Chicago Casting Calls & Acting Auditions

Our client, a global gifting company, is looking for a fulltime Director of Customer Care to join their team. . The position will directly manage the customer service team providing excellent service while meeting performance targets. The director will understand our evolving customer service needs and prepare our service center for future growth within our family of brands.

Responsibilities:

• Mentor and develop leadership staff.
• Support the training of individual staff to improve service performance.
• Develop, suggest, and create process optimization.
• Manage staff to meet service targets.
• Evaluate and monitor the customer’s experience from site entry through checkout, delivery of order and post order events.
• Create skill-based task allocation to divide tasks by capability and develop skill set leaders.
• Improve the overall customer service experience.
• Improve service efficiency by increasing first contact resolution.
• Implement technology and automation.
• Monitor continuity of service-related messaging throughout all points of contact.
• Create a customer win back strategy.
• Develop a customer satisfaction measurement system.
• Keep up to date on today’s customer expectations and needs.

Qualifications:

• Bachelor’s Degree
• 5-7 years managing an e-commerce online retail customer service contact center
• 10 or more years of experience in customer service
• Experience managing a 24/7 service contact center with variable team members from 50-150
• Excellent verbal and written communication skills
• Strong ability to use data analytics to direct decisions
• Strong knowledge of P&L principles managing a customer center to a budget
• Willing to be hands-on, get into the details to drive issues to resolution
• A “can do” attitude with proven results driven mindset
• An encouraging posture promoting a continuous positive experience
• Experience managing remote direct reports and a 3rd party workforce
• Strong skills in Microsoft Outlook, Word, Excel, and PowerPoint

Please submit your resume for consideration.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Chance Initiative for Hiring.

Fourth Floor

TEAM SUMMARY:

Make your mark on Walmart and come build the next retail disruptor in global online eCommerce. Walmart is redefining the future of shopping through innovation and technology and influencing how over 150M US Households shop each year. Walmart Marketplace is a platform that allows trusted 3rd Party Sellers and Brands to leverage the scale of Walmart to sell top-quality products through best-in-class service to Walmart Customers.

Marketplace (https://marketplace.walmart.com/) is one of the fastest growing segments within the US eCommerce business and is a strategic investment priority for Walmart. The Marketplace Analytics team is scaling rapidly to help grow the business through data driven insights. The team provides consultation end-to-end across all eCommerce functions including Marketing, Site/App, Assortment, Seller Performance, Operations, Inventory/Logistics, Product, and Engineering. This is a unique opportunity to be part of a high-growth Fortune 1 Analytics team that has a holistic view over every aspect of eCommerce.

ROLE:

As the Senior Manager, Marketplace Analytics – Product Analytics, you will lead world-class analytics to evaluate the effectiveness and efficiency of the Marketplace platform. Your focus will be to support the Product team as they prioritize and build capabilities and tools to allow Sellers to both sell and ship products to Customers.

You will be responsible for building out a holistic view of performance as well as a detailed analytics roadmap across the entire Product Lifecycle by leveraging state of the art analytics tools (i.e. SQL/Hive/Hadoop/Cloud, Mixpanel, Quantum Metrics, Tableau/ThoughtSpot/Looker, etc.). Key projects include supporting Product Discovery, providing business impact Sizing, assessing the performance of Product Features, and understanding Seller Behavior through Clickstream Analytics. This role is highly visible since you must work cross functionally with Product, Engineering, Business, and Operations. Given the size and scale of Walmart and the advanced capabilities being built by Product for Marketplace this position will have a significant impact.

