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About Cramer-Krasselt

Cramer-Krasselt is one of the largest independent agencies with over $500 million in billing and 74% of our revenue from digital and social. More than integrated, we are totally interconnected to optimize and synergize every marketing communication effort for maximum impact.

With a mission to Make Friends, Not Ads®, C-K has built a reputation for changing perceptions and behaviors that significantly move the purchase needle. It’s how we helped Porsche achieve 11 years of consecutive record-breaking sales, how Corona continues to be one of the top imports, how Pacifico grew 19% to become the ninth largest selling beer in just two years and how Tropicana broke all PepsiCo brand testing records, just to name a few.

We have done it by a very different organizational structure, interconnecting an ever-expanding range of disciplines from strategic branding to digital, social, analytics, media/programmatic, e-commerce, SEM, PR, UX, influencer and more.

Major brands include Alzheimer’s Association, Cedar Fair (Knott’s Berry Farm, Cedar Point and 13 additional properties), Cintas, Corona, Pacifico, Porsche, Spirit Airlines, Cat’s Pride, Naked and Tropicana.

www.c-k.com

PR/Social Coordinator

The PR/Social team is looking to add an entry-level employee to their team. We’re looking for someone who is curious, hardworking and thinks expansively when it comes to strategy and problem-solving. The role will provide opportunity for creative thinking within an integrated environment, with involvement at every step for client work. The right team member will understand how to utilize their skills in a cross-discipline, analytical and innovative agency and strive for work that feeds the client’s strategy and overall business goal.

About the role:

  • Demonstrates understanding of and implements social media tools, including but not limited to social listening and influencer database
  • Understands influencer marketing; assists in developing and executing multiple programs simultaneously
  • Ability to develop and execute flawless community management, following response grids, decision trees and content calendars
  • Develops content, channel and social listening conversation audits in a timely fashion
  • Ability to deliver campaign reporting and draw insights from data
  • Understands the strategic role of social media and public relations within a larger campaign context
  • Provide team support by attending meetings on time, meeting deadlines, and proactively troubleshoots problems
  • Builds media lists for traditional outlets; identify and work with reporters; demonstrate network of traditional and online media contacts.
  • Write, edit and proofread materials ensuring quality and consistency with appropriate writing styles.
  • Provide team support by attending meetings on time, meeting deadlines, proactively troubleshoots problems and drafts error-free recaps.

About you:

  • 1 – 3 years of experience in social media; previous internship experience is a plus
  • Superior written and verbal communication skills
  • Detail orientated, ability to coordinate logistics and track communications
  • Experience working within hospitality or tourism industries preferred
  • You’re proactive and interested in learning all things social media

We have returned to the office 3 days a week and are excited about the opportunity for in-person collaboration, and the value these relationships bring to managing, mentoring, teamwork, and culture. We are also committed to providing an environment that allows for work/life balance and C-Kers work from home on Mondays and Fridays.

Cramer-Krasselt

$$$

Communications Manager

About the Team

The Procurement Enablement team supports the Global Procurement Office (GPO), including Procurement Operations, Strategic Sourcing, Procurement Center of Excellence, and Procurement Enablement teams. We are committed to working hard, having fun, and making an impact!

About the role:

We are seeking a program manager to lead communications and customer experience. We’re looking for a storyteller who’s passionate about customer success and helping teams succeed. You are a resourceful go-getter that inspires the people around you through creative storytelling and a catalyst for driving change. You are obsessed with the end-user experience and have a desire to make improvements to everything. In this position, you are the foundation that provides structure to the organization to help employees feel connected, inspired, and have what they need to do their best work. You are the biggest advocate for our employees, thinking for them and being their voice in meetings. You will reimagine the way we think about end-user experience, and determine the best approach in creating and curating content for employees.

Responsibilities:

  • Develop a strategic communications program to drive the VIBE of the organization.
  • Cultivate and grow the brand voice of GPO – review and make improvements to the user experience for procurement.
  • Support the launch of projects by driving adoption through change management and establishing success measures to track program effectiveness.
  • Orchestrate and plan internal organizational meetings, such as All Hands, kickoffs, etc.
  • Work hands-on with leaders and other key stakeholders to develop, plan, write, edit, and distribute communication materials, including organizational updates and newsletters.
  • Develop internal and external facing executive presentations.
  • Manage and make improvements to the intranet sites, ensure content is relevant and up to date.
  • Manage initiatives/projects from start to finish, including planning, execution, and adoption.
  • Monitor and manage GPO communications channels (e.g. Slack and email) including internal and customer-facing forums.

