General Staff Jobs

Ultimate Staffing is looking for an Marketing and Communications Director for a well-established entertainment venue in the East Baton Rouge Parish, LA area. Ideal candidates will have 8+ years experience in the management and administration of multiple Marketing functions within an entertainment/hospitality or high-volume environment, a Bachelors degree in a related field, a minimum of 2 years of leadership experience, be 21 years of age or older and able to obtain and maintain a state gaming license. Relocation assistance up to $5000 is provided for qualified candidates.

Job Title: Marketing and Communications Director

Salary: $90-105k + (15% annual bonus)

Status: Direct Hire

Location: Baton Rouge, LA

OVERVIEW:

The Marketing and Communication Director is responsible for planning, developing, coordinating, and implementing marketing strategies and activities for the properties. Responsible for the Marketing, Players Club, Promotions, Advertising, Media Buying, Graphic Arts and Player Development.

RESPONSIBILITIES:

• Develops, recommends and implements new special events & promotions while improving on existing activities.
• Develops and directs the execution of strategies and programs to achieve revenue, acquisition, retention and profitability goals.
• Directs database and direct response marketing including monitoring print production, mailing distribution, and redemption rates and costs.
• Responsible for the analysis and evaluation of direct marketing programs and developing new strategies as needed.
• Assists with the development and implementation of short and long strategic marketing plans involving events, tournaments, promotions, and entertainment and reinvestment strategies.
• Gives regular ongoing feedback to the Chief Operating Officer, General Manager of Gaming Operations, General Manager of Resort Operations and Golf Course Management regarding the reactions of the customers and prospective customers across all channels.
• Prepares contracts with various vendors including entertainers, suppliers, charter companies, transportation, advertising services or public relations agencies or group or convention business.
• Involved in the recommendation process for charitable contributions, sponsorships, vendor selection and property initiatives.
• Responsible for focusing on identifying emerging trends and issues. Identify and prioritize opportunities as they relate to marketing activities.
• Responsible for becoming local and regional market expert regarding business marketing issues and make recommendations on short and long term strategies.
• Works closely with department managers to develop marketing plans and strategies to grow revenue for their respective areas and maximize effectiveness of all marketing activities.
• Responsible for initiatives in the area of Player Development related to Manager and casino host performance regarding customer contact, events, and acquisition and worth goals.
• Ensures all advertising and marketing communications are coordinated, support marketing plan objectives and are an effective expenditure of resources.
• Assists with public relation activities and campaigns to promote the image and awareness of the property in the community and geographic region.
• Routinely and periodically spot checks subordinates primary job responsibility tasks, tracking mechanisms and work to ensure compliance.
• Responsible for completing performance evaluations, training guidelines / coaching & mentoring programs along with scheduling according to appropriate standards for all areas of supervision.
• Helps direct reports achieve outlined goals and plans of action objectives by periodically meeting with and assisting staff with tasks and needs associated with the goals and objectives.

QUALIFICATIONS

• High School Diploma, GED certification or equivalent, required.
• Bachelor’s degree in marketing, Business Advertising or related field preferred.
• Eight (8) years of experience in the management and administration of multiple Marketing functions within a casino/hotel operation.
• Must possess and maintain a valid, state Driver’s License and be able to obtain and maintain the required Gaming License.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Ultimate Staffing

Company Overview

Our mission is to create customer driven solutions in the world of professional entertainment lighting, control, power distribution and networking.

Chauvet has seven brands: CHAUVET DJ, CHAUVET Professional, Iluminarc, ChamSys, Kino Flo. LynTec and Trusst. All products are sold worldwide through a network of professional dealers and distributors.

Company Overview

Our mission is to create customer driven solutions in the world of professional entertainment lighting, control, power distribution and networking.

Chauvet has seven brands: CHAUVET DJ, CHAUVET Professional, Iluminarc, ChamSys, Kino Flo. LynTec and Trusst. All products are sold worldwide through a network of professional dealers and distributors.

Job Requirements:

• Responsible for the development and implementation of global strategic marketing plans to achieve corporate objectives for CHAUVET DJ and Trusst products.

• Lead new product commercialization activities, including: product positioning, packaging, trade show presentations, LD visits and promotional communications; provide timely reporting on activities to the commercial program planning team.

• Plan and execute customer marketing and merchandising programs globally with key retailers/customers with support from marketing specialists worldwide and sales. Check and adjust based on success.