RESPONSIBILITIES

• Serve as thought leader and trusted advisor to Product leadership and the larger product management team by collaborating with them through the entire product lifecycle from discovery, A/B testing, to post launch insights and learnings.
• Demonstrate proactive, solution-oriented leadership — you are always looking ahead to what’s coming next, you solve problems within and outside of your core area, and you are comfortable actively influencing leaders to ensure your team drives key decisions and priorities.
• Proactively identify product opportunities within and beyond product ownerships areas through a hypothesis driven culture and data driven deep dives
• Responsible for organizing and assembling the resources, technology, and processes to support the Product Analytics needs of the Marketplace Product teams
• Have an intimate understanding of various data sources and how to organize and utilize them to deliver critical insights to the broader organization.
• Partner with Product Managers and Engineering teams to accurately track and analyze existing and new product initiatives.
• Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, impact sizing to influence decision-making.
• Create effective reporting and dashboards by applying expertise in data visualization tools such as Mixpanel, Quantum Metric, Looker/Tableau, and Splunk to monitor product performance.
• Define and monitor KPIs to measure product performance and monitoring product health.
• Define the product engagement data capture strategy and collaborate with Engineering to ensure the accuracy of the data.
• Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
• Design A/B tests to test and quantify the impact of new product features and drive A/B testing as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.)

MINIMUM QUALIFICATIONS:

• BA/BS in Business, Engineering, Mathematics, Statistics or related field (or equivalent experience)
• 8-10+ years of experience in data analysis or an analytical capacity
• 4+ years of experience in Product Analytics, Data Science, Digital Analytics, or eCommerce Analytics
• 3+ years of experience leading cross functional teams and influencing Product, Engineering, Business, and Operations.
• Proficient SQL programming skills with an understanding of database capabilities and experience of integrating, structuring, and analyzing large amounts of data from diverse sources.
• Experience leveraging big data technologies (Hive/Hadoop) and modern data visualization tools (Tableau, ThoughtSpot, Looker) to blend data from multiple sources to help answer multi-dimensional business questions
• Experience with statistical concepts and knowledge of Test/Control methodologies
• Expert level understanding of Microsoft Office suite especially Excel and PowerPoint
• Strong analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes
• Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
• You can communicate technical material to a range of audiences and to ‘tell a story’ that provides insight into the business
• You embrace tackling complex problems with a high degree of ambiguity.
• Travel 10-20% of the time mainly to San Bruno/Sunnyvale, CA or Hoboken, NJ or Bentonville, AR

PREFERRED QUALIFICATIONS:

• MBA or Master’s Degree in Mathematics, Engineering, Statistics or a related technical field
• Background in Digital Product Analytics, Retail, and/or eCommerce and ideally experience with ‘two-sided’ businesses (Buyer & Seller) like a Marketplace (eBay), Rideshare (Uber), other ‘sharing’ business models (AirBnB, Task Rabbit, etc.)
• Experience with A/B and Multivariate test design and implementation and Regression modelling
• Retail and/or eCommerce industry experience in a heavily data-driven environment preferred
• Working knowledge of Digital Product Analytics methodologies. Preference will be given to candidates with experience in both B2B and B2C digital products
• Experience using an enterprise-level product analytics platforms (e.g. Mixpanel, Quantum Metric, Splunk, etc.)
• You have a passion for working in a fast-paced agile environment.

Walmart Marketplace

Make your mark on Walmart and come build the next retail disruptor in global online eCommerce. Walmart is redefining the future of shopping through innovation and technology and influencing how over 150M US Households shop each year. Walmart Marketplace is a platform that allows trusted 3rd Party Sellers and Brands to leverage the scale of Walmart to sell top-quality products through best-in-class service to Walmart Customers.

Marketplace (https://marketplace.walmart.com/) is one of the fastest growing segments within the US eCommerce business and is a strategic investment priority for Walmart. The Marketplace Analytics team is scaling rapidly to help grow the business through data driven insights. The team provides consultation end-to-end across all eCommerce functions including Marketing, Site/App, Assortment, Seller Performance, Operations, Inventory/Logistics, Product, and Engineering. This is a unique opportunity to be part of a high-growth Fortune 1 Analytics team that has a holistic view over every aspect of eCommerce.

ROLE:

As the Manager, Marketplace Analytics – Product Analytics, you will lead world-class analytics to evaluate the effectiveness and efficiency of the Marketplace platform. Your focus will be to support the Product team as they prioritize and build capabilities and tools to allow Sellers to both sell and ship products to Customers.

