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- Texas
Overview
The Client Engagement Manager (CEM) is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project development, budget management, execution monitoring, issue resolution, reporting, and up-selling. The CEM must provide a high level of service to client, collaborate across CROSSMARK lines of business, and drive a culture of sales and service excellence.
Responsibilities
- Own and effectively manage all aspects of client and project-specific budgets, including working with clients to ensure on-time payments for work completed.
- Develop new clients at the national or regional level, partnering with Business Development to identify opportunities and grow pipeline.
- Responsible for establishing, growing and maintaining sound existing client relationships.
- Understand client needs and proactively provide updates, project results, insights, reporting, and additional knowledge to grow the relationship.
- Working with the VPMDs Division Managers, POD Business Units, and COMs to grow business and new projects with existing clients through intelligent, consultative selling.
- Create sales tools “strategy/decks/success stories” for use across all CROSSMARK business units.
- Responsible for developing insights into current and prospective clients, leveraging a variety of data sources.
- Work with project creation COE for the loading of all retail projects, all billing work, aging, tracking execution of all retail tasks, using Axis following established rules and guidelines.
- Responsible for implementation and maintenance of national projects within the set parameters of the contract or statement of work.
- Continually grow knowledge of the industry, market, client and customers to most effectively sell our services.
- Responsible for taking lead on development and implementation of corporate initiatives/special projects.
Qualifications
Performance Metrics
- Sales revenue target
- Customer service (NPS)
Knowledge, Skills and Abilities
- Strong interpersonal skills, understanding how to develop and maintain business relationships
- Critical thinking ability, connecting piece of information together across varied data sources
- Strong communication skills, both verbal and nonverbal, for writing, speaking, listening and presentations
- Basic analytical skills
- Negotiation skills
- Collaboration
- Consultative and insights-based selling skills
- Business and financial acumen
Education: Bachelor’s degree (B.A. in Business) preferred.
Experience: Four to six years of business experience, preferably in sales or business development.
Specific Skills: Intermediate Microsoft Office knowledge
Supervisory Responsibilities: NA
Working Conditions: Office Environment.
Travel Requirements: 5-10 overnights per year may be required
Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.
CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
CROSSMARK
Do you love making a difference in a professional financial services environment? Are you focused on delivering outstanding client service as part of a team focused on excellence? Are you an experienced financial services associate looking to use your securities licenses to help support a growing financial planning practice? If so – we want to talk to you!
Established and independent fee-based financial planning/wealth management firm seeks a LICENSED CLIENT SERVICE ASSOCIATE to join our nationally respected team. Candidates with a commitment to accuracy, service and personal integrity will join a great environment and become instrumental in our future growth. We offer a strong focus on the best interest of our clients, competitive pay, mentorship, a convenient location, great insurance, retirement benefits, and an excellent opportunity to develop as a professional.
Responsibilities:
- Process trades, checks, wires, journals, ACH transfers
- Research and answer client questions related to investment account activity, balances, and other miscellaneous requests
- Assist in the client onboarding process and ongoing data maintenance by collecting and organizing client information and documents
- Serve as the first point of contact with clients on day-to-day and operational matters
- Coordinate information requests for investments and other business activities
- Maintain client files and records and consistently update CRM system with any activity (RJ CRM and Salesforce)
- Create new accounts, coordinate communications, and track receipt of paperwork (financial management agreements, letters of authorization, account paperwork, tax documents, and returns, etc.)
- Schedule client appointments and help with meeting preparation and documentation
- Assist in the completion of reports as needed
Qualifications
- Bachelor’s Degree or equivalent experience
- Series 7 and 63 licenses
- Customer-service oriented
- Proficient in Microsoft Office
- 2 years minimum experience in financial services
Essential Traits:
- Strong focus on accuracy and attention to detail
- Strong organizational skills
- Maintain extreme confidentiality in dealing with client matters
- Show initiative and desire to provide a high level of client service
- Proactively anticipate issues and resolve problems
- Team player that enjoys helping people
Carter Financial Management
This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.
What you will be doing:
- Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
- Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
- Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
- Provides appropriate personnel with progress reports covering each account plan on a regular basis.
- Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
- Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
- Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
- Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
- Establishes and maintains multi level contacts at all major existing and prospective accounts.
- Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
- Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
- Develops and maintains territory sales funnel for prospective new business.
- Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
- Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
- Assists division marketing with trade shows, conventions, and trade association meetings as requested.
- Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
- Champions new products and services as requested for the region and/or the division,
- Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
- Promotes company goodwill and maintains proper relationships with customers and prospective customers.
- Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
- Complies with all company policies.
This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.
We would love to hear from you if:
- You have a 4-year undergraduate degree or equivalent experience
- You have 3 years of sales experience minimum
- Proven record of sales prospecting and new business development
- Proven ability to manage multiple sales development projects through a complex development process
- Familiarity with the packaging industry, specifically Film Cores
This is a progression position and level will be based on candidate experience and business needs.
Compensation:
Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary
Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary
Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary
Sonoco
This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.
What you will be doing:
- Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
- Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
- Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
- Provides appropriate personnel with progress reports covering each account plan on a regular basis.
- Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
- Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
- Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
- Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
- Establishes and maintains multi level contacts at all major existing and prospective accounts.
- Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
- Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
- Develops and maintains territory sales funnel for prospective new business.
- Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
- Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
- Assists division marketing with trade shows, conventions, and trade association meetings as requested.
- Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
- Champions new products and services as requested for the region and/or the division,
- Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
- Promotes company goodwill and maintains proper relationships with customers and prospective customers.
- Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
- Complies with all company policies.
This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.
We would love to hear from you if:
- You have a 4-year undergraduate degree or equivalent experience
- You have 3 years of sales experience minimum
- Proven record of sales prospecting and new business development
- Proven ability to manage multiple sales development projects through a complex development process
- Familiarity with the packaging industry, specifically Film Cores
This is a progression position and level will be based on candidate experience and business needs.
Compensation:
Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary
Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary
Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary
Sonoco
This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.
What you will be doing:
- Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
- Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
- Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
- Provides appropriate personnel with progress reports covering each account plan on a regular basis.
- Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
- Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
- Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
- Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
- Establishes and maintains multi level contacts at all major existing and prospective accounts.
- Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
- Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
- Develops and maintains territory sales funnel for prospective new business.
- Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
- Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
- Assists division marketing with trade shows, conventions, and trade association meetings as requested.
- Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
- Champions new products and services as requested for the region and/or the division,
- Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
- Promotes company goodwill and maintains proper relationships with customers and prospective customers.
- Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
- Complies with all company policies.
This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.
We would love to hear from you if:
- You have a 4-year undergraduate degree or equivalent experience
- You have 3 years of sales experience minimum
- Proven record of sales prospecting and new business development
- Proven ability to manage multiple sales development projects through a complex development process
- Familiarity with the packaging industry, specifically Film Cores
This is a progression position and level will be based on candidate experience and business needs.
Compensation:
Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary
Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary
Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary
Sonoco
This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.
What you will be doing:
- Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
- Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
- Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
- Provides appropriate personnel with progress reports covering each account plan on a regular basis.
- Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
- Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
- Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
- Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
- Establishes and maintains multi level contacts at all major existing and prospective accounts.
- Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
- Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
- Develops and maintains territory sales funnel for prospective new business.
- Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
- Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
- Assists division marketing with trade shows, conventions, and trade association meetings as requested.
- Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
- Champions new products and services as requested for the region and/or the division,
- Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
- Promotes company goodwill and maintains proper relationships with customers and prospective customers.
- Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
- Complies with all company policies.
This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.
We would love to hear from you if:
- You have a 4-year undergraduate degree or equivalent experience
- You have 3 years of sales experience minimum
- Proven record of sales prospecting and new business development
- Proven ability to manage multiple sales development projects through a complex development process
- Familiarity with the packaging industry, specifically Film Cores
This is a progression position and level will be based on candidate experience and business needs.
Compensation:
Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary
Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary
Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary
Sonoco
This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets. The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.
What you will be doing:
- Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
- Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
- Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
- Provides appropriate personnel with progress reports covering each account plan on a regular basis.
- Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
- Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
- Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
- Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
- Establishes and maintains multi level contacts at all major existing and prospective accounts.
- Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
- Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
- Develops and maintains territory sales funnel for prospective new business.
- Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
- Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
- Assists division marketing with trade shows, conventions, and trade association meetings as requested.
- Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
- Champions new products and services as requested for the region and/or the division,
- Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
- Promotes company goodwill and maintains proper relationships with customers and prospective customers.
- Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
- Complies with all company policies.
This is a Remote-Regional Territory position for the Midwest. The ideal candidate will be located in Ohio, Indiana, Pennsylvania areas.
