General Staff Jobs

We have a great opportunity for someone to come and join our busy Ecommerce and Marketing Team as a Senior Digital Marketing Executive. This role is a fantastic opportunity for someone looking to progress their career further with a fast-paced Marketing department. 

Responsibilities

• Devise paid media strategies for Paid Search and Paid Social alongside Senior Marketing and Ecom Manager
• Oversee the day to day running and delivery of the paid media strategies inc. campaign set ups
• Optimise campaigns daily to ensure budgets are being utilised as efficiently as possible to achieve / exceed desired ROI targets
• Produce daily, weekly, monthly reporting on performance of paid channels and keep internal stakeholders updated on current campaign performance as well as future opportunities 
• Devise CRM strategies alongside Senior Marketing and Ecom Manager
• Collaborate with internal teams to create promotional email calendar to ensure the efficient production and scheduling of these emails in line with the brand trade calendar
• Measure performance of digital marketing efforts using a variety of Web analytics tools
• Acquire insight in online marketing trends and keep strategies up to date

About You:

• At least 3 years’ experience in a similar role
• Experience in developing and implementing digital marketing strategies including SEO and Affiliate Marketing would be advantageous
• Experience in the fashion industry would be desirable but not essential
• Experience of working towards strict ROI targets
• Excellent understanding of digital marketing concepts and best practices
•  Analytically minded with experience using a range of analytics tools
•  Experience using GA, AdWords, Business Manager, Klaviyo is essential
• A friendly and approachable people person
• Excellent communication and interpersonal skills
• Flexible approach to working hours
• Able to easily build and maintain relationship
• A self-starter with the ability to work autonomously and as part of a team
• Able to work well under pressure and to changing priorities

Threadbare

Role/Title: Social Media Manager

Onsite/remote/hybrid: Remote

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we’re honest, and we hustle—that’s what makes us Clutch.

Clutch is looking for a Social Media Manager for a contracted position with a client of ours.

Responsibilities:

• Assist in the production of brand photo shoots, advising on shot lists, specs, etc. as it relates to social media best practice
• Advise on keywords and search terms, as well as paid audience building, anit cd in some instances, execute small paid campaigns across Facebook and Instagram
• Produce social media strategies based on client needs and broader marketing initiatives
• Daily posting, monitoring, and engagement of social media platforms for a range of clients
• Project manage client requests in a timely fashion
• Curate multiple content calendars for a range of clients
• Stay on top of industry news/updates to ensure all brands and channels are optimized
• Monitor the social landscape for trends and opportunities our clients can capitalize on within their own social media content or strategies
• Identify User Generated content for cross posting opportunities

Required skills:

• 1+ years of social media experience in an agency
• Familiarity with Facebook Business Manager, Ads Manager
• Strong copywriting skills and proven ability to take on brand tone of voice
• Demonstrated ability to compile, analyze, and present social performance metrics
• Strong communications and presentation skills and proven ability to own and manage tasks directly
• Experience working within a project management system a plus
• Expert knowledge Facebook, Instagram, Twitter, Youtube, and Pinterest, as well as emerging platforms

If you are interested in this opportunity, please apply today.

#LI-REMOTE

Clutch

We are looking for an Online Partner Coordinator to assist our wider Online Trading department in ensuring our partner websites are on-brand and up to date with the latest products. This opportunity which will see you focus on trading and reporting across our partner websites.

The Online Trading team is responsible for driving sales and profitability through Phase Eight website and our partner websites. Working in partnership with our Junior Online Partner Manager and Online Partner Assistant, the Online Partner Coordinator will manage seasonal campaign launches and new product launches/promotions on our partner websites.

Duties and responsibilities of the Online Partner Coordinator will include:

• Manage and co-ordinate with Online Partner Assistant new products, seasonal campaign launches and promotions on partner websites
• Responsible for brand visibility on partner websites, monitoring bestsellers, slow sellers, total product sales and making informed recommendations for trade and marketing activity
• Organise the seasonal calendar, schedule meetings and planning documents for key partners with creative, merchandising and buying teams
• Refine and optimise the partner product data and imagery processes working with tech, garment, buying and merchandising teams on critical path
• Support the Junior Online Partner Manager by reviewing and analysing trade to find solutions to improve performance on partner sites
• Responsible for stock and option management across our partners working with Online Partner Assistant and Merchandising team to build and maximise availability
• Coordinate the delivery schedules working with merchandising team and warehouse teams.
• Prepare and report on weekly trading stance for partners