Requirements:

  • Bachelor’s degree and/or relevant experience
  • Minimum 5 years communications experience with proven success developing and executing strategic communications across multiple channels
  • Experience working in fast-paced, dynamic organization (tech preferred)
  • Ability to synthesize complex information into clear, concise messaging; ability to write in a simple, direct, warm and friendly tone.
  • Experience with change management and communicating key initiatives across multiple internal target audiences.
  • Experience using an employee communications tool a plus (e.g. Staffbase).
  • Strong Google Workspace skills including Google Sites, and other commonly used corporate desktop and cloud applications
  • Strong collaborator and ability to offer suggestions and improvements to process and work effectively with all personalities

Compensation:

  • $51.72/hr. – $68.97/hr. (W2)

Cypress HCM

$$$

The Photo Studio Director is responsible for the development, presentation and creation of visual assets that will be used across all digital properties for JD Sports, Finish Line and Finish Line at Macy’s. This role drives the look and feel and overall strategy for our digital product photography and video. This role will lead the strategy, people, processes and tools to manage and optimize photography and video content including on set production, styling, inventory management, end to end workflows, resources, budgets and measurement of defined KPIs to meet business demands. This individual will effectively exhibit JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:

  • Leads, inspires and develops the Photo Studio team consisting of photographers, stylists, videographers, retouchers, image specialists and producers.
  • Lead a process driven, highly efficient team, focused on creating digital photography and video of products both on-model and off.
  • Ability to lead and inspire a dedicated production team with the goal of delivering quality imagery that enhances the customer experience, ensuring daily product goals are met.
  • Serve as the expert for the Studio production pipeline including planning and prioritization from assignment of creative briefs to delivery of final assets.
  • Manages resources in the creative and technical execution of product focused content overseeing studio schedules, personnel, facilities, technical needs, product flow, outsourcing agency and other various tasks.
  • Leads, collaborates and clearly communicates with Stylists and Photographers to ensure concepts are on brand.
  • Develops and maintains positive, collaborative and productive relationships with internal and external core functional partners to ensure seamless execution and collaboration at scale.
  • Collaborates with Art Directors to create photography for websites, social and marketing channels; aligns on creative objectives and art direction that results in best-in-class, brand-right imagery.
  • Communicates clear vision and champions change when needed.
  • Identifies and removes obstacles, adjusts workload and assignments, adapting to new priorities and changing business needs.
  • Develops and maintains digital photography style guide, ensuring flawless execution, consistency and adherence to brand standards.
  • Manages photo studio budget, owning internal processing for each shoot. Ability to summarize quarterly financial and forecast opportunities for cost efficiencies without compromising creative direction
  • Maintains expert level knowledge in photography trends and emerging techniques. Stays current on all technical aspects of equipment, software applications and innovation in the industry.
  • Stays current on fashion, style, design, popular culture and social trends in the competitive landscape.
  • Oversees external vendor management, inclusive of sourcing, casting and talent selection process.
  • Additional duties and projects as required.

Required Education and/or Experience

Bachelor’s degree in photography or equivalent from a four-year college or university and at least 8-10 years experience in an ecommerce photography studio. 3-4 years experience leading a team. Experience managing budgets. JD Finish Line experience preferred.

Required Computer and/or Technical Skills

Expert knowledge of Capture One, Adobe Photoshop and Adobe Lightroom. Expertise working with Canon/Nikon professional camera equipment and have expert knowledge of studio lighting techniques both strobe and continuous light. Experience with product video. Google Suite experience preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit for more than 6 hours per shift
  • Use hands to finger, handle and feel
  • Reach with hands and arms
  • Talk and/or hear
  • Stand for up to 2 hours at a time regularly
  • Walk or move from one location to another regularly
  • Periodically may need to climb, balance, stoop, kneel, or crouch
  • Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally
  • Punctuality and regular attendance consistent with the company’s policies are required for the position.
  • Average work week is (40-50) hours, which can vary depending on business need.
  • The work environment for this position is a moderately noisy office setting.

JD Finish Line

$$$

About Us:

Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $5.2 billion in revenue for 2022 Clayco specializes in the “art and science of building,” providing fast track, efficient solutions for industrial, commercial, institutional and residential related building projects.