We would love to hear from you if:
- You have a 4-year undergraduate degree or equivalent experience
- You have 3 years of sales experience minimum
- Proven record of sales prospecting and new business development
- Proven ability to manage multiple sales development projects through a complex development process
- Familiarity with the packaging industry, specifically Film Cores
This is a progression position and level will be based on candidate experience and business needs.
Compensation:
Account Representative: The annual base salary range for this role is from $60,675 to $72,810, plus annual target bonus of 12.5% of base salary
Account Representative II: The annual base salary range for this role is from $82,800 to $99,360, plus annual target bonus of 12.5% of base salary
Senior Account Representative: The annual base salary range for this role is from $94,200 to $113,040, plus annual target bonus of 12.5% of base salary
Sonoco
Texas Restaurant Association Job Description
JOB TITLE: Director of Membership
REPORTS TO: Chief Operating Officer
DIRECT REPORTS: N/A
INDIRECT REPORTS: Member Engagement Managers/Directors
Non-Exempt, Full-Time
JOB SUMMARY:
The Director of Membership is a critical role to the marketing and sales of membership and the products & services that provide financial value to members of the Texas Restaurant Foundation (TRA). Through execution of a successful sales & marketing strategy and campaigns targeted to articulate the value of membership and the TRA’s benefits to operational efficiency, training products, and partner services, the Director of Membership can drive growth, retention, and satisfaction of membership. Their focus is on identifying and responding to the opportunities across the State to grow membership and ensure new members are engaged, including driving members’ adoption of available benefits, products, and services (BPS). Working with the Marketing Manager, Regional Executive Directors, Member Engagement Managers/Directors, and leveraging partnership opportunities with like-minded organizations, the Director of Membership produces new members, maintains / increases the Association’s high member retention rate and level of member engagement, and increases the non-dues revenue stream driven by BPS adoption amongst existing membership. Role is based in the Austin office.
DUTIES:
Member Acquisition, Benefits Products & Services Adoption (30%)
Core to the success of the TRA is a strong membership, counted not only in number of members, but strength of engagement and adoption of available benefits, products, and services. The Director of Membership is the leader responsible for the success of membership development and retention. Key activities include:
· Develop and execute all membership related acquisition strategies and promotions across internal staff and external membership development partnerships.
· Track, evaluate, and promote the adoption of TRA member benefits, products, and services, with the goal to improve immediate adoption by new members and increase overall adoption penetration amongst existing members.
· Collect, analyze, and review member input on products and services with the Chief Operating Officer and Director of Partnerships to refine offerings that best serve the needs of TRA membership.
· Collaborate with Executive Directors to manage and ensure member engagement staff are successful in their new member acquisition, BPS adoption, and member retention targets/goals.
· Identify mid to large size member opportunities and work with local team to execute high-touch member recruitment strategy, with special focus on top 100 franchisee operators and business in the $50M+ gross annual revenue and above categories of membership.
· Collaborate with Chief Operating Officer and NRA membership rep to plan and execute national membership growth events and direct outreach, increasing the total TX-domiciled national members.
Member Engagement & Retention (30%)
As the TRA has evolved, engagement and retention with membership has expanded beyond issuing and collecting dues invoices. Regular contact with members across the State is critical to maintaining an engaged and involved membership. The Director of Membership will be responsible for:
· Successfully executing the annual member life cycle engagement plan, reviewing metrics with key stakeholders, and facilitating an ongoing cycle of continuous improvement and process refinement. Success is measured by meeting or exceeding the annual member retention goal.
· Work with the Member Engagement Managers/Directors to ensure consistent engagement with existing members, management of existing member data within the organization’s CRM, and support the needs of members.
· Develop and coordinate with the Events Marketing Team and Regional Office Teams a best practice model to ensure that membership recruitment/development is incorporated into all events across the state, with a standardized follow-up model and method of tracking to promote high post-event conversion.
· Managing internal chapter development programs, including member referral incentive opportunities and other similar programs that both grow membership and ensure that all Chapters maintain minimum membership levels.
Membership, Benefits, Products, and Services Marketing (30%)
Leveraging the strength of the TRA’s advocacy and thought leadership position within Texas’ foodservice industry, the Director of Membership develops a comprehensive membership and product marketing plan in collaboration with the Events Marketing Department to reinforce the value of membership and articulate the importance of using the resources provided by the TRA to its membership in the areas of compliance and operational efficiency. Key activities include:
· Contribute to the overall development of a robust internal and external communications strategy to engage with industry operators and convert to new members (acquisition) and drive perceived value of membership through products and services, and invaluable information unable to be acquired elsewhere.