To be successful in the role of Online Partner Coordinator you will have the following skills and experience:

• Proven experience within an Online Trading or Online Partner role, ideally with a fashion retail background
• Experience of previously working with ecommerce concession or marketplace retailers is advantageous
• Must have good Excel knowledge with excellent written and presentation skills
• Good industry knowledge together with awareness of market trends and competitors
• Great communication and relationship building skills across different stakeholder levels internally and externally
• Excellent organisational skills, deadline driven and ability to manage projects

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Benefits

• Employee Discount
• Great sample sales
• Contributory pension
• Hybrid Working
• Birthday vouchers/monthly treats
• Cycle to work scheme
• Life insurance
• Season ticket loan
• Eyecare vouchers

Phase Eight

ABOUT UMBRELLA:

Not too long ago, we set out to help good brands become great. We are a boutique creative agency with a strong focus in fashion and we are looking to add another member to our team of highly motivated creatives and strategists. We want people who like to find new ways of doing things and are driven to excel, even when the task is outside their job description. We thrive on cool, exciting work and if you’re still reading this, we could be looking for you.

POSITION SUMMARY:

Umbrella is seeking a Marketing Assistant to join our LA office. This is an opportunity to grow and learn, by working with the marketing and creative teams. Our ideal candidate is in tune with popular culture and has diverse interests beyond what trends on social. We need someone who loves good design, and is interested in working at the intersection of digital marketing and aesthetics. This is a position for a hard working individual who is comfortable in a female led environment, who can run with constructive criticism and come back every time with stronger work.

KEY RESPONSIBILITIES BUT NOT LIMITED TO:

• Assist both marketing and creative teams with various tasks as needed.
• Manage client social media profiles daily and monitor comments and respond appropriately across all digital platforms. Identify and manage internal resources to assist with responses when appropriate.
• Assist in both in-house and offsite photoshoots. 
• Research and create content for social media.
• Manage paid and non-paid influencer campaigns.
• Write copy for marketing materials, including newsletters and social media.
• Build and maintain positive relationships with modelling agencies and manage model castings for photoshoots.
• Create weekly, monthly reports for clients.
• Provide administrative support as needed and assist with daily errands.

IDEAL CANDIDATE:

• 1 year experience in marketing or recently graduated with internship experience.
• Bachelor’s Degree in Marketing, Communications or equivalent required.
• Understanding of and actively engaged in using social media platforms
• Strong written and verbal communication skills. Ability to proofread.

PERSONALITY:

• Is a social media/design junkie.
• Can-do positive attitude and a roll-up-your-sleeves approach; personable and flexible with demands and changes in business.
• A strong desire to learn and grow.
• Loves dogs!

TO APPLY:

Applications submitted via Linkedin will not be considered. Please email ALL of the following to [email protected] with “Marketing Assistant: First/Last Name” in the subject line, otherwise your application will not be considered:

• a short cover letter telling us about yourself and why you are a great fit for the job!
• link to your instagram
• optional: work samples/portfolio

MORE INFO: http://www.umbrellalosangeles.com/marketing-assistant

*This is an entry-level position starting in Feb/Mar 2023.

*Candidates must live in Los Angeles.

*Must have a car and a laptop.

Umbrella Los Angeles

UNIQLO

The Social Media Manager will be responsible for overseeing all social media channels, distributing content and bringing to life a strong brand story. We are looking for an experienced individual to bring story telling, creative ideas, community building, and other initiatives to our current marketing program and expand the tribe!

In this position you must be strong in a fast paced environment, a highly fluid ever changing space, and leader in a collaborative space. The objective of this role is to build an effective social media strategy, engage audience, drive traffic, increase conversions, and manage the online community by reading customers comments, questions and answers.