• Work closely with Senior Global Brand Manager and Director, Global Marketing on continuous improvement with regards to program optimization, process and creative environment.

• Collaborate with sales on demo programs and dealer open houses.

• Collaborate with product development to on new product development and industrial design.

• Advance and help enforce global brand guidelines.

• Develop and manage budgets to meet organizational, branding, marketing and sales objectives in consultation with the executive, sales, product management, creative marketing and digital marketing teams.

• Oversee global advertising and promotion activities including print, online, electronic media and direct mail. Collaborate with the Marketing Specialists – Europe and International on all advertising efforts in Europe.

• Oversee tradeshow planning as it relates to: booth design, featured products and overall customer experience.

• Work collaboratively with product development and sales to identify new product opportunities.

• Accountable for social media content strategy and the health of the respective brand’s social media presence. This includes international pages.

• Drive focus on influencer relations as a means to content development and product review.

• Accountable for the website content strategy for the respective brands.

• Work with web team to track brand related SEO, SEM and other relevant KPIs.

• Evaluate the cost effectiveness of global marketing initiatives and take corrective action to ensure that the achievement of marketing objectives falls within designated budgets.

• Oversee and evaluate market research and adjust marketing strategy to meet objectives as well as changing market and competitive conditions.

• Monitor competitors’ products, sales and marketing activities.

• Guide preparation of marketing activity reports and presents to executive management as needed.

• Represent company and brands at trades shows and events.

• Build and maintain strong relationships with the media, key industry professionals and the global network of dealers, representatives and distributors of designated brands and market segments.

• Plan and negotiate corporate partnerships, cross-marketing, and product placements at high profile events, performances, entertainment venues and clubs globally.

• Accountable for marketing collateral for CHAUVET DJ and Trusst brands. Establish and maintain a consistent image throughout all product lines, promotional materials and events.

• Responsible for coaching, developing and training members of the marketing team.

• Other duties and responsibilities may be assigned based on the changing needs of the business.

• Overnight travels, at times on short-notice, are a requirement.

Education and/or Experience:

• 5-7 years of marketing experience including (trade marketing, channel marketing, brand management or product marketing). Excellent written and oral communication skills. Demonstrated experience in marketing technical products. Strong analytical and project management skills. Ability to analyze and understand sales/financial numbers. Demonstrated knowledge and skills in e-mail marketing, lead generation, e-commerce and social media. Ability to rapidly develop a keen understanding of the designated market segment. Ability to lead and work collaboratively in a high pressure, deadline driven environment.

• Familiarity with entertainment lighting preferred. Knowledge of DMX-controlled lighting highly desired.

• Bachelor’s Degree Required (MBA Preferred)

• Bi-lingual: English/French, English/Spanish, English/German preferred.

Chauvet

Advertising Senior Product Manager, Endeavor Streaming

About:

Endeavor Streaming allows content to be activated across multiple B2B and B2C destinations in a scalable, customisable and extendable way. In 2021 we delivered over 30,000 live sporting & entertainment events across our Video and Data products–we’re proven to provide the world’s most dynamic and interactive digital experiences that are shaping the future of digital streaming.

We’re looking for an experienced Advertising, Senior Product Manager to join us as in individual contributor and help us shape our ad products and strategic vision. You will be helping us discover, define, and prioritise new features for our products and build out a fast-growing revenue stream. This role has critical product ownership responsibilities and will assist in the management and growth of our rapidly expanding advertising products. You’ll be a particularly good fit if you’re excited by sports and entertainment media.

The Senior Product Manager will be responsible for delivering a first-class ads experience to our end users who access our services across a suite of devices. The Senior Product Manager will be responsible for improving the platform, roadmap prioritization, as well as ongoing operational improvements to ensure we deliver high-quality experiences to consumers in a fast, efficient manner.

You will be responsible for the following:

• Responsible for taking complex business requirements and translating them to technical specific requirements/tasks for engineering teams
• Manages our ads tech stack and platform definition, execution, evolution and new features
• Responsible for trouble shooting ad tech implementations
• Responsible for working with our clients to help define and shape their ad tech strategies and implementation
• Leads projects meetings with internal and external stakeholders
• Taking ownership of the development roadmap and fulfilling the duties of a product owner
• Meeting with stakeholders to understand and document needs
• Supports contract negotiations with ad tech and ad product vendors
• Creates and maintains reports for internal stakeholders and executive overviews
• Working with designers and engineers to provide product requirements for proposed features
• Defining acceptance criteria and verifying releases
• Working with senior management to develop and maintain our product roadmap