You will be responsible for building out a holistic view of performance as well as a detailed analytics roadmap across the entire Product Lifecycle by leveraging state of the art analytics tools (i.e. SQL/Hive/Hadoop/Cloud, Mixpanel, Quantum Metrics, Tableau/ThoughtSpot/Looker, etc.). Key projects include supporting Product Discovery, providing business impact Sizing, assessing the performance of Product Features, and understanding Seller Behavior through Clickstream Analytics. This role is highly visible since you must work cross functionally with Product, Engineering, Business, and Operations. Given the size and scale of Walmart and the advanced capabilities being built by Product for Marketplace this position will have a significant impact.

RESPONSIBILITIES

• Serve as thought leader and trusted advisor to Product leadership and the larger product management team by collaborating with them through the entire product lifecycle from discovery, A/B testing, to post launch insights and learnings.
• Demonstrate proactive, solution-oriented leadership — you are always looking ahead to what’s coming next, you solve problems within and outside of your core area, and you are comfortable actively influencing leaders to ensure your team drives key decisions and priorities.
• Proactively identify product opportunities within and beyond product ownerships areas through a hypothesis driven culture and data driven deep dives
• Responsible for organizing and assembling the resources, technology, and processes to support the Product Analytics needs of the Marketplace Product teams
• Have an intimate understanding of various data sources and how to organize and utilize them to deliver critical insights to the broader organization.
• Partner with Product Managers and Engineering teams to accurately track and analyze existing and new product initiatives.
• Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, impact sizing to influence decision-making.
• Create effective reporting and dashboards by applying expertise in data visualization tools such as Mixpanel, Quantum Metric, Looker/Tableau, and Splunk to monitor product performance.
• Define and monitor KPIs to measure product performance and monitoring product health.
• Define the product engagement data capture strategy and collaborate with Engineering to ensure the accuracy of the data.
• Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
• Design A/B tests to test and quantify the impact of new product features and drive A/B testing as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.)

MINIMUM QUALIFICATIONS:

• BA/BS in Business, Engineering, Mathematics, Statistics or related field (or equivalent experience)
• 6-8+ years of experience in data analysis or an analytical capacity
• 3+ years of experience in Product Analytics, Data Science, Digital Analytics, or eCommerce Analytics
• 2+ years of experience leading cross functional teams and influencing Product, Engineering, Business, and Operations.
• Proficient SQL programming skills with an understanding of database capabilities and experience of integrating, structuring, and analyzing large amounts of data from diverse sources.
• Experience leveraging big data technologies (Hive/Hadoop) and modern data visualization tools (Tableau, ThoughtSpot, Looker) to blend data from multiple sources to help answer multi-dimensional business questions
• Experience with statistical concepts and knowledge of Test/Control methodologies
• Expert level understanding of Microsoft Office suite especially Excel and PowerPoint
• Strong analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes
• Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter.
• You can communicate technical material to a range of audiences and to ‘tell a story’ that provides insight into the business
• You embrace tackling complex problems with a high degree of ambiguity.
• Travel 10-20% of the time mainly to San Bruno/Sunnyvale, CA or Hoboken, NJ or Bentonville, AR

PREFERRED QUALIFICATIONS:

• MBA or Master’s Degree in Mathematics, Engineering, Statistics or a related technical field
• Background in Digital Product Analytics, Retail, and/or eCommerce and ideally experience with ‘two-sided’ businesses (Buyer & Seller) like a Marketplace (eBay), Rideshare (Uber), other ‘sharing’ business models (AirBnB, Task Rabbit, etc.)
• Experience with A/B and Multivariate test design and implementation and Regression modelling
• Retail and/or eCommerce industry experience in a heavily data-driven environment preferred
• Working knowledge of Digital Product Analytics methodologies. Preference will be given to candidates with experience in both B2B and B2C digital products
• Experience using an enterprise-level product analytics platforms (e.g. Mixpanel, Quantum Metric, Splunk, etc.)
• You have a passion for working in a fast-paced agile environment

Walmart Marketplace

Our client, a leading international wind and solar energy developer, is looking to add a Power Marketing Manager to its commercial / project team.