Responsibilities

• Plan, design, implement and monitor social media marketing campaigns.
• Create, curate and manage social media content, including text, audio, visual and multimedia formats.
• Engage users with prompt responses, organize competitions, ask questions and cultivate relationships.
• Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective. 
• Create comprehensive marketing plans to boost brand image, increase customer engagement and improve conversions.
• Design, implement and manage social ad campaigns integrated into the company’s strategic marketing plans. 
• Hire and supervise talented creatives, including Freelance Writers and Graphic Designers, and coordinate their activities to achieve social media campaign objectives.
• Track social media campaigns’ key performance metrics to maximize results and report progress to management.
• Produce and Direct Photoshoots
• Oversee final edits from photoshoots to ensure final product is passed along to Merchandising
• Create and oversee Marketing briefs for E-mails, Ads, Web and Social.
• Manage budgets across content creation platforms
• Work cross functionally with Buying and Merchandising
• Staying up to date on current social media trends and implement them for the brand
• Ensure the delivery of successful campaigns while supporting business critical KPIs
• Analyze how effective our content and programming is, while making recommendations for improvement based on insights and trends
• Manage performance tracking and reporting, including (but not limited to) monthly, campaign and ad-hoc reports, in addition to socialization across cross-functional and leadership teams
• Understanding how to leverage social media as a tool to inspire conversion, drive sales, and ignite quality community growth

Required Skills

• Minimum 5 years of social media management experience
• Bachelor’s degree in business, marketing, journalism, public relations or related field
• Professional certification in Google Analytics strongly preferred
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites 
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once
• A natural “people person,” skilled at building and nurturing relationships, and balancing many priorities
• Fluency with analytics and SEO
• Knowledge in the KOL (INFLUENCER) landscape
• Familiarity with online analytical tools and social scheduling applications, such as: Dash Hudson, Tribe Dynamics, and Google Analytics
• Strong verbal, written, and interpersonal skills
• Natural storyteller who understands the brand DNA, voice, and aesthetics
• Strong understanding of and interest in the fashion space
• Experience in visual storytelling on social media

12th Tribe

THE CORPORATE BIT

notwoways is a London based sneaker brand known for creating technical and fashion-forward footwear. We are a small, tight-knit core team that micro-manages every aspect of the product cycle globally, starting from initial design brainstorming, through offshore manufacture and inbound shipping, to online retail sale and finally through to fulfilment to customers globally. 

GOOD STUFF WE ARE DOING TODAY WITHOUT YOU…AND TOMORROW WITH YOU

From a standing start in early 2020 notwoways has had a continuous run of product drops that have sold-out within minutes. We are continuously learning by doing and, having grown incredibly quickly to date, we now need your experience and expertise to help take us to the next level through our social and digital channels.

IS THIS YOU?

You’re a naturally creative thinker, with a love of understanding all things digital: old, new and barely even heard of yet. You can run TikTok, Instagram and Twitter accounts better than a creator can. You spend a lot of your time in a digital world, where you create, converse and interact, as well as consume content. You like understanding why things work and why they don’t. You take note of creative social media and digital tactics, and know how to translate and deliver them, in line with the brand you work for. You could well be part of a digital community, if you don’t already own or lead one. You like working in the open, as a natural team member, notwoways about it.

ROLE & RESPONSIBILITIES:

• Working closely with our content creators and photographers to develop platform specific content
• Working with the E-Commerce team and web development partners to coordinate content changes to the website
• Taking responsibility for curating the 12 month editorial calendar, for consistent inbound content and campaigns for limited releases
• Developing creative ideas for content, aligned with specific channels and the marketing strategy
• At times, designing visual content for owned channels
• Copywriting editorial for owned channels, and press releases for earned media
• Posting content to owned, brand social channels
• Directly answering queries and questions from the general public on owned social channels
• Interacting conversationally with members of the public, other organisations and media, through social channels, email or IRL
• Creating reports across social media channels, in order to inform our future social media strategy

TECHNICAL EXPERIENCE & SKILLS REQUIRED:

• 3-5 years of experience in social media, ideally for a D2C brand
• Excellent knowledge of the nuances of key social-media channels is a must, and you will have executed campaigns across the key platforms.
• Creative thinking, with an eye for design
• An understanding of the nuances of varying social channels and user demographics
• Experience creating content for Instagram, Twitter, Facebook, LinkedIn, YouTube, Tiktok
• Good copywriting skills
• Experience using design and editing software / Figma / Adobe Creative Cloud
• The ability to understand, align and add to wider strategic thinking
• The ability to act tactically and autonomously 
• Strong planning skills
• A natural team member

WHAT WOULD BE GREAT, BUT ISN’T A SHOWSTOPPER:

• Experience working with consumer goods (esp footwear), D2C
• Experience working with Shopify
• Experience with Campaign Monitor/MailChimp
• Experience in video editing

WE CAN OFFER:

• An immediate start
• A modern, Central London working environment
• £40,000 salary

notwoways

Please note, we are looking for candidates both in London and the Cheltenham area.