Skills and Requirements

• 5+ years of work experience
• 3+ years of digital video product management experience
• Experience working with ad technology, specifically ad servers, CTV and ad stitchers
• Advanced knowledge of the programmatic advertising space
• Strong analytical and problem-solving skills
• Strong written and oral communication skills
• Knowledge of video streaming technology
• Comfortable being across technical discussions with development teams, and able to articulate solutions in a simple manner to stakeholders

Endeavor Streaming

Job title: Global Brand Manager – CHAUVET Professional

Job location: Sunrise, FL

Classification: Fulltime, Exempt, Salaried

Reports to: Senior Global Brand Manager

Our mission is to create customer-driven solutions in the world of professional entertainment lighting, control, power distribution and networking. Chauvet’s seven brands include: CHAUVET DJ, CHAUVET Professional, Iluminarc, ChamSys, Kino Flo, LynTec and Trusst. All products are sold worldwide through a network of professional dealers and distributors.

In this role, you will champion the visibility, adoption, and equity of the CHAUVET Professional brand through the successful ideation, supervision and execution of commercialization plans, campaigns, events, processes and programs that speak to the brand’s objectives, actively engage customers, and drive optimal sales results.

Job Requirements:

• Responsible for the development and implementation of global strategic marketing programs to achieve brand objectives for CHAUVET Professional.
• Lead timely new product commercialization activities, and report activities to commercial program planning team.
• Collaborate closely with Product Resource and Experience, Channel Relationship, PD and Sales globally to execute new product launches and brand programming applying critical inputs and dates through timely, consistent communication.
• Oversee global advertising and promotion activities for respective brands, including print, online, electronic media and other channels. Work closely with Marketing Specialists in subsidiary offices on all advertising efforts. Inform Export team of activities for adaption.
• Work in collaboration with Creative Services, Product Resource and Event Experience teams on launch events and customer program planning as it relates to branding/thematic, featured products and overall customer experience. Represent the brand at events as needed.
• Reinforce global brand positioning and functional guidelines.
• Develop and manage budgets that help meet branding, marketing, and sales objectives, working closely with the Senior Global Brand Manager on highest impact programming. Check and adjust budgets as needed.
• Build and maintain strong relationships with the media, key industry professionals and the global network of dealers, representatives and distributors of designated brands and market segments.
• Work collaboratively with product development and sales to identify new product opportunities. Collaborate with product development on new product development/branding and industrial design.
• Guide Creative Services in the creation of authentic content that facilitates further engagement.
• Accountable for community management and the health of the brand’s presence across all social platforms – including international pages.
• Work with the Digital team to drive website content strategy and track brand related SEO, SEM and other relevant KPIs for respective brands.
• Set quarterly brand communication calendars, monitor competitors’ products, sales, and marketing activities.
• Plan and negotiate corporate partnerships, cross-marketing, and product placements at high profile events, performances, entertainment venues and clubs globally.
• Work closely with Senior Global Brand Manager and Director, Global Marketing on improving organization process for continuous program optimization, open feedback and creative environment.
• Responsible for delegating, coaching, developing, and training members of the marketing team.
• Other duties and responsibilities may be assigned based on the changing needs of the business.
• Overnight travels, at times on short notice, are a requirement.

Education and/or Experience:

• 10+ years of marketing experience including (brand management, product marketing, channel marketing or trade marketing).
• 5+ years of relevant work experience within the entertainment lighting industry.
• Excellent written and oral communication skills.
• Demonstrated experience in marketing technical products.
• Proven ability to work cross-functionally and collaboratively.
• Strong analytical and project management skills.
• Ability to analyze and understand sales/financial numbers.
• Demonstrated knowledge and skills in digital marketing, lead, and content generation.
• Proficient in Microsoft 365 and Adobe Creative Suite.
• Ability to work collaboratively in a high pressure, deadline driven environment.
• Desire and ability to mentor junior members of the team.
• Bachelor’s Degree Required (MBA Preferred)
• Bilingual: English/Spanish, English/French, English/German a plus.

Chauvet

Part of the Clienteling Team, the CRM Manager will implement client development strategies across US and Canada with the objective to extend and upgrade the client’s portfolio in partnership with HQ and in coordination with the Retail Managers of these regions.

The role reports to the North America CX + Client Development Sr. Director and works cross functionally regularly with all other departments of the organization.