**This role has the option of being fully remote or hybrid in the Stuart, Florida office**

This hire will work closely with the VP of Power Marketing to manage utility scale power marketing efforts for the U.S. wind and solar markets.

This is a diverse role which is both technical and commercial and will be integral to building and maintaining relationships with key offtake customers through direct engagement, industry conferences and working groups.

Requirements:

• 3+ years of experience in power origination roles
• Experience in power origination efforts or business development sales.
• Experience working in CAISO, MISO, WECC, ERCOT, NYISO, and/or PJM is preferred
• Working knowledge of evolving regulatory policies that are driving new growth market prospects,
• Strong commercial skills and proven “closer” (identifies, executes transactions)
• Familiarity with energy industry commercial transactions: basis risk, power markets, hedging, losses, and congestion

Base salary in the range of $140,000-$180,000 dependent on seniority and experience.

The Green Recruitment Company

Our client is looking for a Product Manager to join the Product Adoption team. This will be a 6 month contract opportunity, and will be hybrid in Seattle. Onsite 1 day per week.

What you’ll do

The Product Marketing team is looking for a Product Adoption Manager to strategize and execute on one of our client’s key initiatives – increasing adoption and use across our client’s entire suite of solutions and features. In this role, you will build the adoption strategy for a set of core features and solutions, and develop a multi-channel adoption experience that enables customers to easily use and expand their use of our eSignature product. You will have a deep understanding of the product experience and partner closely with product, product experience (UX), marketing, data science, and customer success to deliver a measurable, impactful, cohesive and frictionless adoption experience. You will mobilize resources across the organization to build in-product, email, & other channel experiences to help users quickly adopt our expanded feature set. This role will require strategic thinking, creativity, data-driven curiosity and ability to work across all levels of the organization to champion and influence the adoption strategy.

Responsibilities

● Gain and document a deep understanding of the feature experience including identifying customer’s needs to adopt and points of friction through journey mapping, data analysis, product research and interviews.

● Partner with the product team to inform the product road map and experiences that allow customers to easily adopt the product solutions.

● Define and leverage product usage and behavior data to mobilize resources to build personalized, multi-channel engagements both in and out of product to help customers onboard and use our client’s solutions and features

● Drive supporting content creation for customers on product features guiding them how to use the feature set as part of their workstream to deliver their key business outcomes.

● Measure and report on program impact

● Present to cross-functional partners and leadership team on adoption program and trends

What you Bring

● 5-7 years experience in B2B marketing or experience, preferably at a technology or software company with direct experience building marketing strategies that yield successful results

● Strong understanding of effective marketing channels, both online and offline

● Excellence in building cross-functional relationships, with a proven ability to influence across all levels of the organization including executive leadership.

● Metric-driven mindset with strong analytical skills and a passion for data-driven decision-making

● Organized, detail-oriented and proactive “self-starter” with ability to multi-task and prioritize in a fast-paced and dynamic work environment

● Excellent verbal and communication skills

● Bachelor’s Degree

Robert Half

Desired Skills and Experience *

*Bachelor’s Degree in Business, Engineering, Supply Chain, related field or equivalent training and/or experience is required.

*5 years of directly relevant experience, preferably in category management, strategic sourcing, other procurement-related role, related analytical role, or through other materials and/or services purchasing experience

*Advanced knowledge of large complex: MSAs, IT Professional Services, IT Outsourcing Agreements, IT Managed Services Agreements, and Cyber Security Schedules.

*Experience negotiating contracts and running full RFP lifecycle from cradle to grave.

*Intermediate to Advanced knowledge of Software Licensing, Software as a Services, Cyber Security Schedules

*Ability to work onsite in San Diego two days a week

Day-to-Day *

A company in San Diego is looking for a Category Manager to join their procurement group within the IT portfolio! This individual will work with stakeholders to identify business unit needs, create RFPs, negotiate with vendors, do vendor selection and assist in drafting/redlining contracts. This is a hybrid position, and the individual will need to report onsite Tuesdays and Thursdays.

