchpoints. You will work in a fast paced, technology and innovation driven environment, on a mix of clients and verticals.

Responsibilities:

Discovery and research

• Understand our client’s business context, goals and incorporate client’s unique requirements into strategy deliverables
• Gather information on our client’s business context, process and competitive to identify whitespace opportunities
• Plan and facilitate qualitative research with end users and summarize research in user profiles, personas, or other relevant documentation
• Understand and develop customer journey maps and service workflows across all channels to uncover better ways to acquire, retain and service customers
• Drive client collaboration by leading workshops (in person or virtually)

Experience strategy

• Lead ideation and development of user-centric solutions, meeting client-identified business objectives
• Leverage data in solutioning process – consume and synthesize data to derive solution insights (from client data and research data)
• Create digital/experience transformation strategies across variety of clients and verticals (with focus on digital commerce, telco, financial services, and loyalty)
• Develop strategic roadmaps to help visualize execution plans for experience and technology rollouts
• Create sketches, storyboards, wireframes and/or high-level sitemaps to communicate an aspirational vision to the client

Leadership

• Lead client engagements (or as part of team) across variety of clients and industry verticals
• Communicate complex digital solution concepts to non-technical audiences
• Lead collaboration with client teams and help develop client capabilities
• Maintain stewardship of vision throughout project delivery
• Be a thought leader on technology trends on projects as well as throughout organization internally as a digital SME
• Contribute to estimating and proposal process
• Establish relationships with senior client stakeholders

About you

You have real interest in all aspects of digital, from transformation through customer experience lens to MarTech and technology. You like to dig into a problem, are undaunted by ambiguity, and have a passion for innovative solutions. This calls for a good balance of analytical skill, strategic thinking, and creativity.

You like to take ownership of a project and leadership in a group. You need empathy too: knowing how to listen and speak, to users, clients and to your team. Data sense and analytical skills are critical: qualitative and quantitative, it’s all about rationale-based thinking.

Moreover, you want to be a mentor to other team members and lead a team of various cross-functional contributors. Beyond project execution, you have experience managing a team, supporting their work and managing their performance in a formal role.

You have excellent organizational abilities, superior communication and presentation skills, both verbal and written, strong problem-solving skills in a technical environment, attention to detail, and the ability to work on multiple projects at the same time.

For you creating a deck is not boring, but rather an opportunity to tell a compelling story – whether for the audience you are presenting to or someone who might be reading it months later.

Your background should include:

Agency or consulting experience:

• 7+ years of experience in a strategy role in consulting (digital focus) or digital agencies
• Direct experience working with a multi-disciplinary team (including mix of agency, client and 3rd party vendors)
• User experience design background preferred

Strategy projects in following areas:

• Customer Experience Strategy
• Product Strategy
• Digital Transformation
• eCommerce
• Complex, multi-touchpoint digital solutions

Familiarity and experience with following activities and deliverables:

• Workshop planning & facilitation
• Requirements gathering
• Strategic roadmaps
• Developing digital ecosystems
• Experience research and Customer Journey maps
• Segment research and persona development
• Content strategy
• Conversion optimization

Familiarity and comfort with client management and business development:

• Managing client relationships
• Identify opportunities for new engagements as part of project delivery
• Leading a project portfolio from perspective of strategy and client communication
• Experience leading teams and understanding of project management in an asset

The Havas Team

The Director, Experience Strategy will be part of a multidisciplinary team of experience strategists who like to collaborate and share ideas. Our Strategy and UX practices are very closely integrated and play a role from the business development phase and all the way through project delivery and post-launch program-level work. We are all about rallying to a common cause: shaping and making experiences that informs and moves people. We envision and design stuff, and make sure it can be built (too many strategy documents are dying a slow death somewhere in the cloud…), so frequently we build it ourselves. Located in the King and Bathurst neighbourhood (when not at home), we are focused on Canadian with a sprinkling of international clients. We are a part of Havas CX network, which in turn is a part of a global Havas family of companies. Our work environment is informal, fast-paced and friendly.

If you see yourself in this job description and you are interested in an opportunity to work and learning an entrepreneurial and agile environment, then please get in touch.