YOUR RESPONSIBILITIES

• CRM Campaign Management: Creation, Execution + Tracking/Reporting
• CRM critical metric Monitoring: Generate Monthly Report Cards by Boutique to share with Retails Leaders and HQ (Focus on client: segmentation, retention, engagement, and acquisition etc.)
• CRM Training: Virtually as well as in person/in store Coaching
• MIRROR: client application Management (Comfort in managing and troubleshooting all facets and functions of this application for the NAM zone) Support implementation and adoption for all the retail teams.
• Prioritize all feedback for APP improvements etc.
• Salesforce: regular use of this software to manage client insight
• Qlik/G-Connect: regular use of this software to manage client insight
• Presentation and Report Creation and Analysis (Strong Excel and PowerPoint skills required)
• Strong, regular communication with HQ
• Measure and monitor the impact of all Local Entertainment and Paris Hosting initiatives at the client level
• Manage the stock of client gifts
• Paris Runway Show Logistics
• Local Entertainment Management

YOUR PROFILE

• 5+ years of experience
• Previous experience in CRM in a luxury and/or fashion environment
• Passionate about customer satisfaction by continuously improving services, processes, collaborative capabilities
• Strong business sense
• Team player / interested in the success of the organization as much as his / her own
• Passion for field and the stores
• Responsibility for timeline deliverables, project manager
• Analytical skills with an ability to translate results into actionable insights
• A confident communicator capable of encouraging teamwork and excitement around the topic in the stores
• Solid Understanding of Microsoft Office & Salesforce tools
• Positive and driven mindset
• Strong communication skills and the ability to show entrepreneurial courage

OUR ENGAGMENT

At LVMH Fashion Group, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform essential job functions.

LVMH Fashion Group North America

One of the World’s Largest Entertainment and Sports Agency seeks a Senior Product Manager

With over 14 Global Offices and 4,000 employees, this private company is growing yet again.

The role:

This high-impact, high-visibility role will include managing a portfolio of products made up of complex custom-built applications and some “off-the-shelf” applications.

Interact with key leadership and stakeholders from across the enterprise including, tech, creative teams, and clients just to name a few.

Scaled Agile, Scrum, and collaborative work environment.

The Must Haves:

Extensive Jira

Agile & Scrum

Product Integration

Executive Presence

SDLC understanding

The Pluses Include:

Event Mgmt software exp. Cvent, vFairs, or similar)

Website building and testing

Security and Compliance basics

What you get:

This is a 1 year+ contract (to start) and convert to FT Perm position

80 to 125 per hour (flexible depending on experience)

40-hour (very flexible work hours )

Averity

The Cortège, a pioneering outdoor theater concept debuting in 2024, is seeking a Lead Producer to hold an integral role in the show’s strategic planning, production, and launch. The Lead Producer will be central in the development, management, and delivery of The Cortège events, leading all aspects of production from initial concept to final performances.  

The Lead Producer will possess proven mastery in heading up world-class live entertainment events, while also being comfortable incinerating the rule book and forging a new path when necessary. They will leverage their proven skills in planning and orchestrating top-tier live productions, while exercising the ability to let go and listen to what the moment is calling for.

The purpose of the role is to deliver the artistic goals and financial aims developed by the Artistic Director and Executive Director in such a way that integrates, meets, and often exceeds the needs of the artists, budget, schedule. Foremost, the role requires a strong leadership presence, and an ability to breathe easily through each dimension of challenge. Together we are doing the impossible, joyfully.

The Lead Producer will set and oversee the event budget, schedule, staff, and inventories, communicating across all teams and collaborators. They will be the key liaison between the Artistic and Executive Directors and the rest of the production team, cast, and crew. They will also collaborate in scouting and securing relationships with venues, vendors, partners, and sponsors. They must possess negotiation and contractual experience and skills, and an excellent understanding of how to facilitate, collaborate, outsource, and delegate as required.

During development, work will be roughly 50% remote and 50% onsite. Future performances will require on-location and site-specific travel engagements.