· Recommend, create, and execute ad hoc marketing campaigns to drive membership activities within the Member Engagement Team and amongst targeted groups (i.e. reinstatement of long-inactive members) to leverage all opportunities for membership growth.
· Develop and execute comprehensive product roll-out, in collaboration with the Director of Partnerships, and subsequent marketing strategy to ensure successful promotion and adoption of new BPS and to reintroduce existing BPS to drive member awareness and adoption.
· Develop and execute annual/periodic member surveys to support the creation of a cohesive communication plan and ensure relevant content for informative blogs, newsletters, and webinars.
· Support news alerts and other up-to-the-minute pushes to members, keeping them appraised of relevant information and to advertise the training products and services offered by the TRA and its partners.
· Establish a promotional calendar to guide the communication cadence and messaging around member value in collaboration with the Events Marketing Team, providing TRA partners exposure and opportunity to highlight the members-only discounts, rebates, and/or other services they offer to improve operational efficiency.
Administration (10%)
To support the activites of the role and membership in general, the Director of Membership will be responsible for:
· Generate, review, and distribute weekly membership status update reports and identify areas of opportunity with internal stakeholders.
· Measure key membership development benchmarks (acquisition and BPS adoption) and report on them to the Chief Operating Officer.
· Maintain membership demographic information for use in promotional materials, government relations/lobbying, and Foundation activities.
· Track, measure, and report on membership growth activities from external and internal campaigns, promotions, events, and strategic partnerships.
And all other duties as assigned.
QUALIFICATIONS:
· Bachelor’s degree in business administration, Communications, or any other related field and 3-5 years’ experience in association membership sales, engagement, and retention, or 5-7 years’ experience in association membership sales, engagement, and retention.
· Expert-level competency with Microsoft Office Suite (Office 365), Adobe Creative Suite, Canva, MailChimp or similar mass communications platform, and Salesforce/CRM experience preferred.
· Competency with digital and social media.
· Excellent verbal and written skills, Comfortable presenting to large crowds.
· Proven attention to detail, highly organized, and able to handle multiple tasks simultaneously.
· Ability to maintain a consistently positive outlook towards all members and staff.
· Previous sales and marketing industry experience in hospitality/restaurant and/or member-driven associations.
Role requires some local (Texas) and/or national travel, not exceeding 5-10% of hours worked.
Send Salary requirements and date available in cover letter with resume.
Role does not have any special or extraordinary physical requirements.
As the industry which the Association serves operates 24/7/365, role may at times require availability outside of standard “9 to 5” business hours, as needed, for activities like special events/meetings or to respond to emergency situations as needed and/or directed by the C-Suite.
Texas Restaurant Association
Job Summary:
As a Director, Biomedical Services, you will be responsible for ensuring repairs and calibration services are performed on patient care and support equipment within the facility.
Supervises, trains, and directs biomedical technicians and other support staff Administers and ensures the validity of the asset management software program Ensures timely work order administration Administers on-call, maintenance, and inspection schedules Reviews and approves purchase orders Reviews financial statements and budgets preparation with senior management Performs other duties as assigned.
Qualifications: Certification and/or Associate Degree in Electronics/Biomedical Technology required. Prior military training and experience preferred 3-5 years of experience in the biomedical field required A minimum of two years supervisory experience required Must have knowledge, ability, and willingness to perform duties of biomedical technician Strong time management and organizational skills and ability to work independently a must
This individual is responsible for ensuring repairs and calibration services are performed on patient care and support equipment within the facility.
Key Responsibilities:
- Supervises, trains, and directs biomedical technicians and other support staff
- Administers and ensures the validity of the asset management software program
- Ensures timely work order administration
- Administers on-call, maintenance, and inspection schedules
- Reviews and approves purchase orders
- Reviews financial statements and budgets preparation with senior management
- Performs other duties as assigned
Qualifications:
- Certification and/or Associate Degree in Electronics/Biomedical Technology required.
- Prior military training and experience preferred
- 3-5 years of experience in the biomedical field required
- A minimum of two years supervisory experience required
- Must have knowledge, ability, and willingness to perform duties of biomedical technician
- Strong time management and organizational skills and ability to work independently a must
Compass Group USA
Irving, TX (onsite at HQ), with the expectation of 30% travel.