Our Perks:

At Havas Media our people come first which is why we offer a comprehensive total rewards package including:

• Centralized Downtown Office
• Full flexibility around work from home or office
• Work from anywhere in the world for up to 6 weeks
• RRSP Matching Plan
• Physical & Mental Health Benefits
• Dedicated Culture Committee & Diversity Team
• Growth Opportunities & Employer-Paid Professional Development
• Unlimited vacation, plus year-round bonus holiday office closures, Christmas closure
• Paid Parental Top-Up Policy
• Dog friendly office

No closed minds here – at Havas Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. We do not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors. If you require accommodation during the interview process, please let us know.

Location: 473 Adelaide St West, Toronto ON

Havas CX Canada | Havas Media

Project Manager

The Role

The position lies within the Studio team of Fundamental Media, this is our design and production department providing a wide range of creative solutions. The Creative Producer will coordinate and support the creative production of assets for our Asset Management and Business Education clients.

Working closely with our in-house design team and in partnership with internal teams and clients, the Creative Producer will incorporate communication and soft management skills with the ability to plan, coordinate, and execute the successful delivery of creative projects from start through to completion. The creative producer thrives on being involved at all levels of the project and aims at delivering them within the allocated budget and timeframe to meet customer expectations. Someone who is here to motivate and support all team members. We’re looking for an energetic problem solver, adaptive, organised and methodical with a genuine interest in the creative industry, and in coordinating and delivering a variety and scale of projects across a range of mediums. Someone who has an eye for detail and is eager to learn and gain more experience.

In mastering the process, you will support the designers and will be their go to for help to get them where they need to be for each review and milestone. You will be guiding the process, helping internal teams and clients to stay on track. You will remain calm and focused when things change with the ability to pivot the process when required. You will be solutions focused and will be ready to explore all the options, you know there is never just one way to do something and that there is always more to learn.

In this role you will not be dedicated to a single account but will work across our portfolio of clients. You will run some projects independently and some working with the Project manager. In this role we are looking for a producer with 1+ years’ experience who is competent at running creative development and has some experience delivering campaigns for digital display. You will ensure your projects have the correct creative and design resources and will own the timeline ensuring all meetings are scheduled with the correct internal stakeholders. You will be in constant conversations with your team to ensure everyone is clear and aligned. You may at times be client facing and will be confident talking clients through your timelines. You will be sensitive and understanding of client requirements and requests.

About Us

Fundamental Media are passionate front runners of media planning & buying and technology who live and breathe advertising. Established in 2003 in London, we have grown to over 100 people whilst retaining the important ethos that our staff are part of our family. Our vision was to become a leading specialist and we have achieved this through a combination of contemporary and innovative technologies. This includes our in-house proprietary performance marketing technologies and reporting platforms, in-house programmatic solutions, research team and most importantly our people, each with expert sector knowledge.

We have a global footprint with offices in Boston, London, Hong Kong and Sydney. We manage media planning and buying for our clients from Asset management to educational providers.

Your day to day:

• Work closely with the Creative Director and Project Manager to ensure deliverables across active projects stay on track.
• Clear understanding of deadlines within your allocated projects and become the go to person for the internal teams when needing to know exactly what is delivering when.
• Management of projects board (Monday.com), creative folders, documentation, ensuring it’s up to date, organized and easy to access.
• Financial tracking to ensure projects stay on budget.
• Continually monitor and report on project status to ensure the project strategy and goals are met
• Taking detailed meeting notes and translating them into actions and next steps for the internal teams and client where relevant.
• Preparing for daily team meetings to ensure the designers team is up to date on current tasks, deadlines and client feedback.
• Be proactive, anticipate and rectify issues before they become a problem. Identify, manage and mitigate against project risks
• Overseeing the output of the team; acting as the final checkpoint to ensure quality is kept high across all projects

Essential Skills, Experience & Personal Attributes:

• Highly organised and detail oriented, capable of managing small to large scale production timelines and budgets.
• Strong attention to detail and ability to handle multiple projects, contending priorities
• Communication and interpersonal skills with the ability to multitask and handle multiple projects in a fast-paced environment.
• Comfortable working in a team environment as well as individually, internally and with external stakeholders.
• Excellent documentation capability and office software skills like Excel, Outlook and Word. Knowledge with HTML, Google Studio and Adobe Creative Suite is a plus.
• Remaining positive, having a sense of humour and a can-do attitude no matter what the challenge ahead is.
• Ability to create project timelines, and project schedules to identify key project delivery dates and creative team deliverables.
• Has the ability to flex the process to fit the project needs
• Has a real interest in great work both in advertising and other creative outlets.
• A born collaborator
• Is confident in their approach and can voice their opinion in a clear and productive way
• Great work ethic and team player
• Experience as a Project Coordinator in a similar role in an integrated creative agency environment is preferable.

What we offer

• Positive, friendly and loyal colleagues
• A very competitive salary and bonus structure
• Flexible working
• Excellent benefits including pension contribution, private healthcare, life cover, cycle scheme, season ticket loans, 25 days’ annual leave, 2 days paid leave for charity work, study loans and free snacks in the office
• The opportunity to fast-track your career. We believe in recognition, reward and progression – partnered with the appropriate training and support
• International exposure and intra-company transfer opportunities
• 100% Club, an annual peer nominated award (past trips have included Dubai, skiing in France, diving in the Red Sea and a trip to Italy)
• A dynamic place to work in a contemporary, team focussed and forward-thinking company. We are a friendly but driven team – ‘Work hard, have fun, make money’!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Personal data collected will be used for recruitment purpose only. Strictly no agencies.

Fundamental Media

The Project Coordinator is involved in the facilitation of the successful delivery of all aspects of high-end responsive websites and other digital products. As the Project Coordinator, you will handle day-to-day support work for the project management team including schedule management, asset tracking, internal and external communications, testing & QA.

Responsibilities:

• Prepare project documentation including project schedules, status reports, trackers
• Support Project Managers in monitoring status of large-scale projects, including but not limited to updating of daily status reporting on both internal and external aspects of project delivery
• Perform Quality Assurance and test website builds prior to deliverables
• Support project management in process improvement initiatives
• Maintain and update process documents including project checklists
• Attend and coordinate internal project meetings and meetings with external partners
• Attend client facing meetings and take meeting minutes
• Support the project management team in the scheduling of activities and resources

Qualifications:

• 1-3 years of experience in a project support role, preferably with a background in web-based solutions
• Experience working within multi-faceted projects, bringing together very different streams of activity in media and technical environment
• Team player with the ability to work within a Global environment
• Excellent client communication skills, servicing a range of different kind of companies
• Organized, hard-working, diplomatic, can-do attitude, detail oriented
• Self-starter, takes initiative, enjoys a challenge
• Ability to simultaneously handle multiple aspects of several projects and comfortably prioritize tasks and efficiently manage workload
• Enjoys working in a fast-paced, creative environment
• Very proficient with common business software, especially MS Word and Excel
• Comfortable and capable learning new software
• Ability to use technology to communicate effectively with colleagues in offsite locations

Multimedia Solutions

Primary Responsibilities

• Lead and manage client operations team consisting of production managers and coordinators that support localization and media services for one or more client accounts
• Support Client Account Lead (Sr. Director or VP, Client Ops), managing parts of the account as needed
• Own the entire client experience, from professionalized onboarding to high performance day-to-day servicing (ultimately ensuring the company is delivering best-in-class quality, security, on-time delivery and overall customer satisfaction)
• Work with Account lead to establish and evolve strategic roadmap for your accounts while continuously measuring account performance, introducing improvement solutions, enhancing the customer experience, and leading account growth
• Think strategically while engaging, improving and developing accounts (actively participate in sales activities with executives and business development team, develop and communicate business intelligence related to accounts, conceptualize and introduce value-adding solutions tailored to customer needs, etc.)
• Own the financial data accuracy and billing process for your accounts, working with all relevant teams to ensure data accuracy and timely billing
• Ensure optimum engagement at all customer levels (production, management, executive) as well as across all service lines and related departments
• Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
• Other duties as assigned