Responsibilities include but are not limited to:

• Work closely with the Artistic Director and Executive Director to create and deliver The Cortège live event series, serving as a trusted advisor and strategic partner.
• Hold oversight of the production for current and future event schedules, for all planning and delivery purposes.  
• Manage and deliver the production following the creative vision of the artistic director, in line with the budget and timescale available.   
• Work closely with the production department (in particular with the Technical Director and Stage Manager) to staff the production appropriately, while managing budgets and schedule.  
• Oversee the utilization and organization of production props and related storage spaces.
• Host regular team meetings and manage communications between team members, ensuring deadlines are met.
• Ensure clear and consistent communication with all parties involved in the production across the whole organization.
• Manage resources; identify, negotiate, and book external resources as needed. 
• Manage finances to maintain revenue and profit margins. 
• Share the responsibility for the effective management of past, present, and future production partners.  
• Negotiate and issue contracts to creative teams and performers (actors and musicians), venues, vendors, and partners as required and in collaboration with the Executive Director.   
• Work with the executive team to ensure all aspects of production are delivered in line with contractual obligations.  
• Attend internal and external meetings as required and contribute to all aspects of the operation and development of The Cortège.
• Develop contacts nationally and internationally to achieve increased awareness and to maximize artistic and business growth.  
• Confidently express POV to propel the business forward. 
• Develop talent by providing challenging assignments, training, and ongoing constructive feedback.
• Continually look for innovative solutions and production methods. 

Skills and Experience:   

• 7+ years of proven experience in developing and producing large-scale live entertainment productions. 
• Experience producing theater events alongside technical and production teams.
• Advanced experience managing large-scale production budgets. 
• Forward-thinking and excellent problem-solving skills, with the ability to proactively anticipate obstacles and issues, properly communicate to appropriate parties, and create solutions on a timely basis.
• Ability to manage priorities and meet deadlines.   
• Advanced experience in negotiating and contracting (artists, intellectual property and co-production).  
• Experience in managing partnerships and building relationships.  
• Strong written and verbal communication skills.  
• Strong financial management skills.  
• Excellent IT skills.  
• A commitment to championing the creative case for diversity at every level of the organization and the proven ability to work with people from a wide variety of backgrounds.  
• Presence, inspiring others, and managing upwards.
• Ability to take the initiative and lead teams under pressure with composure and charm.
• Ability to complete responsibilities and duties under varying environmental conditions including in outdoor spaces with dust and uneven ground, strobing lights, low lighting, etc. 
• A cultivated sense of ease and resilience in the areas of innovation, risk,  turbulence, uncertainty, and change.
• Demonstration of self-care, self-awareness, and humor as required.

Our Ethos: 

Our team has carefully cultivated a methodology and work ethic that reflects the deeper purpose of our performances. We are in service to our greatest selves, both individually and as a collective.  These dimensions of life & work are ever-present in our shared sense of accountability, autonomy, and authenticity. 

The Cortège

SUMMARY: As a Senior Event Sales Manager, you not only sell the experience, you seek to improve upon it. You will turn inquiries into booked events and help refine and define the company’s experience by conducting site visits, entertaining potential clients, and coordinating with the Operations Team to ensure our guests’ events are executed with world-class precision.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.

• Respond to all event inquiries and convert inquiries into booked events and consistently meet or exceed individual monthly sales goal.
• Understands and communicates the features and benefits of the company’s distinctive properties and event packages.
• Works closely with the Director of Sales to prepare for trade shows, sales missions, and promotional events.
• Seeks out and identify opportunities for proactive account management.
• Work with clients to plan and coordinate details of events and manage relationship with clients throughout the event planning process and beyond.
• Must have the flexibility to work and travel nights, weekends and holidays to coordinate events and promotions to assist with facilitating events onsite, handles last minute requests and changes, and ensures group events take place as contracted.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: n/a

QUALIFICATIONS: Senior Event Sales Manager possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).

Senior Event Sales Manager must be a strong team player and people developer, possess a high level of profit and loss capability, and sales and marketing skills and abilities.

• AND/OR EXPERIENCE:
• Experience—at least 3 years in an Event Sales role
• A bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality)
• Excellent verbal and written communication skills
• An ability to own and resolve problems
• Hospitality experience—great if you have it (not a deal-breaker if you don’t)

WORK ENVIRONMENT /PHYSICAL DEMANDS: This position is fully remote.

Bowlero Corporation

Business Overview

We are IPG Mediabrands, a client-first, consulting-led, community-driven group of media and marketing specialists around the world on a mission to ensure our clients win in the marketplace. Through our portfolio of brands, and culture of collaboration, we offer the media and marketing capabilities it takes to invest smarter and grow our client’s businesses now and in the future. Through our diverse community of people and leaders, we offer teams of experts who thrive in a culture of excellence and equity. Through our commitment to brand values and media responsibility, we offer leadership to help our clients always act in the best interests of the communities they serve.