The Role

This is a great opportunity for an experienced International Social Media Manager to develop, grow and engage Superdry’s presence across our established social media channels (Instagram, Facebook and Twitter) while building and optimising new social opportunities (Tik Tok, Pinterest, Snapchat and YouTube.)

You will report into the Senior Social Media Manager and work closely with our in-house marketing teams to align both streams of the social strategy – ensuring consistency and shared learnings. We’re looking for a highly driven, passionate, energic individual that can come in with a wealth of experience and play a key role in changing the brand’s perception via social media.

You Will

• Support the Senior Social Media Manager in executing the social media strategy plan across channels
• Line manage 1x Social Media Exec
• Be a role model for wider exec structure developing talent within the social meda team
• Ability to create social-first content and attend photoshoots and events
• Manage social activity and paid campaigns for Superdry in UK, DE and FR
• Oversee the execution of all social media platforms, with a key focus on Instagram and TikTok
• Manage the BAU boosted activity on a day-to-day basis
• Deliver optimisation, build and engage communities and use social listening
• Understand the latest technologies impacting key global social platforms
• Deliver results with a drive for testing and learning
• Work closely with marketing team to plan social content in line with the wider marketing and content plan
• Work with the performance marketing team to maximise paid social activity and social in CRM
• Work with PR team to align product priorities on social via influencer and VIP
• Ensure that the campaigns are performing, adjusting them accordingly
• Ensure that the analytics for the campaigns and channels are growing
• Be responsible for managing weekly and monthly reporting within the team

You Are

• Someone with sufficient experience within social media marketing
• Experienced in managing a team
• Someone with a proven track record of demonstrating exceptional knowledge and understanding of the Social Media landscape – both organic and paid
• Experienced in fashion/retail within an social media team (agency or in-house)
• Able to confidently interpret business and marketing requirements to develop specific social briefs
• Detail oriented, to ensure flawless execution of global and regional social activities
• Someone that will remain at the helm of current trends including visual and hashtag trends, algorithm and platform changes
• Able to work cross functionally – this role has key interfaces both internally and externally
• Experienced in building strong working relationships with key social platforms in prior roles
• Skilled in executing an aesthetically pleasing and on-brand social media experience
• Pro-active in suggesting changes to improve performance, customer experience and growth
• Confident in tracking budget spend
• Proficient user of social listening, Google Analytics (or equivalent) and Ads manager

Working for Superdry has never been so rewarding…

• Everyone receives a generous salary, pension contributions, life assurance
• 25 days holiday plus an extra day to celebrate your birthday
• Unrivalled range of Learning & Development programmes
• Eligibility to join our Share Save initiatives
• Amazing staff discount, 50% online and in store, plus an on-site staff shop and subsidised cafe
• A range of team and company-wide social events
• Discounted gym membership, cycle to work scheme, wellbeing services and much, much more

Superdry

The Client Service Assistant Manager will have overall responsibility for supervising a contact center that reinforces our brand and ensures we deliver a superior client experience.

This role will report to the Associate Director, Consignor Relations and will oversee the service team and implement policies and procedures. In addition, this role will serve clients (internal and external) through the development and implementation of continuous systems and process improvements.

Along with daily management of the team and department, the Manager will focus on developing processes that will enable improved productivity and efficiencies leading to a successful outcome. A focus on implementing best practices aiming to maximize client satisfaction.

What You Get To Do Every Day

• Work with the Client Service Manager(s) and Associate Director regarding the daily operation of the contact center to include development, analysis, and implementation of staffing, training, and scheduling
• Help implement contact center strategies and operations, improving systems and processes, to ensure a positive consignor experience
• Supervise and coordinate a team of Seniors, and Consignment Concierge specialists; motivate and encourage agents through positive communication and feedback
• Monitor contact center results to identify and resolve performance trends to ensure the attainment of goals and targets
• Provide communication and follow up to ensure agents are fully informed of all new information related to products, procedures, consignor needs, and company issues, changes, or actions
• In partnership with the Client Service Manager(s) and Associate Director, determine department procedures, prepare work schedules, and expedite workflow
• Responsible for hiring, termination, and performance management discussions

What You Bring To The Role

• 3-5 years of supervisory experience in a similar role within a Contact Center or similar environment requiring team management and systems utilization towards service objectives; luxury experience preferred
• Strong computer skills and comfort in navigating multiple systems; proficient in Microsoft Office
• Problem analysis and solving skills, demonstrating good judgment
• Strong organizational and planning skills including Workforce Management
• Superior verbal and written communication skills
• Must be able to work flexible hours; schedules may vary

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women’s and men’s fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

GHR7283

The RealReal

The bit about us

We’re Hyve, a global events company that does things differently.