Leadership & Management:

• Lead, manage and mentor team members to become high performing production managers and coordinators (including building, recruiting and training the team)
• Work closely with all operational departments to ensure quality, security and on-time delivery
• Engage technology and admin groups as necessary to support account servicing and solutions
• Utilize dashboards, reports and metrics to monitor production milestones and status
• Successfully manage employees that work remotely from home (WFH) or other company locations
• Help build and evolve the company and team culture

Planning:

• Successfully plan and execute complex, high security and global production schedules for features, series and related promotional materials
• Work with management to proactively staff and manage resources based on forecasted revenue and company needs
• Establish and manage effective meeting schedules for clients and internal teams
• Lead capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts

Continuous Improvement:

• Lead creation and/or management of documentation and training of client workflows, pricing, profiles, style guides and other requirements
• Lead and manage Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
• Create and assign Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts

Finance:

• Participate in annual budgeting process for your accounts
• Lead revenue forecasting process for your accounts, ensuring that all revenue data is accurate on a rolling basis
• Establish and/or maintain service rates (pricing) and contractual requirements for your accounts, working with management to regularly evaluate and adjust as needed
• Ensure all service quotes are professionally and accurately created, presented and negotiated with clients
• Ensure pricing and service rates, including re-work and change orders, are accurately applied to all services related to your accounts
• Actively participate in RFP responses and contract negotiation
• Ensure that all services are billed accurately and timely, working in collaboration with the accounting team

Requirements

• Bachelor’s degree required
• 3+ years of experience in high performance leadership, management and client servicing roles
• Strong knowledge of localization and media services for features and series
• Commercial understanding of rate cards, pricing models, service quoting, etc.
• Significant skills and experience in building, managing and motivating teams
• Demonstrated excellence with highly detailed production planning and execution
• Managerial level skills with computers, Microsoft Office, and using different software
• Excellent verbal and written communication skills
• Proactive mindset that is solutions and service oriented
• Ability to multi-task while also maintaining focus and attention to detail
• Professional and levelheaded demeanor under all circumstances
• Ability to perform under pressure and meet deadlines with changing and complex priorities
• Must be flexible with availability via phone, email and text (AM, PM, weekends)

Pixelogic Media

The March for Life Education and Defense Fund is a 501(c)(3) non-profit organization that coordinates the world’s largest annual pro-life event and civil protest. Through the annual March in Washington, DC, marches in state capitals across the country, and through being the collective voice of Pro-Life marchers, on Capitol Hill, in the Media, and on social media every day of the year, the organization is uniquely positioned to build a culture of life.

The Executive Director will report to the President. As Executive Director, you will work closely alongside the President of the March for Life and your primary responsibility is the overall day-today direction of the organization, which includes overseeing the administration, programs and strategic plan of March for Life. As needed, this position will also include assisting the President with Development and Outreach activities.

WHAT YOU’LL LOVE:

• Can work on-site in office Tuesdays, Wednesdays and Thursdays. Mondays and Fridays can work remotely!
• Will directly impact this mission with its growth plans to expand state by state within the next 5 to 10 years
• Will support a wonderful president who is looking for her right-hand person!
• Opportunity to participate in public speaking engagements, if interested!
• Excellent benefits including generous retirement plan!

WHAT YOU’LL DO:

The Executive Director will:

• Maintain broad working knowledge of all March for Life activities.
• Plan, organize, and direct the organization’s overall operations and programs.
• Ensure that the March for Life mission is fulfilled through implementation of the strategic plan.
• Assist with and reports on the organization’s results for board of directors. Attend Board meetings and provides updates to Board
• Provide leadership to and supervises March for Life staff to ensure appropriate support of March for Life work across all departments.
• Recruit and retains a diverse, highly qualified staff and volunteers by providing career coaching, growth opportunities, and personal development for workers. With help of Director of Operations, manages Human Resource needs.
• With consultation of President, identify candidates, conduct interviews and hiring – including the collection and filing of necessary documents, and management of staff
• Manage and oversee all payroll, healthcare insurance, retirement benefits, etc.
• Meet with Director of Development to update on organizational needs and assisting with development as necessary
• Oversight of all contracts by acting as the main point of legal contact with General Counsel and reviewing and approving all service contracts
• Provide general oversight and planning of components for the March for Life event in January and State March Programs to ensure cohesive execution of March for Life’s strategic plan.
• General Supervision of all aspects related to administration – legal, accounting, hiring. On the programmatic side, supervise (with the help of staff) livestream production, development campaigns, grassroots engagement, and operations to ensure unified messaging, identifying and assisting in the resolution of obstacles that affect the whole as they arise.
• Supervise financial operations of the organization. Develop, implement, and operate within the annual budget (in conjunction with Director of Operations). Plan, prepare for, and participate in annual audit in conjunction with Board Treasurer and Director of Operations

WHAT YOU HAVE (SKILLS / BACKGROUND / PASSION):

• 10+ years of experience in a leadership role for a nonprofit organization, with strong staff management experience
• Passion for building a culture of life / have participated in pro-life activities
• BS degreed required / MS degree is a plus
• Strong sense of initiative! A flexible attitude: willingness to “wear different hats” as needed to accomplish mission of the organization
• Excellent administrative and organizational skills including proficient computer skills in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• Ability to multi-task with strong attention to detail and work in a fast-paced environment with deadline driven timelines
• Comfortable with public speaking and Board presentations
• Comfortable with development activities
• Open to light travel, maybe once a month

American Philanthropic’s Talent Solutions’ Team is honored to provide talent searches for top client organizations such as March for Life Education and Defense Fund. We are entrusted to be the first step in their interviewing & hiring process.

If you’re a match for this exceptional opportunity, please apply to the opening OR email your resume directly to Carmen Sapara, Managing Consultant, Talent Solutions: [email protected]

March for Life Education and Defense Fund

E-Commerce Photo Operations Manager – Brilliant Earth

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Position Overview:

The E-Commerce Photo Operations Manager will lead the E-Commerce Production team’s product image strategy, including product photography, renderings, and videos. You will work cross-functionally and with our external partners to create industry leading product visualizations and ensure image consistency across our product line. In partnership with our engineering and product management teams, you will work to continuously improve the product visualization experience on our site.

The ideal candidate for this position has a strong eye for detail and the ability to set up efficient and scalable operational processes. This leader plays a pivotal role in our E-Commerce Production team to ensure our website is supported through all digital production assets.

Key Responsibilities:

• Serve as the subject matter expert for product page imagery
• Support the 3D rendering and photography team in ramping existing production and spearheading new projects
• Quality assure 3D renderings and provide timely feedback
• Work with the project manager to set and meet product retouch and rendering KPIs
• Develop productive relationships with external photo partners and onboard new partners as needed
• Partner with diamond operations team and our external photo teams to achieve consistency in diamond imagery and video assets
• Work with merchandising, inventory, and creative teams to schedule on-figure model photoshoots with our external photography partners
• Audit and update website with new product imagery and video content
• Proactively troubleshoot and offer resolution to issues related to imagery processes, including render farm monitoring and image asset uploads
• Support website development features related to product imagery in partnership with our product managers and engineering team
• Lead a team of direct reports and aid in growth and development of team through ongoing coaching, mentoring, and leading by example

Qualifications:

• 3-5 years’ relevant working experience, including team management experience
• Deep knowledge of e-commerce photo and retouch process
• Experience with or knowledge of 3D rendering process, preferred
• High proficiency in Adobe Photoshop and Bridge
• Strong computer skills, including working knowledge of CMS systems
• Creative thinker who excels at developing scalable operational processes
• Strong eye for detail and ability to uphold brand standards
• Demonstrated problem-solving skills with the ability to understand technical creative processes such as 3D rendering and photo editing automation scripts
• Exceptional interpersonal and communication skills, both written and verbal, at all levels of the organization
• Ability to prioritize time effectively and project manage amidst shifting priorities and deadlines.
• Interest in socially and environmentally responsible organizations and products 
• Understanding and acceptance of diversity, equity, inclusion, and workplace belonging concepts

What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:

• Equity Compensation. You will play an important role in the growth and success of the company. RSU awards allow us all to share in these successes.
• Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That’s why we offer a generous 401k match.
• Open PTO Policy. We know it’s important to recharge and relax.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits.
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.

