Company Description
Taylors International Services, Inc. is a premier provider of global life support services ranging from offshore catering and housekeeping to base operations support, remote lodging, facility management, and more. With an extensive range of services offered, we are a versatile company that can adapt to any environment. We serve both domestic and international clients including land-based and offshore energy companies, construction, mining, government entities, and the military. Our extensive international experience allows us to operate in a wide range of countries around the globe in different environments.
Role Description
This is a full-time hybrid role for a Sales Manager. The Sales Manager will be responsible for developing and implementing a sales strategy that achieves Taylors International Services’ goals. The Sales Manager will oversee a team of sales representatives and work with key clients to build long-term relationships, identify new business opportunities, and negotiate contracts. This role is based in Greater Houston but allows for flexibility to work from home.
The Sales Manager is responsible for maximizing sales revenue through the acquisition and development of new accounts, maintaining existing accounts, and providing world-class support. This position is also responsible for acting as a liaison with the Operations Department and other development teams. Responsible for building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
Qualifications
- Successful experience in sales management, including the ability to manage and motivate a remote team.
- Proven ability to develop and implement sales strategies that meet or exceed sales targets.
- Excellent interpersonal and communication skills, including the ability to negotiate contracts and build strong relationships with clients.
- Strong analytical and problem-solving skills, including the ability to use data to drive decisions.
- Ability to work effectively in a fast-paced, dynamic environment.
- Implementation of client contractual and operational requirements: Focus on the development of new business and customer service by identifying existing/potential client needs to expand the revenue base. Follow up with quarterly management reviews and client visits.
- Develop relationships with trade and professional organizations to prospect new opportunities.
- Lead or participate in negotiations with clients, demonstrating value-added services of Taylors to close deals.
- Know and understand current market conditions and competitors’ services, prices, and sales. Utilize information to formulate competitive advantages and added value for client review.
- Implement and prepare a quarterly marketing plan to include objectives and goals for new and current accounts.
- Development of Sales Department KPIs.
- Implement short-term and long-term strategies that will drive sustainable growth in sales revenue.
- Implementation and maintenance plan for an active calling schedule and quarterly updates on stated targets, industries, and regions for the maintenance of clients.
- Identify prospective clients by researching leads and networking with other industry contacts through various outlets including trade shows, mixers, and social events.
- Management and development of staff on sales generation, lead follow-up, referrals from customers, prospects, and website inquiries. Responsible for training staff and supporting departments of all company products and services.
- Directly train staff to implement sales procedures/efforts that effectively communicate and support the company’s mission and strategic vision. Develop, implement, and train subordinate staff in executing process strategies, managing process resources, optimizing current processes, and maintaining process documents.
- Maintain accurate and complete data of qualified leads and client activities in Salesforce or related sales tracking software.
- Identify and maintain direct communications with prospective client’s key personnel.
- Responsible for understanding clients’ and prospects’ activities, including competitors, as they pertain to Taylors products and services. Schedule meetings with prospects and entertain clients and prospects outside of standard office hours.
- Prepare for client meetings by researching the company to discover sales opportunities. Utilize questionnaires to gather information about a client’s business, catering, housekeeping needs, and other services to align Taylors services for current and upcoming client projects. Obtain feedback from prospects to negotiate and overcome objections that will create a position for potential business opportunities.
- Respond and comply with clients’ inquiries, Request for Proposals (RFP) pricing, and/or statements of work (SOW). Collaborate and work with internal staff to ensure the proposals detail customer requests and meet competitive pricing expectations.
- Maintains ownership over the proposal process by monitoring tasks and milestones to meet deadlines.
- Analyze internal operations and identify areas for process enhancement.
- Implement business strategies and goals that align with the short and long-term objectives developed in tandem with the CEO.
- Take appropriate actions when necessary.
Required Skills
- Position requires demonstrated results in sales within the food service industry, culinary, restaurant and/or hospitality industry in a leadership capacity.
- Strong interpersonal, public speaking, verbal and written communication skills.
- Intuitive and agile leader with the ability to lead up.
- Ten or more years of experience in sales leadership roles.
- Solid grasp of data analysis and performance metrics.
- Development of Cost/Price models. Strategic/Entrepreneurial thinker with the ability to identify and capitalize on market trends.
- Bid proposal development by closely partnering and aligning with sales and development teams.
- Ability to adapt to a fast-paced environment and handle multiple priorities.
- Strong analytical and problem-solving skills
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
Preferred Education
- BS/BA degree from an accredited college/university.
- A proven track record of at least 10 years in leadership roles within the oil and gas sector, food service/hospitality industry, and/or government sector.
- Preferred: ten years of executive sales experience.
Taylors International Services, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.“
Affirmative Action/Equal Opportunity Employer – A criminal background check is required for the successful candidate.
Taylors International Services, Inc.
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