The Role We Want You For

Clayco is currently looking for a full-time Public Relations Manager to assist with the day-to-day activities within the Marketing and Communications teams. We are looking for someone who shares our passion for creativity and problem solving while being able to develop a working knowledge of the industry. The Public Relations Manager will report directly to the Vice President of Marketing & Communications in the St. Louis office and will have minimal but occasional travel expected to the other offices in North America.

Specific Responsibilities:

  • Writing and creating public relations content
  • Staying up-to-date and building positive relationships with the media
  • Maintaining and posting to Clayco’s websites
  • Typical duties involve writing news releases, drafting project descriptions and pitching stories to the media
  • Manage multiple projects with varying timelines

Requirements:

  • 5-8 years of professional experience in journalism, public relations or corporate communications
  • BA/BS in communications, journalism or English
  • Superior writing and media relations skills
  • Strong interpersonal skills — the ability to get along with a variety of personalities
  • Excellent time-management skills, attention to detail, and ability to meet multiple deadlines
  • Excellent written and oral communication skills
  • Ability to work independently or as a member of a team
  • Ability to speak on the phone
  • Knowledge of the construction industry and real estate markets
  • Knowledge of digital publishing tools such as WordPress and other Content Management Systems for blogging

Some things you should know:

  • Our clients and projects are nationwide
  • No other builder can offer the collaborative design-build approach that Clayco does
  • We work on creative, complex, award-winning, high profile jobs
  • The pace is fast

Clayco

ABOUT THE TEAM 

VVK PR + Creative is a full-service integrated communications agency based in downtown Detroit. VVK (formally Velocity Cow) brings decades of strategic communications and creative video production experience to media, automotive, energy, insurance, IT, legal, nonprofit, retail and real estate industries. We provide clients and partners with communication solutions that advance their brand and connect with their audiences. We are a flexible hybrid workplace. 

 

ABOUT THIS ROLE 

VVK PR + Creative is looking for a Senior Video Producer + Writer to join the creative production department who will report directly to the VP of Creative Production. As a Senior Video Producer + Writer, you will be responsible for ideating, writing and producing video projects ranging from 30-second commercials to long-form storytelling.  You will work closely with our filming/edit team and other key team members across the business to ensure the final product illustrates our creative vision while addressing client needs.  You will be client-facing and be able to lead the conversation while understanding client concerns.  

This is a wonderful opportunity for anyone with five or more years of producing high quality video content and handling projects from concept to completion. The Senior Video Producer will work closely with the eight-person video production team and engage with the public relations department and leadership to ensure alignment across business objectives. If you have a desire and acumen to manage projects and team members, that would be great.

 

Creativity is key for this position. We produce broadcast commercials, digital marketing content, and even episodic stories and we need someone who will push the envelope of great storytelling, effective project management and creativity. 

 

RESPONSIBILITIES 

• Lead and execute branded and creative content 

• Pitch, plan, and shoot image/branding campaigns for clients 

• Be a project lead 

• Gather feedback by asking the right questions from the stakeholders/clients to ensure the video represents said objectives 

• Manage multiple projects with varying deadlines. 

• Possess confidence with clients, in the edit room, and on the set. 

• Have a professional demeanor with community partners and lead all shoots. 

• Excellent verbal and written communication skills.  

• Well organized, professional and high energy. 

• Excellent editing and proofing skills. 

• Commitment to representation in our projects. 

• If you edit, that would be great. 

• Develop scripts for video shoots and broadcast-style productions for online and social media. 

• At video shoots, give feedback to individuals on look and positioning. 

• Provide excellent logistic support for on staff and freelance crew so they can focus on creative content. 

 

WE’RE LOOKING FOR SOMEONE WHO IS OR HAS: 

· A consummate project manager with a track record of being highly dependable and organized. 

· Strong knowledge of how to produce for broadcast and social media/digital mediums 

· Excellent written and oral communication skills with all levels of company staff, clients, and vendors  

· Exemplary client relations skills 

· Strong attention to detail that allows thoroughness and accuracy to your work 

· An experienced multi-tasker of competing priorities who thrives in high-pressure, fast-paced environments   

· The strong desire to be a team player and ability to work well with a diverse group of professionals 

· At least five years of experience producing, writing and delivering projects on budget and on time.