The targeted budget for this position is $90k – $100k. This compensation budget range may be adjusted at any time at the discretion of the company.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
Brilliant Earth

E-Commerce Photo Operations Manager – Brilliant Earth

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Position Overview:

The E-Commerce Photo Operations Manager will lead the E-Commerce Production team’s product image strategy, including product photography, renderings, and videos. You will work cross-functionally and with our external partners to create industry leading product visualizations and ensure image consistency across our product line. In partnership with our engineering and product management teams, you will work to continuously improve the product visualization experience on our site.

The ideal candidate for this position has a strong eye for detail and the ability to set up efficient and scalable operational processes. This leader plays a pivotal role in our E-Commerce Production team to ensure our website is supported through all digital production assets.

Key Responsibilities:

• Serve as the subject matter expert for product page imagery
• Support the 3D rendering and photography team in ramping existing production and spearheading new projects
• Quality assure 3D renderings and provide timely feedback
• Work with the project manager to set and meet product retouch and rendering KPIs
• Develop productive relationships with external photo partners and onboard new partners as needed
• Partner with diamond operations team and our external photo teams to achieve consistency in diamond imagery and video assets
• Work with merchandising, inventory, and creative teams to schedule on-figure model photoshoots with our external photography partners
• Audit and update website with new product imagery and video content
• Proactively troubleshoot and offer resolution to issues related to imagery processes, including render farm monitoring and image asset uploads
• Support website development features related to product imagery in partnership with our product managers and engineering team
• Lead a team of direct reports and aid in growth and development of team through ongoing coaching, mentoring, and leading by example

Qualifications:

• 3-5 years’ relevant working experience, including team management experience
• Deep knowledge of e-commerce photo and retouch process
• Experience with or knowledge of 3D rendering process, preferred
• High proficiency in Adobe Photoshop and Bridge
• Strong computer skills, including working knowledge of CMS systems
• Creative thinker who excels at developing scalable operational processes
• Strong eye for detail and ability to uphold brand standards
• Demonstrated problem-solving skills with the ability to understand technical creative processes such as 3D rendering and photo editing automation scripts
• Exceptional interpersonal and communication skills, both written and verbal, at all levels of the organization
• Ability to prioritize time effectively and project manage amidst shifting priorities and deadlines.
• Interest in socially and environmentally responsible organizations and products 
• Understanding and acceptance of diversity, equity, inclusion, and workplace belonging concepts

What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:

• Equity Compensation. You will play an important role in the growth and success of the company. RSU awards allow us all to share in these successes.
• Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That’s why we offer a generous 401k match.
• Open PTO Policy. We know it’s important to recharge and relax.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits.
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.

The targeted budget for this position is $90k – $100k. This compensation budget range may be adjusted at any time at the discretion of the company.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
Brilliant Earth

Position Summary:

The Leaders of Color New York Program Manager is responsible for advising on and executing Leaders of Color programming goals, supporting program fellows and alumni on c3 (civic engagement) and c4 (political) efforts. The Leaders of Color New York Program Manager will work directly with the Leaders of Color National program alongside DFER New York to implement a program designed to fully engage program fellows, potential recruits, as well as partners in the organization’s work and all programming operations. The Program Manager will be responsible for regularly evaluating organizational efficiency and making necessary changes to maximize New York program productivity.