Insight Global

The Digital Producer takes a leadership role in the day-to-day development of our digital products, is entrepreneurial in nature and enjoys juggling a wide variety of tasks and competing demands. You have superior organizational and presentation skills, can manage creatives, developers, QA and clients, all the while advocating for the end-user audience experience.

Skills and Criteria:

• Possess a project management, attention-to-details mindset
• Ability to thrive in deadline driven environments
• Possess a highly collaborative and team-player nature
• Have a natural curiosity for emerging trends and technologies and a willingness to share with the team
• Demonstrated ability to communicate creative concepts and technical processes in simple language
• Excellent production fundamentals knowledge
• Superior project management skills – experience using process tools such as Basecamp, Jira, Trello, GitHub, etc.

Responsibilities:

• Build and lead projects of medium-high complexity
• Serve clients’ needs throughout lifecycle of project. Anticipate opportunities and pressure points, then think strategically about how to address them
• Work closely with vendors/developers to scope, execute and deliver digital work
• Collaborate daily with account directors
• Team up with design department to ensure best possible product is being devised and that client, end-user audience, and developers need are being met
• Work with lead engineer to onboard developers, deliver products, and trouble shoot issues as they arise along the way
• Create and manage project schedules, resourcing plans, wireframes and requirements documentation, QA ticketing and delivery
• Manage asset trafficking, scrubbing, uploading and verification
• Participate in regular digital group meetings and departmental planning sessions
• Contribute to process improvements and optimizations

Qualifications

Requirements:

• A bachelor’s degree at an accredited four-year college or university
• 8-10 years’ experience in an agency, in-house technology or digital team at a Fortune 500 company
• A portfolio of successful digital projects completed
• Experience working with HTML, CSS and JavaScript
• Knowledge of common CMS platforms, social media platforms, video production and app development
• Digital production knowledge, including the development and configuration of digital assets

Additional Information

Comp and benefits :

• Excellent starting salary between 137-142k annually
• Eligibility for Health, Dental, and Vision coverage on your first day of employment
• 401K with employer match
• Employer-funded life insurance
• Access to FSA and HSA plans
• PTO schedule starts at 12 days annually and increases by 1 day per year to a maximum of 17 days. Additional 3 Fridays off in the summer
• 10+ holiday closures annually

Our Commitment to Diversity

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia Partners’ DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia Partners, brings together our people worldwide to facilitate local and global progress, focused on the following areas:

• Gender equality (global Gender Equality Index score of 91/100 for FY19-20)
• LGBTQ+
• Race & Ethnicity
• Working Parents
• Disabilities

Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

To learn more about our mission, values, and business sectors, please visit our website.

Sia Partners

Acara solutions is looking for a Product Line Manager for our client located in Hauppauge, NY

Direct hire

ONSITE

• Product Line Manager (PLM) is responsible for a variety of activities associated with the assigned product lines.
• The PLM is primarily responsible for the assigned product line revenue growth and managing the portfolio of products therein.
• This role has responsibility for understanding the company’s markets, customers, applications and programs for current products, know and understand the competitors related to the product line, and where/how to differentiate using the company’s core technologies and engineering capabilities.
• Using market knowledge and voice of the customer, the PLM will recommend new product development strategies to management for consideration in order to profitably grow the business.
• The PLM will report into the VP/GM Strategy & Development.
• Focus on maximizing revenue, profit and margin for assigned product lines.
• Participates and contributes to the overall business unit strategic plan.
• Responsible for recommending and executing long-range strategies consistent with the market, business, and corporate goals and objectives.
• These include, but are not limited to market, product, technology, customer penetration, and revenue growth.
• Understand, articulate, and capture customer market needs and problems and then translate them into recommended solutions addressing market requirements for new product development
• Rationalize current product portfolio.
• Responsible for each stock keeping unit (SKU) within the product line, ensuring each SKU is financially justified.
• Lead the product review process to rationalize unprofitable products.
• Seek to understand customers’ business models, technology, product, and program roadmaps and how it applies to the company’s products
• Assist in the business case analysis, return on investment (ROI) for research & development investments in accordance with roadmap priorities.
• Works with Site Leadership, Operations, and Sales to define product pricing strategies, ensuring future costs, and pricing meet market and internal margin demands.
• Monitors to ensure all products and projects meet the specific objectives, taking correction actions as needed
• PLS is responsible for building and maintaining close customer relationships
• Act as a key customer interface, advocate for the customer in program management and development
• Partner with sales and marketing communications in the execution of new product launches
• Contribute to the development of training tools for the Sales Team