Position Summary

The Associate Director of Quality Control for ETL Pipelines will lead the implementation and control of data quality and operations management, to onboard a new cloud-based data storage and visualization tool. This role will assure data is fit for consumption and meets the needs of our data consumers for analytics and media buying.

The successful candidate will manage the complete Extract, Transform and Load process to stand up a DOMO system implementation to support analytics and reporting. This includes developing a governed approach to ensure data from media platforms is fit for purpose based on client requirements, implementing processes to measure, monitor, and report on data quality levels. The candidate will also identify and advocate for opportunities to improve the quality of data through process and system improvements.

Responsibilities

• Troubleshoot and solve complex technical problems related to data integration, data quality and data performance for advertising and media data for Life Science clients.
• Create, maintain and optimize data pipelines, including ETL processes for media data specific to pharmaceutical clients.
• Act as primary liaison with a Life Science client to manage quality control for a cloud-based storage and data analysis platform.
• Work closely with different teams such as client advice, IT, media planning and buying.

Required Skills & Experience

• Mastery of ETL processes, specifically extracting media data from various sources (transforming it to fit analytics and operational needs and loading it into various systems and completion of at least 2 ETL projects using cloud based storage and data analysis platforms like Snowflake or DOMO.
• Strong understanding of database structures, theories, principles, and practices.
• Experience with at least one of the following cloud computing platforms: Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
• Strong knowledge of digital data types (1st , 2nd , 3rd party data), and marketing and advertising technologies/partners
• Intermediate to Expert level experience in SQL.
• Strong understanding of data modeling and architecture design including data schemas, and defining how data will be stored, consumed and managed by IT systems.
• Proficiency with Python
• Experience with activation and insights Platforms including: Meta, Demand Side Platforms (DSPs), Google Marketing Platform, etc.

Desired Skills & Experience

• Exposure to data visualization tools such as Tableau, Power BI
• Experience in Life Sciences

We See You

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

We See You at IPG Mediabrands.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email [email protected].

About IPG Mediabrands

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.

Salary Range

$115,000 – $135,000 USD

Initiative

Job in a nutshell:

Join our dynamic team as an Account Service Manager, where you’ll lead and inspire a thriving workforce of over 1000 professionals.

Your mission: to cultivate and elevate client relationships, steering the seamless execution of cutting-edge IT infrastructure projects. We’re seeking a strategic thinker with unparalleled leadership prowess and exceptional client engagement skills to make an impact in this pivotal role. If you’re ready to elevate your career and be at the forefront of innovation, apply now!

What will you be doing:

• Operational leadership of teams.
• Lead and manage a global team of over 1000 staff members, providing guidance, coaching, and support to ensure high performance.
• Develop and implement strategies to enhance team efficiency, productivity, and overall effectiveness while improving performance.
• Foster a positive and collaborative work environment, promoting a culture of continuous improvement.
• Make strategic decisions regarding staffing levels, talent development, and organizational structure.
• Oversee the recruitment and onboarding process for new staff, ensuring a skilled and motivated workforce. Customer engagement and communication.
• Build and maintain strong relationships with senior customer leaders, understanding their business goals, operational challenges, and IT service needs.
• Act as the senior operations point of contact for clients, addressing concerns, resolving issues, and ensuring client satisfaction.
• Collaborate with clients to identify opportunities for service improvements and innovation.
• Communicate effectively with customer with data analysis, clear presentations, risk letters and compelling summation of activities.
• Drive the development of long-term relationships with key clients, positioning the company as a trusted partner in their IT infrastructure strategy. Contract and financial management.
• Control of contract implementation to achieve contractual margin through cost control. •
• Ensure increased activity, profitability, and customer satisfaction (at tactical level).
• Ensure that the contract and service are delivered as planned, in line with service commitments, and remain adapted to the customer’s business.
• Manage the contractual landscape (including third parties).
• Establishment and operation of risk management, following the Atos risk processes.
• Support of invoicing and financial processes for the contract.

Requirements:

• At least 10 years’ experience as an executive service delivery leader.
• Experience on managing large teams is a must (500+ people onshore and offshore)
• Strong vendor management experience
• Over 15 years of IT infrastructure services and project management.
• Extensive knowledge of customer business particularly in media and entertainment (preferred)
• Over 15 years experience of IT outsourcing contract and customer management.
• Experience leading a large global team with direct and indirect reporting structures.

Atos