Responsibilities Include:

• Communicate regularly with LOC Fellows, alumni, and prospective program candidates about activities/programs
• Codify program processes, including working to operationalize the Leaders of Color New York three-year strategic plan
• Manage planning, logistics, outreach, and communication for chapter events with support from LOC National Director of Operations
• Identify opportunities for additional LOC NY expansion and engagement
• Provide consistent support and thought leadership to guide Leaders of Color New York
• Design and implement innovative operations for the LOC New York program
• Assist in establishing policies that promote culture, growth mindset and vision
• Communicate regularly with LOC Fellows, alumni, and prospective program candidates about ongoing and upcoming activities and programs
• Create and manage Member outreach programs alongside National Leaders of Color team
• Respond to LOC members and partner inquiries
• Conduct research for various projects such as campaign laws and vendor acquisition
• Provide ongoing relation management and development/fundraising support
• Work with coalition members and partners to plan and execute joint events as needed
• Other duties as assigned

About Democrats for Education Reform:

DFER is a national political organization that supports elected Democrats and candidates for office who seek to expand policies and practices that work well for America’s students and confront those that do not. We are education progressives who prioritize students and families, especially low-income students and students of color who should be better served by our country’s public education system.

About the Leaders of Color Initiative:

Leaders of Color will recruit and engage with leaders who are respected in their communities, and provide a suite of resources to help these leaders increase their influence. Not only are community-based leaders uniquely essential to the sustainability of education reform, local leaders who support reform values are also the least likely to receive the The LOC Training Program is the launch of our long-term development to unapologetically usher in a new, bold group of Black and Latino civic leaders.

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Democrats for Education Reform welcomes applications from all, and strongly encourages women, people of color, people with disabilities, immigrants, refugees & LGBTQ people to apply for this position. We are committed to maximizing the diversity of our organization and recruiting a team that reflects the diversity of the students we work on behalf of.

Requirements

Skills and Qualifications:

• Proficiency in Spanish strongly preferred
• Exceptionally strong written and verbal communication skills
• Expert attention to detail and organization
• Strong problem solving and time management skills
• Broad understanding of the diverse functions of campaigns, advocacy programs and programing
• Strong foundation of relationships with a broad cross-section of the Democratic Caucus is preferred
• Self-motivation and the ability to anticipate and prevent problems, as well as tracking multiple ongoing projects and requests
• Strong commitment to DEI and teamwork
• Initiative to work independently, follow through on all projects, and pay close attention to detail
• General understanding of VAN, NGPVAN, ActBlue, and other advocacy and campaign tools preferred
• General understanding of local, state, and Federal campaign election law, and compliance

Compensation

Benefits

The salary range for this position is $90,000-$100,000 and commensurate with experience. DFER is proud to offer excellent benefits: health, vision, and dental coverage; flexible spending plan; life insurance; short- and long-term disability insurance; 401K plan with a match plan; flexible spending/benefits plan; paid family leave; paid time off (vacation, sick time, and all National holidays).
Exverus Media

About Cordial

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like Revolve, Eddie Bauer, Backcountry, L.L. Bean and Purple rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We’re building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

• Communicate better than the rest
• Tenacious about the client and the problems we solve for them
• We’re owners and we act like it
• Always #becordial

Position Summary

Cordial is a modern cross-channel messaging platform with exciting YOY growth. In 2022, we’ve added incredible brands such as JOANN, L.L.Bean, Boot Barn, and Adore Me among many competitive wins against enterprise messaging clouds like Salesforce, Oracle and Adobe as well as next gen solutions like Braze and Iterable. We often say that Cordial is for customer-obsessed brands and, increasingly, innovative marketers are turning to Cordial to modernize their cross-channel programs and create best-in-class customer experiences. Our dedication to our clients’ success is also reflected in the performance growth we have experienced over the last year. Our clients are seeing incredible returns from engaging in a unified cross-channel way and we are proud to partner with them to increasingly orchestrate revenue-driving experiences across all channels.

The ideal candidate for this role will have experience successfully finding, navigating and closing enterprise-level clients as well as experience managing a team of 5 or more Enterprise Account Executives carrying individual quotas of over $1M in ARR. In addition, experience selling a marketing automation, CRM, email, or analytics solution is highly preferred. This position will report to the VP of Sales and is fully remote located within the United States and will manage a fully remote US based sales team.

YOU WILL

• Recruit, train and lead a team of elite Enterprise Account Executives.
• Set and execute an aggressive customer acquisition and expansion strategy.
• Align go-to-market teams (SDR, marketing, executive) to execute the plan for pipeline growth and quarterly ARR achievement.
• Train and coach your team through a consultative sales process, engage and support sales campaigns in a hands-on manner.
• Provide and communicate detailed and accurate sales forecasting to sales and executive leadership.