WORKING AT VVK PR + CREATIVE 

We want the VVK team to be successful and have a healthy work/life balance and commit the following to our team: 

· A positive and supportive team with opportunities for advancement committed to helping all staff develop and grow 

· A competitive salary with opportunities for commission 

· 75% coverage of Medical and 50% of Dental, and Vision insurance monthly premiums 

· Generous paid time off including “closing” the office between Dec. 24 and Jan. 1 

· 10 paid holidays 

VVK PR + Creative

$$$

We are looking for a Communication’s Manager to join our team in Pleasanton, CA. We are seeking a program manager to lead communications and customer experience. In this position, you are the foundation that provides structure to the organization to help employees feel connected, inspired, and have what they need to do their best work. You will reimagine the way we think about end-user experience and determine the best approach in creating and curating content for employees.

Responsibilities:

  • Develop a strategic communications program to drive the vibe of the organization.
  • Cultivate and grow the brand voice of GPO – review and make improvements to the user experience for procurement.
  • Support the launch of projects by driving adoption through change management and establishing success measures to track program effectiveness.
  • Orchestrate and plan internal organizational meetings, such as All Hands, kickoffs, etc.
  • Monitor and manage GPO communications channels (e.g. Slack and email) including internal and customer-facing forums.
  • Work hands-on with leaders and other key stakeholders to develop, plan, write, edit, and distribute communication materials, including organizational updates and newsletters.

Requirements:

  • Bachelor’s degree and/or relevant experience
  • Minimum 5 years communications experience with proven success developing and executing strategic communications across multiple channels
  • Experience with change management and communicating key initiatives across multiple internal target audiences.
  • Experience using an employee communications tool a plus (e.g. Staffbase).
  • Strong Google Workspace skills including Google Sites, and other commonly used corporate desktop and cloud applications

GroupA

The Director of Communications works with the Head of School, Assistant Head of School and Division Directors to consistently articulate Covenant’s mission; to set and guide the strategy for all communications, website, and public relations messages and collateral; and to promote and manage Covenant’s brand across all divisions and throughout the community, at large.  

Covenant is seeking a seasoned Director of Communications who has at least five years of communications experience, ideally in an “in-house” leadership role within a complex (number and variety of constituents) nonprofit entity.  The ability to take knowledge and transform it into exciting and useful communication elements, and disseminate these to the right audiences through the best distribution channels is critical.

Responsibilities include the following:

  

  • Develop, implement, and evaluate an annual communications strategic plan across all divisions in collaboration with Covenant’s leadership.
  • Create content for all social media platforms (Twitter, Facebook, Instagram, etc.) that engages the school’s various stakeholders and leads to measurable, positive outcomes.  Decide who, where, and when to disseminate all content.
  • Position the timing and placement of communications vehicles to create momentum and awareness as well as to test the effectiveness of communications activities.
  • Manage the development, distribution, and maintenance of all print and electronic collateral across all divisions including, but not limited to, newsletters, brochures, and Covenant’s website.
  • Coordinate webpage maintenance to ensure that new and consistent information (article links, stories, and events) is posted regularly.
  • Oversee and manage Covenant’s student information system and coordinate periodic training for other users.
  • Manage the Crisis Communications Team, review/revise the Crisis Communications Manual, as needed, and train staff accordingly.
  • Develop and manage an annual departmental budget.
  • Coordinate and organize meetings, as needed, that engage Covenant’s various stakeholders.
  • Develop and disseminate messages on behalf of the Head of School and the Board of Trustees, as needed.  
  • Manage all media contacts.

Ideal applicants will possess the following professional characteristics:

  • Highly collaborative style; experience developing and implementing communications strategies
  • Excellent writing/editing and verbal communication skills
  • A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently
  • Relationship builder with the flexibility and finesse to “manage by influence”
  • High energy, maturity, and leadership with the ability to serve as a unifying force
  • Discerning ability to position communications discussions at both the strategic and tactical levels
  • Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other stakeholders
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives

Candidates must also align with the following:

  • A full and unreserved support of the School’s Statement of Faith and Statement of Beliefs.
  • Willingness and ability to support the vision, mission, critical issues, and core values of the school.   
  • Ability and commitment to work occasional weekend and evening hours as needed. 

The Covenant School of Dallas

$$$

Account Manager, Public Relations

af&co., based in the heart of San Francisco, is a full-service integrated communications agency with a passion for the hospitality industry. Our clients include restaurants, hotels, food and beverage brands and special events throughout the West Coast. We specialize in media relations, influencer relations, marketing, social media and launch strategy, as well as concept development and operational consulting. Our goals are to provide personalized and expert guidance, build brand awareness, and generate results for our clients. Our approach for each client is fresh, direct, creative and stylish. We inspire people to love our clients as much as we do! For more information, please see our website at www.afandco.com.