Required Skills / Qualifications:

• Bachelor’s Degree.
• Minimum of 4 years’ experience in product management, design engineering, sales engineering, or technical marketing in a manufacturing environment with increasing responsibility.

Preferred Skills / Qualifications:

• Communication skills (verbal and written); adapt to different audiences seamlessly.
• Able to work in a fast-paced environment with multiple tasks being needed at the same time
• Exhibit a sense of urgency and independent initiative toward accomplishing objectives
• Ability to work with and provide insight to management team
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.)
• Ability to travel on occasion to key customers, industry exhibitions, etc.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.

Acara Solutions, An Aleron Company

The ideal candidate will have 3-5 years of hands-on experience as a Consumer Service Manager, managing multi-site, multi-country/region consumer service agents, preferably in consumer packaged goods industry.

Responsibilities

• Hire, train and supervisor consumer service agents to provide top grade service to consumers.
• Set performance standards – warranty, technical assistance, problem solving, fraud detection, etc.
• Monitor, evaluate CS agents, provide guidance/trainings for improvement.
• Take lead role in guiding/training/monitoring multiple CS centers, US, Philippines, China.
• Establish KPIs, dashboard reports and mediate consumer related issues at all levels.
• Communicate effectively with other members of team

Qualifications

• Bachelor’s degree from an accredited school
• Strong work ethic and communication skills
• Proficient in Microsoft Office suite and customer relationship management software

Intex Recreation Corp.

Job Type: Full-time, In-Person

Job Location: Oahu, Hawaii

Est. 2004, Food Gurus is Hawaii’s largest F&B marketing specialist providing customized creative, communication, digital and marketing services for brand leaders. Come, learn from and be a part of our dynamic & talented team.

Description:

• Develop strong relationships with day-to-day brand partners and cross-functional team members
• Manage assigned account marketing activities calendar
• Prepare meeting agendas
• Schedule and run client meetings as required
• Report on client Work In Progress (WIPs) at internal meetings with the production team
• Assist in developing marketing strategies for clients.
• Facilitate the development of breakthrough, effective integrated campaigns through strategic development, creative development, production, measurement, and optimization
• Collaborate with Client Services / Project Management to ensure projects are delivered on time and on budget
• Own and maintain key Account documentation, including status reports, trafficking sheets, legal feedback, etc.
• Serve as the Account team’s knowledge expert on the brand heritage, campaign history, competitive landscape, and industry news
• Champion and contribute to a culture of diversity, inclusion, personal growth, winning, and fun
• Assist with new client presentations and on-boarding as required
• Generate post meeting minutes and or recaps for clients and team as required
• Perform all other duties assigned

Requirements:

• Bachelor’s Degree and a minimum of 3-5 years of marketing experience in restaurant or retail marketing
• Strong interpersonal and communication skills
• Experience collaborating with cross-functional teams in the development of successful campaigns
• The ability to develop trusted relationships with clients built on a shared understanding of their goals, objectives, and business needs
• The optimism to think bigger, the curiosity to dig deeper, and the passion for doing better
• Determination, courage, and ingenuity in the face of obstacles, deadlines, ambiguity, and healthy conflict
• An infatuation with great food experience, customer service, a love of brands, and a lifelong affair with all things creative

digiVortex