About You

• Minimum of 5 years of proven experience in quota carrying Enterprise Sales.
• At least 2-3 years of experience managing a team of Enterprise Sales Executives (experience managing an outbound prospecting team preferred).
• Able to work cross-functionally with Marketing, Client Success, Sales Operations and Executive Leadership.
• Outstanding verbal, written and stand-up presentation skills.
• A proven connector in your daily life through social media and other mediums.
• Up to date on digital and application trends, especially in the messaging space.
• Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments.
• Prior experience in a startup technology company preferred.

Base Compensation Range

$175k-$225k. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial’s compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as monthly wellness and cell phone stipends, childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!

Please note: In the current environment, Cordial employees are working completely remote and our recruitment process will entail both phone and video Zoom interviews. And if hired, your onboarding will be done remotely. Stay safe!

Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you’ve begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Cordial

Who You Are:

We are looking for someone who can work closely with the Nissan United Global Creative Director who is responsible to overseeing all work that is produced for Nissan globally.

Someone who:

• Is happy not to make work themselves, but guide those in the local markets who did
• Has multiple years of experience creating digital and social media assets, with proven examples of work created for credible clients.
• Has deep knowledge of best practices and up-to-date usage of various social channels.
• Is able to work collaboratively
• Has experience in Precision Marketing
• Can work at various hours of the day (Global clients are based in Japan and phone calls at night are a requirement)
• Has experience working on a global brand, understanding those specific requirements
• Has had a successful career and looking to oversee and guide others

What You’ll Do:

• Creative approval/guidance/monitoring leadership for all markets who work on Nissan
• Helping guide the account to incorporate Precision Marketing from a creative perspective (Using data to identify the right people, right message, right channel at the right time)
• Trouble shoot and provide creative ‘air cover’ for the regions
• Creative leadership for Nissan Brand Creative expression/Visual Identity/Look & Feel
• Contribute to some globally led creative projects, such as the Global Brand Campaign
• Lead digital and social creatives with best-in-class use of our global channels (Facebook, Twitter, Instagram, LinkedIn, YouTube, Tiktok), partnerships and influencer initiatives.
• Train & mentor ‘creatives’ within Nissan United.

Who We Are:

We are a team tasked with raising the value of Nissan’s brand globally. Across the globe we are a collective of brave, nimble and smart individuals whose experience is varied. We provide the governance that ensures creative is consistent across the TBWA network. We also create contents for global events and for all global social media channels. But, more importantly we aim to inspire great work by linking individual offices with other TBWA agencies from across the globe with each other. Because we have set our goal to help the network further elevate Nissan’s creative from GOOD to ICONIC.

TBWAWorldwide Values

Our creative product is everyone’s responsibility.

We are tough on work. We are kind to each other.

When we take care of each other, the rest takes care of itself.

TBWAWorldwide Attitudes

Curiosity: Be open minded to ideas wherever they come; curious people are often unafraid of change;

Collaboration: Self-confidence without a big ego; work with all types of people;

Integrity: What we say is what we do; it is honesty and respect in our dealings with people;

Resourcefulness: To find ways to do whatever we have to do for our clients, and our people

The annual salary range for this role is $140,000-$150,000 and may vary depending on the candidate’s geographic location and experience. Other compensation includes relocation costs, if applicable.

Benefits for this role include health/vision/dental insurance, 401(k), stock purchase, vacation, sick and personal days, Also, you will be eligible (approximately thirty days after you commence employment) to participate in all disability, life, travel insurance plans and programs, retirement plans subject to the terms and conditions of such benefit plans. At TBWAChiatDay, we are always excited about meeting great talent. Please don’t let our posted ranges keep you from exploring this or any other exciting opportunities within TBWA.

The job requires you to have a COVID vaccine. If you have a medical or religious reason for not receiving the COVID vaccine, the agency will engage in a discussion with you about whether there is a viable accommodation that can be provided.
TBWAChiatDay