The Account Manager, Public Relations position requires a minimum of four to five years’ experience, with strong public relations expertise, complemented by sharp communication and leadership skills. Account Managers are responsible for achieving and maintaining client satisfaction. A passion for the hospitality industry, food, restaurants and travel, as well as a desire to learn more about marketing and brand strategy, are key to success in this role.

Please note: To better support our clients needs this is a hybrid position that requires residency in the San Francisco Bay Area or LA.

af&co. Fundamentals

We are looking for someone who:

  • Possesses a strong portfolio of secured local and national media coverage, particularly focusing on the hospitality industry
  • Has strong relationships with West Coast and national media, ideally with a long list of San Francisco Bay Area writers, specifically those that cover hospitality, food and beverage
  • Is detail-oriented, creative, empathetic, resourceful, tenacious, strategic, an assertive goal-setter and excellent communicator
  • Possesses a keen interest in and passion for food, restaurants, cocktails, travel, and the hospitality arts and culture in general
  • Has excellent writing skills, which can be applied creatively and effectively to anything, including an Instagram post, a case study or client newsletter
  • Is a natural networker and team player with strong social skills who can juggle multiple projects with finesse
  • Is a born story-teller with strong persuasion skills
  • Serves as a knowledgeable mentor to junior colleagues
  • Fosters a fun, friendly, open, drama-free and efficient work environment
  • Brings strategic rigor and a high quality of work to every account or project
  • Displays friendliness, courtesy and attentiveness to client needs
  • Is highly productive and efficient in time management
  • Is adaptable and responds quickly to internal and external communication
  • Expertly uses Microsoft Office and Google Calendar, Docs, Sheets and Slides

Responsibilities

A successful Account Manager, Public Relations candidate will be able to do the following for up to seven clients:

  • Manage proactive and reactive communication with each client in a timely manner, ensuring their needs and deadlines are met and tasks are assigned to internal team members
  • Lead the charge on drafting integrated quarterly communications plans and creation of creative media relations initiatives that drive relevance and revenue
  • Run Key Messaging sessions with new clients and create Key Messaging document
  • Ideate, write, edit, and execute pitches and press releases that achieve goals for clients and agency
  • Build and oversee the creation of targeted media lists for client pitches
  • Develop and maintain strong relationships with both traditional and nontraditional media 
  • Secure earned media features, mentions and round-ups for clients on a regular basis
  • Manage editorial calendar and HARO opportunities for clients, including tracking deadlines, sharing opportunities with other account managers
  • Measure ROI and utilize data to make informed strategic or tactical recommendations
  • Manage client photo/video shoots as needed
  • Oversee creation of timely activity reports each quarter
  • Collaborate with account teams on the planning and execution of events for af&co. clients, with oversight by the Leadership Team

Benefits

  • Working with a fantastic, tight team of PR and marketing pros who are passionate about our industry and clients
  • Medical, dental and vision insurance
  • Business development bonus
  • Paid vacation with additional comp time
  • Work from home four days a week
  • Five “work from anywhere” days per quarter (working in Pacific Time)
  • Partial reimbursement for cell phone service
  • Quarterly dining stipend to conduct industry research
  • 401K retirement plan with profit sharing 
  • Pre-tax transit benefit
  • The thrill of working with and experiencing our amazing clients, which often includes enjoying delicious food and beverages!

 

The budgeted salary range for this position is $65,000 – $75,000 and is based on experience, accomplishments and skills. Please contact Rose Guiliano at [email protected] with your resume and a cover letter telling us about:

  • Why you think you are a fit for this position
  • Salary expectations
  • Your restaurant/hotel passion and expertise
  • Favorite restaurant/chef and why?

Please also include two to three examples of your recent related work as well as links to social media profiles, blogs or other digital content. Finalists will be asked to arrange calls with references.

af&co. is proud to be an Equal Opportunity Employer.

af&co.

As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development) to win, manage and grow strategic engagements with OEMs and major Tier 1 suppliers to assist them striving in an internationally, economically and ecologically challenging environment.

Your primary mission is to bring maximum value through actionable findings & conclusions to the customer, which we call “Insights”.