Our events deliver game-changing impact for people, businesses and beyond. That might mean winning a major contract, securing transformational investment, getting on the shelves of a giant retailer or hearing from thought leaders who are changing the future. The purpose of every one of our events is to bring the people who power major industries together – and open a world of potential.

At the same time, we’re using our events as platforms for progress, to drive the conversation across the world’s biggest industries on crucial topics like sustainability, diversity and ethical business.

These moments can change lives. And making those connections motivates us every single day.

But creating those human connections doesn’t just happen at our events. It’s part of everyday life when you work at Hyve. There are all sorts of socials, inclusion workshops and professional development opportunities to get your teeth into. And then there are the benefits. From gym memberships to private medical care, season ticket loans to healthy pensions, we’ve got you covered in all kinds of ways. (We’ll even give you an extra day off on your birthday!)

The bit about you

First of all, whatever your background and whatever your beliefs, there’s a culture of belonging here at Hyve and everyone is welcome. The question isn’t where you are from – it’s where you want to go.

We’re a positive bunch and if you’re a “glass half full” kind of person you’ll fit right in. Our values are brilliant work, fresh thinking, rich connections, and collective buzz. And just to be clear, these aren’t just words we put on the walls and forget about. They pull everyone together and help us all produce work that we’re proud to put our names to. If that resonates with you, great: we’re on the same page.

The bit about the role

We are looking for a marketing manager who will be responsible for managing the creation and delivery of marketing plans for Glee. Glee is the UK’s leading garden and outdoor living trade show, taking place in June at the NEC in Birmingham. The role would suit someone who has a passion for marketing and experience in working and delivering marketing campaigns ideally within an events environment. This role sits within the UK Retail and Fashion Brand marketing team, with this person also working closely with the central digital marketing and content teams. This role also has line management responsibility of a Marketing Executive.

As part of your job, you’ll be:

•Stemming from the strategic marketing plan, manage the creation and delivery of the campaign plans for Glee, ensuring targeted messaging and activity plans per customer segment to drive visitor and exhibitor attendance.

•Lead and work with the campaign teams (digital, creative, automation, social and PR) and Marketing Executive to ensure efficient and effective delivery against the integrated strategic marketing plan.

•Lead at campaign team meetings to ensure that are all teams are integrated in their approach and working together to deliver against the plans and objectives

•Create clear, compelling and succinct briefs for the campaign team

•Analyse data from communication channels to ensure that each channel is effective and where necessary make changes to campaign plans and channels

•Report on and analyse pre reg visitor data and exhibitor leads

•Manage the marketing budget and be responsible for the budget tracker, ensuring this delivers the required commercial results and ROI. This includes allocating budget to specific event activity, working with other marketing team heads and the Exhibition Director to agree spend per channel/activity type; and regularly monitoring spend vs. results.

•With the Marketing Executive create and manage the partnership plan (including associations, professional bodies & media partners). This will require developing key relationships with these groups.

•Work with campaigns teams and Marketing Executive to ensure all plans translate into clear campaign and activity schedules, and meet required timelines, milestones and budgets; and that all elements of the plan are covered tactically, with someone accountable for delivering all aspects of the plan.

•Ensure strong communication with the Exhibition Director and delivery teams at all times, including weekly meetings to review activity, spend and results, and agree plans to optimise or remediate where needed.

•With Head of Marketing provide aggregated reporting of event KPI performance vs. target, ensuring full ownership of monthly marketing KPIs, and weekly reporting.

And here’s what we’re looking for from you:

•Practiced in managing and implementing all aspects of the marketing mix.

•Experience in stakeholder (internal and external) management.

•Experience in budget management, with an analytical, data-driven and highly structured approach to decision-making

•Results-focused, able to clearly demonstrate success via proven metrics

•Ability to deliver presentations clearly, and succinctly convey information and ideas through a variety of media to individuals or groups within the team, in a manner that engages the audience and helps them understand and retain the message.

•Experience of working within the events industry or key market sectors desirable.

•Degree in business or marketing desirable.

•Agile mindset and ability to work in fast-paced, cross-functional teams

Let us know if this sounds like you.

Hyve Group plc