Position Overview
Are you an empathetic leader, skilled in working with professionals and volunteers, and in knowing how to get to the root of an issue, including highly important and sensitive matters such as youth protection, providing counsel to enable effective problem solving and outcomes? Does the opportunity to support youth and adults with sometimes emotional challenges, and being flexible in understanding that in a youth volunteer organization, sometimes needs arise outside of normal working hours still speak to you and your desire to make a difference? Does working for an organization that helps youth develop leadership skills that will empower them to “be prepared” to serve as leaders in their communities and our nation excite you? If you thrive on challenge, are adept at listening to learn, perform well under pressure while juggling multiple important projects, and love to identify and implement program and process improvements, then we have the opportunity and role for you!
Since 1910, BSA has encouraged personal growth by teaching youth how to set goals and achieve them with determination. BSA promotes a culture where youth, volunteers, and employees feel a sense of belonging-and where we strive to make every person feel respected and valued. We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation’s diverse communities. Join us and help us mold the future leaders of America!
The Membership Standards Director manages the Membership Standards function for the organization, ensuring membership and youth protection protocols are followed. They provide advice and support to BSA, local councils and territories with regard to interpretation of membership standards, volunteer matters, and youth development and protection issues. They directly support our regional and national registration review committees.
Responsibilities
- Reviews, advises and provides support on membership and youth program matters to local councils, national council and senior leadership.
- Manages incident response on youth protection matters.
- Provides prescribed counsel, directions and follow up on incidents.
- Evaluates program activities that promote physical and mental well-being, including analysis of youth behavior/membership issues and recommendations for programmatic changes to benefit youth.
- Supports National Review Committee’s operations.
- Examines and analyzes ineligible volunteer file processes and procedures.
- Reviews membership and registration communications between BSA departments, local councils and BSA publications and provides counsel to ensure consistency with the program, governance and interests of the organization.
- Identifies the increasing special needs and challenges facing our youth membership and defines the resources necessary to address those needs, including partnering with other youth advocacy organizations.
- Manages, motivates trains, develops and leads team. Establishes job duties and position requirements, and hires staff. Coaches employees to ensure they consistently follow disciplines and act professionally.
Education
- Bachelor’s Degree from an accredited college or university required.
- 8 + years of relevant work experience Preferred.
Qualifications
- Critical Thinking.
- Ability to gather and condense a wide range of information from a diversity of sources into a logical format summarizing key information to allow issues to be identified.
- Evaluate the issue(s), strengths and weaknesses of prospective solutions, conclusions or approaches to said issues.
- Understanding of how to report, respond to and manage abuse reporting incidents.
- Leading with Empathy.
- Ability to work with emotionally difficult subject matters, while making tough decisions and showing compassion and empathy to those involved.
- Strong Verbal and Written Communications.
- Provide clear guidance both verbally and in writing.
- Interpersonal Skills, including building trust.
- Ability to work with diverse personalities and levels within an organization. .
- Collaboration and Teamwork – both internally and externally.
- Strong Attention to Detail.
- Review copious amounts of information and identify critical and/or relevant details as well as any inconsistencies.
- Keen observation skills – both in person and over the phone.
- Understanding and appreciation of the impact of “minor details.”
- Being cognizant that complex matters are rarely resolved in an expedited fashion and willingness to invest the time and effort to enable informed recommendations/decisions.
- The Ability to Multi-Task.
- Managing multiple projects effectively, while staying focused on priority matters, despite repeated interruptions on matters both urgent and non-urgent.
- Active Listening and Recall.
- The ability to truly listen to learn and to probe as needed to get to the root of a matter.
- Strong recall and system for documenting details to ensure accessibility long-term.
- Ability and willingness to travel as needed.
Licenses
- Paralegal, Risk Management or Psychologist certification Preferred.
Key Competencies and Abilities
- Cultivate Trusting Relationships
- Consult and Advise
- Detailed Documentation
- Conflict Resolution
- Manage Highly Sensitive and Emotional Situations and People
- Stress Tolerance
Physical Requirements
- Visual acuity to read information from computer screens, forms and other printed materials and information.
- Hearing acuity for verbal communications, conversations, face-to-face interactions, and/or responses via telephone or video calls/meetings.
- Speaking ability for general communication and ability to clearly enunciate in conversations with others.
Benefits
Boy Scouts of America is an equal-opportunity employer. Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a Match Savings plan. We also offer a generous PTO policy and BSA holiday observances.
Boy Scouts of America