You will coordinate a team of experts cross functionally in a global matrix environment to provide and explain your assigned customers with commercial as well as technical findings and insights from our collaborative benchmarking programs, leveraging the extensive expertise and global expert pool of A2MAC1.

You are able to coordinate and lead complex benchmarking programs in terms of timeline, scope & profitability with external as well as internal stakeholders from various functional areas, such as engineering, procurement, value engineering and finance.

You are driven and motivated to identify and realize opportunities for follow-up business and to further grow the collaboration with our customers.

Sales / Business Development

o Develop existing clients & drive growth

o Win, manage and grow strategic engagements

o Drive strategic growth by identifying key stakeholders & developing the customer with our extensive Insights offering

o Proactive identification of upselling and cross-selling potentials with assigned customers

You are responsible and lead on all Technical and Financial aspects of strategic benchmarking engagements assigned to you, from initial scoping discussions, prepare and present responses to RFIs/RFQs, through staffing if awarded to the successful program delivery and formal closing retrospectives.

Your day-to-day work as a Customer Engagement Manager includes managing the strategic benchmarking programs as well as creating convincing proposals in the acquisition phase.

Delivery

o Drive business by interacting with key stakeholders at the customer

o Orchestrating the engagement incl. external / internal stakeholders

You are our central interface to the assigned customer while performing the program and you are the key person to maintain and grow this type of programs and relationships with the key stakeholders of the customer.

Your responsibility is a clear and reliable communication to the customer across various departments and levels of seniority, from engineers to management & executive level.

You organize the delivery of your assigned program and the management of timelines according to the customers’ expectations and you orchestrate the customer relationships through proactive stakeholder management.

  • Leading customer engagements for benchmarking programs and manage customer relationships
  • Enable customers to solve their problems and realize value by using our full portfolio offering
  • Coordinate strategic projects, incl. planning, ensuring quality, meeting deadlines, etc.
  • Leverage global A2MAC1 pool of experts to identify and prepare actionable recommendations while keeping a “hands-on” mentality presenting those to customers
  • Presenting results, key findings with the team and ensuring customer satisfaction
  • Leading the delivery team to provide the right output to the customer on time

PROFILE REQUIRED

Professional Background

  • Expertise managing complex programs in an automotive and global matrix environment ideally at OEM and/or Tier 1) within (value) engineering departments
  • Completed Master studies (or Bachelor with 5+ years of relevant work experience) preferably within electrical engineering, mechanical engineering or business administration with engineering extension
  • 10 years+’ work experience in the field of automotive consulting, technical sales, business development or customer engagement, with 3+ years at a project/program management level

Skills & Abilities

  • Proven track record building deep and influential stakeholder relationships within large customer organizations
  • Experience in technical and/or service sales or customer service is advantageous
  • Technical curiosity, willingness to learn and adopt fast and “hands-on” player/coach mentality
  • Strong project management, analytical and communication skills
  • Customer oriented working style with good business development sense finding new opportunities to grow relationship
  • An open-minded personality, self-confident appearance as well as very good English and X Language skills
  • Ability to self-lead and others
  • Appreciates regular business travel and spending time on assigned customer sites, globally

A2MAC1 – Decode the future

$$$

Spotlight is hiring for a Customer Engagement Manager for our client who specializes in public health technology systems. Employees must reside in either Arizona, Colorado, Texas, Wisconsin or Illinois.

This is a 6 month Contract to Hire position. This position is intended to convert to full-time employment. Benefits offered during the consulting phase as well.

Role: As a CEM for a client-facing team, you will function in a variety of roles all in support of client software implementation (software product support, business analysis, training support and client contract/delivery communication). Clients are predominantly local or state health departments.

Key Skills:

  • Public Health industry and/or technology solutions experience; any knowledge or experience with immunization software highly desired.
  • Customer Service, Account Management and/or Client Success experience a must; strong client issue resolution skills.
  • Software Product knowledge and troubleshooting skills; ability to work with team to determine root cause, etc.
  • Business Analysis skills; analysis, requirement gathering, testing and documentation
  • Software Product Training and Courseware Development experience highly desired.
  • Agile/Scrum Methodology experience

Education:

  • Bachelors Degree Required; preferably in Public Health or Health Information Systems, etc.

For employment consideration, please attach a resume in Word format to your application. Successful completion of a Background Check and Proof of US Citizenship or Permanent Resident status is required. We do not provide sponsorship nor do we partner with subcontracting firms. Thank you!

Spotlight Inc.

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