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Catering Sales Manager

POSITION OBJECTIVE

The Catering Sales Manager is responsible for growing catering revenues for the hotel by soliciting new and existing accounts to meet and/or exceed food and beverage revenue goals and maximize profitability for the hotel. This position will contract, coordinate, detail and oversee client functions to ensure customer satisfaction.

ESSENTIAL JOB FUNCTIONS

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, entertainment and written communication.

• Respond to all customer inquiries and requests for pricing in a timely manner

• Prepare correspondence to customers, internal booking reports and file maintenance

• Participate in daily business review meetings, pre-convention meetings, training and other catering sales related meetings as required

• Work with other departments within the hotel to provide quality service to customers

• Attend community/social events and industry meetings

• Develop/maintain knowledge of market trends, competition and customer

• Professionally represent the hotel in community and industry organizations and events

• Participate as a team player and provide constructive feedback to all departments

• Effectively cross-sell hotel outlets and revenue centers (i.e., spa, dining, and activities)

• Will be self-motivated, team-oriented, ambitious and driven for sales success

• Execute additional projects and duties as assigned by the Director of Catering & Conference Services

EDUCATION/EXPERIENCE

• High school diploma or equivalent required

• Bachelor’s degree (B.A. or B.S.) from four-year college or university; or five (5) years related experience and/or training; or equivalent combination of education and experience is preferred

• At a minimum, must possess at least three (3) years related sales experience and training or an associate degree or equivalent from two-year college or technical school; or equivalent combination of education and related sales experience

REQUIREMENTS

• Requires effective communication skills, both verbal and written

• Must be able to speak, read, write and understand the primary language(s) used in the workplace

• Must be able to work in a fast-paced catering sales office environment and work continuously with all operational departments

• Most tasks are performed independently or in a team environment with the employee acting as team leader

• Knowledge of luxury hotel competitive market

• Position requires flexibility in scheduling, must be able to work morning, evenings, weekends and holidays

• Wide-ranging experience with food and beverage products, proper preparation and presentation of food and beverage items

• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up

BENEFITS

  • Paid Time off / Vacation
  • Holiday Pay
  • Sick Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Life Insurance
  • Flexible Spending Account
  • 401(k) Savings Plan
  • Paid Maternity, Paternity and Adoptive Parent Leave
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Supplemental Insurance (Accident, Cancer, Life, AD&D)
  • Direct Deposit
  • Company Paid Uniforms
  • Recognition Programs & Rewards
  • Property Discounts for Rooms, Retail, Dining, Water Parks, Golf, Spa and more
  • Discounted Parking
  • Tuition Reimbursement

Salamander Washington DC

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Expiration date:
04-23-2024

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